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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Feb 10, 2025
Complaints 1629
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191
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So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints page 74

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P
prince.singh.44
from Meerut, Uttar Pradesh
Jun 26, 2019
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complete mobile protection

Address: Dehradun, Uttarakhand, 248001

I was register my complain on 3 june and pay on 8 june and my device was picked up on 11 june.
I facing many problems here they are not response of my emails and calls they says our backend team will contact you within in 42 hrs day or shortly but didn't get any call from jeeves.
And they are not confirming the date of my device when its repaired or device
I request you to kindly give my device
Plan id - jppoffk1191387...
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R
Rahul1611
from Gurgaon, Haryana
Jun 26, 2019
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my phone asus zenfone max pro m1

Address: Nithari sector-31 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

People of this company are so unprofessional that they are not providing information correctly.
I registered complain on 08th june 2019,
Paid 500 on 08th june 2019
Sent mobile for repair on 11 june 2019.
Mobile not yet received till now "26 june 2019".
As per their policy they should deliver the device within 10 business days. Whenever i cal to know the update they just say "we've intimated our backend...
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P
Priyanker Rao
from Delhi, Delhi
Jun 25, 2019
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just return my phone

Address: L-169, 6th sector, 13th Cross, Next to Bhagawathi Hospital, 150ft Ring Road, HSR Layout, Bangalore - 560102, 560102

Just keep the damn money. Return my phone asap. Or else i'm suing the company. You have no idea how viral i can get this issue and the fraud you all are pulling here. And if the phone isn't returned back in the same condition as it was sent and if the same crack isn't on the phone, consider yourself in jail time.

And don't you dare reply "jeeves consumer services customer support has been notified about the posted complaint."...
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S
skismail50
from Mumbai, Maharashtra
Jun 24, 2019
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i'm not getting my mobile back even after 1 month. sent it for repair.

Address: 560102

People of this company are so unprofessional that they are not providing information correctly.
I registered complain on 15th may 2019,
Paid 500 on 18th may 2019
Sent mobile for repair on 22nd may 2019.
Mobile not yet received till now "24 june 2019". 1 month 2 days.
As per their policy they should deliver the device within 10 business days.
No portal to see update of my insurance policy. Whenever...
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M
Mayuri Deb
from Kolkata, West Bengal
Jun 24, 2019
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jeeves mobile protection issue

Address: BF-81, VIVEKANANDA SARANI, HANAPARA, KESTOPUR, KOLKATA,, North 24 Parganas,, West Bengal,, pincode: 700102, 700102

I have claim a repair of my infinix note 5 mobile and it was picked up by jeeves on 8th june 2019 against claim id ad[protected] under plan id jppoffk1351287. The customer service executive told me that i will get back the device within 10 business days but till today i didn't got it back. I called jeeves customer care so many times but they are not able to give me proper information about my mobile. The junior executive transferred the call...
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K
Kanhaiya soni
Jun 22, 2019
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frauding and making customer fool

Address: Buildings Alyssa, Begonia & Clover, Embassy Tech Village, Outer Ring Road, Devarabeesanahalli Village Bengaluru Bangalore KA 560103 IN, Bangalore, Karnataka
Website: jeeves.co.in

Note - this letter is sent to the jeeves consumer services private limited

This letter is to notify you about the worst and disgusting service that your company provide to me regarding my complain (Plan id jppoffk1623872). The problem i am having with the honor 7s that i bought from the flipkart on 22nd march 2019.

I am extremly dissatisfied with your cheap and worthless service because you are unable to give...
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S
sankalpsthakur
from Pune, Maharashtra
Jun 18, 2019
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jeeves mobile protection issues

Address: 410217

I have submitted my mobile for insurance claim purpose. Today it is 21st day. And they are not receiving the call. No update on mobile. What am i supposed to do ? My claim id: AD[protected]. This is very poor service from jeeves. This needs to be resolved asap. Or else there would be no option left for me other than taking a leagal action on flipkart and jeeves. Total fraud company....
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S
sandippatil1985@rediffmail.com
from Bengaluru, Karnataka
Jun 14, 2019
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daiwa tv not working & service not getting

Address: SHREE LAXMI VANDAN SOCIETY FLAT NO B-404, Pune, Maharashtra, 411041

I purchased Daiwa LED tv on Mar 2017 & taken extended warranty with Jeeves Consumer services.Now my Tv was not working.so called many times to customer care but there is very poor response from Jeeves team.While asking service they are telling send your gov ID card, warranty certificate.it is not fair. other wise they will not providing service.if someone don't have any mail id then they will never get service.so it is wastage of money &...
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B
Bhavana.Venkatesh
from Delhi, Delhi
Jun 14, 2019
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worst installation services

Address: 9th floor, Salarpuria sattva Magnificia, Bangalore, Karnataka, 560016

Installation for TV Unit should done before 10th June... however there is no call regarding this till now... when I called toll free number for several times... everyone promised me that it will be done by EOD... I did not receive any call or message till now.. how many times escalate.. reallyworst services... ever after several follow ups.. nobody bother to call ......
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A
Amir7
from Bengaluru, Karnataka
Jun 11, 2019
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15 days no resolution yet fed up with their customer service jeeves service is worst

