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Mahanagar Gas Complaints & Reviews

www.mahanagargas.com

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Last updated Sep 10, 2024

Complaints 701

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CA No.: 210000326475 - Name Transfer is still not reflecting although MGL confirmed Mobile App stopped working abruptly.

New PNG connection is still not done after 3 months

Reconnection of existing PNG line

Gas pipe rusting

Mahanagar gas ca no 210001048822

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Mahanagar Gas reviews & complaints page 25

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Address: 400078

Website: Mahanagar Gas Ltd Mumbai

1)Complaint ref no.given by MGL. 2823824 & 2823830
2) Connection requested at Bhandup, LBS Marg, Dreams Coplex on 29/06/2016
3) Gas connection already available in the complex except my above flats,
4) Registration, deposits etc are paid 2 -3 years back when the society is formed.
Attempts were made to get the connection by contacting customer care no more than 10 times but no assured cal back came from them,...

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Address: Raigad, Maharashtra, 410210

Hello,
Mahanagar gas contractor came and installed the pipes but did not connect a meter and also didn't give a connection to the main line. The cheque was given on 31/10/15. i.e its almost a year and the work is not completed since then. Approx 250 people had applied and only a hand full got the connections the rest are still awaiting the connections. Even after lodging a complaint (complaint no 2760496) no action has been taken...

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Address: 400082

Website: www.mahanagargas.com

Hello,

Mahanagar's contractor people came to my house and installed the meter and pipes, but they didnt connect the same to main line, its already been 2 months now and i have been complain the same to customer care and every time they tell me that somebody from mahanagar gas will connect the line in a weeks time, but after 2 months there's no progress yet....

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Address: Mumbai City, Maharashtra, 400053

I am a tenant of an apartment which has no piped gas connection though the members of the society are having the same.
I requested my landlord to apply for a gas connection, which he agreed and applied for on 6th April 2016 with all the necessary documents and payments. Initially he was informed it will take 45 days, when enquired why so much time when all the necessary infrastructure for new connection was available in the society,...

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With reference to my application form No.SG/315582/1516 with prospect No.
MKTRE006 regarding providing new gas connection at flat No.1401, floor-14,
wing-c, building name hard rock C, Society name hard ROCK CHSL, Big bazar lane, sector-7 Kharghar. I have deposited Rs 6250/ through Cheque No. 335630 ICICI bank dated[protected] . Amount deducted on[protected].Still I am awaiting my gas connection to be installed
With...

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Address: Mumbai City, Maharashtra, 400104

Website: mahanagargas .com

B. p. no. [protected]
Complaint no.2933957
The payment for previous month (july 2016) are been paid and the proof (bank statement) for the same was given through the e-mail. despite that, current bill is showing the arrears. nobody is replying back the mail and when we call they say that it's in process. it 's been 6 days and complaint has not been carried forward.
Kindly look in the matter, as the current bill is been...

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Address: Mumbai City, Maharashtra, 400028

We have been not residing at the apartment since last 4 months but still the bill is getting generated every month and being sent to us for payment. As we are not residing at the residence and since the house is locked out all the time - how or from where the meter guy is noting down the meter reading? How/why the bill getting generated?

Customer number is[protected]. Bill amount is rs. 1272. Please rectify this and do not...

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Address: Thane, Maharashtra, 421501

Ref-BP no [protected]

we have applied for Gas connection in the month of july 2013 and paid the money required by you. But till date no body has reverted about the gas connection.All digging work done and still all sand and stones are lying inside our society. We have contacted your person so many times but not got proper reply.
If you are not able to provide the gas connection then refund me the money along with intrest....

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Address: Mumbai City, Maharashtra, 400063

I had applied for piped gas connection at my residence. My buliding is already gassified and several members of our housing society have the piped gas connection.
My application date is 22/05/2016. Full payment was made as per prerequisite condition of application.
Application number is wg/0/29221/2016,
Till date there is no response from mahanagar gas.
I am very surprised since since last two years government...

