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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 177

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I already had a complain regarding my flight as of 31.01.2018, make my trip was the organization through which i had made the booking do as a part of the courtesy, they took the time to speak and listen to me but, indigo offical are so rude that they are not even concerned to look into this matter. They find themselves that they are not at fault buy keeping a small amount of the customer and when the customer are caling them after listening...

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Sir / madam,
I had booked a round trip from bangalore to mumbai (12th jan, 2018) and from mumbai to bangalore (16th jan, 2018), through indigo airlines, booking id reference a8f8hv. I rescheduled my return journey to 15th jan, 2018 by calling indigo customer care. I was told that i would be required to pay additional rs.3, 952/- at the airport. On 12th jan i paid this amount through my sbi credit card at the airport counter manned...

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My luggage (Two pieces) were booked on flight 6e 176 on 25 jan 18 from mumbai to delhi pnr gec77q. On arrival at delhi i found that the handle of my black suitcase was uprooted from the body. Obviously the luggage was not handled properly. I took the item to the indigo counter next to the luggage belts at the delhi airport and filed a complaint. The staff present at the counter took photographs of the broken suitcase and informed me that...

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I made booking yesterday for del to patna. But booking is made by company agent so details as provided by company to him are registered. Want to make some changes in the mob. The office no. Registered so in case of any urgent notification call will connect to office landline no. And same with email id, any mail will be sent to company id not directly to me or will be moved to spam box
Mistakenly entered my office mail id kindly help...

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Address: Patna, Bihar

Hi sir/madam,
I supposed to board through indigo pnr - f6rs4l-6e902 at 1810 from patna to bangalore.
I was not allowed to enter on airport through entry gate, due to vip culture, and forced me to go to the airport through the exit gate, which took me 20 minutes extra more.

Therefore, i reached airport boarding counter at 5.30 pm, but i was not allowed to board even with just hand bag. They forced me to rebook...

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Address: ex20 2ja

My husband and i were due to fly from thiruvananthapuram india to goa,
Flight no 6e279 on sunday 14th january.
A. When we arrived we were informed that our flight had been cancelled no explanation given and was told to sit and wait while they dealt with it, now in this airport your officers were outside not in the terminal.
B. Our flight should have left at 16.05 when they came back to us instead of going to bengaluru...

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Address: 560064

Website: goindigo.com

I was travelling with my wife smt sujata majilya by indigo flight 6e-716 from kolkata to balngalore on 31.01.2018. Pnr for my wife sujata majilya is h9sy4c & ticket was booked through makemytrip with bookining id nf[protected].
Myself was also travelling in the same flight with pnr - yhtbqn.
We have kept our luggage in check in luggage and to our surprise, we saw that our brand new brief case worth rs 7000/= (Rupees seven...

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Address: 400065

I came from mumbai 0n 28 th jan-2018 by jetairways, the flight arrived late at kolkata, i had less time to check in my baggage. Indigo customer staff came to assist me, they screen my baggage, and told me to rush and board the flight ge591 departure at 12:40 from kolkata to dibrugarh seat no 12b. Landing at dibrugarh airport i could not trace my bag, i meet indigo staff miss pinky and informed that my baggage has not arrived. She took picture...

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On 30 jan, i tried to book a ticket for my wife amrita through indigo mob app. At the last stage on payment gateway the booking declined however an amount of rs 2641/- deducted from my bank account. Further i called up indigo cc and they replied that booking could not get through. However i received a email from cc avenue confirming my payment. Request resolve the issue and arrange refund at the earliest. Also confirm me through mail. It...

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Website: ww.goindigo.in

I cancelled a ticket with pnr-xc85sp with indigo app on 27th december 2017. I was told that i would get a refund of inr 19719 within 7-10 working days but unfortunately i haven't received even a single penny till date. I have been calling them for the past 10-15 days and been sending mails but i don't receive any reply on time and they asked me to contact concerned bank and fill a dispute form send a copy of the same to customers. [protected]@goindigo.in...

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Address: 131

Travelling from mumbai to muscat - 6e081 30.1.18. Pnr zcis3m.

