IndiGo Complaints & Reviews

1. On 26-1-18, following booking was made through make my trip

A) 6e 606 /15-2-18 - delhi-chennai
B) 6e 487/ 17-2-18 - chennai-delhi

2. Pnr no for above booking was ngfusq & total amount paid was ₹7222.

3. On 2-2-18, i cancelled the above tickets. I understand from helpline that amount refunded was about ₹1000 only

4. Would appreciate why the charges are so high even...

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This incident is of 1st march 2018 flight 6e 441/438 varanasi to bangalore via chennai wherein i had to change flight in chennai and my checked in baggage was also supposed to be transferred into the same flight 6e 438 from 6e 441 but it was not done and the checked in baggage was not transferred to the correct flight and hence to the final destination timely and the baggage management staff was not having any information and could not track...

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Pnr no. Ofmvut date 24.11.18 fight no 6e527 hyd to trv via bangalore

I have booked the above flight leaving hyd at 11.50 and i was told that the fight willb delayed by one hour. I reached hyd at 10.30. & information counter confirmed delay of the fight by an hour.
When i went for check in i found that my ticket was shifted to flight 6e 706 leaving at 14.50 without my permission. Even though i complained at the counter...

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Address: 248001

I had a flight in indigo on 28 feb from dehradun to ahmedabad (6e 755/658) which was a non stop flight from dehli. It is brought to your notice that i am a frequent flyer in indigo but on this flight from dehli to ahmedabad, there were excess of mosquitos and the same was experienced by other passengers too. This should be taken seriously by the concerned staff as we all are aware of dangerous diseases like malaria, dengu and etc. Indigo...

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Address: Bangalore, Karnataka

Website: www.goindigo.in

Dear indigo management,

Are you united to cheat?

I believed your service since past 8 years now i am leaving your bookings i will move to any other flights other than you for sure as a digital marketing specialists i will try my level best to break your business. If you don't warn that # in desktop service given bad service to me and no mercy on my dry lips of request to them to give decline in total cost of...

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Address: Kolkata, West Bengal, 700052

Website: www.goindigo.in

6e 139 kolkata to agartala is delayed but in airport there is no announcements! Nobody was present in the floor! I got a call from indigo that flight will start by 8 o'clock but it was started after 8, when we are asking about why it is delaying? Indigo worker (A blunt guy) used abusive words! I have missed some important meeting due to this issue, this kind of harassment is very common from kolkata indigo workers!...

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1 Comment

Address: Gurgaon, Haryana, 122002

Website: www.goindigo.in

Dear indigo team,

I am totally disappointed the support you provided for this pnr qcuegz traveling from mumbai to bhubaneswar on 22 feb 2018.
Please find the trouble that i faced on that day:

I with my wife had booked a flight from mumbai to bhubaneswar at 10:20 a. M and the boarding time was 9:35 a. M. I have reached the counter at 9:40 due to delay of international flight by 45 minutes but your support...

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2 Comments

Address: Ranchi, Jharkhand, 834001

Website: [email protected]

Dear Sir,

This was the great humiliation done by Indigo Airlines to travel on 16/2/2018 giving reasons of Cancellation of ticket which was completely false statement as I have not received any intimation through mail or phone call neither refund of total amount by any of the concerned Indigo or IRCTC flights website.
Indigo has hampered my personal dealing of worth two crores at Chandigarh due their negligence and false...

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1 Comment

Address: Jaipur, Rajasthan

Website: Www.consumeecomplaints.in

Hi i was traveling with indigo from jaipur everyone was so supportive but there was a girl in customer service shalini chalotra very unprofessional behavior and very rude. Please don't hire such uneducated people it will unnecessary effect your company name and i want you to do something as i have already given the name of ground staff girl based in jaipur international airport...

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Address: Bangalore, Karnataka, 560076

Website: Indigo.com

Hi today i face some very unusual personal issues with indigo staff they are allowed lots of people to carry more then 15 kg wt in-hand luggage but when i came they stopped me 2 times, first time when i came to check in the indigo staff came to me and said it is not allowed to carry more than 7 kg and parallel they are allowed lots of people to carry more than 15 kg with 2-3 luggage for single person, i was not deny to put my beg in check...

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Address: Mumbai City, Maharashtra, 400071

My sister was traveling from mumbai to indore by flight no 6e-741 and wheel chair was prebooked we had to wait 30 minutes for wheel chair and i had to complain three times at counter but no response was coming. It is shame on indigo to handle senior citizens and request u to take action, as my sister has spine problem in spite of telling them no of times they were unable to provide wheel chair, so i request you to penalise them for the delay...

