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IndiGo Complaints & Reviews

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Last updated Oct 30, 2024

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IndiGo reviews & complaints page 250

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Address: Mumbai City, Maharashtra

While i check in the my luggage bags at visakhapatnam airport, it's normal without broken but while i receive my luggage bags at mumbai airport, i found my luggage bags was broken unexpectedly. I sent you the photos of it so u may check it for reference. I also discuss with manager of indigo airlines at mumbai airport but i don't got any positive response from their. Waiting for your positive response... Name: Narendra Chotaliya PNR - WCWGKA Flight...

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Address: Patna, Bihar

Just had a bitter experience with an INDIGO employee named Amit Jha at Patna Airport. The employee goes on to say "jisko complaint karna hai kar lo."

Is this the quality of service Indigo preaches.

May be think twice before opting Indigo again....

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Address: Hyderabad, Andhra Pradesh

Dear, I am Sukhvinder Singh .I am a corporate flyer. Normally in a month, I travelled more than 12 segments. I am a silver card holder of Jet airways and AirIndia corporate member. On 28th August, I was travelling from Chandigarh to Hyderabad 6E 264. PNR O7F23M. I gave order ( under corporate policy)for sandwich to Inflight attendant Ms. Shafna .When I started, my tooth observed some pressure and pain. I saw some bleeding in gum.When I...

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Address: Nagpur, Maharashtra

Hello, My flight dated 26th of august was, no.6E-403, Airline PNR R9YCGJ, E-Ticket Number- R9YCGJ was missed by me despite reaching well ahead of time and after security clearance. First of all, the flight was rescheduled from 15:40 hrs to 1615 hrs. I got the message for this delay and also an IVRS call which i attended. On top of this the gate number was changed without announcement and without an prior intimation to me. i was present...

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Address: Varanasi, Uttar Pradesh

I have a booking in indigo from delhi to varanasi, due to rush in security check i was only 5 min late .. they refuse to give me boarding pass. no one is ready to help me. every one is transfering me from one place to another. and finally i missed my flight..the main problem is that i get late just bcoz of security. but indigo staff has refuse to help me.. i reached indigo counter @5.50 and my flight timing is 06.25....

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Address: Bangalore, Karnataka

Dear Sir/Madam, I booked a flight from Bangalore to Delhi on 19th Aug 2015 around 1.20 am for 22nd Aug 2015 bearing reference number KY89UG. After the payment was accepted, the departure date turned out to be 19/sept/2015 and the date of booking is written 18th august 15 19:51:23. What a terrible mistake from your end? today i went to the airport and i was sent back. Indigo counter staff- Chitra at bangalore airport was so rude....

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Address: Bhopal, Madhya Pradesh

I have tried to book my ticked from kolkata to mumbai by flight two times. Both time the payment has been deducted from my account with transaction id ig0anwecu1 and ig0anwfqz9. Both time rs 5075 deducted but ticket not sent to my e mail id. How i will get my money back. What is the proceduer or it is just a loss for me....

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Address: Mumbai City, Maharashtra

I was flying from Bangalore to Mumbai via Indigo 6E-484 (PNR XY1W4G) on 9th AUG, Sunday. When I landed in Mumbai, I could not find my baggage in belt and spoke to indigo baggage service cell. Later I came to know that it was loaded to Jaipur flight instead of Mumbai flight. Complaint was registered ( PIR No: BOM/6E/264 ) and I was promised that I'll get the baggage by next day afternoon. 10-Aug Monday, the baggage was delivered to...

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Address: New Delhi, Delhi

I was traveling today ie on 17th august 2015 by 6E 493 PNRI7L68Z between Delhi- Ranchi sector I had a pre booked Veg Meal on my ticket. Flight took off and after some time the service was started by the cabin crew. The crew were quiet busy in selling the snacks/meal to the passenger. Once the Airhostess Ms AMRIT reached the 17th row I requested her to serve me the meal on my pre booked meal as I am diabetic and my sugar level is...

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Date of the incident: 11th August 2015 Booking reference Number: G7T8HZ Description of the incident: i am a frequent flier in different flights, at least once in a month. But I had the feeling that INDIGO flights are better comparing to other flights like Indian Airlines ans spice jet. The control of the aircraft is felt as comfortable as far passengers are concerned. The complaint is related to the rough landing of the Aircraft...

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Address: Bangalore, Karnataka

I was travelled from Goa to Bangalore, Flight 6E499, PNR - B3STRI, I checked in a baggage and declared that there is Liquor in the bagage, also FRAGILE tag was put on the baggage, but when I received the bagage, the liquor bottle was smashed and liquor spilled all over my clothes. Inspite of proper package and fragile tag attached to it, the staffs have not taken care of the bag. A very bad experience. Pictures attached for your perusal...

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Address: Bangalore, Karnataka

I travelled to Delhi from Bangalore by Indigo flight 6E 132 (PNR Y5J8GV) with return flight on 7 th Aug by Indigo 6E 131 Dep 2040 hrs On 7 th Aug I boarded GO Air flight at 1545 hrs from Srinagar for travel to Delhi. Unfortunately due to bad weather over Delhi the flight was diverted to Jaipur and after a delay of more than 4 hrs landed at Delhi at 2100 hrs I missed my connecting Indigo flight for travel to Bangalore I contacted...

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Address: New Delhi, Delhi

I am a bone fide customer of Indigo feel like to continue. Perhaps Indigo does not consider it, my recent travel with Indigo has put a big question mark to this relationship! I boarded from Delhi to Bagdogra on 19 June 2015 (6E 471, PNR no. M4E78F), while taking the boarding pass I asked the executive to put tie on the locks, she politely replied it is not available and should not be worried about it. After landing while collecting my languages....

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Address: Bangalore, Karnataka

I booked bangalore - kochi - bangalore (September 23 nd 28) tickets in indigo through via.com, due to some conflicts on the journey dates i cancelled the tickets. In ticket it mentioned its refundable type. Now they are telling cancellation fees is higher than my fare and not even refunding the Taxes, Surcharge and Fees collected. What kind of law and policy in nation allows them to steal the money like this. i hope thousands of other...

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Address: Mumbai City, Maharashtra

Hi, Just to bring to your notice, and rather an unfortunate thing with such a prestigious airline that they do not offer a seat specified for a pregnant woman. Been a frequent flyer and an ardent traveller across the globe I have always experienced that there are few seats reserved in any aircraft for pregnant woman and are allotted when mentioned to the staff, but as mentioned earlier Indigo decided not to offer that and rather make...

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Address: Kolkata, West Bengal

Greetings, This is to bring your notice that I was travelling from Kolkata to Mumbai dated 19/07/2015 morning 6:00AM .I was having only 01 Baggage weight 19 Kilo. I have not carried any hand baggage. Indigo ground staff harassed me to pay for 04 Kilos. As a frequent flyer we need not have to pay if we do not have any hand baggage. Morning I got harassed and I have to pay Rs, 1000/for extra baggage. I recommend not to travel Indigo because...

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To whom it may concern, Dear sir/ma'am, It's really sad to inform you that your airlines is well knowned and reputed but in reality I would rate 0 to your airlines. It's really rude of me to write this complaint because recently an incident from your indigo staffs have really disappointed me . So to begin with me and brother we are students here in Thailand and we took indigo flight from Guwahati-Kolkata -bangkok and the day of our flight...

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Address: Visakhapatnam, Andhra Pradesh

I was my ticket indigo flight no from VISAKHAPATNAM to MUMBAI for 2 persons for 24 july 2015. i was making the booking on 23 july 2015.i paid through netbanking. my money has been deducted but PNR not generated. i have also talked to indigo customer care on 23 july 2015, but till now their is no refund. so when will i get my refund??...

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Address: Mumbai City, Maharashtra

This complaint is regarding no refund given by the company infact booking tickets on 7th july, no pnr was generated . The amount to be refunded was 2749/- . Date of journey was 17th of july 9:30 am . After giving the costumer care details a crore times, they simply ask us to wait it has been a long time since we are waiting.. We contacted the same day regarding this problem . The care consecutive requested to wait for a week and if refund...

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Dear Sir, I made an online booking for my son from Dubai to Koch i on 05th May 2015 to travel on 21/08/2015. But due to some reasons i had to cancel the ticket on 12th July 2015. While cancelling as informed i opted for a refund to my account. But till now i have not received the amount to the credit of my account. Booking Reference- BB5LKA- Passenger Chd Avaneesh Namboothiri. Appreciate an urgent action on the above....

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