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Kotak Mahindra Bank Complaints & Reviews

www.kotak.com

1.5

Updated: Apr 6, 2025

Complaints 4819

Resolved

1326

Unresolved

3493

So far, so good. Kotak Mahindra Bank is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kotak Mahindra Bank will keep up the work and continue to help more customers with their concerns even better 🤝

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Late fee charged incorrectly

Sub.: Reg. Request for NOC for Credit card and CIBIL updation

Void sale not refunded yet

Most useful reviews

atm cw fees-dom

CHEATING WITH THE CANDIDATES

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Closure of credit card

Credit card issue - harassment by recovery agents

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Kotak Mahindra Bank reviews & complaints page 2

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MY CREDIT CARD IS NOT ACTIVE FROM LAST TWO YRS BUT THEY JUST CHARGES ND I PAID PAID ND PAID THEIR LATE FEES...After paying all un necessary LATE FEES I have not received Kotak credit card noc letter after paying all my amount as per the reversal letter... PLEASE ISSUES ME NOC LETTER ND ALSO INSTRUCT THEM TO Forward THIS NOC LETTER TO CIBIL AS MY RECORD JUST HAMMPERED......

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Please waive if the late fee of inr 100 that has been charged on 26th feb as I was sick n hospitalized from 20th Feb to 28th Feb.
This late fee is hitting my credit score which I cannot afford for just 100 INR.
I have made the payment in full nd in past as well i'd made the payment on time. I can furnish my docs if req.
As per Indian law, it can be waived of in genuine case. Kindly waive it off for me.
Im pretty...

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This bank blocked everyone account for our benefit of bank
I am talking about
Kotak mahindra bank, jasola vihar branch,
In this bank every employee is rudely talking like he/she is a boss of this bank (lgta hai unke bap ka bank hai aise bate krte hai+ spl tag to Monika), our account is freeze from last Days, I am requesting from to unfreeze it but bank holder called me to close our account, how to close, our credit...

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On 21 February 2024 (Evening) Kotak deducted 1 times ECS charges 503.99 (INR) and never got any notification about charge deduction.
They atleast warn us about ECS charge as being a reputed bank.
I found it when I checked my bank statement. (Same Day)

Worst customer care support. I tried many times about my issue of ECS charge deduction but they never pick up calls.

I have paid my EMI on time,...

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Please remove died dog from kotak branch, 7 DP colony new sanganer road near sanjeevani hospital 302019. Mob [protected]...

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Address: Tanki faliya Vapi

We already deposit Cheque 13935 amount to pay credit card amount outstanding 9615.11 we already deposite 13935 but amount credit but due to lien to unable to transfer credit amount so please remove lien amount due to some issue at home...

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मेरा नाम आरती गौतम है मेरे पति सिद्धार्थ सिंह ने कोटक महिंद्रा से एक कार लोन लिया था जिसकी लोन ID CF15078658 है दुर्भाग्यवश उस पीरियड में मेरे पति की दोनो किडनी फेल होने की वजह से...

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Address: Gokulam,#236,6Th cross,12Th main,Sector5,HSR Layout,

About few years back Kotak Bank was giving excellent Services .Off late say last one year the services has deteriorated terribly especially in Net banking related services.
I request intervention from top officials to make the system more reliable and trouble free.

CRN NOs
32069560
31975313....

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I have no connection with Kotak Bank. But from "Rard.[protected]@kotak.com" some irrelevent emails are coming.
Please confirm that the above mail id is really from Kotak bank or it is a fake I'd.
Please confirm. Waiting for your reply....

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I hope this email finds you well. I am Pankaj Gugale having a current Account with the name of "Gugale Brothers Corporation", and I have been a loyal customer of Kotak Mahindra Bank for several years now. Below are my account details -

CRN[protected]
Account Name - GUGALE BROTHERS CORPORATION
Account - [protected]
Account Type - Current

I am writing to bring to your attention an issue I...

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I have been holding my account with this bank for the past 5 years and also have a Home Loan. All of a sudden last month my account was frozen. My closing balance and available balance were not matching. It was showing zero. I called customer care and they asked me to visit the Home Branch.

I was told that there was a cyber crime reported against some transactions that happened in the month of August 2023 which never happened...

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Address: Plot no 268 Tejaswinagar colony

Hi I have been charged with lien amount of 26593 in my savings account without any prior notice or communication. Spoke to customer care Visited home branch shaikpet. No body is aware of my query and unable to rectify my issue.
Home branch bank team is simple neglecting my complain and saying sorry we are helpless.

I need to know for what reason lien amount is reflecting in my account

Kotak ac ...8518br...

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Hi,

I am really frustrated with Kotak at this point as they are scamming customers now openly.

I had my loan emi amount in my Kotak savings account and I sent several emails to deduct the loan emi. They deducted partial amount from the account after several follow-ups. Now they have sent an email notification stating that I will be fined on the remaining amount. I had the full emi amount, not sure why they...

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Address: Gaya

Unauthorized payment made and deducted from my bank account (Rs-5324/-)...

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Address: 27BKC, C 27, G Block Bandra Kurla Complex, Bandra (E), NA, Mumbai,

Website: www.kotak.com

Hi Sir/Mam, My Name: Murugan Valathi Elumalai, crn: XXXX53278, emailid: [protected]@gmail.com I had used secure credit card(a/c :[protected]) from Kotak Mahindra Bank and replaced with actual credit card on jul22 and account is closed, but incorrect account details are reported to Cibil report like my secure credit card actively used with outstanding balance, due to this my credit score impacted very badly. I got pay day loan on Aug...

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From Few Days I Had Been Charged for like 24 rupees and most shocking thing is that they charged me 4 times continuously I mean just tell me why you charged me I even didn't use my atm card this month which is December and there is nothing else I could get charged for so please help me through this problem...

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Debiting of ATM fee is fine but over debiting is not good for a satisfactory customer. More than ₹1000 has been debited in a day claiming to be atm fees. I need credit back and I'm highly unsatisfied with the service....

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Address: bhandup

My account showing -72rs for atm cw dmo charge i dont know why and i havent used it will you remove this i need justification why you minus my account...

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* As per my recent Cibil report, a Kotak Mahindra bank credit card is shown with dues which is not related to me.
* Complaint registered date - 2 November 2023. It was confirmed by customer support that there is no credit card on my name. The same has to be clarified to CIBIL authority so that the wrong detail can be removed by CIBIL team on confirmation of KOTAK MAHINDRA BANK.
* The revert back time from bank was 24 hrs as...

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Address: Pune

Website: www kotakbank com

My personal loan number SPLN63522784. I want to close this loan from Kotak Bank but not getting proper response by bank side that how to close loan ....

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