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IndiGo Complaints & Reviews

www.goindigo.in

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 246

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Address: Hyderabad, Andhra Pradesh

I had a indigo flight on 28-Nov-2015 from Hyderabad to Mumbai which was schedule to departures on 5:45 AM. I reached at 5: 20 because airport bus was late but I was denied boarding. I already did web check-in and had the boarding pass. There was no luggage except hand bag. Still I was denied boarding. I requested them that it is very important or me to board as I had a very important interview to attend in Mumbai. When I enquired about the...

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Address: Bangalore, Karnataka, 530006

Website: book.goindigo.in

Hi sir/ madam, i have booked indigo flight pnr no.GCKW2K from bangalore to varanasi, as my 850 rs ducted while adding meals but i did not got any meals.as they told to refund money withinn 3 days, but its very much more than 4 days.but i still did not got refund of money. Plz take care, Regards, Yogesh...

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I was travelling to Muscat from Mumbai on 21st Nov.2015 and alotted seat 14 E.After completion of boarding i requested to sit on 12A.One of the crew said ok you can, . without informing me that you have to pay for it.Than suddenly a camando style hostess came to me, by the time i was almost sleeping and said this is paid seat, than my husband replied we have taken permission and nobody informed us.She replied she only sent me and told me...

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We were travelling from bhubaneswar to Kolkota by flt. no 6E 557 and then from kolkota to Guwahati by flt. no 6E292 on 19/11/2015. Dep. time was 4.10 pm at kolkota. we were four persons with three hand bags of total 13 kg weight. one of the hand bag was 9 kg. The on duty young lady who issued boarding pass no 5ABCD did not allow as hand bag rather she argued very badly. she was very rude in her behaviour. Such type of rude behavior will harm...

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Address: Ahmedabad, Gujarat, 380051

I Travelled on 22/11/2015 IndiGo Flight 6E517 Seat 4A Delhi to Ahmedabad, I was carrying a wooden Photo frame of Sai-baba which is not allowed to taken in Cabin and asked to put as Check-in Item, they marked it as Fragile, I requested them to take care as glass is there and frame also wooden but, on arrival I found Glass and frame both broken, I gone to attender at Ahmedabad and shown the lady the frame and glass broken which properly packed...

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Address: 411013

Website: book.goindigo.in

It was very pathetic experience. I was travelling today for a business trip from Pune to Hyderabad by flight 6E 497 dated 23th Nov, 2015 with Pnr M5J42S. I saw my bag falling while getting loaded on the air plane. When I collected my luggage on Hyderabad airport, it was damaged, the handle is damaged and the cloth of the bag is also torn which will eventually make it for no use. In addition, I also found that the seal of the bag was also...

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Request for ticket cancellation West Bengal Poultry Federation Nov 21 at 12:59 PM To [protected]@goindigo.in CC Bikas Sarkar Message body Dear Sir, We want to cancell the ticket as follows: Name of Passenger Flight No Date From To Booking Refference No Bikas Kr Sarkar 6E348 25Nov'15 Kolkata Hyderabad YBSHUT Bikas Kr Sarkar 6E539 26Nov'15 Hyderabad Kolkata YBSHUT I have mailed to [protected]@goindigo.in on 21st Nov & 22nd Nov/'15...

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Address: Mumbai City, Maharashtra, 400059

Website: www.goindigo.com

I was traveling from kolkata to mumbai on 29 octo 2015, but at the boarding pass counter, the staff engaged himself in resolving other customer's issue, and took a lot of time. Which causesd me to miss the flight, as the staff carelessly attended me late....

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Address: Gurgaon, Haryana, 122002

My daughter, who is a student, was to travel alone from Bhubaneswar to Kolkata on 01.11.2015 at 7.20. She joined the check in queue, after completing baggage x ray, before the reporting time 6.35 (45 minutes before scheduled flight time) but could not complete the process of baggage hand over before the reporting time due to the passenger before her taking more time. At that time no last minute announcement for that flight was made as is...

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Address: 122022

Sir/Madam, The complaint is regarding the repayment of the amount that was deducted during the booking of air ticket through netbanking. I have travelled in Indigo flight - 6E 242 on 22nd october 2015 from ahmedabad to mumbai. The PNR number is CFNWQR. when i have added the name of infant Mr. dhyan two times a total amount of 2000/- was deducted but the money was not accounted. Nearly 7 times i have called to the cutomer care...