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Address: Mumbai City, Maharashtra, 400068

I have booked a new connection in a gasified building in april 2016. the security deposit has been paid on 20 apr'16. i was initially given the installation date as 10 jun'16 which did not happen. thereafter, post a numerous followups, the date provided was 20 aug'16. obviously, on that day also no one came for installation of the pipeline.
As on date, i have been following up incessantly and every time the call centre employees provide...

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Address: Mumbai City, Maharashtra, 400703

We had submitted a request for gas connection on 2 May 2016 for our flat in Vashi, Navi Mumbai and were told that we would receive the connection on 1 Aug. However, we were informed by the customer care executives at Mahanagar Gas that the connection would be available on 15 September owing to meter shortage. However, now the customer care executives are saying that the connection would be further delayed and would be available only by 15...

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Address: 400064

Website: www.mahanagargas.com

We had registered for mahanagar gas pipeline last year sometime in June 2015 however we have not yet received the pipeline connection.

The pipelines have been laid since long but no connection at home. Twice the employes of M.G. visited our house to survey. But they just left without any discussion. We even received a letter from mahanagar gas in mar 2016 stating that there is a delay but soon the connection will be made.....

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Address: 410210

We had made payment to mahanagar gas last year sometime in June 2015 however we have not yet received the pipeline connection.

The pipelines have been laid since long but no connection at home. We even received a letter from mahanagar gas in mar 2016 stating that there is a delay but soon the connection will be made. We lodged complaint too but no use. The customer care says it will be done by end of September.

My...

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Address: Mumbai City, Maharashtra, 400042

Website: www.mahanagargas.com

I have submitted a request for a new mgl gas connection around a year back and still there has not been any progress on the same.

I have called their call center multiple times and still there has not been a positive response from their end.

The required charges have been already paid, but the connection has not been done yet.

Nobody is taking things seriously can someone help me solve my problem....

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In feb i have paid the bill up to units 131
Though i paid i am getting and paying bills for use up to 113 and 123 units from last two bills.
I have complained last time also.
But no action or reaction.
Hould i forget my 947 rs?
Is there anyone to rectify?
My ca number is[protected] mahanagar gas limited.
And one complaint for you people too. Why do you want more words?...

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Address: Mumbai City, Maharashtra, 400078

Website: www.mahanagargas.com

Team,

I have applied for gas connection on 11th feb 2015, almost 8 months back are completed and there is no update on my gas connection. I am calling customer care since last 6 months but there is no progress on my case.
Connecting to customer care atleast take 1 hour which is an additional irritation of my problem.

Even after so much waiting they talk very rudely and don't give any reason for delay.br...

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Address: 400068

Website: mahanagar gas

Sir, my bp number [protected], they taken all money well in advance for new connection, & promise for june end, in written they says it will do by july-16, now as on today 22.8.16, still not any progress, customer care service not ready for register complaint, they says give us request, why we request them? Why they r not reply by phone call? When we get connection? If any time we pa payment delay then charges for let payment, now who will...

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Address: Thane, Maharashtra, 400607

Website: Mahanagar Gas Ltd

Hi team,

I recently moved to my apartment in thane (w) - runwal pearl, 1402, c-wing.
Pin: 400607. applied for a gas pipe connection in the first week of july, provided the necessary documents and check.

Its been 6 weeks, i have no clue about whats the process etc. but would like to know if it really takes 6 weeks, i was told 4 weeks at the max.

Now they are saying it may take 2-3 months,...

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Address: Mumbai City, Maharashtra, 400022

I have cleared all previous bill, cheque no 000285, date 07/07/2016. upto june. amount was 2586/-which is showing in my bank statement and i have spoken to your concern person regarding payment, and requested him to look after bill detail. but now latest bill is showing my dues which i have clear, that is disturbing me, so pls look after this issue,
thanks...

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Address: Mumbai City, Maharashtra, 400064

My service request no is 2856604 and bp no is [protected].it has been more than 6 months i have applied for connection still not received a call from your side pls help....

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