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Jeeves Consumer Services Complaints & Reviews

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Updated: Feb 10, 2025
Complaints 1629
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So far, so good. Jeeves Consumer Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Jeeves Consumer Services will keep up the work and continue to help more customers with their concerns even better 🤝
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Jeeves Consumer Services reviews & complaints page 76

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M
mk_mayank
from Noida, Uttar Pradesh
May 1, 2019
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delay in service of refrigerator

Address: Gautam Buddh Nagar, Uttar Pradesh, 21306

I was facing issue with my refrigerator which is under extended warranty with Jeeves. I registered complaint with Jeeves customer care on 29th April. Its been two days no engineer visited till now. I also followed up with the assigned engineer couple of times, today EOD i.e. 5/1/19, he says " I don't repair refrigerators, next day i will ask my manager to re-assign the request ". For past 3 days i have been following up with them and its...
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M
Manuraj Raghuwanshi
from Bengaluru, Karnataka
Apr 29, 2019
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theft claim not processed.

Address: Pune, Maharashtra, 411027

Have raised a claim for theft on plan id jppoffk1337329 on 15th april 2019. Have submitted documents over [protected]@protect.co.in and mobile. [protected]@bajajallianz.co.in with invoice, cancelled cheque, id proof, fir under section 154.

The claim is rejected. The customer care number people keeps call on hold and do not transfer to supervisors.

Have been told to wait 2 days, 3 days, it has been 14 days till now.
br...
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S
Selva Kumar P
from Chennai, Tamil Nadu
Apr 28, 2019
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very worst customer response mr. jaya prakash phone no :- 8667355081

Address: 15/2 , Sre sakthi bajaj , Erode main road , opp.bsnl office ,, 638052
Website: Please give correct responce to customers

I'll order poco f1 mobile in flipkart.. I'll face the issue in simple card slot.. Flipkart will arrange tech visit thru jeeves consumer service mr. Jaya prakash yesterday i'll to more then 6 times sill now no response from jaya prakash.. Very very worst technician i'll saw it & mr. Jaya prakash without any information he will give a appointment to at[protected].. Please arrange me another technician.....
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R
Rahul2040
Apr 25, 2019
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mobile insurance policy

Address: 144/533, 3rd Floor, 22nd Main, 150 Feet Ring Road, HSR Layout, 1st Sector, Bengaluru, Karnataka 560102, 560100

I had bought a mobile phone on 9th of february 2019 (Asus zenfone max m2) from flipkart along with that i also bought mobile complete care protection i. E sort of mobile insurance from "jeeves consumer services". On 15th of april i had faced some issues in my mobile phone so i claim my insurance for the service of my mobile against policy id: jppoffk1459634 on 18th of april 2019. Company registered my complaint and told me that mobile issue...
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S
sacc2019
from Chandigarh, Chandigarh
Apr 20, 2019
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after accepting and receiving my handset for repair, denying the service on the basis of false baseless allegations

Address: Jeeves Consumer Services Pvt. Ltd, #L-169, 6th sector, 13th Cross, Next to Bhagawathi Hospital, 150ft Ring Road, HSR Layout, Bangalore, Karnataka, 560102

I had purchased an asus brand mobile handset with the following details: asus zenfone max pro m1 (Black, 64 gb) 1. [imei/serial no: [protected], [protected] i bought an 'accidental damage protection plans' from 'jeeves' as well along with the purchase of mobile handset which would be valid after the expiry of brand warranty and is meant to be valid for a period of one year. I had an accident in which my mobile screen was damaged....
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B
Baishali 123
from Gurgaon, Haryana
Apr 2, 2019
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dining table installation ordered from flipkart

Address: Nurui Para, Near bullet club, 731101

This is a horrible experience i am having from jeeves. They were suppose to install my dining table on 31st march and now it’s 2nd april, teacnician did come, upon calling he said he will come tomorrow. I called again, a child picked up the call and gave me a different number i called that different number and no one responded. I am seriously done with jeeves services. I had to call flipkart for this. I want my table installation done today....
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A
arunkoulec18
from Mumbai, Maharashtra
Apr 1, 2019
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didn't receive my phone back even after 2 months

Address: 411029

My policy number is JPPOFFK658390, i had given the phone to repair on 12th Feb 2018 and have not recieved it back yet. It has been more than 2 months now and I am not getting an update from them. Their customer care is worst and wont even reply to the calls. I fear that they have lost my mobile. I have called them around 50 times now and mailed them multiple times too but they don't respond to anything, they just put the phone on hold and...
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T
tankakshar
from Songadh, Gujarat
Mar 30, 2019
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mitashi ac not working

Address: B14, tribhuvan park society near gnfc township, zadeshwar bypass Road, Bharuch, Gujarat, 392011

Purchased mitashi ac @ jan 18 but only after one year on 30th march 2019 i started it, its not working anymore.
After one hours of operation it's not chilling anymore
Compressor also running but no cooling in room.
Also in turbo mode nothing is happening.
Mitashi ac are not so good.

