Claimed

Mondelez India Foods / Cadbury India Complaints & Reviews

2.8
Updated: Nov 19, 2024
Complaints 1684
Resolved
850
Unresolved
834
Contacts

File a complaint to Mondelez India Foods / Cadbury India

Having problems with Mondelez India Foods / Cadbury India?

File a complaint and get it resolved by Mondelez India Foods / Cadbury India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mondelez India Foods / Cadbury India reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rohitstars20
Aug 20, 2021
Report
Copy

Done cheat with me.

I am Rohit Vishwakarma Complaining regarding cancellation of my order no[protected], without my permission and also wasted my precious time (they kept the order in process till 5 days )

I order the product on 15 Aug hoping that product will deliver before rakshabandhan and it supports to deliver on 20 th Aug.
But today I got message from cadburygifting that I my order is cancelled...

I am very angry from...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
shubham salwan
Aug 20, 2021
Report
Copy

Worst experience ever due to service

I had order first time from Cadbury with order ID[protected].but your service is pathetic, Cadbury is the only big in names not in service I swear not to order again from your worst ever company. Remember always company never make big with his endorsement and promises but with service itself. And I also suggest my dear ones that never purchase Cadbury items neither offline nor online 🙏🙏...
Helpful
Found this helpful?
1 Comment
Report
Copy
I am karyana merchat in the name of M/s Aggarwal Karyana Store Vpo Mullanpur Distt.Ludhiana-141101 (Punjab ) Contact No. +[protected]
From past 6 Months I have demand to Local dealer For Chocolate Refrigerator to Display the chocolates & its Products but dealer Said I Have
Submit the request to our Higher Authority but no response from the dealer end so Kindly Consider my Complaint & take Neccessary action Because I Love...
Helpful
Found this helpful?
1 Comment
Report
Copy
Address: 5-A bank colony mahesh nagar jaipur

The distributor told me one month before in july that the salesman will pickup the expiry stock on 20 August now they are denying. I request you to please look into this matter and take a serious action against salesman- Banwari lal sharma and the distributor- Manoj kumar....
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Naau
from Delhi, Delhi
Aug 20, 2021
Resolved
Report
Copy
Resolved

Complaint regarding poor quality of cadbury family pack

I am Neha Mehra from Rishikesh Uttarakhand and i am writing this compalint to raise a concern regarding a bad experience which i had to face with cadbury diary milk family pack.
I am a die-hard fan of cadbury diary milk chcolates and I used to buy it very frequently, But the quality of diary milk chocolate (family pack) bought last time ie on jan 8 august 2021 was so pathetic. I opened the packet and had few pieces and felt there is...
Helpful
Found this helpful?
1 Comment
Report
Copy
D
Darshan1996
Aug 20, 2021
Report
Copy

Insect in Cadbury dairy milk

I found insect in cadbury Dairy milk today, check once before you eat.It was manufactured in march 2021.
Cadbury Dairy Milk...
Helpful
Found this helpful?
Write a comment
Report
Copy
D
Dins6744
Aug 19, 2021
Report
Copy

Service not given,not getting product

Kindly note that there is no executive of Cadbury visiting our shop for order since many days. We are calling your executive for your product order but they are not responding at all. Is this your service. They are not taking order and supplying Cadbury products to us. Kindly look into the matter and do needful.
Cadbury person [protected]

Regards
Dinesh solanki
[protected]
Gf23 sheetal pan
Darshanam...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
shashwat2017
Aug 19, 2021
Resolved
Report
Copy
Resolved

Order not delivered

I had ordered a rakshabandhan gift hamper with order number:610159 on 5th of august and estimated delivery date was 12th august. Its 19th now and the product is not yet delivered and their has been no update regarding status of the order.

I have written numerous email but have received no reply. Have tried to contact customer care but the number given on the website doesnt work. It all feels like an elaborate scam....
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chetna Kunder
Aug 18, 2021
Resolved
Report
Copy
Resolved

SPOILED/ROTTEN PRODUCT Cadbury

Dear Team,

I had purchased this Dairy milk chocolate from local shop in Andheri (Mumbai) and found the same in rottened and fungused condition (Photograph attached)

I had bought this chocolate on 03/08/21 and Manufacturing date on packet was mentioned 04/2021 (Photograph attached)

Kindly look into the matter since it is very shocking and now we have to think twice before purchasing such product...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
K
Komal Devasi
Aug 18, 2021
Report
Copy

Cadbury celebration pack not given in our order

Address: Pavan trading wholesale kirana aundh road pune maharashtra

Dear sir / maam
We order cadburys products but the delivery boy mis placed 1 box of cadbury celebration pack
Not this was the first time it happened 2 to 3 times
The money has given of full box
I hope you will take any action regarding this issue
Thank you
Komal...
Helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishach23
Aug 17, 2021
Report
Copy

