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LivPure Complaints & Reviews

www.livpure.in
2.2
Updated: Dec 23, 2024
Complaints 824
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354
Unresolved
470
Good! LivPure values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that LivPure step up their efforts to fully resolve all complaints 👍
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LivPure reviews & complaints page 23

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B
Bal Beer Singh
from Powai, Maharashtra
Dec 15, 2020
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Service request not done

I have requested for my r.o. routine service which is already in acmc. But not done....
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Ananthchandra Y
Dec 15, 2020
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Product service

Address: H.no: 1155, 7-17-20/3, 5/1 Srinagar, Guntur 522002

No service for more than 9 months... Tap also not working now...
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A
arunavaroy25@gmail.com
Dec 15, 2020
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Copper Filter not replaced during Warranty Period

Address: Annapurna Apartment, Flat A, 1st Floor, Near Olabibitala, 4L Baishnabghata Bye Labe, Kolkata - 700047.

During my Warranty Period Copper Filter was not replaced fir my Livpure Envy Plus RO Water Filter, Product Serial Number : B9IW30D1014571.

Regards,

Arunava Roy

[protected]...
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P
Piyush Ranjan
from Bengaluru, Karnataka
Dec 14, 2020
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Envy ro+

Address: Gurgaon, Delhi

Product was brought from Livpure in June. Had to recharge for 6 months to avail the services. However in the month of october, there were issues with the water quality. It was informed that they would arrange for service and the service tech visited twice failing to resolve the issue. A Request to cancel the services was taken and raised on 4 Nov 2020. The company eventually had to pick up the machine and provide the refund for the dedicated...
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N
Neha Gawande
from Mumbai, Maharashtra
Dec 14, 2020
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Very bad service provided

Address: Nagpur navnit nagar wadi

Hi,

We are getting very bad service from Liv pure at Nagpur. +[protected] This number is provided to us and a lady speaks to us. She always delays to send an engineer. Last time she said that u received a number plz give that... as I was not aware what it was I have the number . She closed the case and engineer did not visit......
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A
Anisha T George
Dec 12, 2020
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Return of the water purifier

Address: 44/12, 6th A cross, Venkatapura layout, Koramangala

I ordered the product on 17th November 2020 and there was prompt follow up and delivery on the same day. Someone came for installation on 18th November but it couldn't be installed because of landlord issues. The same was communicated to the Livpure team and I was reassured that the product would be collected from my house. It has almost been a month since it has happened, I have been in touch with the customer support team everyday for the...
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S
Sivasankaran Periyasamy
from Powai, Maharashtra
Dec 12, 2020
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LivPure water purifier not filtering water

Address: DLF Maiden Heights Apartment, D block 113, Jigani, Bangalore-560015

Recently bought this water purifier and last 3months I was not at home, so switched off purifier. Now I am back home and switched on purifier and it switched on and pumping the water inside device through white pipe but water is not filling inside purifier and also wastage water is not coming out through the blue pipe....
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Narendra Bhemat
from Powai, Maharashtra
Dec 10, 2020
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Livpure water purifier complaint

I have purchased live pure waterpurifier from aarcee electronic, kharghar, Navimumbai. 5 days ago.
Till today installation is not done by dealer at the time of selling goods dealer tells so many things but, in reality no one rules, please do needful for the same and install machine quickly....
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G
Govindarajulu Surendran
from Powai, Maharashtra
Dec 8, 2020
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I have an AMC and I had registered for service and till now no one has come

Address: North point apartment, Rajeev Gandhi Nagar, Sowripalayam Coimbatore 28

Regular service! Not done even after registering a service request?...
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A
ankit567kumar
from New Delhi, Delhi
Dec 8, 2020
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Not changing parts in warranty also as its company policy that parts should be changed after 220 days

Address: 33 Ambika avas colony phase 1 , saipur hawkins bareilly UP

Hi,

It's hard to say that I am totally disappointed by the livpure services. As it was clearly mentioned on the company website and confirmed from your Customer Support team also that RO Carbon Filter, sediment filter, DI Cartridges, RO membrane anyhow to be changed after 220 Days.
But your Bareilly Zonal Manager MR. Azeem Kamal Siddique is not changing these parts after my N no of request and saying that you...
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H
Hemant 112
Dec 3, 2020
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Fake promise of providing free service

