IndiGo Complaints & Reviews

Sir this is mani mohan - i have a flight ticket to cbe from mum indigo 6e 6313-
Boarding time 8.25
Still there is no information - though on the board - it is showing that the flight is on time
They say that it is a silent airport - at least when there is a delay - we should be informed
Still standing at the counter - with no information - holding my baggage
When we are late by 5 min and the flight...

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Address: 201307

Website: www.goindigo.in

Fraud at indigo, i have been checked in and boarding pass issued, flight departure time was 16:00 pm, i have reached at gate number 13b at 15:30 pm sharp, but no one was there and gate was closed, scheduled departure time was 15:50 but i have received sms from indigo that departure time has been postponed to 16:00 pm.

Now, i understand the blunder indigo is doing, they have cancelled another their flight and boarded passengers...

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Indigo airlines - hyderabad,

Definitely the worst experience with indigo on 1st jan 2018 and very depressing. I have been regular with indigo for last 8 years, but the incident was so pathetic that i may not prefer indigo again. I was supposed to fly on 1st jan at 2:30 pm by 6e 496 from hyd-pune. I was in the boarding queue at 1:26 pm. I was guided towards self boarding, once i got the boarding pass, post that i was asked...

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Address: New Delhi, Delhi, 110037

Respected sir,

My contest on the subject is regarding duel cancellation charges imposed on my ticket, charged by both yatra and indigo airlines.

I booked a refundable flight ticket for my parents from hyderabad to bangalore and back on 31 dec 17 for travel on 03 march 18 (Hyderabad-bangalore) and return on 04 march 18 (Bangalore - hyderabad) through yatra.com (Indigo flight). Sooner we realised that there is...

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Address: Chennai, Tamil Nadu, 603103

I have written multiple emails and made call to customer service but no resolution yet.

Your system did not allow me to do web/mobile check-in and get e-boarding pass for pnr number pjy94e, which i notified at airport check-in desk as well. Now when i call customer service to get copy of boarding pass then i'm asked to get travel certificate by paying inr 1600.

Why should i pay for shortcomings and negligence...

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Address: 560037

We will often travel in the flight especially in the indigo, today we have arrived banglore airport at 4.30 and we got the boarding pass at 4.40, i have 2 years baby. Today it was too much crowd in the security checking, finally we reached the gate at 5.05, my flight was 5.25. I was keep on checking the screen, it says boarding status. They didn't allow me to board the flight even i requested. I have traveled so many and many times last minute...

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Address: 673007

Hi, i’m traveling from indore to cochin via mumbai, at the baggage check in counter they refused me through check in to kochi and raked my baggage only upto mumbai. My next flight from mumbai is 3 hours later and still the personnel didn’t allow to issue
Me my second boarding ticket. I am a frequent flyer and no airline has ever told such a clause of ‘forced check in’ till now. My pnr no is z9bjqy. Please look into this error...

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Hi, we have a bad experience on 31st dec 2017 in mumbai domestic airport. We r staying in panvel and on that day after travelling 1.30 hrs., we reached mumbai airport at 5.30 am to send my father in law shri. Neelakantan elayath, 85 yrs and smt. Shanta n elayath, 77 yrs to cochin, kerala. Scheduled time of flight was 7.30 am via bangalore. I booked the ticket through yatra.com under their booking ref.[protected]Indigo pnr no. Zjehsx) and...

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I was having my indigo ticket from mumbai to chennai for 21 dec2017 by 6e229 of 6:10 a. M my booking ref number is oyc27c. I reached the airport at 5 a. M all the way from navi mumbai cbd belapur early in the morning, and at the airport i was in passenger quew for luggage drop then finally when my turn came for dropping luggage the lady said sir your bag cant go in this flight because you are late i was shocked and said how early i should...

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My flight was on 25 dec 2017 and it was on 8:45 am and my pnr no is ydufqz
And its on 6e-375, i reached at sharp 8:00 am but the staffs there told me that check in time has been exceeded and forced me to buy a ticket for the next flight for which i have to pay 3500 rs more it's just the horrible experience that i have been ever get through. So i[censored] could do anything about it, i will be satisfied to book my next flight in indigo....

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Address: 110001

Website: www.goindigo.in

I have booked ticket of indigo flight from bhubaneshwar to delhi for 4.1.2018 in the name of shri bs chauhan through irctc website but indigo flight has been cancelled on that day and time and accordingly the passenger made alternate arrangement to return delhi. On enquiry from indigo officials they said that they have made arrangement on next day flight without consent of passenger and told that no refund will be given at this stage. Since...

