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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Apr 18, 2025

Complaints 1632

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191

Unresolved

1441

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Lg 55 inch 4k ultra hd tv

SLA Breached 30 Days Company not giving refund as per policy

Most useful reviews

I received oneplus tv 43 inch 25th may on Flipkart. Any technician till now didn't call me for installation

tv installation and demo

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I received oneplus tv 43 inch 25th may on Flipkart. Any technician till now didn't call me for installation

I received oneplus tv 43 inch 25th may on Flipkart. Any technician till now didn't call me for installation

Featured stories

Total Care protection plan for Thomson 43 inch TV

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Jeeves Consumer Services reviews & complaints page 9

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Hi,

I bought 42 inches Kodak TV from Flipkart and your technician came for installation on 14.05.2023. He told to buy 3 years complete protection plan for the TV. I paid the amount on 14.05 but no details recieved so far from Jeeves. When and where do I get the details? If I want to claim for sny damage or something to my TV then how to claim without details?
I have only payment details as attached...

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Hi sir
i bought thomson ac 6 month before ac not cooling complaint not response in jeeves customer care pls help me...

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Address: Shakil Shaikh B9 Flat no. 704 Poonam Estate Cluster, Shrusti Road Mira road East Thane 401107

Website: NA

Date of Incident - 27th April 2022
Product - Nokia LED TV 55"
Incident - Accidental Damage - The TV is covered under Accidental damage policy and the claim was raised on 27th April 2023 with complain ID - CPJV[protected]/CLCPM[protected] there was no revert post calling again they raised another complain stating the earlier complain was closed by mistake without any action. The new complain raised was CLCPJ[protected] on 3rd...

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Address: 5/41, gandhi nagar, veppadai, namakkal

Website: Google

Dear
I'm purchase in mi 43 inch TV[protected] in 2 year warranty, so I'm next in ritham electric in amc[protected] year warranty so claim to warranty,...

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I am writing to express my disappointment and frustration regarding the recent installation of a Marq air conditioning unit at my hotel by your technician. I am dissatisfied with the additional copper wire that was installed, as well as the demand for extra payment in order to complete the installation.

On [11/05/2023], I contacted your company to schedule the installation of a Marq AC unit at my hotel. During the initial discussion,...

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We have brought the extended warranty for IFB machine on Flipkart.
Machine was ordered on Flipkart along with warranty. Machine is not working now and they are just taking the complaints but not working on it. Just says that their technician will visit but can not see any action. Policy No: JPPOFFK471192...

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Address: Municipal No. R- 53, First Floor, Shakarpur, Vikas Marg, New Delhi, Delhi 110092

I mailed Jeeves regarding cancellation of LG air conditioner extended warranty on the 19th April and also shared my bank account --- my Policy ID is EW[protected] and received a mail from Jeeves
"Please be assured that the refund of Rs 2660 as part of the cancellation of Extended Warranty Plan for LG AIR CONDITIONER has been initiated and it will be credited to your account within 8 business days. We will also share the UTR number...

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Address: Kolkata

I had purchased the ac through Flipkart and installation should be done on 25th April 23 but still installation not done yet. I spoke multiple times with Flipkart customer care and every time they said sir you have to wait for till today 7pm and next day I called again they said you have to wait till 7pm. Again i called another day and they only just increasing date for resolution. After 8 days of delivery no one responding or resolve this....

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Hi,
Register mobile number:-[protected],

Our household made an investment in a washing machine that came with a comprehensive protection plan, covering all potential issues for a period of 3 years. After utilizing the machine for a total of 2 and a half years, it began to malfunction and required repair. Despite reporting the issue and following up on multiple occasions, we have not yet to receive any service to address...

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I had purchased the ac through Flipkart and installation should be done on 20th April 23 but still installation not done. I spoke multiple times with Flipkart customer care and every time they said sir you have to wait for till today 9pm and next day I called again they said you have to wait till 9pm. After 7 days of delivery no one responding or resolve this. Today I request Flipkart that either install it today or refund my money so that...

