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Kotak Mahindra Bank Complaints & Reviews

www.kotak.com
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Last updated Jun 7, 2024
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S
Samidha Naringrekar
from Mumbai, Maharashtra
Dec 2, 2015
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Credit card fraud

Address: Mumbai City, Maharashtra, 400066

There was a vishing call from Noida and person claimed as Kotak Bank employee and was very fluent and well in command over languague like a customer executive speak and asked about credite card rewards point and issueance of new card, which i never asked for and certainly asked to share the certain TIN appearing on mobile and which they could gatter through online account they had and made transaction of Rs 5000/- towards Vodafone bill desk...
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manoj15031988
Nov 30, 2015
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Depositing loan to my account without providing sanction letter

Address: 400083
Website: www.kotak.com

Your pathetic bank has disbursed loan to my account without prior intimation and done my Forge signature on sanction letter... I have given a written application to provide me the date when the sanction letter has been disbursed & i have acknowledged it but still there is no update from 05th Nov 2015. Your bank has charged high interest rate and giving me mental trauma from 25 Days. If in future there will be any issues with regards to...
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Brits
from Mumbai, Maharashtra
Nov 30, 2015
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Worst Customer service

Address: 600073
Website: kotak mahindra bank

I've been using Kotak Mahindra bank credit card for a while and I've been one among the numerous dissatisfied customers. To be precise, I hate their customer service and their way of handling the service requests. For instance, A customer can only register a request or complaint through their banking account. What if a customer don't have a account or doesn't know the credentials.?? After multiple requests they accepted to...
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R
Rajneesh Chauhan
Nov 27, 2015
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Un relevant charges of mutual fund

Address: Ghaziabad, Uttar Pradesh, 201002

My account with bank A/c no.[protected], I take two mutual fund with two different banks.

On 25 July 2015, Rs.342/- has been deducted what is this, if this has been deducted whats the reason behind this.

No one take the appropriate decision regarding this, I meet personally meet with Executive Mr.Vaibhav Tripathy, he is not take positive reply .I went several times to bank for this small transaction.
I...
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S
sanjaykumar1982
from Bengaluru, Karnataka
Nov 24, 2015
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Harassment and fraud claim

Address: 560037

Sometimes I feel, Indians are just cheaters because of these people. I applied for a card of Barclay in[protected] – I don’t even remember the date. I never used it except once by mistake and did a transaction of Rs 220. I submitted the amount and asked to close the account. I asked them to close my Barclay card during that time but they said, this card is free for you and you don’t need to close it. I said OK. After 2 years,...
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Sathyaseelan Raju
from Mumbai, Maharashtra
Nov 23, 2015
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Unethical Behaviour

Address: 641031

Hi, I have a loan car account with Kotak bank, due to my personal commitments I couldn't pay EMI on time and I had couple of months backlog (Max 3 months). However, I managed to pay whenever I could accommodate. I and my dad received the call from kotak representative (Name Mani - Mobile [protected]) who as following up with us for EMI. His behaviour was very rude and used abusive language to extreme. Even, I have responded him saying to be...
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Aakanksha Gulati
from Mumbai, Maharashtra
Nov 23, 2015
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Transaction failed but amount debited

Address: New Delhi, Delhi, 110027

I am Aakanksha Gulati from Delhi.On 17/11/2015 I withdrew money from Bank of Baroda ATM Subhash Nagar but due to some issue transaction got failed and when I checked my account amount was dedcuted from it. I submitted a complaint(SR#1-[protected]) on the same day and they told me to resolve my problem within few days but I haven't got any response from their side yet Now ., I want to know what should I do in order to get my money back...
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ಮಂಜುನಾಥ್ ಬಿ ಹೆಚ್
from Bengaluru, Karnataka
Nov 19, 2015
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Personal loan

Address: 560078

Dear Sir/Madam, I am one of your existing personal loan customer My loan number is PL[protected] and the loan amount is 2.5 lakhs. Initially monthly installment amount of RS 7377 was not clearing through ECS linked to my ICICI account because they have not updated the ECS form. Every month the executive used to call me and collect the installment amount manually and he is not adding any other extra charges its because of mistake from...
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Nilesh Vasani
from Pune, Maharashtra
Nov 18, 2015
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Worst services

Address: Pune, Maharashtra, 400092
Website: kotakmahindra.com

I have taken home loan from Kotak Mahindra in May 2010. Kotak Mahindra Bank is having worst services in housing finance.
I have requested for online access, I have not been provided home loan online access after calling to customer care and visited twice to the branch.
I have asked for the List of Documents I have submitted to bank at the time of loan taken, still not received the list of documents after even more than 20 days....
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M
manojajj
Nov 10, 2015
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Account not getting closed

Address: 560034

Dear Sir, I had a salary account with Kotak bank till May of 2015. I had to move abroad later on work. now I am residing in UAE. I have clearly asked the bank through email to either convert the account to NRI account if not possible close the account. the kotak Mahindra bank charges for not maintaining minimum balance in account. for reasons of kotak Mahindra policies on collecting address proof of my residence at UAE the bank couldn't...
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V
Venkatesh_common_man
from Palghat, Kerala
Nov 10, 2015
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Unauthorized charges on the account

