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Malabar Gold & Diamonds Complaints & Reviews

www.malabargoldanddiamonds.com
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Updated: Jul 30, 2024
Complaints 250
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15
Unresolved
235
Bad 😕 It seems that Malabar Gold & Diamonds has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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scam destroyed our gold and scamming us for
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Gold Ring Issue (birth stone)
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Product not delivered by the commited dated and given false commitments repeatedly

Malabar Gold & Diamonds reviews & complaints page 13

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A
Arfa Shaikh
Aug 22, 2016
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Diamond ring and 18 carat chain

Address: Dakshina Kannada, Karnataka, 575002
Website: Www.malabargoldanddiamonds.com

I've bought a diamond ring from malabar gold but within one month one of the diamonds came off spoiling the entire look of the ring.. While taking the ring to the showroom i was given a free repair but i had to pay for the diamond.. Its not even a month now that another diamond came off.. It's annoying how every time a diamond comes off.. High making charges are fixed on an small article while their making is not strong enough to hold a lil...
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D
Drc74
from Bengaluru, Karnataka
Jul 23, 2016
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Inferior quality of gold chain sold

Address: Bangalore, Karnataka, 560048

I purchased a gold chain on 14 feb 2016 for my dear wife as a gift on valentine day. The chain weighed 8 gm and costed inr 27, 230.40. After gifting my wife when she wore, the hook came off and she lost a pendant that she had additionally attached to the chain. After that, the chain developed cracks which made it very delicate and an indication of being broken any time. She stopped wearing it. Today on 23 july i went to return it as i was...
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N
Nithusivaram
from Mumbai, Maharashtra
Feb 28, 2016
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Complaint about salesman9

Address: Ernakulam, Kerala

On 28th feb i went to purchace a chain from malabar gold branch in lulu mall...one lady came and ask me to sit...i got a seat and wait for long time..but no salesman approach me ...After waiting for long time, i went out...I dnt think this was a good approach to customer...In any way all customers are valuable to such firm...please consider my complaint..Do the needful......
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A
abhilash1683
Jan 25, 2016
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Return of diamond necklace - bad experience

Address: Rangareddy, Andhra Pradesh, 500035

Invoice number : 844
Date of purchase : 20/02/2015
Location/Store : India-Hyderabad/Dilsukhnagar Branch
Store Head : Mr. Radeesh Kumar

SUB: RETURN OF DIAMOND NECKLACE

I bought a Diamond Necklace for my newly wedded Bride last year in Feb 2015-it was from your mine (Diamonds unlimited) collection in Dilusukhnagar Branch, Hyderabad, India.

Soon after the wedding day the ear ring...
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A
Athira Chandra
from Indore, Madhya Pradesh
Nov 10, 2015
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Customer service

Address: Coimbatore, Tamil Nadu, 641012

Hi Sir/Madam
I visited with my Mom to the Malabar Gold, Coimbatore, Tamil Nadu branch on 8/11/2015. We entered the shop and waited for a very long time to get a seat. It was crowded. So its understandable. Then we got a seat. Nobody approached us for more than half an hour. We were getting restless asked a sales man nearby, whether anyone will come for us. He said, wait some one will definitely come for us. So we waited. We must have...
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H
hashimtk
Apr 25, 2015
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complaint-over bill@ Malabar gold – Batha,ksa

Recently all are aware the over billed issue from one Facebook post . I am also a victim for the same.I had purchased one ring 3 month before from Riyadh, Batha its wgt is 2.25 gm they billed me more than 500sr . I will produce copy of invoice for proof if you need.You can get full details of my purchase from your accounting system using my mobile number and name i think. Now i would like to get my cash back which is over billed.
br...
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K Kaur
from Gurgaon, Haryana
Mar 15, 2015
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Poor quality of gold chain

Address: Gurgaon, Haryana

I had purchased 18K gold chain for a light weight diamond pendant from Malabar Gold showroom in Gold Souk Mall Gurgaon on 30/08/2014. The weight of the chain was 3.67 grams. At the time of purchase the salesperson had mentioned that since the chain is in 18k gold, it will be more reliable and last long. After wearing it on few occasions I noticed that the chain had started breaking from 2 points. When I went to Malabar Gold Showroom with...
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C
cgkochu
from Mumbai, Maharashtra
Feb 28, 2015
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Worst customer experience

Address: Thiruvananthapuram, Kerala

I bought 16 Gm gold from Malabar gold, Tvm today. They charged me 16% making charge for ankel which is too much for a simple desin I bought. When I asked them to reduce possible making charge as part of negogiation, the manager shouted at me. Finally, the reduced 100 rs for a 5200/- making charge. I dont recommend Malabar Glod in Trivandrum....
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S
Shilpi@15
from Bengaluru, Karnataka
Feb 7, 2015
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SHOPMGD is NOT shipping my product

Address: Bangalore, Karnataka

My order number with SHOPMGD is[protected]. I purchased a bangle from this online store of Malabar Golds and Diamonds. But the bangle was smaller in size. They said they will manufacture a bigger bangle of size specified by me. They asked me to return the bangle to any Malabar showroom in Bangalore. I returned the product to Malabar showroom in Koramangala and informed the same to SHOPMGD. It's already more than a week and they are not answering...
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N
Neethuoa
from Chennai, Tamil Nadu
Dec 16, 2013
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They need only customers money

Address: Chennai, Tamil Nadu

My father in law purchased gold bangles from Malabar Gold and Diamonds, Saudi Arabia on 30th Nov'13. At the time of purchase, sales man Mr. Thosif told that we can exchange the ornaments at any of their branch in India within 15 days without paying a single rupee for the same weight. So he bought bangles as per his assurance.

But unfortunately those were large for me to wear. For exchanging the bangles we went to Malabar...
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