Submit a Complaint
Claimed

Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
1
Updated: Feb 10, 2025
Complaints 1628
Resolved
191
Unresolved
1437
So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Jeeves Consumer Services

Having problems with Jeeves Consumer Services?

File a complaint and get it resolved by Jeeves Consumer Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Jeeves Consumer Services

Recently resolved complaints

View all complaints

Most useful reviews

59
tv installation and demo
14
mobile tech visit not happen twice
11
technician visit for phone replacement

Featured stories

Total Care protection plan for Thomson 43 inch TV
Rejection of service against complete laptop protection
POco C3 screen damage

Jeeves Consumer Services reviews & complaints page 10

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
GOVARDHAN RAJ
Mar 9, 2023
Resolved
Report
Copy
Resolved

Boat aavante soundbar 3100D

Address: 15-19-14, beside womens colleage, gavarapalem, Anakapalli

My sound system is not working need service for the product....
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kishan Agarwalla
from Siliguri, West Bengal
Mar 1, 2023
Report
Copy

VU television need to repaired or refund money

Address: L-169, 6th sector, 13th cross, 150. Outer Ring Rd. Next to bhagawathi hospital, Agara village, 1st Sector, HSR Layout, Bengaluru, Karnataka, 560102

I had purchased a television on 3rd September 2019 from Flipkart but the technican who came to installed a television was from Jeeves Consumer Services. So, i took the extended warranty from them. Now, the tv got damaged, it work well for 30 to 45 minutes in a day and it automatically get shut down after that. There was no any possibility to open the tv after that in a day. I have complaint to the Jeeves consumer service several times, but...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Amu0602
from Delhi, Delhi
Feb 21, 2023
Report
Copy

TV installation and demo service

Address: 117, Tagore garden, New Delhi

It’s been two consecutive days that #jeevsconsumerservice has failed to provide to installation and demo service of my newly purchased VU glo-led TV purchased from Flipkart. Moreover, their number provided is not even reachable. Such unprofessionalism should not be tolerated at all. If you cannot provide what you committed then don’t claim to give the services either. I demand immediate action.

#caseid- FLIV-96JDJR-T0N5PW-UCWUPI-T1BTYB9...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aazam Zainab
from Bareilly, Uttar Pradesh
Feb 19, 2023
Report
Copy

Fake report by technical visit

Dear team fake reporting doen by your technical visit We order mobile phone on Flipkart side and some network issues on ph technical visit in our residence they approved mobile is Defective product but after that they report mobile is ok 3 times same report done I'd is Your service request number for the Technician Visit with jeeves is FLVI-50B83B-JSJIEO-JNVXEJ-8TIH81U....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudha kumari Jha
Feb 15, 2023
Report
Copy

Not giving any refund or not return my TV

Address: Bangalore

Hi,

I am Sudha Kumari, I purchased Vu TV from Flipkart on 30/05/2020.
Registered name- "Saurabh Kumar"
Registered Mobile number- +91-72******48
I have taken Complete Protection Plan for 3 years.
My TV was not working and had a display issue, so I complained on 14/12/2022 to the "Jeeves Consumer Services center". From Jeeves Consumer Services center one technical person came,
they have done...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Ammuvitt@gmail.com
Feb 13, 2023
Report
Copy

Marq Washing machine repair

I've raised a service request regarding huge noice coming from my Marq Washing machine through Jeeves customer care on Jan 3rd 2023. After 2 days one technician visited my house and told that they need to replace part, so that he asked time around 10-15 days. And charged 350/- for technician visit. After 20 days means around Jan 20th 2023 onwards technician not responding to my calls and in 1st week of feb he said he updated his status to...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
singarsri
from Chennai, Tamil Nadu
Feb 6, 2023
Report
Copy

Non reachable is considered as denied for refund and cancelled refund

Address: trichy

Refund decreased stating, i didn't respond on time
TV Taken on 28.12.2023

Refund (80% claim) message came as non repairable on
4.1.2023 &
6.1.2023
Message with a number from which i will get a call
I didn't get any call from that nember in both the days.

Later raised compliant througn flipkart.
Now as per the revised date the period of two years over by that time on 24.1.2023.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
singarsri
from Chennai, Tamil Nadu
Feb 6, 2023
Report
Copy

Non reachable is treated as denied and refund was cancelled

Address: B-30, Vivekananda Nagar, Ramalinga Nagar, Woraiyur, Trichy 620003

I got message from jeeves, stating that a call will come for confirmation of refund. I was waiting those days, but I didn't get any call.

Now jeeves says that, as they called but I didn't pick up so the refund was cancelled.

I just asked the representative, on salary payment date, if you are not reachable, can they simply deny the salary and will you be happy in such case?

But repeatedly saying,...
Helpful
Found this helpful?
Write a comment
Report
Copy
U
Umapathy Sivanesan
Feb 2, 2023
Report
Copy

Non availability of policy wordings of protection policy

Address: Jeeves Consumer Services Private Limited Buildings Alyssa, Begonia & Clover,Embassy Tech Village,Outer Ring Road, Devarabeesanahalli Village, Varthur
Website: www.jeeves.co.in

Have taken a 3-year amc protection policy. With jeeves for my brand new vu tv purchased on 23 jan 2023. I have paid rs 3180, till date i have not received the policy details, policy wordings, inclusions and exclusion etc . Even after so many calls and reminders, emails, the company is not responding. I want the policy to be cancelled and the amount refunded to me immediately...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
atanubhattacharjee999@gmail.com
Jan 30, 2023
Report
Copy

Unresolved issue of smart tv-complain no-LCPJ10012300551

I am facing an issue with my hdmi port of my smart TV of Oneplus(1+). It is also confirmed by Jeeves technician that its an issue of the hdmi port for which company have to change the board as per company norms.

In his 2nd visit, the technician came after 2-3 days time and came with a board, after fixing it he faced a problem of mirror image. He tried but failed to fix the issue and ask me to wait, as now he need a software...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
prabhakarguptachapra@gmail.com
Jan 29, 2023
Report
Copy

65 inch Motorola tv

Address: Chapra

Kindly help a old 70years man
My 65inch Motorola tv has shut down in warranty period with complete protection plan
I am living alone
Please help me as you can...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Syam Pradeep Reddy
Jan 26, 2023
Report
Copy

One Plus TV panel issue

I raised multiple complaints about the panel issue with jeeves. But my issue is still not resolved....
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pranay1243
Jan 23, 2023
Report
Copy

Jeeves harassment

My mobile number [protected]
Email [protected]@gmaill.com
CMFK[protected]
My mobile has a screen issue sometime not working fine then i raised a request in Jeeves they aggred i raised in time after that they didn't arrange pickup for my mobile again escalate they arrange pickup then they picked my mobile on January 24th after 26th I got mail reply from Jeeves we received mobile and repaired send you in 10days after 10 days...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AmitSingh27195
from Patna, Bihar
Jan 22, 2023
Jan 29, 2023
This thread was updated on Jan 29, 2023
Report
Copy

Regarding the service provided by Jeeves

I purchased this led tv from flipkart and also bought jeeves extended warranty for 3 years. Now after 2 years there was some manufacturing problem with my tv’s panel so I called jeeves to come and repair my tv. So in Dec 2022 one technician came to my home and inspect the TV and told me that it’s panel issue and will be repaired by them. And then on 11th Dec 2022 pick up team from jeeves visited my home and they took my tv with them and...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Sravan Nadem
Jan 19, 2023
Report
Copy

Insurance claim

I have a mobile screen protection policy from jeevas flipkart. I claimed for repair option they will say it will take 20 days time to repair. And asking 500 rupees for processing fee.

They offered one more option for payout. They asked submit the documents. I submitted all the documents. But still they are say documents are not correct resubmit. I submitted more than 15 times. And the customer care people never listen what...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nidheeshcc1
Jan 19, 2023
Report
Copy

TV extended warranty issue

I have registered a complaint on Jeeves related to my TV panel issue and it’s been almost 40 days I haven’t got a proper response from the team or didn’t get the product back. as per the policy ETA for a panel repair is 21 days and it’s already crossed.
Whenever I contact their customer care they are asking for 2 more business days to provide some update.
This is clear case of cheating and violation of policy from Jeeves.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
anish Markose
from Visakhapatnam, Andhra Pradesh
Jan 16, 2023
Report
Copy

50 Inch LCD Television

Address: Kochupurackal House Paingottoor PO Ayamkara 686671

I bought a 50Inch LCD television on 14 May 2021 . The TV stopped working from 12 Dec 2022. I have bought Jeevs complete protection for 3 years. valid till 13 May 2024. The repair is pending for one month after making multiple calls to Jeevs and Nokia. Kindly give me solution on this issue...
Helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalitkumar@4135
from Delhi, Delhi
Jan 11, 2023
Report
Copy

Tv insurance issue

Hi sir Mera name lalit Kumar h 2 month pahle mene mi ka tv liya or sath m Jeeves ka 3 year full protacation plan liya that ab Mera tv work nhi Kar Raha h liquid damage h Jeeves mushe 500 types processing fees mag Raha h or koi sun nhi Raha h jab mene full protacation plan le rakha h to m processing fees kyo du plz reply my number [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
amit51
Jan 9, 2023
Report
Copy

MarQ by Flipkart LED TV (32AAHDM)

Hi Team,
I raised the complaint on nov. the company said they have provided the parts but I call nearby centre, they are saying they have not received the parts.I got multiple time call regarding tecnician visit to install the damaged item but it is nearly 2 months, it is not fixed as of now

Product:-MarQ by Flipkart LED TV (32AAHDM)...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
mranjitmca
from Chennai, Tamil Nadu
Jan 9, 2023
Report
Copy

Fraudsters looting money

Address: Jeeves Consumer Services, Door No 6A, Karnan Street, Kodambakkam, Chennai-600024
Website: www.jeeves.co.in

This is a clever looting business! 95% of the time, an extended warranty won't apply as repairs on new TVs are rare. And for the 5% who face issues, they have their call CENTER associates who have no clue provide the standard response "Wait for 2 business days, the technician will be arranged" until the CUSTOMER gives up. ### shameless people....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

YU Televentures
1.3
(893)
Intex Development
1
(5)
Lootle
1
(25)

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.
  Complete registration     Skip this step and finish later  

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or
  Register  

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.
  OK  

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
  Login   Forgot your password?
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR