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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Feb 10, 2025

Complaints 1628

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191

Unresolved

1437

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 7

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Sir i am given complaint of my led tv on 12 April but without on result the complaint was closed again I have given complaint on 23 may which was near about one month till date the led tv was not rectified yet they are giving messages of parts procurement every four-five days gap instead of repair sir I am unsatisfied from your services providing to the customer which is unfortunate sir if you think I am given any wrong statement sir kindly...

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Address: Jadavpur,

I am trying to contact Jeeva for repair of my marq fridge for over 3 weeks now but the Jeeves service is so pathetic they won’t even come to see what’s wrong with my fridge. Why do you take money in name of insurance to do fraud with people. Your customer service is world class pathetic. Don’t do fraud in name of insurance....

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Address: Noida (U.P.)

I had purchased Motorola 32 inch LED TV from Flipkart with an extended warranty of 3 years. I am writing to express my dissatisfaction with refund amount (Rs. 1300 approx.) that has been offered to me against My Motorola 32 inch LED TV under the Complete Protection Plan. I am not ready to accept this amount.

The repairing services provided by your team have been inadequate, resulting in extended downtime of the TV. Their Technicians...

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Address: 237 C Shipra suncity indrapuram Ghaziabad

Hi,

Marq split Ac service in warranty
Ac want full service indoor and outdoor but in outdoor some kind of noice is coming and not cooling properly....

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I have bought a Nokia Led Tv from flipkart online shopping company along with 3 years warranty protection which is provide by Jeeves company part of flipkart's company.

on[protected] my Tv had repair while watching the Tv, Then i have called wit flipkart & Jeeves company they said that their thenision will visit at my home town for further process.

since 20 days no one comes to my home for the repair process...

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I have bought a Nokia Led Tv from flipkart online shoping company along with 3 years waranty protection which is provide by Jeeves company part of flipkart's company.

on[protected] my Tv had repair while watching the Tv, Then i have called wit flipkart & Jeeves comapny they said that thier thenision will visit at my home town for further process.

since 20 days no one comes to my home for the repaire process and...

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Address: 441/hn/99/3 hari nagar balaganj lucknow 226003

I have purchased whirlpool 240 l frost free refrigerator on 16 march 2022 and the product was delivered on 23 march 2022 (Order ID:OD[protected]. The fridge stopped cooling after running for 12 months. I called customer care to complain but got no response. I had also taken the CAP (Complete Appliance Protection) policy. Technician (satyam Singh) also came from Jeeves but could not repair it and it took 1 week's time. The fridge is...

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Address: Thaniveettil, Angamaly South PO, Cheria Vappalassery, Ernakulam District, Kerala. Pin 683573

Claim ID: CLCMV[protected]

I registered for my claim on 31 May for two issues of my device
1. Display not working
2. Camera issue - QR codes not scanning while using payment apps.

My device was picked up on 10 th June ( actually the courier people didn't called me, so I went their office and submitted my phone) and delivered to Jeeves on 12th.
After inspection they asked me to pay Rs.1000...

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On May 10, 2023, I placed an order for a product (Flipkart Perfect Homes Phonox Engineered Wood TV Entertainment Unit), which I received on May 13.Unfortunately, there is a problem with the item. Despite the fact that the website's description claims it is moisture-free, I can see bubble patches on my product after a month o[censored]se.

The technician visited on June 16 after receiving a complaint (Case ID: FLTF-APBIAH-PVIDRY-523ELT-556CCR1)...

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Address: Sarathchandran, Gokulam venpakal, neyyattinkara, trivandrum

UMESH P S (Call [protected], PIN 137) was assigned for UNINSTALLATION of Thomson LED TV (43PATH0009 BL) (Case ID: FLAT-5UR4QT-CIHXOM-8PWNW2-KB4EB in my house.

Please help in resolving this issue, can't install new TV due to this problem.

My contact number- [protected]....

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Address: New Colony, Opp RTO Office, Ghorath, Azamgarh UP 276001

Website: www.jeeves.co.in

Dear Consumer Forum,

I am writing this email with great frustration and anger to bring to your attention the appalling service I have received from Jeeves, the provider of the extended warranty for my air conditioner. Despite my patience and understanding, they have repeatedly failed to address my complaint and have resorted to misleading tactics, causing undue stress and inconvenience.

My ordeal began when...

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I have raised a claim for my Heisen 4K TV on 17th May which is having accidental damage which is covered under my 3 years complete protection plan. They have asked me to pay 500 via link they sent through sms. To send link they have taken 10 days. After I got link, i have paid 500 rs and shared screen shot of the payment via mail to Jeeves support. But when ever you call to their customer care, I have to give all the information from beginning...

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Have raised a issue on 31.05.2023 for Ac Service, but till now no person has visited the place. But have received an wrong update stating, "your issue has been completed".

I still wonder how the issue was resolved without technicians visit.

Don't you feel ashamed on your poor quality of services.

The customer care such a great thing where they don't know anything, they not even giving a solution....

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Address: Jeeves Service Center, Near Kohinoor Bag House, Rahamania Chowk, Sharda Chowk, Raipur, Chattishgarh, 492001 Raipur Chhattisgarh

I purchased a led tv from Flipkart extended its 3year warranty from Jeeves now it is not working, complaint 2 times on Jeeves toll free no, registered a complaint, asked to wait for 72hours, waited two times, and now its 1 month gone nobody responds, fed up and frustrated, with Jeeves I am totally lost what to do. Help me please...

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Warranty ID : EWFK[protected]
Claim ID : CLEWP[protected]

I have register complaint to Jeeves to repair my Tv on April1 .TV was then picked up for repair at April 14.After constant follow up calls for one month they finally replied like spare is not available and refund option is there.
I opted for refund of Rs.45, 000 for a product worth Rs.65, 000 and just 1 year old.I have given my Bank details to which refund...

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Address: Ghaziabad

TEAM JEEVES
I have given a complaint about my MI QLED TV bought from FLIPKART on 20th May 23 at 3 PM. The extended warranty is valid till FEB24. After waiting for a long time/days yesterday that is on the 25th The So-called engineer for MI visited my residence to repair the TV. He took some pics and said that the MOTHERBOARD is damaged and it will take 2 days to come and then we will install the new MOTHERBOARD. At night I received...

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Address: Thakurli Dombivli east-421201

Hello Jeeves support & Flipkart Customer Support,

I have been opened my case on 15 April 2023(Case ID: FLRV-3NGA1M-UXRPBG-8EYYAO-ZYLBDQM) regarding my VU TV video display blinking issue. The Jeeves technician came on very next day and he just did Data Reset and said might be the issue is related with Software. In the night around 9pm on same day the same issue is started again I called him and inform the same, he quickly replied...

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Address: Noida

It's been around a month since my TV was picked up I was told it would be repaired in 3 days when picked up, and I was told it has been repaired and will be delivered the next day for the next 3-5 days every day after waiting for 3 days already, I called Jeeves customer care they said they take 3 weeks, then my father called and they said it gets repaired 1 month,
after making so many calls, they said it can't be repaired and sent...

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I bought complete protection plan and aided for cancellation same day but haven’t received my refund back and no responses from my them....

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Address: Rly Qtr No 77/D Talcher Railway Station Dist-Angul, Odisha PIN-759100, contact: 7903510573

For Flipkart OD[protected] Samsung 7kg front load washing machine was defective as confirmed by the person came for installation I placed return for the same but due to technician visit is not being done by Jeeves, refund or return can't be done.

No any call or massage received from Jeeves for the same yet

Please make arrangements for technician visit....

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