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Jeeves Consumer Services Complaints & Reviews

www.jeeves.co.in
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Updated: Feb 10, 2025
Complaints 1629
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191
Unresolved
1438
So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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59
tv installation and demo
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mobile tech visit not happen twice
11
technician visit for phone replacement

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Jeeves Consumer Services reviews & complaints page 78

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M
Milan Jethwa
from Bhopal, Madhya Pradesh
Nov 7, 2018
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technician visit for phone replacement

Address: Indore, Madhya Pradesh, 452009

I have ordered a real me c1 phone from flipkart as it was delivered a defective phone there was a flickering issue in display and suddenly display gets off and when pressing after so many time we get the display on so i requested for replacement then from jeeves technician visit was arranged when technician visited he accepted that there is flickering issue later after leaving my home neither carry ing any of my phone videos of defect he...
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D
Divyang Sharma
from Noida, Uttar Pradesh
Nov 6, 2018
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regarding technician visit for phone replacement

Address: New Delhi, Delhi, 110052

I had registered a request for replacement of my mobile phone nokia 6.1 plus ticket id 8k4-27013flpkrt-7608916. When the technic monu visited, he himself said that the phone screen is showing black discolouration. Later he started lying that he cannot find any fault. The phone screen clearly showed black discolouration on the display and mr monu spent around 20 min constantly rubbing the screen at the exact point where the discolouration...
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S
suraj yeange
from Mumbai, Maharashtra
Nov 5, 2018
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delay in installation

Address: Mumbai City, Maharashtra, 400707

The washing machine i have ordered from flipkart (Marq 6.5 kg front load fully automatic) was delivered on 02/november/2018 and the flipkart has given installation rights to jeeves but still the installation is not done by jeeves. Everyday they are delaying the installation process and giving some fullish reasons. So i request you to go through this and solve this matter as possible as early....
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Arisetty Nagaraju Naidu
from Guntur, Andhra Pradesh
Oct 27, 2018
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mobile

Address: Guntur, Andhra Pradesh, 522001

I purchased real me 2 pro in flip kart.
I am facing problem with handset. Like speaker not working and lots of call droppings complained on 23th, and your technitian came to my place and he did not check with my hand set he check imei number and taken my complaints, he gone. Next within one hour my complaint was rejected, without any solution. We reopen the complaint and resources the complaint but still your persons not contacted...
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R
Rohit BAHADURE
from Erode, Tamil Nadu
Oct 26, 2018
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tv installation person name devendra

Address: Nagpur, Maharashtra

22 Oct fixed for installation from Devendra in nagpur but still today he not coming I call him continuously he not pic my phone many times his phone engaged but he not received my call I wait for him to my lo leave all work but hi not come. Not give good response I am very much irritating for your company service I lost my valuable time for your company person immediately solve my problem otherwise retun back product tnx...
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B
Brijesh.rv
from Delhi, Delhi
Oct 26, 2018
Resolved
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fake update provide customer to flipkart

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: jeeves.co.in

Last two times technician visit done and i have clearly mentioned handset create lots of problems like screen and speakers related issue so i have replacement required for the some product. But technical executive not provide honest review from customer to flipkart. And flipkart cancel my replacement request every time.
Order no. Od[protected]...
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C
Chad Martin
from Noida, Uttar Pradesh
Oct 23, 2018
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wall mount install for mi tv and faulty tv amount refunded

Address: 560102
Website: jeeves.co.in

I need a call from the senior to resolve my complaint along with the reply on my 2 emails sent in last 2 days. I need a refund of the wall mount for MI TV which was faulty and refunded by FLIPKART already and after talked with the manager operations I sent email with REFUND Email attached to [protected]@jeeves.co.in. He assured me the same that we will refund in next 3 business days but no action taken. A copy of this email is attached to the...
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V
vedikavenu
from Mumbai, Maharashtra
Oct 10, 2018
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extra money taken for installation of tv by jeeves person

Address: Thane, Maharashtra, 421501

I purchased mi 43 " tv from flip kart. The installation of the tv was scheduled fro 6th oct 2018 and to be done by jeeves (Subcontractor to flip kart).
One mr yogesh (Mob no [protected]) from jeeves came and installed the tv. As per the understanding with flipkart, i was supposed to pay rs 500/- for installation, however, by telling false stories he took, rs. 650/- from me. Later i told this to jeeves person who contacted me to take...
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S
Sunpreet Singh03
from Delhi, Delhi
Oct 10, 2018
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worst experience fraud company

Address: New Delhi, Delhi, 110018

I bought lg tv with jeeves extended warranty of 2 years. On friday i. E 05th october 2018, i had called to jeeves for some issues in my tv he told me that their representative will call you within 24 to 48 hours but today is 10.10.2018 after 5 days no one has called me and when i called into their customer number today they told me that first you have to send me a mail. So, guys please don't buy jeeves extended warranty i had done a mistake...
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G
GaganRawat810
from Fazilka, Punjab
Sep 27, 2018
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i m complaining about nokia 6.1 plus (white

Address: Bangalore, Karnataka, 560102
Website: Jeeves.co.in

I bought nokia 6.1 plus from flipkart but i faced many problem such as flashlight and camera overheating and phone hanging problem also audio is not working while playing video but jeeves tech visit is fake very very bad and technician not completed conversation and go out of the house to unannounced visits and not resolve problem and further giving wrong report so my return request rejected by flipkart so i complain to higher authority of...
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P
Prasad1424
from Kakinada, Andhra Pradesh
Aug 25, 2018
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samsung on8 received dead

