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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in

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Updated: Feb 10, 2025

Complaints 1629

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191

Unresolved

1438

So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝

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Lg 55 inch 4k ultra hd tv

SLA Breached 30 Days Company not giving refund as per policy

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I received oneplus tv 43 inch 25th may on Flipkart. Any technician till now didn't call me for installation

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Jeeves Consumer Services reviews & complaints page 14

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Address: Tagor Nagar 3/337/4075, Nr Sai Prakash Banquet Hall, Vikhroli East Mumbai 400083

Facing issue with Purchase 1+TV from Flipkart as unable to seen any pic on display. Jeevas representative came 10 days back and analyse the issue however he couldn't find and solution and I am following since last 15 days but not getting any response from Jeevas. Need immediate resolution on this.

Plan ID: CPJV[protected]
Plan Start Date: 30/09/2021
Plan End Dare: 29/09/2024...

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Hi, im Gurudas Santosh Naik, I had been informed on 9Aug22 that my Vu tv couldn't be repaired after being picked in the month of July22. So i had chose the refund amount but till date its not being processed. Whenever i call Jeeves customer they say it will process in two working days, and now its past one month. Also every now and then Jeeves team is calling me for asking when the tv was picked even after answering this question so many...

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I clam for cash payout on 14 august2022 and till this day 8 sep 2022 clam is not initiated I call many time on Jeeves coustumer care many time but all time costumer care reprasantative saya jeeves verification complete but Bajaj verification not completed it will be take 2 working day he ask every time same I contact coustume care contact 9 to 10 times they always says Bajaj not verified the document we contect to the higher atthurity but...

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Address: Visakhapatnam

On Aug 22 nd we have purchased tv and it is installed on Aug 23rd.

On aug 23rd i have purchased additional warranty from Jeeves technician.

Due to problems with tv we have initiated refund for this tv from Flipkart and the process is started and amount is refunded.

I reached out to Jeeves support team and requested them to refund my money back due to no tv I have.

It's almost 5 days...

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I raised the compailent on TV problem to Jeeves support team 22/08/2022
Each time they are telling false information and waiting time 2days.After 2 days again takes a compailent wait customer to 2 more days.
I compailnted multiple times no technical person reachout our home.jeeves team continuously changes there words on issue....

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We have purchased tv from Flipkart and Flipkart had sended Jeeves installation person...we had be explained about 3 yrs insurance of rs 6593 / we had got recipts of d same .we asked is dis d recipt which do not contain any helpline number or contact number of company no any terms and conditions was provided...dey said yes dis is only receipt and for any query u contact mi Mr Devendra.i said ok
On 4 th day of installation tv was not...

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Have raised this complaint on 2nd Aug and during my past one month i have raised called multiple times to check the status however no one told that this is not covered and infact i was being told that if we will not be able to repair product within 30 days you will be getting a refund of the product as we have a 30 days repair guarantee.

Now suddenly after 30 days when its a time to honor the 30 days repair policy i am getting...

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Address: Hapur UP

Claim Settlement Issue
My Mobile screen got damage in accidental fall. I raised claim through Flipkart in July end. I uploaded all details required for claim settlement. after few days Claim got Approved and credited in 5 days. After 10 days I contacted customer care on this, they said, "we escalated your issue please wait for 2 days". This process they continued for 25days by 12times calling customer care. After that they......

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I had bought thompson tv from Flipkart and also brought 3 year extended warranty on it which was provided by jeeves consumer services. They took my TV on 3 Aug 2022 and till date there is no update on it and if you call customer service than they will tell you that you will be provided a update in 2 days but till now there is no update on it. And I'm really fed up as nobody knows when will my tv panel be repaired and when will I get the Tv...

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Address: L-169, 13th Cross, 5th Main,, Sector - 6, HSR Layout, BANGALORE, KARNATAKA, 560102

Claim No: CLCPK[protected]
Date of the incident - August 05, 2022
Date of technician visit - August 08, 2022
I have taken 3 years of complete protection for my LG Television where the product will be fixed for any damage. The technician visited my house on August 08, 2022. He indicated that one of the parts is faulty and he will place the order to replace it. He indicated that the part will come in one week. I called...

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It has been more than 7 days and Jeeves is not arranging for technician home visit for my MI TV.

Claim ID CLCPT[protected]...

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This is regarding CLAIM processing (CLCPN[protected]). The device was collected from my place on 12-Jul-2022. I have been following up with them since then and every time the ask me to wait 5 business days. It has been more than 45 days now where as the TAT for device repair is 10 Days.

Kindly help in the matter...

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I have bought a Ifalcone TV through Flipkart and took additional 3 years warranty by making additional payment. The additional 3 year warranty was given by Jeeves consumer services. I faced an issue in my TV in this month and when I contacted Ifalcone they asked me to contact Jeeves as the company warranty got expired and extended warranty people only can solve the issue. Hence I contacted Jeeves customer care number on 17/8/22 I raised a...

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Address: Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur Hobli, Bengaluru-560103, Karnataka

Website: www.jeeves.co.in

I have bought a TV (Mi 4A Horizon Edition 80cm (32 Inch) HD Ready LED Smart Android TV) from Flipkart with Jeeves Complete Protection Plan for 3 years. After 1 year I am facing sound problem in TV. I reported the issue to Jeeves customer care on 04 Aug 2022 and Jeeves has said that the issues will be resolved within 21 days. I was following with them and every day they say same thing like we are sorry and it will be resolved in 21 days.br...

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Address: Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur

My Mobile screen got damage in accidental fall. I raised claim through Flipkart first time in July end. I uploaded all details required for claim settlement. after few days Claim got Approved and stated 4250 amount will be credited in 5 days. After 10 days I contacted customer care on this, they said, "we escalated your issue please wait for 2 days". This process they continued for 10days by 5 times calling customer care. After that they...

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Address: pune

I have any extended warranty on the following device
Device Name : Nokia 107.9cm (43 inch) FHD Smart TV (43TAFHDN)
Device Model: 43TAFHDN

The Tv is not working on now and I am unable to contact Jeeves support....

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I registered Complaint intially with the Jeeves on July 9th CLCMA[protected] for Screen and Speaker issues . After multiple esacalations and all Jeeves returned by mobile by 29th of JUly but Still speaker issue didnt resolved .

I re-registered case CMFK[protected]CLCMR[protected] and mobile picked up on August5th and later it sent for delivery by Bluedart [protected]. But it still didnt reach so contacted bluedart they said...

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Address: Room no.f6, A wing, 1st floor, shree bilwada complex Parab wadi, old nardawe road, Old nardawe road,parabwadi

I registered the complained on 9 August still not coming from Jeeves......

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Address: Eluru Shanti Nagar 18th Road Ramesh 9000 357 588 Andhra Pradesh west Godavari district

Motorola 43 inches smart TV sound complaint again again again again 6 times same issue complaint is resolved low issue complaint lowwise six times all complaint please response not result money refund minimum sound 40 50 M purchase one year back volume 15 or 10 mechanic is manufacturing defect complaint same 6 times same reply...

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I want a copy of the invoice from Jeeves. My split ac 1.5 tonn 5 star was installed by the Jeeves team, and they did not provide the invoice. I need a invoice for the same....

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