Submit a Complaint
Claimed

IndiaCakes.com Complaints & Reviews

www.indiacakes.com
1
Updated: Nov 16, 2024
Complaints 847
Resolved
32
Unresolved
815
Bad 😕 It seems that IndiaCakes.com has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to IndiaCakes.com

Having problems with IndiaCakes.com?

File a complaint and get it resolved by IndiaCakes.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
IndiaCakes.com

Recently resolved complaints

View all complaints

Most useful reviews

18
My cake not deliver complain cyber crime branch
7
Cake not received
7
Refund of cancelled order 1720318

Featured stories

Payment was successful but the cake was not delivered and no refund was processed
Third class fraud company, no delivery on time, no refund.
Did not deliver me the cake

IndiaCakes.com reviews & complaints page 41

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
kirtana.ashok23
Sep 15, 2016
Report
Copy

Order cancelled and refund not given. Been over a month

Address: Pune, Maharashtra
Website: www.indiacakes.com

HI,

I had ordered a cake on Aug 27th with the order number of[protected]. I got a call next day saying that the order was cancelled and that the refund of the amount of Rs 750 will be given within a week. Its been more than 2 weeks and the amount has not been refunded. I call the number specified on their website everyday[protected] but no one answers. I have written record of an email where the person responded to the...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pallavi2091
Aug 10, 2016
Report
Copy

Delivery not done of photo frame

Address: Shivpuri, Madhya Pradesh, 473551
Website: www.indiacakes.com

Date of incident : 29 june 2016
Company contact number : [protected]
Order number :[protected]
Full description :
I ordered one cake and one frame on 29 june 2016 from http://www.indiacakes.com/ and from which the cake has been delivered on 29 june 2016 and in their services it is mentioned for gift items like the frame in this case it takes 7-8 business days to be delivered. Its been 1 month and 10 days the frame...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
dasap
Aug 5, 2016
Report
Copy

I am complaining about delivery

Address: Pune, Maharashtra, 711103
Website: www.indiacakes.com

I ordered for cakes and flowers from Indiacakes online. I specified the delivery date but they did not delivered on the specified date. Then I called them, and they replied that they were looking into that issue. Next day, I got an email saying the order had been delivered. But nothing was delivered to the specified address mentioned. Then I called them but no one was responding.

I think this company is not at all reliable....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
GallaSeshukumar
from Chennai, Tamil Nadu
May 10, 2016
Report
Copy

Cheat me by sending cheap cake

Address: Kolhapur, Maharashtra, 416005
Website: www.indiacakes.com

Hi I had order(order n0:[protected] an chocolate pastry of RS:1100/-in India cakes online website http://www.indiacakes.com/ but they sended me a cheap cake with different flavor the cake which they sent is very worst taste
The pics which I had ordered and which they had sent r below attached once check it
I suggest all people don't buy any products in this website (http://www.indiacakes.com/ )
Indiacake had sended me...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
PGApril
from Pune, Maharashtra
May 3, 2016
Report
Copy

Not refunding the amount

Address: Pune, Maharashtra, 411045
Website: www.indiacakes.com

I had ordered a cake from the India Cakes (Pune) on 15th March 2016. But as they did not deliver the order on the mentioned time, I cancelled the same and dropped a mail to India cakes and had a word with their representative. They said that they will refund my amount of Rs. 810 in 20 days (i.e. 6th April) which I have not received till the date. I have been contacting their customer care from last few days, but they are just keeping me on...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Varun Kaniyath
from Hyderabad, Telangana
Mar 15, 2016
Report
Copy

Product not delivered in promised time.