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I purchased marqtv last year March 2022 and due to display problem I have returned and refund was made to me. Enclosing screenshot. I also purchased completed protection for rs 899. Policy I'd is CPJVML[protected]. I called the Jeeves customer care and cancelled my policy I'd on March 6 th. After that they r telling will refund amount but till date no response from their side. I send around 100 emails but no response from them. Now am discussing...

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I had purchased the TV alsong with extended warranty now since 15 days I'm following up with team no response everytime I call they just escalate and inform for 2 days then no response from team pathetic as want to spk to supervisor or manager they denied as they don't have access to transfer my registered no [protected]...

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Address: Punjab

Dear sir/Madam This is regarding my (Case ID: FLRT-E3DWY6-9MAOJJ-TT9995-BP8QHNU) regarding Thomson LED TV purchased through flipkart along with extended warranty for 3 years no. CPFK[protected]. I am writing to bring to your attention an issue that I have encountered with my three-year extended warranty on my Thomson LED TV. I purchased this warranty from flipkart.com along with my Thomson LED to protect my investment and ensure that I have...

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Address: No 10, 6, Karnan Street, Kg Ntr Heritage, Samiyar Madam, Kodambakkam, Chennai, Tamil Nadu 600024

Website: www.jeeves.co.in

I purchased Nokia LED TV and technician was assigned and installed the TV.
During the installation, he advised me to take the extended warranty policy so we decided to buy the policy. Technician asked Rs.3700 for the policy so we gave Rs.3700 to the technician who asked us to wait 24 hours for the policy details.

After 24 hours, I have checked with the company thru customer care service, technician didn't give the money...

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This is regarding flipkart order OD[protected]. I purchased complete mobile
protection Policy Number:CMFKJL[protected] for my phone.
due to accident, My phone screen got damaged and I am trying to avail the
repair from Jeeves consume service but there is no response.
I raised the request on 22nd March but they mentioned that chargeable
amount is not correctly updated at their end as it is showing...

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My mi tv was delivered from flipkart two days ago. But installation has not been done yet which was scheduled on the next day from delivery. Why jeeves service is so bad? Even no one contact me yet. My service request number is FLIM-7OIYIO-3B1OKN-BQJ9FS-6KXF37K
Please take action immediately....

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Address: F101,FIRST FLOOR PRASANNA VASTU,ROYAL PALMS ,KUDAL PINGULI ROAD KUDAL

I had made complaint on 18 mar 2023 regarding my Realme TV Display not working but till today no one from your team resolved my problem.

Complaint ID-CLEWG[protected]....

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1. Purchased SANSUI FRONT LOAD 6KG washing machine on nov 2020 from flipkart
2. Along with Jeeves complete appliance protectioj of 3 years.
3. march 2023, the drum bracket called spider arm corroded and broke off leading to the washing machine unserviceable.
4. Jeeves personel visited on march 4 2023 and said he ordered replacement and replacement is on the way.
5. Now jeeves saying part not available stating they...

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Address: Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore 560

Website: www.jeeves.co.in

I ordered(OD[protected] a Toshiba TV from Flipkart on 17th March 2023 and Raised return request on 18th March 2023 due to there was a issue with the panel.

There was no tech Visit from the Flipkart/Jeeves side. Calling daily and Still no response.

For 4 days they daily send me a message for tech visit and at the end of day no one comes and they send a message we were unable to reach you.

I...

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Address: Jeeves Consumer Services Pvt. Ltd Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bangalore

Please refer to the screenshots of the messages received from Jeeves,

16.02.2023- TV was picked up by Technician of Jeeves(Acknowledgement attached)
09.03.2023- TV was repaired by Jeeves and technician from Jeeves fitted the TV. (Message Screenshot)
12.03.2023- Email to Jeeves support for again issues in TV (My email on 12.03.2023 4:09 pm)
13.03.2023- Jeeves Technician from Jorhat, Assam Visited my place...

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