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Jet Airways Complaints & Reviews

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Updated: Dec 27, 2023
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4
Tracking not updated for more than 12 days
3
wallet missing at jet airways flight no 9W0529K While travelling from muscat to Thiruvananthapuram on 10-7-2015
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Cyber crime-posting inappropriate pictures of me in instagram

Jet Airways reviews & complaints page 120

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A
amritesh2912
from Mumbai, Maharashtra
Apr 4, 2013
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regarding my inconvenience

Address: Gujarat

I,Amritesh Ranjan booked the flight ticket of jet airways on 28th dec 2012 for the journey date of 31.03.2013 with the same PNR-i.e. KRYQBT
from Ranchi to Delhi and then onward Delhi to Vadodara with PNR -KRYQBT and flights were scheduled to depart from ranchi to delhi
(Flight no. 9W615) & delhi to vadodara(Flight no.-9W2064) at 12.10 Hrs and 18.15 Hrs. respectively. I was repeatedly getting messages of change of schedule...
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D
DollyVyas
from Pune, Maharashtra
Mar 28, 2013
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Flight booking cancelled at last time and deducted cancellation charge also

Address: Pune, Maharashtra

I booked a return ticket of jetairways pune to indore flight online therough jet airways' official website(i.e. www.jetairways.com) on 13the march 2013 and my journey date was 23rd march 2013.

On 23rd march 2013 when I went to airport at thee time of flight , I got to know about cancellation of my confirmed ticket.
They Sent a mail to my given mail id of cancellation just one day back at around 9:30 PM, otheer thean...
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P
Prince jain
from Gurgaon, Haryana
Mar 6, 2013
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Worst Experience With Jet Airways

Address: Jaipur, Rajasthan

Hi All,
Greetings.
I am not frequent flyer but I travel regular basis and almost travel all Indian flight and jet airways was my first choice to travel but now I have to rethink my decision.
Today (i.e. 6th march 2012) I had travel from jaipur to banglore via jetkonnect, I am sorry to say I had worse experience.
In Jaipur, The ground staff was unprofessional, very rude, uncooperative and impolite and biased...
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P
pallavi.mehta9
from Bengaluru, Karnataka
Mar 6, 2013
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Refund pending for more than 2 months

Address: Uttar Pradesh

I had made a booking via Goibibo for a Jet airways flight from Lucknow to Indore (PNR: EIMEXB). This flight was cancelled due to fog and I wanted to claim a refund. When I emailed Goibibo in Dec 2012 last week, I was informed that Jet airways will take 15 days to process my refund and then Goibibo will credit it back into my account. I was not been given any confirmation for my refund amount also, where as before cancelling the ticket when...
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R
royce80
Feb 27, 2013
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Refund Mistake

I booked my ticket online with jet airways 05/02/2013 using my credit card.My ticket was booked for Kuwait-Bangkok-Mumbai-Mangalore-Kuwait.The journey was on 12/4/2013-27/4/2013. For some personal reason I had to cancel my trip which I did on the 20/02/2013 using the manage my booking option.I soon got an email that my refund will be done on my credit card and it will take couple of days.On the 23/02/2013,I checked my bank statement and...
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Leena Menon
Feb 23, 2013
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Ticket Charges

Dear Sir/Madam

I had made a booking online through the Jet Airways website on March 21st 2012 at 10:19:33hrs for four tickets from Toronto to Mumbai on July 27th 2012 and then onward from Mumbai to Bangalore on 5th Aug 2012 and then return from Bangalore to Toronto via Delhi on 18th Aug 2012 for which I was charged CAD $ 7,943.80 on my American Express credit card with the booking ref OODGCU

E Ticket Number:...
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Dipti Swastika
from Indore, Madhya Pradesh
Feb 19, 2013
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No Support in Cancellation of Ticket

Address: Madhya Pradesh

I had a Ticket of 18th Feb 2013 by Flight S23583 with PNR CXKGHWbut due to some reschedule in my plans i have cancelled it and to book another ticket for 19th Feb 2013 i went on the Site of make my trip. Around 4:30 t i have to book for 19th Feb 2013 and by some confusion it got booked fro 18th Feb 2013 for flight S23583 with PNR HCYZBV departing from Mumbai at 6:40 PM. then immediately i called Make my trip for cancel the ticket that told...
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S
schhabr
from Bengaluru, Karnataka
Feb 19, 2013
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Cancelled Ticket amount not refunded

Address: Bangalore, Karnataka

Hi,

This complaint is regards to refund of my money which is not yet provided by JetAirways airlines, after speaking to JetAirways Helpdesk team they have insured that they will be returning within 10 days.But till now i didn't get my money back.

I booked JetAirways Airlines ticket for 6th january 2013 from Chandigarh to Bangalore Via Delhi which got cancelled due to bad weather. Then jet airways provided...
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P
pallavi.mehta9
from Bengaluru, Karnataka
Feb 2, 2013
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Flight cancellation refund pending for more than a month

Address: Uttar Pradesh

HI,

I would like a prompt refund of my booking made via Goibibo for a Jet airways flight. This flight was cancelled due to fog and now I have been told by Goibibo that Jet airways will take more than 60 days to process my refund. Whereas when I called them in late December 2012, I was told that it will be processed within a week. I have dropped several mails to JetAirways and GoIBIBO Customer Care but there has not been any...
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K
Kishore K Kashliwal
from Dhanbad, Jharkhand
Jan 31, 2013
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pilferage from checked in baggage

Address: Mumbai City, Maharashtra

Dear Sir,
My mother and I travelled from Mumbai to Guwahati in Jet Airways Flight 9W-619 on 30 Jan 2013. My PNR was KFMELB. An amount of Rs. 12000/- in cash as well as 4 bangles (imitation jewellery) were stolen from my suitcase having luggage tag No. 0589 9W152692 .

