Submit a Complaint
Claimed

Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
1
Updated: Feb 10, 2025
Complaints 1629
Resolved
191
Unresolved
1438
So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Jeeves Consumer Services

Having problems with Jeeves Consumer Services?

File a complaint and get it resolved by Jeeves Consumer Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Jeeves Consumer Services

Recently resolved complaints

View all complaints

Most useful reviews

59
tv installation and demo
14
mobile tech visit not happen twice
11
technician visit for phone replacement

Featured stories

Total Care protection plan for Thomson 43 inch TV
Rejection of service against complete laptop protection
POco C3 screen damage

Jeeves Consumer Services reviews & complaints page 77

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Drgokul Raaj
from Bengaluru, Karnataka
Feb 23, 2019
Report
Copy

doing fraud activities and cheated me and trying to loot my money

Address: Jeeves Consumer Services Pvt. Ltd. #L-169, 6th sector, 13th Cross, Next to Bhagawathi Hospital, 150ft Ring Road, HSR Layout, Bangalore - 560102, Bangalore, Karnataka, 560102

I ordered a air cooler from flipkart and there is fault with the cooler that fan sound is coming randomly. So i placed a return request. Jeeves is supposed to send a technician visit and arrange for the pickup post the packing of the product. The technician visited my house and telling me that the product is fine and he is convincing me.
After a long conversation i called to jeeves office in pondicherry and they said that they will...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Indra Gurung
from Sangli, Maharashtra
Feb 19, 2019
Report
Copy

refund not done for wall mount tv bracket double payment

Address: 411028

I had done a transaction of 1500 rupees and the Payment Id: pay_BtkfdIdIiIxiDZ. During the process due to technical issue the transaction was not completed and amount was not credited to the end customer, but my card was debited with 1500 rupees. Could you please refund me the 1500 as I have done a separate transaction to the end customer as first one was unsuccessful. Now for the product of 1500 I end up paying 3000. Wrote to [protected]@jeeves.co.in...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganesh Kumar Vajja
from Bengaluru, Karnataka
Feb 19, 2019
Report
Copy

complete mobile protection and paid the money of rs 500 and there is no response back from you

Address: Hyderabad, Andhra Pradesh

I took complete mobile protection plan for my uncles mobile through flipkart,
And the mobile was broken, i raised the complaint and you people asked me to pay 500 rupees, i paid the money you requested, no pick boy has come to pick up the mobile i tried to contact you through email, customer care number this is continuing from past 25 days to complete this process.
Claimid ad[protected]
Plan id jppoffk1033865
br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jivan Choubey
from Darbhanga, Bihar
Feb 16, 2019
Report
Copy

flipkart protect damage protection plan - claim update (claim id: ad31549355052)

Address: Jalpaiguri, West Bengal, 735211

I have purchased redmi note 5 pro mobile with complete mobile protection plan, but unfortunately on 4th feb 2019 my mobile got damaged accidentally. I am trying to reach to customer care of jeeves[protected] but there was no answer from the customer care. When i sent email for claiming my damage through complete mobile protection they called me on 5th feb and took my address for picking up damage phone for repairing assuring that within 1...
Helpful
Found this helpful?
4 Comments
Report
Copy
F
Fatima Leena
from Chennai, Tamil Nadu
Feb 12, 2019
Report
Copy

tv is not switch on just blinking

Address: 600023

Hi sir,

Yesterday evening we switch on the tv but it did not on just blinking. We tried for tool free no for the complain to log. But they told us to send mail.
Thomson smart tv, order id[protected],
Invoice no: eaaaab[protected] & we bought extra 1 year warranty also.
Kindly do the need ful as soon as possible...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
S J Mansoor Ahamed
from Coimbatore, Tamil Nadu
Feb 6, 2019
Report
Copy

mobile screen damage

Address: Coimbatore, Tamil Nadu, 641104

I have purchased redmi note 6 pro mobile on 06th jan 2019 with complete mobile protection plan, but unfortunately on 4th feb 2019 my mobile screen got damaged accidentally. I am trying to reach to customer care of jeeves[protected] from past 36 hrs, but there is no answer from the customer care. I need to claim my damage throughmobile protection...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
Skrdas
from Nellore, Andhra Pradesh
Feb 5, 2019
Report
Copy

company is leaking customer information

Address: Bangalore, Karnataka

This jeeves consumer service company is sharing customer details with fraudsters. Period.

I bought a mi tv from flipkart recently for which jeeves is supposed to do installation and demo. First of all the company's technician is making fake commitments from last two days regarding installation, just passing time so that the return period is over. Leaving this issue aside i will come to the main issue i found out.
br...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
lalit.kumar1
from Chennai, Tamil Nadu
Jan 25, 2019
Report
Copy

food/complaint against depot holder

Address: 121004

Dear sir/madam,

Our ration holder subhash, (Address: adarsh nagar, ballabgarh, faridabad, haryana). Did not distribute complete ration to us. He did fraud in ration distribution and do misbehave with my mother and every time he say's don't have ration for you. And sometime provide grain but did not distribute sugar and mustard only. I think he is doing black marketing.

Pls take appropriate action against him....
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Prafull Prabuddha Randhir
from Anand, Gujarat
Jan 18, 2019
Report
Copy

my redmi note 5 pro phone not working. there is small liquid damages

Address: Pune, Maharashtra, 411057

I purchase redmi note 5 pro with 1 year protection plan. Today mobile half liqud damages than mobile is not working please do needful. Phone has been not start not any sain display is total blank. No any sound or vibration on phone while switch on but not possibal to switch on the phone. I have no any optional please do quick repair as possibal as you do...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikha1090
from Gurgaon, Haryana
Jan 15, 2019
Report
Copy

jeeves 1 year damage protection plan sla breached. its 25 days but they haven't picked the phone.

Address: Ahmedabad, Gujarat, 11084

I had purchased mi note 5 pro from flipkart along with damage protection plan of 1 year provided by jeeves consumer services private limited on 17 aug 2018. The plan id for the same is jppoffk435745. I had raised the claim when corresponding to same on 25 dec 18 and did the required pre processing payment of 500 but since then no one from jeeves is bothered to even get the cell collected. They sent us the wrong declaration form and when i...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RahmanMiran
from Kolkata, West Bengal
Jan 7, 2019
Report
Copy

not reachable - contact centre/email

Address: Kolkata, West Bengal, 700019
Website: jeeves.co.in

I had purchased a mobile phone from flipkart in oct'18 however ever since my mobile stopped working in dec. I had paid extra to get the complete mobile protection plan which has a validity for a year since purchase.

Attaching the link for further details about my policy:-

https://www.flipkart.com/mobile-complete-protection-bbd[protected]store

https://www.flipkart.com/how-to-avail-complete-mobile-protection[protected]store...⇄br...
Helpful
Found this helpful?
2 Comments
Report
Copy
Y
Yogesh Deopura
from Bengaluru, Karnataka
Jan 3, 2019
Report
Copy

vu led tv panel replacement/refund

Address: 313002
Website: jeeves

Hi team,

I have raised a complains for my panel repairing. Now they checked panel and telling to replace. But instead of repairing they are giving refund. But i purchased tv with 21k and they refuding me 16800 also what will happend to my extended warranty amount that i paid. They are just looting the customer.
I purchased in oct2017 and my extn warranty start in oct18 so its just 2 months. I want them to replace the...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
swaraj12025
from Bengaluru, Karnataka
Dec 28, 2018
Report
Copy

not delivering my phone even after 30 days

I bought a protection plan with my phone from flipkart and it's broken. My phone was picked on 30 nov and, according to plan, i should have received my phone within 10 days but, now it's almost 30 days and whenever i am calling them every time they are saying you will get an update within 48 hours. I have also talked to their senior authorities they are also saying the same thing. Please sort out this issue as soon as possible
Registered...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
KAJAL AIND
from Burla, Odisha
Dec 25, 2018
Report
Copy

