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IndiaCakes.com Complaints & Reviews

www.indiacakes.com
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Updated: Nov 16, 2024
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Bad 😕 It seems that IndiaCakes.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 37

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O
OmarSharief
Jan 25, 2020
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not delivered/no information

I still haven't for any proper response from Indiacakes customer team. I haven't received any refund not the cake which I ordered..even after n number of followups, there is no response. I have lost my money.
Such pathetic experience..
I have paid 500+ amount through online and I don't get any response from them.
I suggest no one uses this pathetic services from India cakes....
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S
Soumya Kori
Jan 10, 2020
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I ordered cake for yesterday .it still didn't deliver

Address: Pune, Pune, Maharashtra, 411010

Such a pathetic service from india cakes, had ordered cake and bouquet for my friend, asked them so many times and every single. Time they promised they will deliver, i paid extra amount after confirming with their helpline lady, she said she will deliver in between 9 to 11.30pm, 9/1/2020
They didn't deliver still.
10/1/2020
Unfortunately i hadnt read any comments or reviews about the site and spent 1100 rs and now regretting...
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P
Pujaprakash
Jan 4, 2020
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cake and flower

Address: D 242 nehru bihar, New Delhi, Delhi, 110009

Order no.341335
Maine cake order kiya tha 31 dec ko 2 nd jun tk delever nhi hua. Na hi muje mera amount mila, fourd company hai, mai case karungi consumer form mai, i want my money at any rate, customer care wale bhi bina baat sune call dis connect kar dete hai. Mera bhut jada time barbad kiya hai india cake ne, plz meri problum solve karne mai meri...
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A
Alan Sam
Jan 2, 2020
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cake was not delivered

This is to inform you that i lost my money and cake was not delivered
I here by attach the copy of my order.
This company doesn't serve the purpose, and fraudulent, fooling people after taking there money and ruining the life Occasion.
Please somebody take necessary action to this company.
They don't reply for our questions and keep beating around bush by giving silly reasons by not giving proper service....
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A
Abhinav12887
from Kota, Rajasthan
Jan 1, 2020
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cheating

Address: 182101

It was very disappointing experience for me by ordering cake through your website, first you guys accepted the order and on delivery date Doesnt deliver .Even after calling you next day your team gave vague reply that as per your policy you willl deliver next day .Even after that you didn’t deliver .You spoiled our family New year’s eve . Ridiculous behaviour on your part.Please refund amount, my order id is 341248.
E-mail is :...
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S
sreekanth9
from Eraniel, Tamil Nadu
Dec 19, 2019
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not delivered the right cake and money not refunded

Address: YSR, Andhra Pradesh

Order no:339839
Ordered : eggless cake
Delivery: egg cake

We have ordered for an eggless cake but the bakery guy called and informed that they are bringing an egg one. Hence we asked him not to bring. When we called customer care they are informing that they knew it and nobody is ordering eggless one in that area, hence sending egg one and she is also enquiring about the caste details. It is totally unfair despite...
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A
Akhil Mohan VIT
from Ernakulam, Kerala
Dec 19, 2019
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cake not delivered and money not refunded

Address: Ernakulam, Kerala, 682042

I had ordered a birthday cake for my would-be to be delivered on 12th december. But the cake was not delivered on this day and when i asked for refunding my money, they did not process my request and did not refund my money yet. My order no. Is 339062.
The location which i mentioned in the order is accessible by major ecommerce websites like flipkart and amazon, but still they did not deliver to this location and also did not refund...
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A
Akhil Mohan VIT
from Ernakulam, Kerala
Dec 13, 2019
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cake not delivered on time and money not refunded

Address: Kochi, Ernakulam, Kerala, 682042

I had ordered a birthday cake for my would-be to be delivered on 12th december. But the cake was not delivered on this day and when i asked for refunding my money, they did not process my request and did not refund my money yet. My order no. Is 339062.
The location which i mentioned in the order is accessible by major ecommerce websites like flipkart and amazon, but still they did not deliver to this location and also did not refund...
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V
Varnita18
from Jabalpur, Madhya Pradesh
Dec 12, 2019
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wrong cake delivered and charged for free delivery

Address: Bhopal, Madhya Pradesh, 462042

I ordered a black forest drip chocolate half kg from their website on december 06, 2019, which was to be delivered on december 07, 2019.

Order id: 338973
Order amount: ₹517.50
Extra delivery charges: ₹150
Cake ordered: https://www.screencast.com/t/riu1uOutPb
Cake delivered: https://www.screencast.com/t/xgOQE5y5M

Also, i opted the free delivery option but i was asked for an additional...
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K
Krishanlal Guin
from New Delhi, Delhi
Dec 10, 2019
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non delivery of the product

Address: New Delhi, Delhi, 110014

My order number is :-339215, it was supposed to be delivered on 9th dec'19 and till now (10th dec'19) its not delivered. Very pathetic service, even after paying rs 300/ delivery charges they are not able to deliver. No body is even bothered to call and update as per them its far from franchie and therefore they cannot help. They even cant refund the amount. This is really pathetic. Will approach higher authorities

What the...
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M
mehultl
from Vadodara, Gujarat
Dec 10, 2019
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wrong cake delivered

Address: Pune, Maharashtra

Order no:339214

I ordered the cake on the left and was delivered the cake on the right. On confronting the customer care yesterday they accepted their mistake and confirmed the correct cake would be delivered. Today when i followed up with them they said the correct cake was delivered and sometimes the cake looks different from the picture on the website so it isnt their fault....
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N
Nirmal198666
from Chennai, Tamil Nadu
Nov 26, 2019
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free delivery across india why is chargeable now?