I noticed the pilferage only after reaching home. Though now I may not have any claim against the airline but I would like them to check out from their...
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S
skbansal
from Gurgaon, Haryana
Jan 16, 2013
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Broken/ Badly damaged lock of my Suitcase

Address: South West Delhi, Delhi

Sir,
On 13.01.2013, I travelled from Delhi to Bhopal by Jet Airways Flight 9W 2652 (seat No.10F). After reaching Bhopal , I found that that the lock of my Suitcase is totally damaged/broken. When I brought this to the notice of the Jet Airways staff, he simply said "sorry" . But this has resulted in a loss of about Rs. 500/- to me.Now, I request you to kindly instruct the staff to handle the luggage of the passengers...
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M
meenatpillai
from Thiruvananthapuram, Kerala
Jan 3, 2013
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Non refund of ticket money after flight is cancelled by airline

This is with regard to the booking made my me on Jet Konnect Flight No. 9W2651 on 24 December 2012 from Bhopal to Delhi. PNR No : GNMMWS in the name of Tara Hari. The flight was cancelled by the airline. However Make My Trip through which this booking was made seem to be running on defunct computers and they repeatedly told me over phone that the flight took off and therefore I cannot be refunded. Now there has been a part refund but I was...
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K
kalpana desai
from Mumbai, Maharashtra
Jan 1, 2013
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Horrible FOOD and Non Recline seat

Address: Maharashtra

I did travel by Jet Airways from Mumbai to Dhaka on 26th December 2012 by 9W 276 my seat no. was 14D and returned on 30th December 2012 by 9W275 my seat no.was 12 A , But the meal was served while coming back was so horrible, I am sure no human could digest the quality of food severved. The seat was not reclining and had back ache seating three hours straight!!!Crew service was not as per expectation....

Again I am flying to...
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N
Neha Yadav
from Gurgaon, Haryana
Dec 29, 2012
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Rude Behaviour

Address: Lucknow, Uttar Pradesh

Dear Mr. Singla,
Greetings!!
I would like to state that and I am sure you will resolve this issue of mine. i am frequent traveller and used Jet airways for the second Time. I live in Dubai, I used Jet International Flight once for going to Dubai and this time New Delhi to Lucknow, I reported late at the airport 25 minutes because of various reasons which i told them, i was all alone and in a bad state of mind, i explained...
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Rajoshi71
from Mumbai, Maharashtra
Dec 19, 2012
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Discriminatory practices

Can someone explain to me what is the difference in all these different classes of economy class tickets? I booked my ticket on makemytrip, and the ticket gives no indication of the class. It was apparently a V class ticket. I had (due to my former Citibank Jet Credit Card) an upgrade voucher that I tried to use on my trip from Kochi to Mumbai but as told that since I had booked on a V-class economy, I was not eligible for the upgrade. How...
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K
ketayun
from Mumbai, Maharashtra
Dec 15, 2012
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non receipt of online ticket

Address: Mumbai City, Maharashtra

sir, on 12th dec 2012 at around 19.15 pm i have booked an online domestic ticket for 13th Dec 2012 flight from mumbai to nagpur for 11.15 am by Jet Airways for one Dr Bhaskar Ramrao Kate. My credit card account got debited for Rs 4591. but thereafter I got the message on my computer screen that there is an error in ticketing by the jetairways.I did not get any PNR or any ticket information.The airline helpline keeps me on hold for 30 minutes...
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G
gany55
Dec 11, 2012
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Playing Games

This Airline is cheating with foreigners for rerouting purpose making so much money,for example, on their booked ticket via London with Air Canada than you are gone,though one change is free is like a joke,if you take their online flight via BRU than you had it, they charge you which you cant believe or if your agent has tried putting some confirmation on your file they all calculate money for insertion of the confirmation and charge so much...
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SujitPaul
from Bengaluru, Karnataka
Dec 8, 2012
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Suspect fraud

Rchd Mum Dom 35 mn prior due to inordinate delAy in baggage arrival at intnl...3 am flight 9w2143 -web check in card says 25 mn prior gates close -was declined a boarding - pushed to buy tickets from a specific vendor outside the airport... Spent mother 9000 bucks to buy a ticket and wasted my the airport....also the behviour of staff was very rude......
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SujitPaul
from Bengaluru, Karnataka
Dec 8, 2012
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Fraud

Flight number 9W 2143 ....departure 3 am from Mumbai. I reached at 220 am at domestic airport from international airport due to airport delays and was web checked in. To submit the baggage I cut through the queue and made to counter at 225 am and that's acknowledged on my ticket by the lady officer. She emphatically declined me boarding stating boarding gates closed 40 minutes prior. The web check in print out however states boarding...
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M
mandhana.neeraj
from Mumbai, Maharashtra
Dec 7, 2012
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Non-payment of dues

Address: Mumbai City, Maharashtra

I flew on Jet Airways flight 9W 2054 on September 20, 2012 from Jaipur to Mumbai. I had 1 checked-in bag of 20 Kg, which they have misplaced.

Been chasing with them since September 20th & they refuse to pay me the money. They make one excuse or the other.

Forget paying money, they did not even bother to say sorry even once - or show any concern for me.

This despite me flying with them every...
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