Address: 560001
Website: www.kotak.com

Few days back, one of the Kotak Mahindra bank called me and asked about the current bank I'm using. I told him about my current bank and the facilities I'm availing. He told me that Kotak is offering the more facilities and forced me to take it. I also asked him whether if I have to maintain the account with some amount, he updated me that there is no mandatory to maintain the account with amount and could even maintain with zero amount...
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D
Dillibabu Boopathy
from Chennai, Tamil Nadu
Nov 7, 2015
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Ecs form - emi need to change to other bank

Address: 600100

Hi Team,

I have taken Personal Loan SPLN[protected] currently my emi due is paid by RBS Bank account i have joined in new company and current salary account is SBI so i need to change my month EMI due to SBI .

Please share ECS form.

Note :

Hurtles i faced in ECS Change

1, I have already contacted customer care no they said need to go in personal to any Kotak branch...
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RaveendraS
from Bengaluru, Karnataka
Nov 5, 2015
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Personal loan cheating from bank

Address: 560032

I had applied for personal loan from Kotak Bank Via Finance Buddha, Bangalore

I was promised loan of 15 lacs for Interest rate of 11.5%/annum for 4 Years for EMI of 39100
processing fee of Rs 500/-

But when I verified my bank account for the details I was shocked to see that the loan has been disbursed without
informing about the interest rate and processing fee of whopping 21k +

This...
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P
Prabhat Pathak 007
from New Delhi, Delhi
Nov 2, 2015
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Amount deduction without any prior information twice in a single month

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.kotak.com

Hi my CRN with Kotak Mahindra Bank is 33884248 and i am holding this account with them for last almost 5 yrs.. ive got a personal loan running with them too.. last month in October 2015{personal loan account number : 27165166}my emi which was suppose to be paid on every 10 th of each month...due to some personal reason i dint had enough balance on that particular day which was 2 nd Saturday so the banks were closed because of which i was...
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P
poorani@90
Nov 2, 2015
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Need to close my salary account

Address: Chennai, Tamil Nadu, 600 017

When i was opening a salary account, i was told that there will be zero maintenance charge after 6 months of salary being credited. Am using more than 2.5 years. But there was maintenance charges debited for past 4 months. And when i tried to transfer a money outside of country, the transaction got rejected from KOTAK side. If i call customer care, i was told they cant help with it as no issues noticed in my account. Finally when i requested...
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Devang1290
from Delhi, Delhi
Oct 30, 2015
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Imps transaction - timed out - but money not return

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, I have done a IMPS from my kotak account [protected] towards [protected] (Punjab National Bank Account) of Rs/- 4000 on dated 30-Oct-2015 12:00 PM. But IMPS could not be processed due to Beneficiary Credit Status Unknown. I am still waiting from my money back but nothing happened... Request you to please refund my money if transaction is not successful. Reference No:[protected] Thanks. Devang [protected]...
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R
rohit1029
from Bengaluru, Karnataka
Oct 28, 2015
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Refund

Address: Bangalore, Karnataka, 560038
Website: www.kotak.com

Can someone please tell me where the real consumer courts are located, and what I need to do in order to register a complaint? I don't want to be sitting here and venting my frustration on the keyboard, I'd rather take things to task. Kindly the provide information if you have Regards, Rohit...
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kiran deokare
from Mumbai, Maharashtra
Oct 26, 2015
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Debiting unnecessary charges

Address: Mumbai City, Maharashtra, 400092

Hi,

I am a Salaried Account Holder(Ace) in Kotak Bank. In July month i left the organisation. In the month of October Kotak bank Deducted Rs. 684 twice for non maintenance of minimum balance from my Kotak Account. When contacted they are just asking me to go from this branch to another and in last to my Home Branch. And further said that i need to maintain a minimum amount of Rs 50, 000/-. This is too much to take, they dint...
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ShwetaBJ
from Nagda, Madhya Pradesh
Oct 23, 2015
Aug 20, 2022
This thread was updated on Aug 20, 2022
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TBMS charges

Address: Pune, Maharashtra
Website: kotak.com

TBMS charges are applied in my account without prior information, even after changing account type and talking to branch manager, I was still charged. The branch manager assured me in July when I changed my account type, that I will not be charged any further and In oct again I was charged 969 and 969 Rs twice for month of july and august. Such a big fraud from Kotak mahindra bank. Kotak is deducting Rs969 from my bank account every...
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dadav22
from Pune, Maharashtra
Oct 20, 2015
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ATM cash withdrawl

Address: Pune, Maharashtra, 411014
Website: www.kotak.com

Less amount dispended by ATM machine & remaining amount is not refunded by bank. Cash withdrawn through Kotak bank atm Vadgaon sheri offsite ATM sunitanagar. 10000 amount entered, 5500 given by machine & 10000 debited from account on 10/10/2015, complaint registered on kotak helpline. 4500 outstanding, but only 3000 returned by bank till 20/10/2015....
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