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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Feb 10, 2025
Complaints 1629
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191
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1438
So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints page 81

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D
Devesh k Dwivedi
from Shahganj, Uttar Pradesh
Sep 13, 2017
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installation of 3 acs. amrapali sapphire sec-45 noida

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.jeeves.co.in

I have purchased 3 acs from flip cart which were delivered on 31st august at amrapali sapphire, sec-45, noida. The installation charges on flip cart is 1499 (Including taxes). Stand for outdoor unit if purchased from jeeves will cost 750.
So i provided the stands & stabilizers alonwith acs to jeeves for installation since these cost were extra. After installation jeeves technician asked to pay rs 250 extra as installation charge for...
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Madhabi Banerji
from Ernakulam, Kerala
Aug 31, 2017
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samsung microwave repair- chennai

Address: Chennai, Tamil Nadu

Complaint no.2904831dt 10th aug 2017.
Charges paid - service charge rs.410 & rs.650 for spare part.

Problem reported - loose knob.
Problem - solved but on fixing the knob, the display panel was damaged by technician. On complaint, display was fixed but heating element was damaged. On complaint, display panel was damaged again. Full parts removed from the microwave by technician with a commitment to return on...
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S
swappyk
from Pune, Maharashtra
Aug 20, 2017
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no response on installation / rude technician - no tech available at scheduled instance

Address: 412307

- 20/08/2017
- case : 2957778

- we ordered a tv from flipkart which we received on time.
A technician was scheduled for installation today nikhil jagtap ([protected])
- on calling him was informed that they dont work on sundays. If so why was the call scheduled for today i. E. Sunday a
- i was then given number of another technician by nikhil, [protected] - bhim
- on inquiring him about the...
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S
sreenivasulu sibbala
from Addanki, Andhra Pradesh
Aug 19, 2017
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regarding the replacement of the mobile in flipkart

I recently purchased the redmi note 4 mobile from the internet through flipkart. Due to some software problems i am not feeling well with that mobile. So i returned the mobile phone in flipkart. The flipkart is transferred to this jeeves consumer services. They did not call from that day. Simply they messages like "we were unable to reach you for the tech_visit of your mobile. Please call[protected] for your appointment. Thanks! www.jeeves.co.in"...
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F
Frustrated_Customer
Aug 14, 2017
Resolved
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installation support for wardrobe purchased on flipkart

Address: Bangalore, Karnataka
Website: www.jeeves.co.in

1. Absolutely no respect for customer time. The make you waiting endlessly for day together.
2. They donot follow their own appointment. Make you waste the whole day waiting for them.
3. Technician turns uo at 10PM and after seeing the wardrobe, he says he is not skilled to do the assembly.
4. Mid-level and Field executives are extremely rude and very careless.
5. They are a bunch of liars who keep telling lies...
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J
jeenakuttan
from Chennai, Tamil Nadu
Aug 3, 2017
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led tv

Website: jeeves.com

Extremely bad communication and technician skills. I had ordered a tv online, and it showed some defect on the display. Contacted flipkart and they arranged for a technician visit from jeeves. The technician was highly unskilled and wasn't able to identify if the problem was with the tv or the settop box. So what they did, was took the easy way out. They gave a false claim that i had requested a cancellation of the tech visit and closed the...
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J
jayeshsamel
from Mumbai, Maharashtra
Jul 30, 2017
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extended warranty not adhered

Address: Bangalore Urban, Karnataka, 560102
Website: Jeeves.co.in

The reason to report to yobeis that me jayesh samel has an extended warranty with jeeves company for two years. On 8th july'17 i had called the call center and complained about the vu smart tv speakers not functioning properly the complaint no was given to me was 2789310. Moreover i had to call the helpline four times as the female representatives would simply greet and hung up on me, had to call and complaint about the same if m/s. Jeeves...
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N
neerajtanwar
from New Delhi, Delhi
Jul 9, 2017
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Harassment by the jeeves services

Address: 110028

I have purchased sharp ac on & june 2014 and since my ac is not working i have complained to sharp customer care on[protected] and got complaint no. 2716787 and 2726303. On 23/6/17 a technician visited my house and he take both the pcbs from indoor and outdoor of acs. I have asked him why he is taking both the pcbs he said that the owner of the firm m/s techno tech services sh. Pramjeet singh send him and sh. Paramjeet singh will send the...
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R
rajesh.chauhan@yahoo.com
from Mumbai, Maharashtra
Jun 19, 2017
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Vu tv service pending

Address: Mumbai City, Maharashtra, 400063

Bought at vu 43 inch tv on 17 jan 2016 from flipkart. One and half years later tv gone faulty. Registered a complaint to jeeves for vu tv on 10th june 2017, technician visited on 13th june 2017. Don't understand what level of diagnosis he had done, informed that mother board is faulty, need to order the required part. On inquiring with jeeves team, part is not available in mumbai needs to get if from vu delhi. Today is 19th june, still no...
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V
Vishalgill
from Srinagar, Jammu and Kashmir
Jun 16, 2017
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Very poor and third class services given by jeeves executive's

Address: Ludhiana, Punjab, 141001

Dear sir
Am buy a mobile from flipkart and my mobile is under 10 days replacement but it's not replaced by flipkart they said jeeves tech support will repair my phone first then i have facing problem they i'll change it but it's 8 days to go nobody of jeeves executive contact with me and check my mobile problem but they send me fake message they contact with me they making fool to customers by giving third class services
br...
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S
Sreekantan B
from Mumbai, Maharashtra
Jun 13, 2017
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Installation not done yet

Address: Kollam, Kerala, 691008

Order id: od[protected]

Hi,

I ordered royal oak wood shoe cabinet from flipkart and it delivered on 1 june 2017. The installation was scheduled for 5 june 2017 by jeeves. But no one came yet for the installation and i'm facing many inconvenience due to this delay. Regarding this for the last 2 weeks i'm trying to get an answer from flipkart and they insist on not providing any kind of proper response....
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Shobha V KUMAR
from Tiruchengode, Tamil Nadu
Jun 7, 2017
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Malfunctioning of hero cycle.