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Address: 500004

Website: goindigo.in

We Mulabagal Gopalrao& Mulabagal Subhashini booked tickets from Hyderabad to Bangalore by flight no. 6E457 at 6-10a.m. on 14-11-15. we reached ticket counter at 5a.m. (1hour 10 minutes before scheduled departure). We had one check in baggage. After collecting the boarding pass(seat nos. 14A&14B), we passed through security and then proceeded to the gate. It was 6 a.m. then (10 minutes before scheduled departure). To our surprise the gate...

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Address: Hyderabad, Andhra Pradesh, 500058

Website: book.goindigo.in

Hi, I have booked a one way ticket from Goa to Hyderabad for Saturday 28th November 2015 through my SBI debit card today (12:00 AM, Saturday 21/11/2015). I made the payment through my Maestro card, though my bank account have been debited for Rs 6200 INR. but i received an error saying the ticket have not been booked. I contacted customer care and re-booked my ticket through my other debit card, which is confirmed and i...

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Address: Gurgaon, Haryana

Dear Sir, I had booked tickets for Mumbai-Delhi sector dated 28 Nov 15 and Delhi-Mumbai sector dated 1 Dec 15. My PNR is TDLRYN. I had requested for cancellation of one passenger for one sector. But the customer executive Mr. Sandeep cancelled the full ticket. I called up Mr Sanjeev Ramdas, Executive Vice President Customer Service and Operations Control and asked him to look into the matter. As per his instruction Mr Mukul Jain from...

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Address: Mumbai City, Maharashtra, 400024

My name is Shree Sule (PNR #VETZ7H) and I was traveling with my family through Indigo flight 6E-172 from Ahmedabad to Mumbai on 16th November 2015. I had two bags checked out which one bag was specifically marked "Fragile" (tag # 6E[protected]) The bags were unpacked immediately after reaching home and to our disbelief we found most of the valuable items within the bag marked as fragile broken (images are attached with this mail). [protected][protected] above...

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Website: www.goindigo.in

Dear Sir,

I travelled from your flight Indigo 6E 151 on 18 November 2015. My PNR Detail is X9LBYZ.

This was the most pathetic experience I ever had in past by travelling in your airlines.

I checked in with two baggage at the time of boarding in Jaipur. When I reached Bangalore I got to know that only one Baggage of me came in the Flight. When I reported to baggage claim counter at Bangalore, they...

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Website: Www.indigo.co.in

I am akanksha I was there in the airport 50 mints prior to my flight and was there in busy in checkin I am very upset that they took time in checking and scanning my bags and then when I went too bag drop and for collecting my boarding pass I was told that I am late and was not given my boarding pass...the staff behaved very abnormal which was nt at all expected. No announcement or such was made. ...and a lady in counter named (kambai) and...

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Address: 400078

Website: CANCELLATION CHARGES

Respected Sir and Madam, I Dr Rohit paliwal am a regular and loyal customer have made plans to travel from delhi to mumbai on 29 th of november 2015 with INDIGO airlines ticket attached herewith with the booking reference number B3WP3V. As anyone in our country would i chose a ticket that was best priced and suited my budget.(which was apparently a discounted special offer ticket although there were other ticket at the same fare but...

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Address: New Delhi, Delhi, 110 037

Website: Indigo

HI Team, I would like to bring into your notice the THEFT that has taken place by breaking the lock from my Luggage bag after it has been submitted at secutiry checkin and collection of Boarding Pass.(at DELHI T1 D Airport) Theft was done from wallet kept in the luggage bag : Cash 18, 000/- (INR 8, 000 and GBP 100 Pounds) I was travelling from Indigo Flight Indigo Flight 6E 703 Date : 15th Nov 2015 Time : 2200 Hrs Airline PNR...

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Address: Bangalore, Karnataka, 560066

I took a flight today morning - 16 Nov 2015 - Kolkata to Bangalore - 6E 379. When i received my checked-in baggage at Bangalore Airport - I found that my Suitcase (fabric suitcase) is tron on 2 corners and the lock is completely broken + the suitcase came up a bit wet. This is completely unacceptable - My suitcase is now completely useless - I still have the lock and the suitcase - the corners were ripped and the lock - strong metal lock...

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Address: Kolkata, West Bengal, 700028

I missed my fight on 14 nov from kolkata to Raipur due to boarding counter rush. My Pnr no was M7ZEPC. I need my money return.It was not m fault, i was standing on a line to get a boarding pass but there was a long line of passenger still waiting to get there boarding pass and i got late by 10 min. after that a lady came to me of indigo airlines and take me to an another counter of indigo. Then i showed my print copy to the counter person...

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