service and insurance

Address: Sambalpur, Odisha, 768001
Website: Complete mobile protection

I am suffering from realme 2 mobile liquid damage and i has insurance of that i need help from your side for repair it and the phone number shown in this website is coming not exist the number of complete mobile protection also so kindly help me. I complaint against the complete mobile protection company because i has liquid damage in my mobile and when i purchase my mobile in flipkart i purchase complete mobile protection also but i am unable...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Saroj sahukk
from Siwan, Bihar
Dec 22, 2018
Report
Copy

theft insurance case

Website: jeeves.co.in

I buy realme 2 pro from flipcart along with jeeves protection. My mobile got theft after that i call to customer care for claim they dont say anything and accept claim they only say i need a police attested copy for claim and they rejected as say this case of lost cant be accepted after that i goto the police station and tell him my mobile phone stolen why u make this attested for lost. They regret and change the attested and lodge an fir...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
Koti9688
from Madanapalle, Andhra Pradesh
Nov 25, 2018
Report
Copy

given the fake update to concern team.

Address: Chennai, Tamil Nadu, 600119
Website: Www.jeeves.co.in

I bought mobile from flipkart. I got defect mobile. Regarding this flipkart send technician visit from jeeves. Jeeves sent one person he dont have knowledge on mobiles but he came and checked the mobile with out knowing the knowledge he gave the false report to flipkart. Jeeves team said that is software issue. But samsung service center certified that is hardware issue. Because of jeeves false report i lost 9940. Please help me to resolve...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Manikumar1425
from Bengaluru, Karnataka
Nov 16, 2018
Report
Copy

fraud seller

Address: 560045

Order No : OD[protected]

Redmi Note 5 Pro (Blue, 64 GB) (4 GB RAM) purchased from Flipkart and returned the product on next day itself because camera is worst and also when downloading the images from any social media the quality of the image is blur and it's worst.
Flipkart and Seller are keep on rejecting the return with out any information or notice without visiting my door step .So I need immediate response...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jay Domadia
from Ahmedabad, Gujarat
Nov 11, 2018
Report
Copy

no call for scheduling date of service

Address: Rajkot, Gujarat, 360410

I purchased marq ac from flipkart and installation of same would be done by jeeves. After delivery of ac from flipkart they (Jeeves) scheduled date according to them they even didn't asked me. I rescheduled the date by calling them. But on that day also they didn't gave any response so again called them but they rescheduled the date of installation again without asking me. Now they are not informing me about confirm date of installation.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohan Verma1916
from Hyderabad, Telangana
Nov 10, 2018
Report
Copy

ignorance and lack of responsibility

I had a service appointment for today, from the morning i was calling to make sure someone is appointed, they told an engineer is already appointed and he will be coming by the evening. I had some works in the evening which i had to cancel since no one came till 6 pm. Again i called they were like an engineer is already on its way. So i waited and waited, and at the end, i called the number of times and they were just kept rejecting my call....
Helpful
Found this helpful?
1 Comment
Report
Copy
B
Baju Antony
from Guruvayur, Kerala
Nov 9, 2018
Report
Copy

indefinite delay in installation of marq washing machine - order id - od113627140218565000

Address: Ernakulam, Kerala, 683576
Website: Zeeves

I was a big fan of flipkart and buy most of my appliances from flipkart.
I was very much impressed in the marq products and had bought a 7.5 fully automatic washing machine and a microwave from flipkart. I had also taken addition 3 yr warranty for this product. I have also got it delivered by october 27.

The excitement was lost when an engineer came for installation after one week of repeated calls to customer service....
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Fujezone Mobiles
3
(30)
Qrioh Retail
1.5
(21)
Beetel
2
(150)