Address: 500007
Website: www.indiacakes.com

I had placed an order for a birthday cake with IndiaCakes.com on 10th March 2016. The order was promised to be delivered at 6 PM on 13th March 2016. However, the order was not delivered on time and my queries pertaining to the same (through e-mail and customer-care number) were not satisfactorily answered. The reason for not delivering my order was stated as a problem in performing a same-day-delivery (which clearly didn't apply to my order)....
Helpful
Found this helpful?
Write a comment
Report
Copy
I
itsneeraj2
Mar 11, 2016
Report
Copy

Late delivery and no refund

Address: Pune, Maharashtra, 411028
Website: Indiacakes.com

Hi,
My order#[protected] for birthday cake has been deliver one day after the delivery date. And the delivery guy first saying to me that he tried to call me several times and you didn't pickup the call then I showd him the call history then he started saying that he received the mail today so he came to deliver. I have returned the cake saying that refund my amount.
I have sent many mails to indiacakes.com but nobody replied...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sneha90
from Chennai, Tamil Nadu
Feb 23, 2016
Report
Copy

Online delivery

Address: Pune, Maharashtra, 560100
Website: www.indiacakes.com

I had made an order for cake and chocolates from the site to be delivered on the midnight of Dec31st, 2015.

- The place of delivery being far from the city, I had talked to the customer care TWICE before ordering (mentioning the full address, along with the pincode number).
- The first time I was told that the delivery would be made for extra 150rs for midnight delivery.
- The second time I was told that...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shantanusinha
from Mumbai, Maharashtra
Nov 28, 2015
Report
Copy

Money not refunded and worst customer care service

Address: Pune, Maharashtra, 400140
Website: www.indiacakes.com

I have order a cake to be delivered on 11th of November but it was not done so I called them on 12, 13th but nobody was there to lift up the call.. I talked to them on 14th and they told that I have cancelled the order which is absolutely false.after argument they told to refund within 20 days but till now refund has not been done. The customer care is worst and very rude.they are very harsh and always ready to fight..please take some action...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shruti taran
from Delhi, Delhi
Nov 28, 2015
Report
Copy

Did not refund my money

Address: Pune, Maharashtra, 411028
Website: www.indiacakes.com

I have ordered 3 items(cake, card, teddy) from indiacakes.com on 21/11/15 .. my order would be delivered on 23/11/15..but they did not delivered my order.due to rain(their company issues)...so i called them to cancel my order..and refund the money..they told to send mail.. i sent...but..i didnot get their cancellation mail as well as my money......
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Neha.Sharma.Unique
from Chandigarh, Chandigarh
Nov 26, 2015
Report
Copy

Cake and flowers

Website: www.indiacakes.com

I've ordered cake and flowers from "India cakes" on 31st oct 2015 of rupees 1400 by online payment. They didn't processes my order as they said online payment is failed, but as i've discussed with my bank (Indus Ind), the amount has been received by merchant, after that they have received the amount and email me for the same on 3- nov -2015. On next day 4-Nov-2015, i've replied them to refund my money and also request for same on call to...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mukta@
from Phagwara, Punjab
Oct 26, 2015
Report
Copy

Delivery of product

Address: Kapurthala, Punjab, 144411
Website: indiacakes.com

I ordered a cake for my friends birthday to gandhinagar, gujrat fron indiacakes.com the site says that they have delivered the cake but as i confirmed from my friends they said no order was recieved but the site is saying it has been delivered the order was of 950 rs. moreover they charged 200 extra for delivery hence they should return the money to me...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
debabrata 1981
from Mumbai, Maharashtra
Aug 30, 2015
Report
Copy

Order till not received ,nobody picking up phone to even response,though in the requested for early delivery

Address: Sundargarh, Odisha

Indiacakes 101 Krishna Sagar Apartment, Shri Krishna Colony, Patolewadi, Old P B Road, Kolhapur:-416005, Phone No.:[protected] Order No. :[protected] ORDER DATE : August 29, 2015 9:10:45 PM IST PAYMENT METHOD : Credit Card / Debit Card / Net Banking SHIPPING METHOD : Delivery Time Options - Night Delivery:- 9 PM - 11:55 PM MESSAGE: Happy Birthday Dimpy Bill to debabrata misra [protected] Email : debabrata.[protected]@gmail.com Ship...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pallavipallav
from Hyderabad, Telangana
Jul 23, 2015
Report
Copy

