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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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Unable to generate travel certificate

travel certificate not issued

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Non receipt of Refund for the PNR No : ZL2MJB

Regarding cancellation of flights and then not providing proper solution

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IndiGo reviews & complaints page 175

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Address: New Delhi, Delhi, 410010

Indigo pnr vhhwva - 6e5268/ 922, 17feb delhyd/hydbbi,[protected]/[protected] hrs.
My wife and a 2 year old son were seated at the gate for boarding 6e 5268. She asked the staff about boarding but they said it's not time yet. We will call. However when she went again they said gates have closed. The luggage has already checked in and there is a connecting flt from hyderabad to bhubaneshwar. Now they are asking them to pay an extra amt...

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Address: 122001

Website: www.goindigo.in

Hi my name is chaman kadam, my pnr no. Is m6l6tb indigo flight 6e6698 from pnq to del on 5th of feb 2018 has been cancelled by you and my refund of money is not processed till yet.
I talked to mukesh on 3rd of feb and confirms my cancellation of flight and ask for the refund and he assured me of getting rs2600 refund in bank account in 1 week but my money has not been refunded. When i called indigo to enquire about the same they told...

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I along with my colleague booked the tickets online and travelled from mumbai to banglore on 9th feb 2018 flight no.6e199 at 06:05 am. The details were on our mobile but due to some problem i could not show the details on my mobile. We did not have a print of our ticket so we requested counter staff to give us a printout. He was polite and cooperative and gave us a printout. We came back from banglore on 11th feb 2018 flight no. 6e456 - 05:05...

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Address: Jabalpur, Madhya Pradesh, 482002

Sir
my family was travel in yr flight dt.27/12/2017 from chennai to mumbai the boarding member care less with my luggage my bag was brocken ...
in airport the airport authority was promise to me for compensation rs 1000/-one thousand rs only, as per promise and as per a letter ''property irregularity report [ pir] ' the attachment are enclosed......

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Address: Mumbai City, Maharashtra

M7wmhy thats the pnr for my mumbai chandigarh indigo flight on 16th jan 2018. My friends travelling with me had arranged my boarding pass at mumbai airport and directed me to collect it from counter no. 30 as i had done a web checkin.

Due to heavy snarls and some unexpected processions, metro work etc, i landed at the airport and made my way to the counter at 1055 am for the flight at 1140 am. The lady staff at the counter...

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To
The Sir/Madam,
I am a regular indigo passenger. I was traveling from guwahati to kolkata on 08/02/2018 on flight number 6E 596 at 1425 IST, seat number 9D seq number 104. I put duffel (blue color) bag in the check in baggage, but when i reached kolkata i couldn't find in the respective baggage belt. When I approached indigo customer service desk they informed me that my baggage was mistakenly sent to Bangkok. At that time...

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Address: 711201

I have traveled today morning through flight no. 6e-375 from kolkata to bhubaneswar. While reaching at bhubaneswar, i have bag had completely damaged. Also, wheels are completely broken. It is not even in a position for further travel.
While complaining on your arrival desk, lady ms. Shabana has addressed the issues after waiting for 2 hrs. She replied, this damage was done at kolkata airport & offered rs. 500 as compensation. Is it...

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Address: 500042

Website: www.goindigo.in

My name's ramachandra i have traveled from cochin to hyderabad my flight was connected flight in bangalor.
After reaching my hyderabad destination indigo people said your bag is in ahmedabad it will comes tomorrow.
All my things are in my bag like clothes, medicine and all.
I am from visakhapatnam nothing will be there with me.
So who's liability for this who's responsible for this....

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Address: Visakhapatnam, Andhra Pradesh, 530017

Website: indigo

Respected Sir,
My name is Anupama Goyal. I boarded my flight from Kolkata in 6E512 to Visakhapatnam on 14.02.2018 and it is via Bhubaneshwar. My luggage has been misplaced and my name tag, which is attached to the luggage while boarding, has been attached to the wrong luggage. Also my luggage weight crossed the limit which is 5kgs, I was charged 1500 for it. After I landed in Visakhapatnam, I did not receive my luggage from the conveyor...