Address: New Delhi, Delhi, 576013
Website: www.jeeves.in

Sir myself vivek ram g, recently bookeeld a hero cycle model no -26t-s365bbd from flipkart online retail whose order i'd is - od[protected] on 28th april.
Recently i am. Observing that the gears of the cycle are not functioning properly and if i turn the handle the gear changes automatically and the left hand side brake also is not working properly.
So i request you to please look into the problem....
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S
sreenivasulu ankireddy
from Delhi, Delhi
Jun 2, 2017
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Fixing of lg 43 inch tv to wall

Address: Bangalore, Karnataka, 560064

I purchased lg 43 inch tv through flip cart. Flip cart assigned jeeves technician vide ticket no.7e31-27013flpkrt-2636273. Technician came on 31 may 2017 for fixing and demo. He has not fixed the tv properly to the wall (Half of the screw is outside), a shabby work done. Any layman can do this type of fixing. It may fall anytime. He did not bring any tools for fixing, such as drilling machine, nut and bolt etc. He is asking us to go and bring...
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S
Shekhar_Guha
from Bhopal, Madhya Pradesh
Jun 1, 2017
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Kenwood food processor

Address: Kolkata, West Bengal

It is now more than a year that i have given my food processor for repairs. They have not got back to me. They keep giving promises about in the next 2-3 days, next week, etc. Etc. They never call back as promised, never ever, although every time they promise!!

Why do these guys even exist as a professional company. They should stop business and look at compensating customers who have wasted so much of valuable time and money...
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dprkolli42
from Sirsi, Karnataka
May 22, 2017
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Installation of new 1.5 tr voltas 5 star ac

Address: 520008

I have purchased 1.5 tr voltas 5 star a. C through flipcart vide order id:od[protected] has been shipped and delivered on 20/05/17. I have made installation payment of rs 1400/- online thro' link sent by you and the same has been acknowledged on 20/05/17 and sent sms stating that the installation is scheduled on 22/05/17 vide ticket no :7e-1927013 flpkrt 2563103.
We are waiting for service engineer for installation and informed...
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A
Adi Kadu
from Delhi, Delhi
May 20, 2017
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AC installation

Address: Mumbai City, Maharashtra, 400037
Website: www.jeeves.co.in

From 2 days i am being promised that the installation will be done tomorrow no answers to call no response #### ####### service worse service ever seen at first appointment appointment was given but next day no engineer was assigned second day appointment was given engineer was assigned enigneer gives a call and says sorry todays its not possible for us to reach you in evening while the operator told that they the engineer visit is scheduled...
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T
tripathi sachin
from Delhi, Delhi
May 7, 2017
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Jeeves Transition not visit in and updated wrong feedback at flipkart

Address: New Delhi, Delhi, +91

Hi i am purchase redmi note 4 64 gb and showing software issues and asking flipkart cust care and arranging transition visit in our add but visit not done in our address and shared wrong feedback to flipkart and then after call jeeves cc center and misbehaving in your executive side name exact. Mr purshotam.

Very poor and bad services by jeeves customer services.

Thanks
Aneeta

[protected]...
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S
sk001uec
from Nagram, Uttar Pradesh
Apr 23, 2017
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No value for customer time

Address: Kanpur, Uttar Pradesh, 208017
Website: Jeeves Inc. Flipkart partner for installing AC

Phone number [protected]
I was given time for AC installation today morning at 11AM. However no one came till now. Tried calling the person 10 times but he did not pick the phone. Very pathetic service with no value for customer time. Tried calling even Jeeves helpline but no help was provided as they said they are not able to track technician. Flipkart should seriously think about partnership with Jeeves.
R D Katiyar
Kanpurbr...
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Veeresh Malali
from Kannur, Kerala
Apr 23, 2017
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One of the worst ac installation works by jeeves technicians

Address: 560097
Website: Jeeves.co.in

It's almost been 15 days that Flipkart has delivered my order for Carrier AC. The very next day of delivery of the product, I got a call from Jeeves customer care on confirming of the installation process. Post to that they sent me a confirmation message on allocation of the technician by name Firoz Khan. After 7 days of follow up with this guy and the customer care the technician visited to fix the AC on 19th April'15. The guys started the...
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S
sachincs
from Bengaluru, Karnataka
Apr 11, 2017
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Voltas AC installation

Address: 560091

Installation was very worst. They are cheaters. They won't produce the bill for whatever the amount we pay. I have already called to the customer care and raised a complaint but i did not get any reply. Case 2358452 for installation of your split air conditioner will be attended by engineer firoz khan-[protected]
Outdoor unit stand cost is 750 but they charged 950 without producingbill to the customer.

Thanks,
Sachin...
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