Cake not delivered

Address: Ghaziabad, Uttar Pradesh

Hi All, It has happened twice with me now that indiacakes did not deliver the cake even after paying extra money for a selective time delivery. There customer care number never worked and it says out of service. There is no other way to contact the support. It was good earlier but these days it is pathetic. I am very disappointed with the service. No one responded to my emails even. India cakes spoiled my surprise. They did not refund my...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Baliga
from Baramati, Maharashtra
Jul 16, 2015
Report
Copy

Take extra RS 350 but do not deliver in that time

Address: Pune, Maharashtra

Order a cake and bouquet at 11 am. Paid extra rs 350 for delivery before 2 pm. When i chatted on support, they said you had to order 24 hours ago. If that is that case, then why was my 350 rs debited when you know you cannot deliver. When i called their pune office, the lady shouted on me saying customers do not know anything, its our mentality.
Pathetic response. And it was my first order with them. ....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Gargi CH
from Shimoga, Karnataka
Jun 21, 2015
Report
Copy

Delayed Delivery, Not Provided Cake, Now not refunding my money

Address: Bangalore, Karnataka

I have ordered cake on 3rd june at 6 pm, I had paid extra for fast delivery as mentioned on site. Till late night no one has responded even I tried calling company but no one was responding there. I was waiting till 9 pm night but delivery person no one has responded. later I called some different delivery service company and they delivered the same time. Now when I mail to this company for refunding then I receive call from one delivery...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruti Pujari
from Mumbai, Maharashtra
Jun 6, 2015
Report
Copy

Refund of Payment and Bad Behaviour

Address: Pune, Maharashtra

Transaction number : [protected] Payment Date: 22/05/2015 Name: Shruti Khandelwal Pujari Team, Disgusting service, ill behavior and irresponsible team is what they are operating onn. My payment was done on 22nd May for a cake delivery in night, the cake never got delivered and then in morning i told to cancel order as no point now to send cake, the order got cancelled and since then till today they are making me fool sometime they...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mayuriv3
from Bengaluru, Karnataka
Apr 17, 2015
Resolved
Report
Copy
Resolved

refund not done

Address: Bangalore, Karnataka

This is in regards to indiacakes (http://www.indiacakes.com).i had placed order for cake on march 5th 2015 for 1750 rupees to be delivered on 7th march 2015. Order was not delivered and when i request for refund there is no response over call, mail and online chat.please do the needful in getting my refund amount and take appropriate action against cheating customers....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mayuriv3
from Bengaluru, Karnataka
Apr 17, 2015
Resolved
Report
Copy
Resolved

Complaint against India Cakes

This is in regards to indiacakes(http://www.indiacakes.com/). I had placed order for cake on March 5th 2015 for 1, 750 rupees to be delivered on 7th Mar 2015. Order was not delievered and when i request for refund there is no proper response over call, mail and online chat, they tell this is not concern department and no proper response when i call and they tell ordered was delieverd not initating refund amount and disconnect call. Action...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shruti Nidamarthi
from Bengaluru, Karnataka
Feb 14, 2015
Report
Copy

My cake not delivered

Address: Hyderabad, Andhra Pradesh

i had placed an order (Cid:31718) on the 11th of feb 2015 for an egg less dark chocolate cake to be delivered on the 14th of February 2015... the cake never got delivered and on top of it i mailed those guyz a 50 times...messaged them...called them a 1000 times minimum but no one even bothered picking up the phone or replying to mails or messages and i had called well with in the specified times... i shall ask them for a complete refund when...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Sweets Inbox
1
(2)
Star Bazaar
1.1
(155)
Sri Krishna Sweets
1.7
(37)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR