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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Feb 10, 2025

Complaints 1628

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191

Unresolved

1437

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 4

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Hi,
I had submitted the service request on 20th October. After frequent calls the technician Akbar Sharif visited on 24th October and said he has ordered the part and will be delivered by 8-10 days. Actually he has not ordered the part on the same day and was ordered on 28th October as per the customer care person. I had conveyed him that we need to shift our house and need it to be fixed within that. Even after the part delivery...

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Address: Jeeves, Nashik

Dear Sir,
I'm facing seriously pathetic service from Nashik unit of Jeeves, thanks to hopeless Engineers like Devendra Patil and some other technicians. My Lifelong washing machine having warranty by Jeeves got filled with water and had a problem of only water discharge since last 2 months. But now it has stopped functioning completely. I registered complaint in September, but since last One month finally on 27th October, a technician...

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We tried to contact many times Jeeves assign agent and flipkart. but no one response on that. i will face this issue since last 8 days. kindly resolve it as soon as possible....

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Address: Karnataka Mangalore

Case id : JCRO - 34DJHE-FBTFUJ-Y4RU57-4JXACTM
Claim registered on 15/sep/2023 for oneplus 32 tv.
Claim accepted for amount rs. 9799/ on 19/oct/2023 by insurance company
Still the settlement amount not credited.
Its been more than 45 days since date of intimation.
But they r asking 2more business day in every mail.....

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Address: 38, Aiswarya Nagar, Nattarasanpattu, Vadamelpakkam

17 September, 2023. Mobile Number: [protected], Name: Sherin. Complaint regarding TV half screen only showing.

I registered a complaint about the issue on 17 Sep 2023 through the mail and by calling. on 23rd September 2023 one service person came and informed us that the IPS panel needed to be repaired or replaced. I don't want to repair it because the TV was almost 2time serviced and the previous service was also not satisfied...

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Address: Mancherial,telangana

Website: Jeeves

I ordered a cycle for my son from flipkart ...and it was delivered on 19th oct 2023 bt it's installation is till now not done...and it's technitians not responding to calls...and he was busy in orhar cals or not answering my calls...and somtyms he rejected my calls...and some time he switched off his phone...how can I contact to him..everyday they assigned a technician bt no one can come to installation...and the due date of installation...

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Address: Jeeves Consumer Services, Cc 39/3747, Ground Floor, Room No A1/ A2, Survey No 893/4, Neduvilaveetil Chambers, Ravipuram Road, Ravipuram, Perumanoor

Bought this TV on 07/10/2021 from "Flipkart" and registered for additional extended warranty from "Jeeves consumer services". Now we are facing a complaint on our TV, and while contacting the Jeeves agency, they are not even providing any support on this. I need a fix for this issue as soon as possible.

TV purchase invoice no is : FAG4AY[protected]
Device Model: Mi 5X 108cm (43 inch)
IMEI/Serial Number: 34845/C[protected]br...

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Address: Tagore Garden, 117, St Shiromani Maharshi Balinath Marg, Block ED, Tagore Garden, New Delhi, Delhi 110027

I'm buying 3 year complete protection plan From Jeeves suddenly my tv is stop working on 15 September and I'm complaint Jeeves and then 26 September technical visit and collect the tv mother board for repair now today 16 October almost 20 days gone but they not repair my tv and now I'm want my refund of my product...

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Address: Habra, West Bengal

Jeeves ac installer befooled us and take 1068 rupees extra for ac installation which is for copper pipe wrapping and that was already taken by us under standard installation package of 1770. Name of two installer are Rana paul and samir Chakraborty. They also advised us if flipkart called you then tell them you are not taken copper pipe wrapping. So I want my 1068 rupees refund. They total charged me 4500 and the transaction happened to their...

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Address: Habra, North 24 parganas, West Bengal

I took ac standard installation package with 1770 rupees where copper pipe wrap charge covered but two ac installer befooled us and took additional 1068 rupees for wrap the copper tube and not provided any bill of their charges. They also advised us if flipkart call you tell them you not took copper tube wrap. They just fraud us. I want my refund of rupees 1068.
Name of two installer are:
Rana paul &
Samir Chakraborty...