I have mentioned my address so required resolution as soon as possible in to this matter.
Kindly do needful....
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N
Naveen kumar H R
from Nellore, Andhra Pradesh
Mar 27, 2019
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rude behaviour of your team member

I have purchased asus zen m1 mobile through flipkart. Mobile phone is over heating. I have raised return request regarding this. Technical person visited and checked but he is very rude and not solved my problem he just went away his number jeeves engineer naveed rahaman, [protected]. He gave a fake report as mobile is ok.
I an requesting to the head of this company to tell him to ask apology to me. Otherwise i ll raise a case against...
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V
Virat Chinna
Mar 27, 2019
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not delivered my phone

MY NAME IS MURALA NAGESWARARAO MY DEVICE Broken with display damaged am claimed on 30 january my phone picked up on 9th February MY plan ID is JPPOFFK285356 but my phone not delivered yet it's nearly 2months please tack action regrading this and please arrange refund amount on my phone if I call to customer care center they won't responding please take 1st prearity...
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K
kaurs1990
from Delhi, Delhi
Mar 27, 2019
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claim id: ad51552822995

Dear sir/madam,

Please refer trailing mail below and attached mail.
My handset was to be picked up by bluedart courier awb - [protected] on 20.03.2019 but they cancelled pickup stating “address out of service area”.
The undersigned had called your customer care[protected] on 20th, 21st, 26th mar'19 various times and you had confirmed that alternate pickup has been initiated from your end and the handset...
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R
Rajkumar khothapalli
Mar 26, 2019
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delivery fraud by jeeves consumer services

I have claimed my flipkart complete mobile protection with the plan id-jppoffk1345346 for the display damage issue of asus zenfone max pro m1 on 5-feb-2019 the pick has done by ecom after that delivery was done on 17-feb-2019. But i received a non working lava phone and ghadi detergent soap for issue i have contacted both ecom and jeeves on the same day it's been over month your customer service is not responding i may have need to proceed...
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D
Divakarr
from Chennai, Tamil Nadu
Mar 26, 2019
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tv under extended warranty - issue not cleared

Address: Mudichur, South Lakshmi Nagar 2nd Street, 600048

We bought a tv with extended warranty with jeeves, the warranty is till 2020, now i am having issue with the jeeves as they have not replaced or solved the issue with the tv for more than a week, when we contacted the toll free we are not getting proper answer and as confirmed by there technician replacement for tv display is not yet done.
Totally worst service to customer as the customer care is non responsive for our issues and...
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N
N S Rajawat
from Ahmedabad, Gujarat
Mar 20, 2019
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jeeves fake engineer

Address: Rajkot, Gujarat, 360050

Hello sir... I have buy redmi note 7 pro from flipkart and after 1 day i find screen and heating issue... So i have place return request on flipkart...in my request i have clearly mention about my both issue screen and damage... Your uneducated employees comes and without properly checking my mobile he told me that every thing is all right he take only two min to decide... That every thing is perfect... I have told him that please check screen...
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V
Virat Chinna
Mar 20, 2019
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no response about my phone

Address: Karimnagar, Andhra Pradesh

My name is murali nageswararao my phone broken with screen damage am raise a complete on 30 january my claim id is jppoffk285356 my mobile picked up on 9 february even 1 month my product is not delivered to me if i call so many times to customer care service there is no response please take necessary action i want cash back on my phone thank you......
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M
Mhmdanish
Mar 14, 2019
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pending installation of tv

Address: Palakkad, Kerala, 678555

I ordered mi 4a pro 32 inch led tv on 8th march on flipkart and i received it on 12th march and installation was scheduled on same day and i got message from jeeves consumer service that a engineer named shajeeb will come. When i called that person he told me that i will not come we sent another technician, after that i received another message from jeeves with another engineer name called hanifa i called him for 2 days after that he said...
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P
priyanka awasthi
from Idukki, Kerala
Mar 14, 2019
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bosch refrigerator: 25days over issue not resolved

Address: Lucknow, Uttar Pradesh, 209801

I applied for extended warranty of bosch refrigerator bought from flipkart and this company was a seller.
15 feb logged the complaint
23rd feb service person came and said the parts are damaged and we will ask company to send it
15days over i called again on 10th march and they said 15days more.. Is it a joke or what! I will log a case against this company if issue not fixed...
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T
Thalapanuru
from Bhimavaram, Andhra Pradesh
Mar 13, 2019
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pending of tv installation

Address: 2nd floor, New constructed building, Near DCCB BANK, Sainagar colony, R.C.Puran, East Godavari, Andhra Pradesh, 502032

Dear team,
I purchased vu 40 inch fhd tv on flipkart order id-od[protected]. I received tv on 10th of this month, installation date given on 11 march. One message came from jeeves team, in that message g nagaraj service engineer, he come and doing installation. When called him he told me that the my delivery address is not under my area, another person coming from zaheerabad. Up to now i didn't get any call or message from...
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A
ankit dodia
Mar 6, 2019
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theft claim

Address: RM 3,Shree navdurga welfare society,Janupada, Thakur village, Kandivali East Mumbai, 400101

I bought realme 2 pro from flipkart along with jeeves protection. My mobile got theft after that i call to customer care for claim and submitted fir copy which got rejected as in fir copy subject line was'nt mentioned theft but necessary incident details was mentioned, this was rejected without any backend validation with concern police station and no intimation was provided above 5 to 6 days regards to same i wish to easclate or go legal...
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N
Nagbhushan singh
from Thrissur, Kerala
Feb 28, 2019
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theft mobile

Address: New horizon college of engineering, 560103

My mobile was theft from my pocket on 21st feb. While i was traveling from krishnarajapuram to marathalli on 21st feb. Morning by b. Mt. T. C bus near to marathalli new horizon college of engineering and that time i check my pocket but someone theft my phone from my pocket and there was too much rush inside the bus at morning and i tell some people but i can't get someone theft my phone and escape from the bus...
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