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Karbonn Mobiles Complaints & Reviews

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1.3
Updated: Jan 17, 2024
Complaints 1470
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379
Unresolved
1091
So far, so good. Karbonn Mobiles is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Karbonn Mobiles will keep up the work and continue to help more customers with their concerns even better 🤝
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A
Ajay Kumar Navait
from Noida, Uttar Pradesh
Jul 12, 2013
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replacement

Address: Jhansi, Uttar Pradesh

sir,



This is inform you that I have pursed the karbanmoble A25 on date 27.06.2013



from Jhansi at M/s Gyan Electronics sadar bazar jhansi [protected]



after next day I have seen that it has thuch problem thaen go M/s Gyan Electronics they said that it will be not replace or not sale return go to services center M/s Gyan Electronics anable to resolve...
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H
Harshit gujpta
from Gurgaon, Haryana
Jul 11, 2013
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Bad working of phone

Address: Palwal, Haryana

I have purchased a phone on 31 may 2013 since then nit is not working properly. I gave it to the Palwal service centre on 11 june 2013 but till now i am not receiving back my phone. When I asked them about my phone they told me that it takes 10-15 days. I request you to take action on this complaint.

LOOKING FOR A QUICK RESPONSE

Thank's And Regard's
ANKIT GUPTA...
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S
sssaaa1
from Satara, Maharashtra
Jul 11, 2013
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delay in service

Dear Sir,



I had given my Carbon A21 mobile for the issue of hang on logo to the Akurdi Pune service centre.
They told me that my mobile was sending to company for the softwere issue but till today I was not received my handset .

So please do needful.
It is creating bad service impact on your customer image & I will never suggest to purchase carbon mobile to any person.br...
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K
kapoor69
from Patiala, Punjab
Jul 9, 2013
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now phone is dead

Address: Patiala, Punjab

I purchase karbonn A15 3/12/12 khushi communication patiala after 3month problem in handset,hanged, late dialing, battery problem,I take it service centre [ singla communication patiala ] what after service the problems grow up in handset after three or four time service it is dead.
I write to company but not response from company after one month....
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M
mohit011
from Mumbai, Maharashtra
Jul 9, 2013
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Android phone not working properly

Address: Banda, Uttar Pradesh

I was buying Karbonn A15 on 17.03.13 from get connected mobile shop, shri ram tower, lucknow and within a week it became hanging, its software doing problem. I submit it to service center Babua mobile service center on dated 07.05.13 after 1 month it gets back to me from service center on 05.06.13 but on same day its not working satisfactory. so i submit it again to service center on 05.06.13 and after 1 month on 07.07.13 it comes to me...
+1 photos
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R
rajput.anuj20
from Bengaluru, Karnataka
Jul 8, 2013
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Phone with service center from past 5 months

Address: Bangalore, Karnataka

I purchased A9+ mobile in december 2012. The phone stopped starting from Jan end 2013. I gave it to the authorized service center on 2nd feb. Still i call the service center they reply that the they have to change the motherboard and its being delivered from New Delhi. Every time they tell you will get it in a week.
It has been really long 5 months.

Date of purchase :[protected]
IMEI No :- [protected]br...
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M
manoj90
from Delhi, Delhi
Jul 8, 2013
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phone not received

Address: Mumbai City, Maharashtra

Hi I am manoj vaishy ,living in mumbai I bought Karbonn smart phone a111 on feb 2013 but I found defect .Then I went to KARBOUN Service Center but they also did not salved my problem although they had taken one month time to update the software and mother bord but still I have not received my phone as I was not satisfied with them further I called Karbonn Customer Care but still did not got any solution from there side and hot line number....
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K
kedar.l
from Delhi, Delhi
Jul 5, 2013
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Worst Service Centre Support

Address: Pune, Maharashtra

I had given Karbonn A15 handset for repairs to Pune Service Centre on 22nd May 2013. It is under warranty period and warranty expires on 19th Feb 2014.

Pune serivce centre have dispatched it to Noida, Delhi service centre without informing me with their own. After next two days of the day on which thier reply ought to have been received I called them and they argued that they had called me on the same day on which they ought...
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K
Kumar Gaurav Rastogi
from Mumbai, Maharashtra
Jul 4, 2013
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Service denial complaint against Azad Telecom, Begusarai & Karbonn Mobiles

Address: Begusarai, Bihar

Dear Sir,

This is with respect to filing a complaint against an authorized service center for Karbonn Mobiles- "Azad Telecom" located at Begusarai, Bihar which has refused to take the Karbonn Tab ST9 Marvel for service. They say that they do not take these tablets for servicing. The concerned person's name is Md Irshaad (Mob. no: [protected]).

The serial number of the tab is ST[protected] and was...
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R
rajesh nahar
from Jaipur, Rajasthan
Jul 3, 2013
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new phone not working properly

Address: Jaipur, Rajasthan

sir i had purchased a karbonn A21 mobile on 18 feb 2013.initially it had problem of touch and problem of handset hangup.i had sent it twice to main service centre delhi (total of 35 days)and twice to local service centre jaipur.still it has problem handset hangup. 2nd complaint no is KJASPRJ112513K2826. I am rajesh nahar mo [protected] [protected]@gmail.com...
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N
Navdeep Ashri
from Gurgaon, Haryana
Jul 1, 2013
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Mental harassment

Address: South Delhi, Delhi

Please look at attachment contains receiving of my handset at Karbonn service center on 10th June 2013 for repairing. And as per company mail they receive the handset on 20th June 2013. Now its 21th day of my mobile submitted and still they are just ignoring and said wait for some time. Neither any of the company contact no. works nor they give any satisfactory reply. So now I wana to file a case against Karbonn Company. As per Mr. Atul Gupta...
+6 photos
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N
navymeajit
Jun 22, 2013
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not work properly

