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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Feb 10, 2025
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So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints page 75

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I
Inuganti Dheeraj
from Gudivada, Andhra Pradesh
May 26, 2019
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10 days sla period completed but no resolution yet

I have sent you a Mobile on the 17th as per your SLA T&C which I got in mail Post purchase which mentioned SLA include all 7 days of a week the 10 day's period has been completed still you keep on saying it is still in service centre ...As per your T&C I should have received the mobile by now which is either repared or replaced of same Mobile as per you T&C but not receiving any update from you... Don't fool me by saying business days as...
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Inuganti Dheeraj
from Gudivada, Andhra Pradesh
May 26, 2019
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10 days sla period completed but no resolution

I have sent you a mobile on the 17th as per your sla t&c which i got in mail post purchase which mentioned sla include all 7 days of a week the 10 day's period has been completed still you keep on saying it is still in service centre... As per your t&c i should have received the mobile by now which is either repared or replaced of same mobile as per you t&c but not receiving any update from you... Don't fool me by saying business days as...
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Himank Varshney HMK
from Mumbai, Maharashtra
May 26, 2019
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not receiving my phone after completion of 10 business days

Address: Sambhal, Uttar Pradesh, 244410

I am Himank varshney submitted my phone on flipkart complete mobile protection plan on 9-5-2019. When a register my accidental damage screen protection complaint on jeeves they said they will repair my phone on 10 business days but till now i am unable to get my phone back. Every time i call the customers care they didnot recieve the call or busy or hold for 15-20min some time call is automatically cut. .I checked your term and conditions...
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H
hangglider
from Mumbai, Maharashtra
May 26, 2019
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asus zenfone max pro m1

The glass of the front screen of my mobile phone has one crack of about 2 cms., which developed about one week ago.

For the past few days i am unable to contact jeeves consumer services, as their phone[protected] is non-functional. Even today this phone is not functional.

My mobile protection plan of one year was upto 23 may 2019.
Today is 27 may. It is requested that jeeves may kindly consider my...
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S
supriyadeyasin
from Baharampur, West Bengal
May 23, 2019
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no picture no image & blank black screen and no flashlight

Address: Vill. Radhikanagar, P.O. Cossimbazar, Near Passport Office, P.S. Berhampore, Dist. Murshidabad., Murshidabad, West Bengal, 742102

My vu tv 80 CMS (32inch) LED TV serial no. BT717EWD00363, model no. 32D7545 is not working for 5 days. Sound is ok but display is black. I need servicing as my tv is covered with warranty period. I purchase the tv on 21/09/2017 and extended warranty is upto 20/09/2020. I attach aadhar card for my identification and warranty card for getting servicing....
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R
Robin Mariya Kunjumon
from Noida, Uttar Pradesh
May 22, 2019
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service engineer charged for new tv installation

Address: Media infotech ayyaneth building college jn anchal,kollam., Kollam, Kerala, 691306

I bought the new tcl tv from flipkart.
Service engineer come to home and fixed the tv.
Last he charged the amount of fix.500 rs

I will call him bt cannot attend the call

Rules and regulations base
It's a free installation free of cost..
I want my money back

Very bad services and responsibilities.

Enthonnu service aano entho oru mathiri munjiya erpadu....
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S
Senthil Kumar Murugesan
from Mumbai, Maharashtra
May 22, 2019
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jeeves mobile protect claimid:ad61554871362 plan id:jppoffk1168771

Address: Bangalore, Karnataka, 110078

I am writing this with utmost angst and agitation. If you look at the record and notations my device was picked up on the 18th of last month. As per your tat the device was supposed to reach me in 10 business days which comes out to the 2nd of may; however today is 15th of may and i have still not received my device yet. Initially i was promised the 2nd then 7th and then 15th of may. Now when i called up today they are saying that i will...
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S
Salluraju
from Hubli, Karnataka
May 22, 2019
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mobile service

Address: #L-169, 6th sector, 13th Cross, Next to Bhagawathi Hospital, 150ft Ring Road, HSR Layout,, 560102

Dear sir,
I give for the service my protection plan jppoffk563887 &
My claim request ad[protected]
My protection plan jppoffk563887 & my claim request ad[protected] claim at[protected] already 2 months over regarding this i called so many times but there is no genuine reply for this from customer helpline side & in mail also so take it as compalint....
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R
rohi56
from Mumbai, Maharashtra
May 22, 2019
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complete mobile protection plan

Address: A12 ganesh kunj ganesh nagar near vineyard church pune, Pune, Maharashtra, 411012

Hi team,

I have claim against my phone as it was damaged on 18th of april qnd my device was pick on 26th and delivered you on 29th according to you tat it must be delivered back to me within 10 days. I have call customer care so many time but they reply our concern person will call you back soon but no one call back and same is with the mail. I am getting same time of reply everytime.

Yesterday only i have...
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A
ankit.maxsuccess.91@gmail.com
from Mumbai, Maharashtra
May 21, 2019
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require to cancel the extended warranty - returned the product.

Address: L-169, 13th Cross. 5th Main, Sector 6, HSR Layout, Bangalore - 560 102, Bangalore, Karnataka, 560102
Website: www.jeeves.co.in

I bought tv from flipkart for which i bought extended warranty from jeeves. But somehow tv was having technical issues, so i returned my tv. So need to cancel the extended warranty also as tv been returned.
I called customer care of jeeves and they suggested me to write mail to [protected]@jeeves.co. I wrote mail on dt. 16.05.2019 regarding refund of my amount which i have paid i.e. Rs.1930. But till date i have not received any...
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V
Vishwank
from Gurgaon, Haryana
May 21, 2019
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extended warranty by jeeves provided by flipkart - phone neither repaired nor delivered back.

