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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

www.irctc.co.in

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Updated: Mar 15, 2025

Complaints 10819

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So far, so good. Indian Railway Catering & Tourism Corporation [IRCTC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Indian Railway Catering & Tourism Corporation [IRCTC] will keep up the work and continue to help more customers with their concerns even better 🤝

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Refund not provided for cancelled ticket

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No refund for 3hrs late train, tdr filed, status: cr repudiate

Regarding my refund of amount as I have filed tdr on 17.06.22 but irctc is making false allegation and harassing

while recharging uts, money got deducted but uts wallet balance is 0

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints page 7

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Dear sir / madam I had booked a ticket from hjp to udn journey date 04 Aug 2023 but train got late from more than 8 hours So I have filled the TDR on the same day at 04 August 2023 16:06 hours the status of TDR showing TDR request Repudiated. I am waiting for the train but train got late from more than 8 hours So much so I have filled the TDR please help me on this matter. As per rule total amount of ticket should be refunded if train got...

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I tried to recharge my R-Wallet on 23.08.2023 through Google Pay. Bank Account was debited, but the same has not yet been credited to my R-Wallet...

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I went to recharge my UTS (app) wallet (R-Wallet) on 21/08/2023 of ₹265/-. I recharged through the "Google Pay" app and money of the same amount got debited from my bank account. But it's not credited in my UTS wallet yet. I have refreshed the app so many times, but it still remain same. Please solve this issue....

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I went to recharge my UTS (app) wallet (R-Wallet) on 21/08/2023 of ₹200/-. I recharged through the "Google Pay" app and money of the same amount got debited from my bank account. But it's not credited in my UTS wallet yet. I have refreshed the app so many times but it still remain the same. Please solve this issue....

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Hello Team,
I used my UPI ID to recharge R Wallet on UTS mobile app for seasonal booking. Money was debited from my bank account twice but is not credited in R Wallet for both transactions. UTS app registered mobile number [protected].

Please look into it urgently—the screenshot is attached for your reference....

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Date of the incident 12 August 23
PNR number [protected]

I booked a train from Delhi to Jammu Tawi on 10th August 2023 scheduled for departure on 12 August 2023 at 9.45 PM but the train was running late I checked with the inquiry counter they told it running late by 5 hours and if you don't want to travel late you can file TDR as its only option because I booked ticket in tatkal so he helped me to file TDR that same time....

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Address: New Delhi

Date of the incident 12 August 23
PNR number [protected]

I booked a train from Delhi to Jammu Tawi on 10th August 2023 scheduled for departure on 12 August 2023 at 9.45 PM but the train was running late I checked with the inquiry counter they told it running late by 5 hours and if you don't want to travel late you can file TDR as its only option because I booked ticket in tatkal so he helped me to file TDR that same time....

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Address: Mango azad masti

IRCTC tell refund complete but i not get refund in my account and they also not give me any help...

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Address: Kolkata

Sir,
Money was Debited from my account but not credited in my UTS R- wallet My UTS Mob : [protected]

I have provided all screenshots
Please look into this matter .

Thanks
Anjan Ghosh...

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Address: DDU NAGAR, SECTOR - III, 15/B,

The journey details are as under:
SC R SF EXPRESS (12771) PNR: [protected] SECUNDERABAD JN (SC)RAIPUR JN (R) Journey Date: 5 Apr 2023 Class
3AC STATUS: No Gaurd certificate was issued. TDR filled on 06/04/2023 but till date refund has not been received. Gaurd certificate not issued. However, issuance of Gaurd certificate was requested. TTE intimated that for tickets booked online no Gaurd certificate shall be issued, the refund...

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Please provide a train Stop for GT and Dakshin train at Narkher Junction Maharashtra, as there is no direct train transport available from Narkher to Hinganghat or Wardha(Maharashtra) Earlier before Corona both the trains used to stop at Narkher. It's a kind request please give halt for atleast 2min for GT and Dakshin at Narkher Junction(Maharashtra).

Thank you!...

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PNR No.: [protected]
Train No.: 15232
Date: Mon, 31 Jul 2023
Train was delayed at VARANASI for more than 5 hours.

I filed TDR for delay in train arrival more than 3 hours and not travelled due to delay.

TDR status now : CR REPUDIATE
No reason is mentioned for the above status
As mentioned, Train was delayed for more than 5 hours kindly return my money as i didnt travel....

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Address: Indian Railway Catering and Tourism Corporation Ltd., B-148, 11th Floor, Statesman House, Barakhamba Road, New Delhi 110001

Hi Sir/Madam,

My name is Dheerendra Pratap Singh and I live in Kanpur -208007.
I booked a train ticket on train 12313 Rajdhani Express with PNR number - [protected], in coach B4 seat Number 42 in AC Tier 3 to travel to New Delhi from Kanpur on Sunday 5th March 2023. When I reached Kanpur station on 5th March 2023, the train was running late for 2+ hours and I had to catch a flight from New Delhi on the same day in the...

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I booked a ticket through IRCTC on[protected] Transaction id : [protected] of rs. 908.4 and cancelled the ticket on[protected] at 6:01 pm . Refund Amount is 770.56 IRCTC refunded the Amount of 770.56 . But the Amount is not credited to my account till date . Kindly do the needfull as soon as possible . PNR number : [protected]...

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Address: Vill- Katiyari, Post-Satraon, Dist- Deoria, UP, Mo. 7878763768

Dear Sir,
I am Manoj Kumar Mishra had booked my household luggage from Lucknow Jn. (LJN) to Deoria Sadar (DEOS)

Parcel Numder[protected]

Item No.- 6 nos ( 5 bundle & 1 iron cot)
Booking Date- 02 Aug 2023

Train no.- 15008(Krishak Exp.)

I got or received 5 items (bundle) but not 1 item (iron Cot) received yet.

I attached the billty copy herewith please...

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PNR: [protected]
Train No. / Name: 13053 / KULIK EXPRESS
From: HOWRAH JN (HWH)
To: RAMPUR HAT (RPH)
Date of Journey : 09-Jul-2023

Train was diverted and it did not touch the passenger's destination. Hence, the passengers did not travel.

The TDR refund case was registered with[protected] on[protected].

The refund claim was rejected with the following reason.
NO...

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Address: Noida

PNR :[protected]
PNR :[protected]
Wrong type of seat allotment, giving side berth when we are doing four month prior booking . I will take this to higher level....

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Address: C 112 new saket nagar, Gwaliir

I have booked 2 sleeper ticket from gwalior to chandigarh with PNR [protected] journey dt 28.7.23., but train is not arrived my source station gwalior. Train goes to diverted root . Hence next day I travel other train gwalior to delhi and delhi to chandigarh. I want refund of my ticket amount Rs.1295/-. Plz provided my refund amount....

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Dear Sir,

Amritkal ki aap sabhi ko hardik shub kamanaye!!
I am making an effort as a honest, law abiding and 30% tax paying citizen of India.

Sir, I was supposed to go to ACG on above mentioned PNR and train on 27th July 2023
No updates were available on NTES sites. So after reaching the NGP station, Station master told me that 22691 is indefinitely late.
As i had a meeting with Dist Collector...

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I try to deposit money in my irctc ewallet but money got deducted from my account and in ewallet there is showing faild transaction what next kindly give my money back to my upi account that i can book my ticket...

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Recent comments

@IRCTCofficial I ordered a bread omelet on my Howrah-Mumbai train today, and it was served with a cockroach! This is unacceptable and a serious hygiene issue. Please take immediate action. 12810 Await...

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