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Address: Mumbai City, Maharashtra, 400104

I was suppose to travel with my family on 10/2/18 from mumbai to delhi my flight was of 8.35am bearing number 6e205. As due to the delay from the airport authorities checking we were hardly 5mins late from the time limit of 45mins prior check-in time and they closed the boarding gates.. The representative from your airlines mr. Charles at mumbai airport was very rude n he dint even added an effort to help us... Then we were asked to meet...

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Address: 600045

Ref: pnr no. Zkc55e rajarathinam purushothaman
Travelled on 13.02.2018 by 6e 613 delhi to chennai seat no.17d
I have left behind my spectacles (Purple optics),
I have already lodged complaint over phone.
I am badly in need of my spectacles as am at the age of 65 senior citizen,
I very much appreciate your efforts in locating this and informing me.
Thanking you,
Email id [protected]@yahoo.co.in...

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Address: Kolkata, West Bengal

My bag was torn totally in chck-in luggage of flight delhi to kolkata (6e-693)

Firstly my actual flight got cancelled and this flight was scheduled after 3 and a half hours.
Secondly, my bag was torn totally in check in luggage
Thirdly, when i had complaint in the airport arrival section... They made me wait for 3hours and gave a compensation of only rs500 for all the damages.

Ps: poulami mukherjee,...

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Address: Kolkata, West Bengal

I was travelling from Bangkok to Guwahati via Kolkata on 8th Feb 2018, when I landed in Kolkata I was informed that my flight to Guwahati is cancelled and that I along with my family of 6 people will be accommodated only on a afternoon flight next day ( I had to miss work) .Then the customer coordinator Mr. Abhishek at Kolkata airport showed us photograph of Hotel majestic suites and said we will be accommodated there for the night but when...

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Sir/madam
I had travelled on dated 26/12/2015 from delhi to srinagar by indigo flight no.6e-551 whose pnr no. Was uycl5g. And passengers name were
1 mr. Virendra kumar rangari
2. Mrs. Jyoti rangari
I need a travelling certificate for the travelled flight. As i talked for this in your customer care toll free number where i was informed that my registered email id was [protected]@gmail.co in your record which...

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Dear sir/mam
This is with respect to my travel by indgo from banglore to jaipur pnr: qbhwvc.
I was supposed to board flight at 6:05am indigo but i was stopped by your person at gate 8c due to power bank in my bag.
This guy made me stand at counter for 15-20 minutes then lady came and told lets go to counter 33. While going this lady was talking on phone to some of her friend or relative (As i heard her talk) she was...

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Recently it‘s been in media everywhere the irresponsible behaviour from part of indigo airlines, where every now and then the news of their engine failing made headlines. According to toi, every 2flight every month of indigo faces same issue. With all this background picture, we asked them for full refund for cancelling our flight ticket. The cancellation of ticket is not because of our personal issues rather because of the ripping apart...

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My husband has lost his mobile phone samsung s8 while travelling from trivandrum to chennai on 4th dec 2017. Flight no was 6e 343 and seat no 13a.
Actually he made a complaint next day but still no favourable reports was received.
Even myself made a complaint.
Phone make and imei was given.
Pls do consider and do favourably.
I am attaching the barcode on the cover hereby....

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Address: 629901

Website: [email protected]

Dear sir,

I came from delhi to tiruvandrum on 07.02.2018. I did't received the chick in baggage 5no's at tirivandrum airport.
I enclosed property irregularly report for your referance. Your staff imformed to me baggage will be received with in 1day. But stilll waiting for your responding please delivery the baggage immediately & most urgent.

I have meeting monday, official documents also inside the baggage....

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Website: indigo

Hi,

I cancelled ticket from indigo airlines from kochi to varanasi,
For that indigo charged cancellation fees rs 750 per ticket, that is fine i got agree with that.
But they are not returning the remaining money around rs.4989 saying that they give refund and will add it my indigo credit but i didn't get any chance to fly again and the worst is that they are just asking me to forget the money as it isthere policy...

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Address: New Delhi, Delhi

Website: www.goindigo.in

It was a vey bad experience from indigo.
I was in hope that you care for your customers but i just realised that you dont even care for it.

I have booked a flight from delhi to bhubaneshwar with with reference no - prl056jugqh and airline pnr no-ujckmh.
I received a message from indigo that the flight has been cancelled and click on the below url (http://i9f.in/03231qiw) to book for an alternate flight /get refund.br...

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