Address: सेक्टर 85, Faridabad, Haryana, 121002

Hi,

In Sept 2018, I bought an Iphone 8 from Flipkart and being on a safer side also went ahead with their Extended Warranty Plan which is supported by Jeeves Consumer Services.

Somehow phone faced some issues and having that warranty I felt a bit in luck, but for last 15 days I have been chasing their customer care to update me with the status of my device but there has been no response from their end, keeping...
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S
Sanjiban Dutta
from Mugma, Jharkhand
May 21, 2019
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delay/negligence of allotted services

Address: Burdwan, West Bengal

I have bought a mi led tv 4a pro from flipkart.com and it was delivered within the expected date on 17.05.2019 (Friday). The installation and demo services was allotted to jeeves consumer services pvt ltd and scheduled to be done within 19.05.2019 (Sunday). I recieved a call from jeeves asansol office on 18.05.2019 and they appointed an service person named sintu but when i called him, he told he wouldn't be able to do it on 18.05.2019. Hence...
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K
kt boys
from Delhi, Delhi
May 20, 2019
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realme 2

Address: new vijay nagar shankarpuri ghaziabad, Ghaziabad, Uttar Pradesh, 201009

Hii team jeeves
I'm submiting a complaint for claim request for my realme 2 hendest it's accident damage and i want reapair my heandset so i'm submitting a complaint for repair my heandset and complaint is registered sucessfully but and your team is already provide me my plain id and claim id and your courier partner is already pickup my heandset but the issue is a mail receive to me by realme the tol total estimation is 10868 so...
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N
Nitish Bajpayee
from Delhi, Delhi
May 19, 2019
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horrible service at jeeves consumer services

Address: Hsr layout, 560102

Had purchased 2 AC from flipkart
Installation was given to jeeves
Customer care allocated engineer sharath who misbehaved
On complaining to customer care they also misbehaved
AC installation did not happen even after a month
Bunch of gundas in Jeeves
Like to tell everyone to stop using services of this company else you will be burning your hands
They are fraud, cheater and gundas...
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R
rajeevani123
from Jabalpur, Madhya Pradesh
May 16, 2019
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warranty

Address: central pollution control board, 3rd floor, Sahkar bhawan, north t t nagar, bhopal., Bhopal, Madhya Pradesh

I am having a handsets/wu04425/mi
Hsn : 85171290 and purchased as per bill on dated[protected]. And invoice number is fabber[protected]

I have visited a service center at malviya nagar, and he has told that the handset is out of warranty due to physical damage.

I have seen but not exactly as he told.

This handset (Mi note 5) is under warranty and under one year warranty extended plan...
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V
Vijay chandar ch
from Mumbai, Maharashtra
May 8, 2019
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installation not done

Address: 901 C ,Vikas Paradise Co-op. Housing Society,, Rajmata Jijabai Marg, Sher E Punjab Colony, Andheri East, Mumbai City, Maharashtra, 400093

In flipkart

Purchased : lloyd 1.2 ton 3 star split inverter ac - white

Order id : od[protected]

Registered mobile [protected] : alternate mobile no [protected]

Product delivered on delivered on sun, may 5th '19

So far installation is not done inspite of repeated calls to call center

Want to a service engineer deputed on this for installation &...
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A
amars0161
from Agartala, Tripura
May 8, 2019
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extended warranty plan

Address: East Singhbhum, Jharkhand, 831014

My extended warranty plan number is jppoffk250891, i had submitted my device on 18th april and still i have not recieved my device yet every time i call customer care they say the item is pending for part and this has been going on since 18th april 2019 now i am saying that please send the device without repair but they are not doing so, i am really stuck and feeling like they are doing fraud.
Now i am not able to understand what to...
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A
anjanathakur
from Delhi, Delhi
May 6, 2019
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service related issue (installation of air conditioner )

Address: Mohali, Punjab

Team,
Complaint against Jeeves for not attending calls after giving appointment for installation of Split AC. at Sky net tower Zirakpur location .
Staff of Jeeves Ms. Sheetal Oberoi called up in the morning and fix up an appointment for evening for AC installation on 5.00 PM on 06th May 2019.My husband had taken a short leave to attend the installation in front of him. Till 7.00 PM No one called up and reach the destination....
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S
Shriniwas Rao
from Mumbai, Maharashtra
May 3, 2019
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jeeves complete mobile protection plan jppoffk1645538

Address: Gautam Buddh Nagar, Uttar Pradesh

My mobile was picked up for servicing on 13 april & i was told it would be returned on 27th april which i never received. Customer care is just giving false commitments for jeeves complete mobile protection plan jppoffk1645538

Since last 5 days they are asking for 72 hours to come back with the status. Customer service number is [protected].

Captain shriniwas rao
Mobile [protected]...
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S
sanket121245
from Surat, Gujarat
May 3, 2019
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not received mobile after repaired

Address: A-503 DIVYADARSHAN APTS, OPP RUSABH TOWER, NR JAIN DERASAR, ADAJAN PATIA, Surat, Gujarat, 395009

I have purchase mobile from flipkart and also taken insurance protection from jeeves consumer services (P) ltd. After 1 month there was liquid damage so there team took the mobile from my place. Now they are saying after repair the mobile has been dispath but i have still not received back. It has more then 15 days. I have mailing since 15 days but no response at all. I have call many time but there also no response. Pathetic service. Please...
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