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Malabar Gold & Diamonds Complaints & Reviews

www.malabargoldanddiamonds.com
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Updated: Jul 30, 2024
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Bad 😕 It seems that Malabar Gold & Diamonds has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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22
scam destroyed our gold and scamming us for
8
Gold Ring Issue (birth stone)
4
Poor customer service

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Product not delivered by the commited dated and given false commitments repeatedly

Malabar Gold & Diamonds reviews & complaints page 12

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R
ronak1
from Bengaluru, Karnataka
Dec 14, 2017
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worst online customer support

Website: www.malabargoldanddiamonds.com

I bought earrings from the online store (Website) of malabar gold and diamonds and had scheduled delivery (To the bangalore location) on a particular date for an occasion. Until 1 day prior i had no confirmation that my order has been dispatched or not hence i called the customer care to confirm whether my delivery was scheduled for the next day or not.
To my shock i got to know that my order had not been even dispatched from their...
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S
shalusachin63
from Delhi, Delhi
Dec 7, 2017
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gold chain

Address: 560032

I given my wife chain some repair (Soldering) purpose on date nov 19th 2017. That time they said 10-15 days it will take. But just now i spoke to malabar gold commercial street in bangalore they told another 10 days it will take. That way of talk also not professional, at the same time while buying new gold items anything they are speaking very smoothly but now we asking status they are not reporting to customer properly. What the hell why...
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C
Caroline Rabinathan
from Mysore, Karnataka
Nov 18, 2017
Jan 9, 2023
This thread was updated on Jan 9, 2023
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scam destroyed our gold and scamming us for

Address: Bangalore, Karnataka, 560005
Website: malabar Gold store commercial street

We went to malabar in bangalore commercial street in nov. We decided to buy a necklace by exchanging jewelry we had. They gave us an approximation value for the jewelry for rs. 4, 65, 000 and after discussing the cost of the jewelry we were buying they agreed for us to pay rs. 16, 000.
So we agreed. They then took us to some dingy room on the top floor to supposedly melt the jewelry and get the exact gold weight. After melting they...
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V
Vishwanath Hulagur
from Hyderabad, Telangana
Oct 19, 2017
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defective chain sold and giving false commitment to return

Address: Dharwad, Karnataka, 580020

I have purchased chain from hubli unit, within 3 weeks it has got broken. When asked they have asked to sell it n purchase new with extra amount. After lot of argument they have taken back the chain for repair and return. After several follow up i got call from hubli unit that it is ready for collection. I went 2 times to collect it they are giving chain. Telling the reason that it is not ready. If it is not why they have called me. Every...
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U
Uma Princy
Oct 17, 2017
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cheating and unprofessional behaviour

Address: 560066
Website: www.malabargoldanddiamonds.com/malabar-gold-chain-mujchn007.html

On 24th sep 2017 i had placed an order for ready to ship item of gold chain of 18" for 4.07 gms and i was asked to pay rs.12500/-
Till date 17th oct 2017 is not dispatched and asking for extra amount even then the product is not ready and factory closed so cannot send the product.
I had ordered for my mother bday on 20th oct and have been rigioursly following and every time the answer is will give status in half and hour time...
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P
Preethaa
from Basavana Bagevadi, Karnataka
Sep 28, 2017
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diamond ring

I purchased a diamond ring from your mg road showroom one year back. Within one week of purchase one stone from that ring got lost and i got it repaired from the same showroom free of cost. But last month again the same stone got lost and again i contacted your showroom for fixing it. But this time they charged me rs 200 for a mistake which is not mine. It is the responsibility of malabar gold to provide quality for their diamond jewellerys....
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H
HîpZû KeJin
Sep 25, 2017
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disclose the customer buying information

Hello...
We are very satisfied with your showroom gold... Very good designs... Very attractive... But we are not satisfied with your staff responds... And services in sharjah rolla area...

I buy one gold ring for my friend birthday... On december-2016... After that she will go to your showroom and tell the staff that whole gold history which i buy from your showroom for checking that i gifted the new and how much weight......
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A
arunqatar
Sep 11, 2017
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diamond exchange

Address: Thrissur, Kerala

I purchased dimond ring from malabar gold and diamonds, qatar on 9th september 2017. At the time of purchase, sales man told that we can exchange the ornaments at any of their branch in india within 15 days without paying a single rupee for the same weight. So i bought the diamond ring as per his assurance.

But unfortunately, those were large for me to wear. For exchanging the ring, my wife went to malabar gold and diamonds,...
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D
dev12161216
from Bengaluru, Karnataka
Aug 17, 2017
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worst management - malabar developers

Address: 673001
Website: www.malabardevelopers.com

Dear all, anybody who is looking out for a job need to think 1000 times before you join the firm, the firm doesn't have any system, its purely un-standardized company, un-ethical behavior, no stability for any of the employee, never ever think of working peacefully over here because its a family business. I am one of the victim, anybody who is highly paid can be moved out in a single day, that is how it works and they go with that logic....
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M
ManoharP
from Mumbai, Maharashtra
Aug 13, 2017
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no insurance and bad customer service

Dear customer service team,

Order id :[protected]

Thanks for spoiling my gifting idea and thanks especially for raising my blood pressure with fake unconfirmed answer.

I have ordered this product and this was the second time i have done this due to great online shopping experience had with your earlier for order no.[protected] dated 29.12.2016.