Address: Mumbai City, Maharashtra, 400058
Website: Jeeves

After request for replacement flipkart arranged jeeves technician visit to verify, so the technician named mohammed shahid without visiting and checking mobile updates that issue is solved by troubleshooting, i am shocked by professionalism of that guy, worst service won't buy anything from flipkart because jeeves is owned by them only, so guys hereafter buy from amazon for hassle free experience in case of such problems, and i am gonna share...
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Y
Yashvant srivastav
from New Delhi, Delhi
Aug 24, 2018
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asus zenfone max pro m1 technician feedback by salil kumar

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Mr salil kumar (Technician) have been assigned to visit my asus gen phone max pro m1. I show him my problem on my phone they only do hard boot of my phone and said to me wait for 24 hour your problem will be resolve. Before resolving my problem they have given feedback to flipkart that issue have been resolved. Which is wrong feedback. And my return replacement cancelled based on mr salil kumar feedback from flipkart team. I am facing problem...
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R
rajen_bhel
from Delhi, Delhi
Aug 18, 2018
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wrong feedback given to flipkart

I had purchased a mobile (Mi note 5 pro) from flipkart on 12.08.2018. Everything is ok except its brightness. Its ok inside the home, but the display is not visible under the sky day light because of its low brightness.
The issue was conveyed to flipkart to replace my mobile on 14.08.2018. They diverted the issue to jeeves for technical visit.
On two successive visit, the technician gave wrong feedback to flipkart without doing...
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A
Ankur_77
from Mumbai, Maharashtra
Aug 9, 2018
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service from jeeves

Address: Ghaziabad, Uttar Pradesh, 201010

Hi,

My plan id is jppof14904. I had taken the extended warranty with you guys which i have realised now was a mistake. First of all your policy to rectify the issue in 15 to 20 days is simply appalling. Secondly i have called your customer service 15 times and everytime they respond that they can't hear me. Finally somebody made a mistake of answering my call when i was raise a complaint.

Than comes your technician...
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R
rajiv345
from Delhi, Delhi
Aug 8, 2018
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fraud company

Address: New Delhi, Delhi, 110019
Website: www.jeeves.co.in

I am arvind sharma. My (Claim id: ew[protected]) i have raised a complaint on 22nd june 2018. For repairing my bpl tv. Purchased from flipkart. I have sent mail to extended warranty team many times. And called to customer care 20-25 times. For my complaint. They sent service engineer 3 times. Who are not able to diagnose the real problem they came and detect new problem every time. Its been more than 2 months. They are neither refunding or...
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S
shatrughan0903
from New Delhi, Delhi
Jul 29, 2018
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technician visit for mobile phone

Address: New Delhi, Delhi

Dear team,

I had purchased a mobile via flip-kart but found some issues in mobile phone.

You technician comes and just do the factory reset and told me your mobile is working fine.

But later on i faced same issue.

Then i had raised a complaint again but yet no technician visit done.

Waiting for last many days for visit.

Shatrughan
[protected]br...
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A
Aakash5403
from Aurangabad, Maharashtra
Jul 29, 2018
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tv service installation not providing:

Address: Pune, Maharashtra, 410507
Website: Jeevas

Hello team, i got my led mi 32"on 25th and today was last date for installation which is 29th july 2018. Now service engineer refused to give service today and said today is sunday we have holiday. This kind of service never acceptable to any customer. Kindly provide us proper on time service.
We have so many options for purchasing product but why we purchased online to get on time service. Now this reason are happening.
br...
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V
Vivek Asthana
from Dehra Dun, Uttarakhand
Jul 11, 2018
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jeeves technician cheated with me

Address: 282002
Website: jeeves.co.in

Your engineer Vishal Saxena from Agra cheated with me. His contact no. is [protected]. Flipkart cheated with me. Engineer Vishal Saxena clearly understood the issue of my faulty handset ASUS Zenfone Max Pro M1 64 GB during the last technical visit on 2 july 2018. He said there is the issue in fingerprint sensor and it is not resolved. He said that he is not satisfied with the device and he mentioned in his job form that Issue is not resolved....
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M
Marvel entertainments
from Ernakulam, Kerala
Jul 2, 2018
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mitv installation

Address: Thrissur, Kerala, 680555

I bought the mitv in the previous sale and was supppsed to get it installed today but a message came saying that i had rescheduled the installation but i never did and they asked me to miss call a number if it wasnt me i did... But so far ive got no confirmation or any kinda response from them its world cup season and i really wanna see my matches😡😡...
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A
Akshay Kanhere
from Bengaluru, Karnataka
Jun 30, 2018
Resolved
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poor/no service and response from jeeves for my dead vu tv

Website: jeeves.co.in

It has been 19 days now (Today is 30th june), since i had registered a complaint /service request for my vu tv that is not turning on [case id: 8f12ewjcsth-5815848]. Around 18 days back 1 service engineer from jeeves came, checked the tv, took pictures of product serial and shared it with someone saying 'it is being forwarded to company to get spare part/motherboard, they will come and replace the part within 3 working days'.

I...
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