So far, so good. Kurl-on is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Kurl-on will keep up the work and continue to help more customers with their concerns even better 🤝
hi,
I bought Cot with bed in deccan Furniture Show Room, Chrompet, in october, at that time they dont have stock so, they provide Rubaco bed instead of Kurlon bed, and told to use that until they provide Kurlon bed, will exchange with in 1 week, but after i month when we ask, they told no stock, to try that bed iteself, if any problem form Rubaco bed, they will change one new rubaco bed instead of old bed... we refuse that..
After...
The company supplied us with a SpineKare Mattress worth Rs 22000/- for 2 Single beds. Both the beds were faulty and after many followups we were able to get them to come and take a look at the beds during December. They replaced both. Both these are again worse and we have been trying to get somebody from the company to address our grievance. Both o[censored]s are old and are unable to bear the pain of having to sleep on the deficient mattresses...
A pair of Mattresses purchased from Canteen Store Department Bareilly (UP) on 21st Jan 2009 despite repeated complaints to the supplier no response was received . Latter on Mr. Rajesh Kumar Tiwari (Sr. Business officer ) from Ghaziabad visited to check and find faulty mattresses in December 2009 . He Was agreed to exchange the faulty mattresses with the new pair . Still no further action has been taken on our genuine complaint. They must...
We've purchased a mattress vide bill no sal-016565 on 7/2/09 supplied by priya marketing c- 37 2nd avenue anna nagar chennai. this was a replacement for the earlier mattress purchased from the dealer- New foam palace No 50 halls road chennai (original purchase date -8/12/2008) . The same started sagging again within 2 months and even after repeated contact and reminders your local office has not responded properly. One Mr. Gunashekhar...
I had purchased sofa-cum-bed (FU0107) from Total Mall Madiwala, Bangalore on 14 Feb 2009.
The springs of this sofa-cum-bed became loose after 4 months o[censored]sages. i contacted customer case in Totals mall the one person visited my place and taken some snaps in September 09. He sent the details of my complains to Kurlon but No action was taken by Kurlon people.
I am following up with them since then and i have...
I had bought the Kurl-on storage double bed on 06.12.2009 from Total Mall, Madivala, Bangalore. The so called delivery has been done on 15.12.2009 with both the sides of the double bed damaged.
I have sopken number of times to the Total Mall Executive and his supervisior in the last six days without much success....
Respected sir,
As we are your customer since 1year and we sorry to complain that your agent name by srinivas is not responding correctly. and he not reacting well his behave like rejecting us, and we have to say he dealing in directly in block with others in kolar,in kolar he giving kurlon items without their registration, and he not at all interested in dealing with us company..he always trying to dominate as...
Dear Sir ,
I have bought a KURLON SDLULTRA 72*30*4 mattress on 11/04/2008 from Shaba Enterprises . After few days from the date of purchase ( Bill No 08/08, Dated 11/04/2008, Shaba Enterpeises - indore) , the stiching of Matteress got open and the coir is been coming out of it. We have complaint many times to the shop Shaba Enterprises , but every time it ended up with a false promise. Unable to understand when the market has 50...
To,
The Kurlon Ltd.
III Floor, North Block,
47 Dickenson Rd,
Bangalore.
Karnataka 560042.
India.
Dear Sir/Madame,
I purchased a mattress 6’6” x 6’4” of 4.5”, Sugam, thickness from KEMEX (India), 22 Rabindra Sarani, Kolkata, 700 072 for Rs 4500/- vide cash memo No. 171 dated[protected].The mattress was delivered to my residence at D-4, Akashmani Society, 142/B, N.S.C....
I Purchased two mattresses of Kurl On modle Sona Quilt on 27/4/2009 from dealer Sind Furniture House, kutchery road, Ajmer (Rajasthan).
I purchased the mattresses with a great confidence that I am buying a best company product and there will be no complain about the product but the mattresses got pressed within two month of purchasing.
As per guarranty of one year I contacted to the supplier...
I had baught a Kurlon metress from one of the KurlOn dealers named INDECOR. The piece that was delivered was a deffective one.
Now Owner of the shop is not taking any responsibility of the problem and saying that I have to directly deal with the Kurlon ltd. I have been calling the Kuron office Pune for last 3 weeks and the people there are just making the...
I have purchased apna mattress from Chetna, Goregoan west on 20th feb. The mattress has sagged. Even after repeatedly complaining to the dealer there has been no response. After 3 weeks the company person has come and promised me to replace the mattress in one week.
NO RESPONSE TILL NOW !!!
The dealer has also cheated me as i had asked for sleepwell or godrej mattress and he...
I had bought a Kurl-on spring Mattress from their authorised dealer in Tippasandra, Bangalore. The mattress costed me a whooping 13000 Rupees. But right from day one there was a bulge in one side of the mattress and the spring will make a slight sound. The dealer told me that things will settle down once I use the mattress for a few days. When this did not happen, I complained with the company and was asked to talk to one Mr. Shiv Kumar....
Hi, I had purchased a Kurlon "Apna" matress from Swati furniture, Ameerpet, Hyderabad. But within a month or two the matress sagged unevenly. I complained at Swati furniture and they gave me the cel number of Mr. Daniel from Kurlon and asked me to contact him. After repeated requests he came to my house verified and gave me a receipt and I got the Matress exchanged from Swati furniture.
But again within a month this matress...
I have purchased a Kurlon Classic matress Last year of Purple Color, the Dye cloth used is of low quality that the Color Bleeds if you sit or Sleep against your Sweat.
This is not only Damaging the Matress but also my Bed Sheets.
The Company and Its representatives have expressed there Inability to help and further suggested not to buy the Purple color Clothing as that always bleeds...
I had purchased one No. Super Deluxe Mattress 72" x 72" from Kurlon Ltd.'s Authorised dealer M/s. Haryana Handloom Billekahalli, Bannerghatta Road last Year, the warranty being 1 Year.
Within 6 months of Purchase the Mattress started sagging from all the sides and there were bumps all over.
Numerous complaints were lodged then finally the mattress was replaced vide Company's Invoice No. 4140 dt 24.06.08.br...
Hi,
Our mattress is one of bad quality. The entire left side of the mattress has come apart and we are well within the guarantee period of one year.
One month back, we already raised a complaint with your Kurl-on business Officer, V.S.Daniel from Nampally, Hyderabad. He came and checked the status of the mattress at our home in Madhapur and admitted that the quality of the mattress was bad. He admitted that it happens in a...
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