For the above order, before going forward...
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M
MOHD AHMED HUSSAIN
from Udaipur, Rajasthan
Jun 27, 2017
Resolved
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No stock available of bangles

Address: Hyderabad, Andhra Pradesh, 500028

I have a gold loan scheme on mehdipatnam, hyd branch but there is no good stock available. I m here at somajiguda branch n the stock is good n i selected something but the scheme is not available at this branch. Kindly help me out to figure this problem asap...
The executives here aren't responding properly...
The branch executive of mehdipatnam said that he will help me out with the scheme at somajiguda branch, but he ain't...
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C
Cvpatil
from Chennai, Tamil Nadu
Jun 15, 2017
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Defective product

Address: Bangalore, Karnataka, 560037

We purchased bangles from malabar whitefield bangalore. One bangle was deformed because of weak soldering between outer cover and core. We went to outlet with complaint. Initially they suggested to replace by paying additional making charges for new bangles but theses were purchased recently so we denied and asked for repair of soldering properly.
They took the bangles and kept with them by saying they will send factory for repair....
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A
Asveya
from Udupi, Karnataka
May 24, 2017
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Am complating for fraud and cheater workers... Who cheated me by telling manager

Address: Shimoga, Karnataka, 577201
Website: mgdshivamogga@malabargroup.com

Hello, my self asveya... I wanna give comlaint on ur worker, who cheated me on 23.05.2017 evening by telling ki am the manager of the this malabar gold shimoga, 577201... I have profs and all... I can recognize that person who cheated me...
I came with my problem but instead of to inform manager they only decided and someone came and told me am the manger mam and tell ur problems, am a big fool due to tension i didt differentiate...
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A
asif hussain 181
May 22, 2017
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Cheating while buying back 24 karat gold coin

Address: New Delhi, Delhi, 110092
Website: malabar gold and diamonds

I tried selling my 24 karat gold coin at malabar and asked for price for 24 karat gold, they told me they dont have price list for 24 karat as they only deal with 22 karat at stores, so the price they will consider is price of 22 karat per gram + 100 rupees it was so illogical, i was feeling i am on a vegitable store they way he was deciding the price for 24 karat coin. so i tried to explain the difference in the quality and prices but he...
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A
anusha v
from Bengaluru, Karnataka
Mar 3, 2017
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Inappropriate promotion of the "Free Gift" offer

Address: Bangalore, Karnataka, 560048

Hi. Actually my friend wanted to purchase some gold article today so I suggested her to visit Malabar because of the collections so she agreed and purchased a beautiful pendant in Malabar Phoenix Marketcity.

And I saw the offer that "Free Gift with every Purchase" so I got fascinated with the offer and planned to buy something at-least some minimal contribution and bought a gold coin of 2 gms but later they said there is no...
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Pravakar Nanda
from Bengaluru, Karnataka
Feb 1, 2017
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Poor Service at the Counter and Careless attitude of staff of Kolkata Camac St Show room

Address: 700016

On 25.12.2016, I had with family visited Malbar Gold Show Room at 22, Camac Street, Kolkata along with Friend and his family. We had some purchases there also. But the behavour of the persons dealing with us and the Cashier were baffling us. Minimum courtesy to offer seats to us to see the items we like to purchase was missing. I had to remind for that and then we got a seat. Further at the time of making payment, I expressed my displeasure...
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H
HonestAbe
from Mumbai, Maharashtra
Dec 19, 2016
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Damaged Wedding Ring

Address: Mumbai City, Maharashtra, 400059

Today 10th Dec 2016 I had purchased a finger ring as per the above mentioned invoice.

To check the purity of my wedding ring I had handed over to the Counter Sales girl who in turn had handed over to Vijesh to be tested on the Karat Meter of Fisher Make.

Please make a note, that my company SPECTRO also makes, sell and service Karat Meter-so I am aware how these instrument works

When they returned...
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H
HonestAbe
from Mumbai, Maharashtra
Dec 10, 2016
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Damaged Wedding Ring

Address: Mumbai City, Maharashtra, 400053

As a fellow Keralite, though I will patronize Malabar Gold & Jewellery showroom at Andheri West, Mumbai.

Today, 10th Dec, 2016 at 3pm, I had purchased a finger ring as per invoice no AND 5228

To check the purity of my wedding ring I had handed over to the Counter Sales girl who in turn had handed over to Vijesh to be tested on the Karat Meter of Fisher Make.

Please make a note, that my company...
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K
kulbi1957
from Bengaluru, Karnataka
Dec 10, 2016
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Online gold purchase did not give me free gold coins

Address: Mumbai City, Maharashtra, 401202
Website: malabargoldanddiamonds.com

I purchsed gold bangles online from malabargoldonline and was promised diwali promotion of 12 0.05 mm gold coins and a discount of making charges

when i recieved my parcel my coins were not sent they are foolong clients by confirming something and then not delivering from 9th Nov i have raised this to either return or send gold coins but staff is very unprofesional and no action is being taken

i spoke to Mr...
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D
Divyasujit2015
from Mumbai, Maharashtra
Nov 16, 2016
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Nose pin

Address: Mumbai City, Maharashtra, 400072
Website: Www. Malabargoldanddiamonds.com

I had ordered from their website a nose pin for my mom on 7 th november. Requesting it's her birthday gift and pls try to deliver on 8 th. I got a late email from this lady roanna dias, who was only sending me emails about my product status. I understand they waned to verify my details mentioned on their website, but even after that, i even provided my landline number and told them to deliver fast, requested it's a birthday gift. But no use....
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