Address: Paschim Medinipur, West Bengal, 721305

Hi Team,

I want to inform you that while placing the order on 22nd Nov’19 (Order ID # 337675), it was not informed to me about the delivery charges and now I am getting mails, messages to do payment of 150 INR – which is ridiculous.

I had previously also ordered using your app (last ordered 16th May 2018) without any charges !!! why now.

Also if you see in below screen shot taken from your...
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C
cobra1
from Bengaluru, Karnataka
Nov 22, 2019
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cake

It was very disappointing experience for me by ordering cake through your website, first you guys accepted the order and on delivery date at 8 pm your executive was telling that order cannot be delivered to the designated address. Why you accepted order else i would have ordered from other sites. You spoiled my sister bday. Please refund amount, my order id is 336794....
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V
Vinod3011
from Lucknow, Uttar Pradesh
Oct 30, 2019
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order 335763

Address: Pune, Maharashtra

I ordered a cake n flowers on 27 oct 19. Order no 335763 from indian cakes .
It was suppose to be delivered on 29th oct 19. But after call and messages they said it will be delivered. But on 30 when i again called they said its on the way and cannot be cancelled. So please wait . Still today they did not deliver and not processing a refund for same. They are just making people fool. Fraud company....
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R
Reshms
from Bengaluru, Karnataka
Oct 25, 2019
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non delivery of chocolate truffle cake

Address: FF-07, 1'st Floor , North Block, Sacred World Mall, Above Godrej Nature Basket,Wanowrie, Pune, Maharashtra 411040

Actually i ordered for chocolate truffle cake 1kg, order no 334117 to be delivered on 5th october2019... The order not delivered... They said address is far away... I already paid additional cash of ₹200 as extra delivery charge... When i asked on 5th oct, they said they'll deliver it before 7pm that day... After 7pm, i got a mail that delivery not possible that day... Will be delivered tomorrow... But that day also, it was not delivered......
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A
abc111xyz
from Mumbai, Maharashtra
Oct 10, 2019
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indiacakes.com non delivery of cake and no refund

Address: Pune, Maharashtra

I have ordered a birthday cake and bouquet on 20th august 2019 with indiacake.com for rs.765/- with free delivery option for delivery vide order no.330754. The payment made through net banking.
But on the day of delivery, suddenly
I received an e-mail from india cakes asking me to pay rs.200/- extra for delivery and no delievry of bouquet as well.

I replied to cancel the order as it was partial delivery of my...
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A
ARahaman2018
from Port Blair, Andaman and Nicobar Islands
Oct 7, 2019
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non delivery of cake and no refund

Address: F-07, 1st Floor, North Block, Scared World Mall, Wanowrie, Above Hidden Nature Basket,, Pune, Maharashtra, 411040

I have ordered a birthday cake on 1st october 2019 with indiacake.com for rs.525/- with free delivery option for delivery on 03/10/2019 vide order no.333831. The payment made through net banking.
But on the day of delivery, suddenly
I received an e-mail from india cakes asking me to pay rs.200/- extra for delivery. Whereas the order was executed as free delivery. Asking extra money is illegal after placing the order.
br...
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1
1shika
from Mumbai, Maharashtra
Sep 29, 2019
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product delivered

I orders a chocolate truffle cake from india cakes on[protected] which was to be delieverd[protected] but it was not delivered and when i asked the customer support they keep on saying that it will deliver before 7 than 8 but remain undeliverable. I have sent tons of email and called them many times but no response. I don't want any clarification but just give back my 594 rupees....
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A
Abhihimani
Sep 28, 2019
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expect refund as the cake was not delivered

I live in canada and ordered a cake on the eve of sep17, hoping that it will get delivered on the eve of sep18th in india. When i woke up in the morning i got an email from india cake that i need to pay extra 100 rs to complete the order. I would have done that earlier but then it was just late.

I replied to the email about giving the refund as the cake was not delivered but haven't hear back. Also, when i checked my transaction...
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D
divya viswanathan
from Mumbai, Maharashtra
Sep 14, 2019
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asking for extra delivery charges after order has been placed

Hi, we order a cake in indiacakes via online.in the website it is been mentioned like free delivery charges across india.

After the order is placed, we chat with customer care staff to enquire about the delivery time.

They asked us to pay extra 100 rupees for divery and we paid extra 100. No proper response from them....
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