Website: www.livpure.com

When i bought the livepure RO, it came with 2 free service in a year which a customer can claim within a year anytime. When i tried claiming a free service i received a message that an engineer has been appointed for the service please give an appointment date. I called the engineer and he responded that he will come within 2 days but he didn't came so i called him again but he disconnected my call.
After that due to pandemic the nation...
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G
Gangasrinivas Devolla
from Hyderabad, Telangana
Nov 17, 2020
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No response to service complaints

Address: Flat:201, Road No.1, Cross 7A, Near GOTETI Kalyana Vedika, L b Na gar 500074

Hi Team,

My warranty period for livpure water purifier installed at my home is completed. Upon frequent calls/requests from Livpure, So I have extended 2 years service by paying 6460 rs amount on 01/22/2020 date (Jan 22nd). Please find the attached invoice for your reference.

In May month I called Livpure customer care and raised service request for issue with filters. But call received from service engineer...
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S
shubham7412
from Mumbai, Maharashtra
Nov 11, 2020
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Resolved

LivPure BOLT

Hi,

I have bought Livpure water purifiers on the date of 16 June 2020 and after 3 months, i have facing issue every 3rd day. Till the time we have raised 6-7 times service requests to fix the issue but still its not working.

Your Service engineer Shailendra Kumar Tiwari [2002657] Very rude and very unprofessional. the guy never picked up the phone and never came on schedule date. When we asked when you come...
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A
Aunkar Ankit
Nov 4, 2020
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Leakage Issue - Repeated

Leakage issue - Repeated and have not been resolved by LivPure Staff. Repeated incidemt and have purchased this #### thing 5 months back. Regretting that I did not go with Kent....
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S
sonu1987
Nov 1, 2020
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Cheating behaviour in after sale service

Kindly refer trailing email, in Feb 2020, I observed bad taste in water hence registered complaint. Executive visited and advised that membrane and some other filters need to be replaced and he will do the needful within week as at that time he had not the required parts. I did wait about a month but nobody came. Then I again registered complaint on 30/03/2020 for service vide ref no JS[protected]l, but nobody came.i registered complaint...
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R
Ranaut Umesh
from Delhi, Delhi
Nov 1, 2020
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AMC Service Complaint/ Poor After Sale Service

Address: Tower -3, 601, Valley View Estate, Gwal Pahari Guragon

After sales service of the Livpure company is very poor. I have registered the RO service request on 8th October 2020 and till date no one has visited for the service, even after registering the complaint on customer care no further action has been done.
My RO is under 1 year AMC, seems lyk i have wasted my money for AMC.
JS-[protected] ....
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T
toodu
Oct 27, 2020
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Due RO system, my cctv system, investor, LED TV, Reuter burn out.

Address: B-15, F BLOCK, STREET NO 1A, Qutub vihar phase 1, GOYLA DAIRY

Dear Sir/Madam,
I am sorry to inform you that on last few days due to your RO livpur system I lost my LED tv, my cctv camera system, investor and my router. Lastly I come to know that your RO system has manufacturing internal wire fault. I lost approximately Rs 50 thousands costing items. Due to your 2.5 SMPS Fault I loose all my items, when your executive check the RO system I am standing there two wire in coupler touching each...
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C
Citizen of sahibabad
Oct 20, 2020
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Livpure Not responding to service request

We have bought AMC of Livpure RO. Our RO stopped working two days back and we lodges a complain with the toll free customer care number. However, ther has been no response from the company so far. Really disappointed with the response. Would suggest people to never buy the AMC plan of Livpure. It seems like a fraud to extract more money from customers with sloppy response....
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K
kb akhil
Oct 17, 2020
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Repaire

Address: 1/32,near masjid, chinna kadumuru,amarchintha mandal,wanaparthy district.

I have bought water purifier model touch 2000 one year back, i am having a service request because my filter is not dispensing water. even manually tap button also not dispensing water also required some parts(touch board, filters) which are not available at my place, please send service person asap.

name: kb Venkatesh,
mobile:[protected], [protected].
mail:[protected]@gmail.com

thank you...
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P
Poornima CV
from Madurai, Tamil Nadu
Oct 14, 2020
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RO Water purifier issue

I bought my Livpure LIV-PEP-PROPLUS+ 7 L RO + UV + UF Water Purifier with a 1 year manufacturing warranty on[protected]. It was delivered & installed by end of the month.

Since January the machine regularly stopped working. After the 3rd time i was in perpetual panic about when i am going to run out of water. i explained this in a detailed note to LivPure. But they showed no care or regard. Finally in March the float in my...
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