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I received an email regarding airport jobs on my mail id.in that email all the description as well as contact person's phn no. Was given. I called on that number. There was one guy named raj malhotra who picked up the phone and explained me about recruitment process. He gave me the mail id of indigo hr and told me to submit my documents on that id. Next day i submitted it, after few hours i received one confirmation mail by indigo stating...

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22 Comments

Address: 560033

I paid almost rs. 50, 000 for 4 tickets, you know that i am a frequent traveler and i use only indigo for my travelling. It was urgent for me to reach bangalore this is the reason i accepted the re-accommodation that was provided to me, but i am not happy with the services i have been receiving from indigo.

You do not consider frequent flyer like other airlines. The adjustment that was provided to me was near to nil in comparison...

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1 Comment

Address: New Delhi, Delhi, 110009

Today was my flat at 7.55 i reached airport at 7 and stand in the que or suddendly show the time that it is 7.30 and and i ask to the attender to please allow me to go first then he told me please be in a que you get your chance and when i get my turn the counter is closed and they take me for the reschedule and ask me 8000 why is it so.. And where is my default... I want my money back.. Because here is not at all my fault...

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Address: New Delhi, Delhi

I booked two tickets to delhi to goa pnr no. K7de8l on 22nd feb 2018 and return tickets on 26thfeb 2018 pnr no. Lsdlwx by airasia. I called the indigo airlines on 14ty feb 2018 to prepond my booking to delhi to goa from 22nd feb 2018 to 20th feb 2018. I got a mail from there side they postpond my tickets on 28tg feb 2018. I called the indigo airlines again on 16th feb 2018 to check this booking and explain my case to them. They ensured me...

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Main sanjay kumar chaudhary indigo airline ka regular passenger hu.
Abhi tak koi answer nhi aaya indigo ki taraf se...

Mera journey guwahati se kolkata indigo flight no-6e 596 pnr no-i7mygl dtt[protected] ko tha. Lekin mera flight 04.00 hours delay hone ke karan mera flight guwahati se lagbhag 1950 ist par take up hua. Jab main kolkata airport par pahucha to malum chala ki baggage belt no - 02 se milega lekin mera baggage...

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Address: Gurgaon, Haryana

Website: Hinduvo.in

Dear sir/madam,
I am a regular traveller by your airline since the time of its launch.
Off late i am the victim of repeated flight cancellation from your side due to which my travel plans have been affected quite badly.
On 17.01.2018 i had booked from nag to blr and onwards to trv. But at the last moment i got intimation that flight was cancelled and hence i opted for refund.
Again i booked for travel from nag...

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Travelled in flight 6e-528 from new delhi to lucknow on 13th february 2018 with pnr eg86pa. Airline destroyed my checked-in bag to the point of making it useless. The luggage was unfit to be loaded in the conveyor belt, and was dumped in one corner of lucknow airport without anyone bothering to even inform me. As it was the last flight arriving in lucknow airport the airport did not have any indigo or aai staff available to make a complaint,...

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Address: Kolkata, West Bengal, 700060

I've received an email from a person named sudhir shrivastava who claims to be hr at indigo airlines gurgaon saying they have a job to offer me and are asking me to deposit certain amount as security. I think this email is fake and that's why i thought i should reach out indigo to tell about this.
I'm attaching the image of the letter i received.
My email is apoorva. [protected]@gmail.com
Thanks....

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Address: 422207

I have booking my indigo flight ticket. But my spouse name after marriage no id proof but i have marriage certificate but only indigo airline not accepted marriage certificate id. I done request change name and given marriage certificate and old name aadhar send indigo mail. My spouse name change request pending and pending my issue. No solve airline costomer....

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IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 173

exorbitant cancellation charges of ticket 14 days before journey

baggage mishandled in connecting flight 6e 441/438

delay in travel and shifting of flight/sector without my knowledge

hazard to health safety

counter girls are eating public money on the name of extra baggage

flight delay no announcements

extra bill and unprofessional behaviour of indigo airlines

not allowed to travel by indigo airlines against confirm ticket on 16/2/2018

staff behavior

staff is not working properly for security check in

no wheelchairs for senior citizens

fraud email and job

pnr yynb6s, flight missed due to high traffic, but no action or refund provided

regarding service

for wrong rescheduling by tickets and not giving answers of my calls for 5 days

lost my mobile phone samsung core along with the sim and charger.

repeated flight cancellation

damaged baggage and callous attitude

fraud email received from indigo

change name

IndiGo Complaints & Reviews

File a complaint to IndiGo

Complaints recently resolved by IndiGo customer care

Most useful IndiGo reviews

Featured IndiGo consumer stories

IndiGo reviews & complaints page 173

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