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Address: North 24 Parganas, West Bengal, 743426

Website: Indigo official website

Dear indigo.
My journey ticket details are as follows
Passenger name =
Murli manohar kumawat
1) date of booking =01/12/17
2) date of journey =09/12/17
3) pnr no = fyjdwc
4) email id=[protected]@gmail.com
5) journey route=kolkata to jaipur
6) flight no = 6e-6204
7) trip id. = 171575
8) transaction no/pgi no
=sbipg[protected]
9) journal no. =...

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Address: Dehradun, Uttarakhand, 249202

Website: Indigo Airlines flight booking

Dear Sir

I am 67 years old NRI female residing in Rishikesh.
On 3rd January evening i received the following email from Marketing GoIndigo In.

Now fly flexi-ble
With our super affordable flexi fares you can make unlimited changes.
Book now

Dear Passenger,
When it comes to convenience, we make sure you have it your way! With our super affordable flexi fares, make...

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Address: New Delhi, Delhi, 110001

I booked two tickets today 04/01/2018 for 20/02/2018 with details as under:
Hardeep singhal (Delhi to vishakhapatnam) pnr q9e94f
Sagar jain (Delhi to vishakhapatnam) pnr wh6gpa

But the gst invoice was not made available. I contacted on[protected] but as told to wait for 30 days for gst invoice. As per guidlines, the airline is required to issue the gst invoice as and when ticket is booked

You are...

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Address: 209725

मैंने दिल्ली से गोआ के लिये आने जाने का टिकट goibibo से 31/12/2017 से 4/1/2018 के लिए बुक कराया था ।दिल्ली से गोआ जाते समय सामान का कोई चार्ज नही लिया गया।लेकिन गोआ से दिल्ली जाते समय सामान...

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Address: New Delhi, Delhi, 110017

I had booked indigo flight 6e756 for 04/01/2018, 6:45am from delhi to raipur.
I had done web checkin and i reached to boarding counter at 6:05 am. But indigo staff did not issue the boarding pass for me. They said i am late. But the flight was delayed by 1/2 hour. But still they didnot allow me to travel.
I need refund for my loss. This was highly unethical. Had worst experience with indigo airline....

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Sir, maine 21 dec 2017 ko lucknow se cullcata ke liye flight book ki thi mere ticket ka pnr no generatae nahi hua aur amount 5203 rs kat gaye kai baar call karne par bhi batate hai ki two &three days me aa jaye gi mere email id-kumarabhishek. [protected]@gmail.com.
Transaction amount inr 5203.00
Transaction id 26a6a1d43b[protected]
Date/time of transaction 21 december 2017 10:19 hrs...

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Address: 680559

My booking references: e9gqrs and pnr: b8c4gf

1. I flew from delhi to madurai on 22nd dec17 on 6e 859 and i already bought the excess baggage of 20kg for this trip. I traveled with my family of 4 on indigo for all the legs and i spent more than s$3000 for the entire trip from singapore to mumbai, delhi, varanasi, madurai and back to singapore from bangalore. I booked the trip using my ipad and looks like there is a bug in the...

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I had booked a direct flight from hyd to tvm just few hours ago and it was all ok. Few hours later i am receiving a mail to reschedule my trip since the flight is cancelled and "none of the timing matches to my schedule". Getting money refunded also does not solve the purpose. Now i will have to spend more money to book some other in order to reach at the same time or will have to look for other options.

There were other direct...

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Address: Bangalore, Karnataka

I had a flyt on 02.02.2018 indigo flyt (6e 306)_ 16c and 16d. Due to recent trend we are unable to do web checkin as we are only getting middle seats for free and the rest will be chargeable so i am not intrested to pay for that after paying for my ticket charges. Me and my husband got two diffrent seats then i requested one gentleman to exchange his seat with me. While seating i realised that seat cushion foam was not fixed and dislocated,...

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IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 181

delay

fraud at indigo airlines boarding process

6e 496 pnr - udzjym

refund of air ticket cancellation charges

indigo airlines did not allow online check-in and e-boarding pass and now charging money for travel certificate

couldn't board the flight

not able to get through check in

security check & huge cancellation charges

troubling to customers at mumbai airport

about missing flight

refund of money against ref no. thwjqn due to cancellation of indigo flight

refund issues

unethical marketing practices

gst invoice

goibibo complaint for given wrong information

not allowed to travel

amount refund

issues on indigo: charged rs3000, though i paid s$120 for the excess baggage

flight rescheduling

service

IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 181

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