IndiGo Complaints & Reviews

My name is girish kumar samal
I was booked a ticket from ahmadabad to bhubaneswar of dt 8th mày 2018 today evening 3.00 pm, but till i can't get the mail or sms. My mail address is
[protected]@yahoo.com
Mob no - [protected]
Are given..
Pl send me again
Ticket details
Pass 1 girish kumar samal
Pass 2 gopinath barik
Ahmadabad to delhi
Delhi to bhubaneswar...

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Address: Khordha, Odisha, 751012

Website: [email protected]

Dear sir

I have lost my boarding pass indigo 6e 857 on dated 11 jan 2017 from kolkata to guwahati, having pnr - tdyiht which was a confirmed ticket in favor of mayarani mohanty. Ticket booked on dated -3rd jan 2017 through otdc tour and travels.
So, you are requested to issue above said duplicate boarding pass in favor of my name for using at official purpose.

Thanking you.

Yours faithfully...

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I booked three tickets from delhi to udaipur for 9th feb 2018 morning. Indigo cancelled the flight on 8th and informed me about the same on 8th night. I asked for the alternate flight but they didn't provide me any. After 4-5 calls to indigo customer care, every time requesting for an alternate flight, i didn't get any help from any of the executive. They could only offer me complete refund of my tickets. Finally, i agreed to that but they...

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I have booked a ticket with indigo - round trip from hyd to coimbatore for feb 2nd 2018 and return was on feb 4th 2018. My return flight was at 10: 45 pm on feb 4th 2018 from coimbatore to hyderabad 6e -779 (Pnr - f9hskf), i was travelling with my husband, mother in law (Who was sick with fever) and 1 year old baby girl who got hurt in the airport), i have done a web check in, and also called customer service to know what is the time to check...

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Address: Pune, Maharashtra, 411033

I had made an return international travel through IndiGo Airlines in May 2017 for Singapore destination via Chennai from Pune. While submitting LTA "As per IT rule international travel is not eligible for LTA exemption." So our income tax team advice us to get a fare break of Domestic (Pune to Chennai and Chennai to Pune) and International (Chennai to Singapore and Singapore to Chennai) travel from Airlines. While making such request to airline,...

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Address: New Delhi, Delhi

Good afternoon sir/ma'am
This is ananya c who recently travelled on indigo 6e 6376 from delhi to bengaluru on 5th february 2018 at 11.50pm reached bengaluru at 2.30am.
As i collected my bag and left the check in gate realised my bag was mishandled and torn including the clothes inside.
I request u to register a complain on baggage mishandled by your airlines staff and replace my bag or compensate the cost of the bag...

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I have already given a complient on november 10th 2017 regarding the subjected matter. I had a group booking from delhi to cochin in 7th november 2017 in indigo flight. The booking referance no is niim5e. We have a total of 10 passangers including my aged mother two kids and 2 infants. The flight time was 21.05 and we have reached the boarding point at 20.30. But the airlines authorities adamantly denayed our travell. After repeated request...

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I travelled from ahmedabad to delhi on feb 7, 2018 (Flight - 6e 731, pnr-
Dhf37x). Since it my last travel from my place of study to my home town, i had extra baggage and i paid inr 3900 for the same. However, due to carelessness of indigo airline, my baggage was not loaded on the flight from ahmedabad, which i got to know only after hours of waiting at the delhi airport. Airlines staff assured the delivery of my luggage to my house...

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Hello,

We had a booking in indigo flight # 6e-122 for pune to hyderabad travel on 5th february 2018, time of fly (23:55). I was travelling to lucknow to attend some personal urgent work in hyderabad to lucknow flight # 6e-732. We had reached on time due to some vip movement around airport area (Lohegaon) but the airline crew members denied boarding to us saying that boarding is closed!! There was still a span of around 45...

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1 Comment

My ticket on 11th Feb, 2018 had to be canceled due to my medical condition. I have been diagnosed of Herpes Zoster which is a contagious disease and hence I have been quarantined at home for 2 weeks by the doctor.

Attached is my medical condition pic. Your site is not permitting me to submit my medical certificate for size exceeding 2 mb. Please provide me email id wherein I could send across the medical proof

Appreciate...

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Address: Bangalore, Karnataka, 560024

Flight from cochin to trivandrum was cancelled for which they took more than one hour to let us know there is issue with flight and get us departed from the flight. After which they donât have an alternative flight, only option is to cancel or go by road. Worse service ever seen in my life. Have to take my return flight from trivandrum to bangalroe same day. From morning 7am till 2pm have to be waiting and traveling to get back...