Address: Visakhapatnam, Andhra Pradesh
Website: www.korbanmob.com

I porches a korban smart tab in Oct 2012 but the tab not work properly so I give it in korban service centre for check. They return me my tab after 20 day .after some day again tab not working .then again I give it in service centre on 11 march .already 3month completed bt they are not returning my tab . When ever I m asking about tab they say that your tab is in company after some day.
Please do some thing...
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R
Ravinder Singh Dhull
from Nawanshahr, Punjab
Jun 21, 2013
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Product Complaint/ Titanium S5/ 911309351008373/Urgent-time bound

Address: Panchkula, Haryana

Dear Team,

This is in reference to the abovementioned mobile phone which was brought by me vide invoice dated 20.05.2013 for total amount of Rs. 11,499.00.

The phone was having heating problem right from beginning and was also hanging at regular intervals. However, I thought of giving the phone a chance.

On 04.06.2013 during lunch hours I connected the phone for charging and thereafter put the...
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O
Omkar Divekar
from Pune, Maharashtra
Jun 21, 2013
Resolved
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Resolved

Non availability of spare parts just in 1 year of launch of mobile

Address: Pune, Maharashtra

I have purchased Karbonn A9 last year & was accidentally fallen down. Power key & center body of the phone has been broken & I was not able to switch ON my phone. I have given my phone for repairing at authorised service center in Akurdi, Pune (Reliable enterprises) vide receipt nr. 1117 dt.13.05.2013. Since then I'm following with service center to repair my phone, but I'm getting reply that, as this model is not in...
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A
ashvani1786
from Delhi, Delhi
Jun 20, 2013
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PRODUCT SERVICE

Address: Etawah, Uttar Pradesh

SIR.MY MOBILE IS KARBONN A15 .IBOUGT TTHIS MOBILE ON[protected].AFTER TWO MONTHS HANDSET IS NOT WORKING PROPERLY ITS PROLUM WITH BATTERY BACK UP AND ON OFF KEY.SO I GO TO KARBONN AUTHORIZED SERVICE CENTRES ON DATE[protected] AND KNOW ABOUT OUR PROBLEM SO HE TAKE MY HANDSET AND GIVE ME RESIPT.TODEY[protected] ,HE WILL NOT GIVE MY SET AND SAID 20 DAYS AUR LAG-GE .SO I REQUEST YOU PLEASE SOLVE MY PROBLEM HURRRY..THANKS
NAME -ASHVANI...
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B
bal1234
from Chennai, Tamil Nadu
Jun 17, 2013
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HOPELESS SERVICE

Address: Chennai, Tamil Nadu

DEAR ALL
I HAVE PURCHASED A KARBONN A11 FROM POORVIKA MOBILES IN THE MONTH OF NOVEMBER 2012 THE PHONE STOPPED WORKING IN THE MONTH OF MARCH 2013 THE THEN I GAVE IT FOR SERVICE THEY RETAINED FOR ABOUT A MONTH THEN GAVE IT TO ME STATING IT SERVICED BUT COMING HOME THE SAME PROBLEM PERSISTED THEN I AGAIN GAVE THE MOBILE TO MOBILE INDIA THEIR AUTHORISED SERVICE CENTRE ON 16/05/2013 TILL TODAY I.E. 17/06/2013 THERE ARE NO NEWS ABOUT THEIR...
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D
Dharmik G Patel
from Ahmedabad, Gujarat
Jun 15, 2013
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Not getting proper service from company's service department.

Address: Ahmedabad, Gujarat

I will purchase new karbonn A12 phone on 3-4-2013. After 1 month Start problem about audio and henspri. & give phone for repair to S.K Service center; they give to return my phone next day. but same problem create same day. and i give return phone to service center & they give return after 20 days.but problem is not solve. since last three days i am registering complaint three times a day but getting very careless reply.
I...
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Y
Yaadvinder Singh
from Mumbai, Maharashtra
Jun 15, 2013
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phone hanging

Address: Chandigarh, Chandigarh

I have bought Karbon A12 handset from Raju Traders (Manimajra ) . Even In a week it starts hanging then i go to customer care in Sector 22 SCO 1003 . Submit there . And they Forward my Handset to delhi Since 21 May 2013. My Purchase Date is 26 april 2013. Please consider On my complaint And i have no other phone where i can keep my Sim card. Please do something as soon as possible .

Thanking you .

Yadvinder...
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D
dktpatna
from Mahwah, Rajasthan
Jun 12, 2013
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worst performance and cheating

Address: Patna, Bihar

purchased karbonn k60 on 26th of apr 2013(50days back) in rs 2100.00. the charger is not working. also the touch screen is not working. I tried to download the pc suite from its website, then in product download category this model is not listed in dropbox. i also tried the pc suite of other listed models more than 100 times in a month, but it is not downloaded. i think this is the worst mobile company and any one purchasing any brand of...
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N
natasha naik
from Mumbai, Maharashtra
Jun 10, 2013
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no reissue of the mobile

Address: #39/13, off 7th main, HAL 2nd stage Appareddy Palya, Indiranagar, Bangalore - 560038, Mumbai City, Maharashtra
Website: www.karbonnmobiles.com

Hello Sir/Madam,
My name is Natasha Naik.i had purchased Karbonn A3 mobile from star cj.i recieved the product on 6/5/2013.I could hardly use it for a week and had to submit it at the Karbonn mobile service center after which the condition of the phone was worst and it is completely blank now....the service center manager shivkumar had promised me to issue A DOA certificate so that a new mobile could be issued...
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