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Refund tv is not working company said that you have refund your amount but not refund when i am call jeeves [protected] but they don't give me refund say your refund price is not updated please call me after two days

Dear Customer,
Technician YADAV RAHULKUMAR (Call: technician) has been assigned for REPAIR of TELEVISIONS (Case ID: FLRR-B7DP5R-K125NE-0JC3NQ-LEWBL1U). Please expect a call from him....

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Address: Jeeves Consumer Services Head Office Address #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout Bangalore Bangalore District Karnataka India

Website: jeeves.co.in

Hello,

Flipkart Order ID: OD[protected]

Device Name : Mi Ultra HD (4K) 108.0cm Smart LED TV
Device Model: L43M4-4AIN
OLD Device Serial Number: 21694/[protected]
New Device Serial Number: 21694/[protected]

Plan Details :
Plan ID: CPJV[protected]
Plan Start Date: 29/10/2020
Plan End Date: 28/10/2023

Claim ID: JCRM-QQ6SQ1-G5G36T-QQXBX9-0YKZ5Wbr...

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Address: eeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 5601

I was register a claim for my screen breakage on 18 august 2023 and after that they will not take any action on it and they were miss leading me and they close my claim without any information and said the u will again register the loan and they will do time pass with me for till 8 october and now my policy is expired and now they said that they will not help me regarding this.Please help me ragarding my problem., My new screen cost is 11500...

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I have problem in my TV. The jeeves technician is not visiting home and cancelled visit thrice and notified jeeves that i am unable to reach. The technician didnt even called me and jeeves not providing his number and any solution....

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Address: Jeeves Consumer Services #L-169, 6th Sector, 13th Cross, 150ft Ring Road, HSR Layout Bangalore Bangalore District Karnataka India 560102.

Complaint against:- Jeeves consumer services Private Limited

I have purchased product ON 15th of April 2023 MOTOROLA g 73 Smart Phone Insurance Complete MOBILE PROTECT FROM Jeeves Consumer Service.

I MET IN ACCIDENT WHILE MOVING IN LIFT MY MOBILE AS BEEN BEEN GET DAMAGED. I INFORMED FOR CUSTOMER CARE OF FLIPKART WHERE I PURCHASED THE MOBILE.

THEY REDIRECT FOR JEEVES TO CONTACT . I DRAFT AND MAILED...

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I have raised complaint n Jeeves regarding my TV not working. Engineer visited after 5 days to check and suggested Motherboard requires repair. After continuous follow-up with Jeeves Customer Service I was informed after 10 days this cannot be repaired and requires new motherboard from company . I have been following up from last 20 days and promised this will be replaces tomorrow but no one visited . Finally today Engineer visited with part...

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Address: Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur

I bought a TV from Flipkart on 05/03/2021 and while installing it (provided by Jeeves), an extended warranty for 2 years ending 04/03/2024 was sold to me by a Jeeves technician.
unfortunately, the TV had an issue in the warranty period but now Jeeves is denying to provide a warranty claim stating TV serial no and our policy serial no do not match.
I have question
I have a product invoice from Flipkart
I have the...

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Address: 142/4 Patel Nagar near Yadav showroom Vijay Nagar indore

Complaint against:- Jeeves consumer services Private Limited

I have purchased product on Oct 2020 Samsung smart led tv with 3 year full protection plan by Jeeves Consumer Services

15 Aug 2023 i have faced issue on tv restarting multiple times, as per policy i have called to jeeves customer care they registered my claim no below received on text,

The technician visit for your led tv with Claim...

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I have LED panel service raised, they come and picked the panel since August 16th 2023 still, I have not got my Panel back this is the worst service and I have sent mail stating the same but not even reply got
Need immediate action...

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TV display not working. did application for repair . under insurance period the product. they are not thinking about my time and priority for my problem with the product . day after day they delaying to approach . they are making fraud assurance from the customer care ....

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