I am facing difficulties while claiming my extended warranty even after providing the required documents no actions taken yet.
thier customer service is pathetic have no information at all. they hang up the call after keeping you wait.
tv series number. BT719EWD00290
I purchased led tv from flipkart and after a year flipkart suggested extended warranty from Jeeves Consumer Services Pvt. Ltd. which I bought for both...
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H
HonestRaj_Tamilan
from Chennai, Tamil Nadu
Jun 11, 2019
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product re installation

Address: 600070

I have bought a AC from Flipkart. They allocate Jeeves for installation. Initially Jeeves send me some sub-contract people, they don, t have enough experience on installation. They haven't follow instruction for installation from AC manufacturer. They haven't purge air from they product using vacuum pump. Because of that i felt cooling issue in few days. I ask Flipkart to replace the product. They take it back and replace new one behalf of...
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D
Devendra singh65
from Patna, Bihar
Jun 9, 2019
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extended warranty

I purchases 2 year extended warrant to my refrigerator but jeeves consumer service centre tool free no not entertain any extended warranty complaint ant not enrolled any complaint. I call service center toll free no., several time each and every executive pass another person and lastly he say you send email with purchase receipt extended warranty receipt and id and address proof but each and every document provided when purchased extended...
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A
arindambba
from Hyderabad, Telangana
Jun 8, 2019
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mi tv not working

Address: Miyapur, Hyderabad, Telangana, 500049

I have raised a complaint 6 days ago..Plan ID: JPPOFFK293552. But till today no one has attend for the service. Could you let me know for how many more days we need to wait for a service. It is pathetic to take this warranty from Jeeves. For a single service it is already 5-6 days has passes.
Today when I called one of your representative, he informed that today he has lots of work and so he cannot attend today for my service.
br...
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A
ashishkhemka7
from Surat, Gujarat
Jun 7, 2019
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unable to get my device back

I raised a ticket for repair of my device Realme 2 pro on 22nd May 2019 and it was picked up from my home on 22nd May 2019. They have promised me to deliver back my device after repair within 10 business days which is also stated in their policy. 4th June 2019 was the 10th business day as per them and still as on 7th June 2019 which is 12th business day as per them they have not yet started diagnosis of the problem and they are responding...
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Pankaj Gopisetty
from Hyderabad, Telangana
Jun 5, 2019
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rejection of claim

Address: Hyderabad, Andhra Pradesh, 500006

I had raised a claim for theft of my phone and I was told by the insurance company that 6500 rupees would be reimbursed into my bank account.For reimbursing the amount, they asked for an FIR copy with the signature of the sub inspector, Stamp of the police station and IMEI number of the phone, which the police is denying to give. According to the police, FIR is booked only for theft mobile phones which cost more than 50, 000 rs. Instead the...
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S
slmurali
from Bengaluru, Karnataka
Jun 5, 2019
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50" tv

Address: Jeeves consumer services, Service Road, Sector 6, HSR Layout, Bengaluru, Karnataka, 560058

I have bought noble 50" tv along with jeeves extended warranty & the tv went to comma stage a month back. After complaining to jeeves service center, the engineer came & booked for replacement parts. Now it's over a month & still the spares are yet to be received. As per sla of jeeves, any spares replacement will be within 15 days or they have to replace or refund the amount paid by calculating depreciation. I have fed up with their call...
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K
krishna chaitanya k
from Hyderabad, Telangana
Jun 1, 2019
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redmi note 7pro

Address: Guntur, Andhra Pradesh, 522410

They are not lifting the cuswtomer care number if they lifted the phone automatically phone is discunecting i am traing to coantact toady monrning form 2hours they ar noit lifting the phone they are full busy

My redmi note 7pro was screen damaged my cusumer number is
Dear krishna chaitanya,

You are requested to submit the following documents for processing the claim against claim id oc[protected]-00011588...
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S
Shilpika Mahindra
from Mumbai, Maharashtra
May 31, 2019
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jeeves complete mobile protection

My mobile is under protection for two years... There was a minor problem in the speaker and i raised a compliment my mobile was picked by company and 10days was tat time they were not able to return my mobile in time.. They gave me choice of 80%cashback. I agreed how ever they have not given me my money nor mobile. Not even responding properly over email. I want my money as soon as possible so that i can purchase a new mobile.. Such carelessness...
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S
Shaktipada Barman
from Mumbai, Maharashtra
May 29, 2019
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refund for extend warranty money

Dear, ew service provider, i am very very unhappy from your office. I am purchased a vu tv through flipkart on 2017 for rs. 34999 for 45 inch. And within warranty period of vu tv co, the tv has upgraded due to defective and i paid extra for rs. 7000 for 50 inch. Now few days ago on 12th april 2019 that tv has defected within ew period but money has not refunded till date. Many times i contacted with customer care. My registered mob no [protected]...
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V
Vishal
May 28, 2019
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mobile protection plan -

Address: house no 46, streeet no 9 sarojani park shastri nagar delhi 110031, New Delhi, Delhi, 110031

Hi I have taken a mobile protection plan from flipkart for my mobile however when I am trying to contact customer care[protected] its not connecting and every time I am waiting for about 5 mi and call gets disconnected without connecting to a customer care executive.

I tried to contact flip kart and per them you need to keep trying and there is no other way to contact the customer care.

My mobile screen...
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