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Address: Lucknow, Uttar Pradesh, 226010

We travelled by indigo 6e 588 from dehradun to lucknow on 16 jan 2018. The attachment will provide further details. My wife's one gold ear top fell some where in the flight. Photo attached. If the missing top is available in the lost and found objects, please send it

. Thanks and regards
Capt rys chauhan/manorama chauhan, h-1105 greenwood apartment, gomtinagar extn. Lucknow 226010, mob [protected]...

+2 photos

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2 Comments

Address: 700145

Hello, i am regular traveller. On 6th feb 2018 i reached kolkata airport at scheduled time and i have already done web check in because i know there will rush. But when i reached the airport they don't allow my hand bag and again send me in the que. Then their lot of line in the security check i request to allow me else i missed my flight but they don't allow me. I reached the gate 5 min late due to baggage and security check. But they don't...

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Complaint
Money cheated by Indigo sales counter at Bangalore Airport on 27 January 2018. I was instructed to get a return ticket while boarding flight 6E-1205 (Bangalore to Colombo, Booking Id 1767373). I did not know that I needed a return ticket to board the plane. This was my very first trip to Sri Lanka and I did not carry any LKRs. I am an Australian citizen travelling India, Sri Lanka, India and back to Melbourne. I left Melbourne...

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Hi,

My mother was supposed to travel by an indigo flight yesterday at 6:25 p. M. The outer ring road from k. R puram till hebbal is being repaired and the entire traffic is being routed from a single service lane because of which there was huge jam and the traffic was slow moving. We tried doing web checkin on the way but unfortunately it was showing me a continuous error. Finally we managed to reach the airport at 5:45 but...

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1 Comment

On 29/12/2017 i booked flight ticket from chennai to kolkata through indigo app. But without receiving ticket the amount of rs[protected]+3607 two times). And got message from you that the transaction is declined. Also i got an email message on 31/12/2017 from ccavenue that the refund request has been sent to bank and amount will credited within 2 - 4 days whereas till today my amount has not been credited to my account. Once again i request...

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Dear indigo,

On 31st of january 2018, i was travelling from patna to bhubneswar (Connecting flight from kolkata). The gate number for boarding was 18 as per the boarding pas. But as sometime, it get changed so, to get doubly-triply sure, i asked the indigo staff members and confirmed it. I was at the gate number 18 but found that they were asking for passengers travelling to chennai. The space was heavily crowded but i managed...

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Sir

On 26th january while making payment of the ticket pnr no. Ucb6rp thorugh your ivr was declined from your end. The same time i got an sms from my bank that the amount has been debited from my account. Immediately i informed these things to your customer care and they assured me that the same amount will be credited back to me at the earliest. So i made the payment again for the booked ticket. I am very sorry to say that...

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2 Comments

Address: Gurgaon, Haryana, 560064

Website: goindigo.in

I was travelling with my wife smt sujata majilya by indigo flight 6e-716 from kolkata to bangalore on 31.01.2018. Pnr for my wife sujata majilya is h9sy4c & ticket was booked through m/s make my trip & booking id is nf[protected].

Myself (Mihir kumar majilya) also travelled in the same flight with pnr –yhtbqn with same flight no 6e-716 from kolkata to bengalore on 31.01.2018.

We have kept our luggage in...

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Website: www.goindigo.in, [email protected]

The customer relations team of indigo sent me a mail giving me a rnn number for the refund of pnr-xc85sp to verify with the bank manager. I have already approached the bank more than 5 times with different reference numbers provided by indigo team but every time i get the same response from the bank that the merchant hasn't sent any amount to my account and this time also the manager verified it himself and he told me that the merchant (Indigo)...

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IndiGo Complaints & Reviews

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Complaints recently resolved by IndiGo customer care

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IndiGo reviews & complaints page 176

receiving mail ticket

lost boarding pass

neither provide an alternative nor refunded complete amount

did not allow to board the flight even though was before time, no proper information from indigo staff

fare break-up (domestic and international) certificate for travel

baggage mishandling and cut open torn including clothes

indigo did not allow 2 of us to fly in a group booking of 10 members

misplacement of luggage

refusal to board the flight in spite of valid ticket

ticket refund due to medical condition

flights cancelled

missing gold ear top

flight checkin and boarding

charged more than double for my ticket

the customer service

refund request

somebody travelled on my ticket (as per the information received by your customer care service)

refund request of declined payment of pnr no.ucb6rp

damage to luggage while travelling

company still being careless even after complaining many times

IndiGo Complaints & Reviews

File a complaint to IndiGo

Complaints recently resolved by IndiGo customer care

Most useful IndiGo reviews

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IndiGo reviews & complaints page 176

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