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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Feb 10, 2025

Complaints 1628

Resolved

191

Unresolved

1437

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Jeeves Consumer Services reviews & complaints page 6

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I have purchased asus laptop along with complete laptop protection for 2 years by jeeves. Now i am facing issues regarding heating and battery draining within policy period.
So i complained on your toll free no for the complaint of heating and battery.
Afterfor on dated 09/08/2023 service engineer(mr. Vipin) arrive for inspection and told that battery is faulty and also mother bord may be defective against case id- jjpr[protected]...

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Address: jeeves consumer service private ltd, embassy tech, outer ring road, varthur hobli, bengaluru

I have purchased asus laptop along with complete laptop protection for 2 years by jeeves. now i am facing issues regarding heating and battery draining within policy period.
so i complained on your toll free no for the complaint of heating and battery.
afterfor on dated 09/08/2023 service engineer(mr. vipin) arrive for inspection and told that battery is faulty and also mother bord may be defective against case id- jjpr[protected]...

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I bought a infinix hot 12 phone from Flipkart with 1 year of complete mobile protection plan of ₹299/- from Jeeves. My phone display damaged by accident. I request a claim of payout option for my damaged display . after 15 days of my request for claim Jeeves is not refunded my amount and i have not received any update about my claim till now. I am facing very problem without my phone....

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[shurender paswan]
[Jharkhand Ranchi ratu kathitand mahavir complex ]
[ranchi Jharkhand, 835222]
]
[]
[Date 03/08/2023]

Jeevees Company

Subject: Request for Replacement of Samsung TV Remote under Warranty

Dear Jeevees Company,

I hope this letter finds you well. I am writing to bring to your attention an issue with the remote control of my Samsung...

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Address: Jeeves Consumer Services, ED-127, Tagore Garden, New Delhi-110027

Hi my complaint is related to my Onida 1.5 ton ac which is under warranty. Jeeves is providing 2 year of extended warranty. My AC is not working so i raised a complaint under claim id FLRO-3Y8F58-UTZV9W-4L2J1O-X1VZC1H .
I raised my complaint on 21st of July and today is 30th July within 10 days of time period i didn't receive any message or call from the technician.

Im taking daily follow-up from the customer care and...

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My LED mi tv is repaired by jeevs two times but after 4 days of installation same problem is stated. My question is that are jeevs done their work well? Or jst for show. From March to July I registered atleast 5 complaint against led TV. But jeevs respond is not good. One of the worst service centre is jeevs. Please don't buy anything from jeevs...

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I have ordered a sofa cum bed from flipkart and after delivery the installation and demo is arrived on my phone. THE RECOMMENDED COMPANY for installation is Jeeves consumer services.the case I'd is FLIL-DDEYLE-LCGEN9-VNI751-ZMW6CTF...

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Website: Protect@jeeves.co.in

I am purchasing Vivo T1 phone with screen damage protection of Jeeves.
My screen damage I am file claim in portal but not any technical issue from Jeeves claim not registered.
Again I am filed claim on 25th May 2023 number is CLSPG[protected] which is cancelled by Jeeves finance team without any rectification or reason I am taking follow up with daily call and e mail 45 times to Jeeves but issue not solved and I am not received...

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Address: NarayanApuram village, dimili post, Rambilli mandal

Air conditioner cooling problem, cooling not
Come
Mobile no-[protected]
Blue star...

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Company is not providing refund as they are reply daily with same comments from last 15 days.

Refund amount - 5200

As per company policy i have registered my refund request within 10 days of purchased

5 July purchased and 7 July complaint registered but no action till now...

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Address: Balasore

Sis have complaint about my led tv on 5th April but till the tv not repaired or refund my mobile no is [protected] for future details contact me...

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Address: Kaliabor, Nagaon

More than 1 month left. But till date no technician is visit fot installation of TV in my house. Technician naither receive my phone call nor strict action taken by jeevs....

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Address: Lucknow

Sir/Madam,
I have complained about the washing machine refund not provided and the amount of money taken from me for part purchase wad not refunded.
I would like to inform that washing machine refund amount has been provided, but the amout of Rs 1600/- paid by me for part purchase haven't been refunded yet.
The proof of the same been emailed many times, but the same reply ' the insurance claim has been, processed' is...

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Address: Chennai , Porur

Hiii My registered mobile number in Jeeves is [protected] my claim I'd is CPFK[protected] .I bought a Oneplus TV through Flipkart and I chosen Extended warranty through Jeeves .when my TV got fault I raised a complaint through Jeeves on 16th June they sent one technician to visit for the tv complaint that time he told me.that speaker complaint so take it as a request to replace the speakers but nearly 1 month still no contact from Jeeves...

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Address: Jadavpur kolkata

Website: Jeevs

I have a marq fridge that I am trying to repair for one month now everytime I call customer care all they tell me is that my part is on the way and will take 5 to 7 days. It's been a month now but 5 to 7 days never come . If you won't repair my fridge tell me clearly that you won't do repair my fridge. Jeevs has the most pathetic customer service I have ever seen in my life ....

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Address: #31,Pappankinatru lane, South gate, Madurai- 625001

I have purchased a cot through Flipkart with order id OD[protected]. The Material -Cot received by us on 11/07/2023 and it is in Knocked down condition. as per the terms it was scheduled to install on 12/07/2023.

Till date nobody turned up for installation. Nobody is taking up our phone calls too . Instead, they closed the service in Flipkart website.

without installation how can one close the service...

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Address: Jeeves Consumer Services Private Ltd. Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Varthur Hobli, Bengaluru-560103

I have a 3-year complete protection plan for Xiaomi TV with Jeeves under CPJVUB[protected] and a claim for its damaged display (Accidental damage).

1. First I contacted Jeeves Support on the 21st and they registered the claim with CLCPH[protected] and told me that I have to pay processing fees amounting to 500 Rs and a service technician will visit within 72 hours. I paid the amount using the following link "We hope you are...

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My washing machine under extended warranty got damaged, so I called Jeeves for the support in first week of April 2023, Jeeves sent a technician on 4th May who find a faculty part and requested me to pay partly for the part I have paid RS 1600/- on 4 th may 2023.
Then the technician brought a unsuitable/ bigger part than that can be fitted. He again said to wait for a week or two to get the correct part.
But till now neither...

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Address: Flat No:201,IInd Floor, Newton School Building, Borabanda, Hyd- TS 500018

Dear Team,

We bought the TV from Flipkart and taken Extended Warranty with Jeeves.

From Date of purchase, we are getting issues, and sent many emails however no response from either Flipkart and jeeves.

Product Name: Realme 126 cm (50 inches) TV
Model: RMV2005
Code: IN03UUTV[protected]

Reg My Mobile Number: [protected]

Thanks
CA. Anjaneyulubr...

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Address: Chirala

Have bought marq ac in Flipkart with extended warranty and ac get problem and I complaint on 17-5-23 and technician came and told indoor unit blow air motor problem and complained for spare part till now repair not done, as per terms and conditions they have to repair in 21 days but one month above completed, almost 45 days above still not repair done....

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