Order cancellation

I placed and order of dry fruit chocolate pack today 17th August at 12pm but I want to cancel this order so I requested cancellation at 5 pm . But didn't get any response from them. Also according to their policy, order won't be cancelled after 24 hours . I have mailed cadbury thrice. Still not a single response....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
aviraljain1
Aug 17, 2021
Report
Copy

The distributor of Cadbury is not coming at my shop

Address: Babba ki dukan, infront of Neeta colony ,Mauranipur Jhansi

The distributor of Cadbury in my locality the Mauranipur Jhansi Uttar Pradesh, 284204 is not coming to my shop 'Babba ki dukan'.
Please tell the distributor to visit my shop to take order for Cadbury items.
I want to buy the Cadbury products like celebration pack, etc....
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Manmeet4
Aug 17, 2021
Resolved
Report
Copy
Resolved

Metal piece found in 5star

Address: Pune

Date : 16th Aug, 21
Location : Pune

We purchased a bunch of 5star chocolates last week. Yesterday while eating one of the chocolate, there was a sharp metal piece inside the chocolate. My mom was able to luckily detect it and she quickly spat it out.
Had the kids in the family been eating this, this would have turned out to be a disaster. The metal piece was sharp and could have easily caused internal bleeding.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaiz202020
Aug 17, 2021
Resolved
Report
Copy
Resolved

Foul smell and oily Cadbury Dairy milk ,Silk, roasted almonds

Brought it yesterday. It has a pkg date of Match 21. After opening, there was a foul oily odor coming from it. The inner packaging was very oily, so much so that it came in my hands as well. Found it not suitable for consumption. The company must look into this and provide a solution....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhaysingh8707
Aug 17, 2021
Report
Copy

Cadbury joy deliveries Rakhi pack

I am not able to track my package whose order id is[protected], its only showing orser confirmed since 2 days, I want to know the current status of my package,

Please resolve this problem as soon as possible.

Thank you...
Helpful
Found this helpful?
1 Comment
Report
Copy
L
Lucky Joshi
Aug 16, 2021
Report
Copy

Order does not receive

Address: S/O MR. PRADEEP JOSHI, OPP. KUCHAMAN COLLEGE,, STATION ROAD

I have been ordered Cadbury potli from official website but I don't receive any confirmation mail and deducted money also...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Saikat1980
Aug 16, 2021
Resolved
Report
Copy
Resolved

Cadbury Silk Kolkata location

Address: Cadbury India

Date of Incident : 16.08.2021
Product Pkd Date - Feb 2021

My 9 year old daughter took out the seal packet from refrigerator and opened it, i saw her eating and i too went as we love chocolates.
I saw fungus type ( pics attached) all across the chocolate.

I m literally stunned on the product & i hereby want to complaint. My daughter has already ate few pieces. What about that ???...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hassan Nazeer
Aug 15, 2021
Resolved
Report
Copy
Resolved

Dairy milk family pack 100 rs

The product got small small holes in it.wtf is this I don't know it has a worms or not why there is small holes every where some are whitish holes.what type of products are you making. I'm very very dissatisfied in it.make a good product so people can eat just don't make money.focus on quality not quantity.take it serious guys if a child consumes it if he gets sick.### man Cadbury is making worst products nowadays....
Helpful
Found this helpful?
Write a comment
Report
Copy
A
AshlyGeorge
Aug 15, 2021
Report
Copy

Bad taste and smell cadbury dairymilk silk chocolate

Address: THAZHAKUZHIYIL HOUSE, PAMPADY

The cadbury dairy imilk silk chocolate we bought from MORE SUPERMARKET PAMPADY for Rs 70 tastes and dwells bad .man date 12.03.21...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Shamily Rajendran
Aug 13, 2021
Report
Copy

Defective food-Oil smell

Address: Visakhapatnam

Hi,

I have purchased 3 diary milk Roasted alomond chocolates worth Rs.80 each and found each one has coating of an oil and it is not in an consumable condition...
Helpful
Found this helpful?
1 Comment
Report
Copy

New Member Registration

The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

New Member Registration

Already a Consumer Complaints member? Log in now
  •            
    or

New Member Registration

A confirmation email was sent to "".
To confirm your account, please click the link in the message.

If you don't see the email in your Inbox, please check your Spam box.

User Login

Not a member of Consumer Complaints? Register now.
  •            
    or
Loading, please wait...


Your password has been sent to the specified email address. Log in

User Facebook Login

GDPR