My baggage lock was opened without my permission and lock was missing. Passenger's baggage cannot be tampered, lock opened, without the passenger's permission. I am not sure where was the lock tampered with, whether it was in mumbai or at muscat. I need to know the reason for tampering with my baggage. This is unprofessional and needs an explanation....

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I had a flight at 5. 00 am today to jaipur i was at the airport at 4.10 your security check in took time and i didn't hear any announcement for the flight. When i went to the counter they said they can't board the flight. I told them that i have new job to join they said that they can l take a flight of 2 but that will charge me an extra of 5000 rupees, i told them that at present i can't afford it thet were laughing at me when i was in tears...

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Address: Mumbai City, Maharashtra, 400101

I am a regular traveller by indigo airlines. I travelled with my wife ms. Sheila rajan varghese on 17th november 2017 by indigo 6e 6939 from mumbai to bangalore. My pnr was b6d5hy. I lost my boarding pass which i need to claim lta from bsnl office where i am working. I will be retiring in march 2018 so i need it urgently to submit my claim.
Kindly send me a copy of boarding pass to my email address before my retirement.
Regards...

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Address: Bangalore, Karnataka

Website: [email protected]

— original message —
Subject: #soft acknowledgement (Hr profile - indigo february 2018)^
From: "hrm - indigo group"
Date: mon, january 29, 2018 9:04 pm
To: simran. [protected]@lntglobal.in

Greetings for the day!!

Dear candidate
Please open the attached file for the details of our new hiring in indigo group.

Best regards
Hr - indigo corporation
This...

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I travelled from Bangalore to Visakhapatnam on 28-jan-2018 with PNR EB64VP. Scheduled departure at Bangalore 19.05 and reached Visakhapatnam at 20.30. I checked in my suitcase at Bangalore airport. After reaching Visakhapatnam, I collected my suitcase normally. No abrupt damage observed. After reaching home at 21.15, observed 3 holes in equal distance were drilled on my suitcase. Immediately informed the same to customer care and there was...

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Address: New Delhi, Delhi, 110064

Website: www.Goindigo.in

I booked the flight from delhi to varanasi on 25th jan. Flight timing was 8:15 am however it was delayed by 1hour and they didnt give me the information about flight delay. I cancelled it on 10:36 am by makemytrip as i booked from makemytrip.
They refused to give refund as i raise the request after three hours. And their customer executive didn't know how to talk with the customer....

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Address: Pune, Maharashtra, 411007

Myself niranjan kondvikar and my wife varsha kondvikar had booked on indigo flight 6e103 (Pnr no. Djn8wr) departure 22.20 hrs on 14th jan from pune to banglore. We had a booking on srilankan airline ul0174 departure 3.35 hrs on 15th morning from banglore.

However, your flight 6e103 was enormously delayed. Last departure time indicated was 1.05 hrs on 15th morning. Even then we could have managed to get our flight to srilanka....

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Address: Nagpur, Maharashtra

Myself drshrikant perka, was travelling by 6e-202 from nag-del on 25th jan2018. I missed my flight n was directed to booking office for reappointment where i was being attended by a female staff. She showed me the fresh charges. I enquired her abt price differences online n suddenly this lady ritika gokul mishra id 20622 (Not sure) uttered with sheer arrogance.."to aapko jaha sasta padta hai waha se kar lo". When i asked her details she refused...

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Address: 721304

I travelled by indigo on 25 jan 2018 from coimbatore international airport to kolkata, via chennai. I gave the indigo two checked in baggage, out of which one of my trolley was with cover, but iwas shocked when i received my bag at kolkata airport which was without the cover as my trolley was without cover, no information was given to me abot this. My pnr no for the flight with indigo was bd18mt....

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Address: Bangalore, Karnataka, 560092

Hi.
I booked flight from bangalore to mumbai and return yesterday, 25th jan 2018 for travel on 19th april 2018. I kept the booking on hold to pay later. As per website the deadline to pay is 6hrs or 72hrs before travel date which ever is earlier. But on 26th 13hrs i found the hold ticket is cancelled. This looks like cheating customer. Pl can you help to fix.
Following is for your investigation.
—
Aekk7q [protected] hold 25jan18...

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