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National Highways Authority of India [NHAI] Complaints & Reviews

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Updated: Jan 30, 2025

Complaints 8440

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Bad 😕 It seems that National Highways Authority of India [NHAI] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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NH 25, Jodhpur Pachpadra, Encroachment

Inordinate delay in Exempted fastag application no: RO-CHE-23200266377 regd.

Inappropriate toll collection

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National Highways Authority of India [NHAI] reviews & complaints page 21

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I was travelling between bhopal to nagpur. Incident happened at Bagwada Toll plaza where I have to wait for more than 5 minutes because there tag reader is not working. The toll owner used the hand held device forcefully to deduct the amount and verbally harrassed me....

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The Rohtak exit of western peripheral is majorly damaged . Please look into the matter urgently . This is a serious issue ....

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Address: rewari

Respected Sir the road condition from Dharuhera to Bilaspur is very bad and there are many big potholes which can cause any dangerous accident and damage to the vehicles I humbly request you to please repair as soon as possible, All flyovers are to be needed repair...

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Respected Sir/Medam

Illegal Construction in National High Road Area and occupied Pedestrians Road in the following area.
In Survey No. 84/7, Anandapuram to Tagarapuvalasa Survey Road, Rajula Tallavalsa, Visakhapatnam Dist
Shop Names are 1. Sri Manikanta Water Plant 2. Magic Dricks 3. Sushma Chemical Laboratory 4. Arogya Milk.
Attached Photographs for reference.

Kindly do needful action...

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Dear Sir/Medam

Area: Rajula Tallavalasa
Dist: Viskhapatnam Dist - 531162
State: Andhra Pradesh

Shop keepers are occupied pedestrains place, Pedestrians are using Highway Road find attached photo graph for you easy reference

Thanks in Advance...

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Dear Sir/Medam

This is to bring to your kind notice that, in Rajula Tallavalasa, Bheemunipatnam Mandalam, Visakhapatnam Dist, A person who is occupied National Highway site and constructed illegally and occupied footpath which is discomfort to pedestrians

Thanks in advance...

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Address: W4MG+3VM, NH 148B, Mohindergarh, Haryana 123023, India

I was travelling from punjab to jaipur on March 11, 2023.
I crossed all the toll plazas from Punjab to Jaipur, Rajasthan but had no issues with my fastag.
But when i came to SIROHI BAHLI PLAZA, NRP ROAD PROJECT NH148B the workers on Toll Plaza said that their fastag is not registered and they straight denied to manually enter it and said Do whatever you can do or complaint wherever you want to complaint, only way you can pass...

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Respected Sir/Mam
I am a Student of Nagesh karagaji Orchid College of Engineering and Technology, Solapur.
As my college is situated side of NH-52
There is a wine shop infront of my college which is exact side of NH-52.
And one more thing I want to bring to you is there is an illegal selling/consumption of liquor in dhaba named as Sheetal Dhaba/Hotel which also situated side of NH-52.
Wine Shop name called...

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Address: Vpo Haibatpur Karnal Haryana

My car no HRO7AD5623
Wrongly charged by rs265 at jakhauli toll plaza on 09/03/2023 at 21:00 which is incorrect. I request my extra charge back.
Thank you...

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So many speed breaker build on NH761 belhe jejuri road, don't think this app are legal as no spreed breaker Building guidelines followed, traval time slowed by 30 minutes, some places 5-6 speed breaker within 300 MTR, need to take action on priority. Look speed breaker build as per instruction of local person without any survey...

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Dear Sir/Madam,
This is to bring to your notice that an fruit seller as acquired footpath in Chikkajala Junction where there is U turn due to which pedestrian is walking in highway which is leading to traffic and accidents.. Now even Metro work is going on in this road.....

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Address: Chikkajala

Dear Sir/Madam,
This request is on NH44, Chikkajala Junction where an fruit seller as acquired footpath due to which there is no way for pedestrian to walk..
Since this is Junction vehicles come from 3 sides since there is U turn here and one side Metro work is going on ... Due to this there is traffic and people may die since they need to walk on highway due to no Footpath..
Please look into this and support so that...

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Actual toll fare for LMV at NH48 Hebbalu toll is 60rs but 120rs deducted from my fastag. This happens for 2 times.

Kindly refund the money to my fastag
Tag ID: 34161FA820328EE819A560CO
Customer ID: 14091845

I have attached transaction screenshot for your reference....

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Address: Malewadi Bhokarwadi Tollway Pvt Ltd, Near Aurangabad

Sir,
As per dirn from higher HQ and Army Act 1901, army pers are exempted from paying toll tax on production of their Identity Card. However same was denied and alot of time was wasted at Malewadi Bhokarwadi Tollway Pvt Ltd near Aurangabad. The name of Toll operator was Mr Shailesh Kulkarni

For info pl
Regards...

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Address: 352028/Agnampadi Toll Plaza

Dear Sir / Madam,

I am residing around 1 km from the 352028/Agnampadi Toll Plaza. The toll plaza manager refuses to issue me a monthly pass for my car even after I have showed him my electricity bill for my flat (which I own and live in).

As per the toll plaza manager says that my vehicle needs to be registered within 20 kms of the Toll Plaza and not anyone residing within 20 kms of the toll plaza.
br...

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Address: keonjhar district

Dear sir,
We have requested and submitted all the required document 5 times a\to the Authority of Banajodi (Padmapur) ( BOT (Toll) )134.380 - NH-215 in Odisha, for turning on the local discount for the vehicle OD09X8488, OD09X8474. All the documents are submitted before 15days.

The official of the toll plaza is not Turing on the discount, where they always delaying the process with useless cause like computer not working,...

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Address: Gurgaon

Hi Team,

I traveled on Nuh toll plaza from Palwal to Nuh on 02.03.2023 at around 08.00 PM. When I entered on toll plaza and asked that pls captured my fastag but they said yes recorded and when I exited from Nuh exit point and the toll cost is 45 for my journey but they charged Rs. 200 INR on 04.03.2023 for whole journey from my fastag account. Pls help me to get my money back and take necessary action because they are doing...

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Address: Narwana, Toll Plaza

The workers working at toll plaza Narwana misbehaved with me and my family.
Due to some people who were not ready to pay toll on toll plaza.
I waited long enough for the matter to settle, but after few minutes they asked me to change the lane when I refused to pay the toll as I had been waiting too long in the queue they were not ready to cooperate. One of the employees instead of asking me politely was quite rude, he started...

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Address: RAJKOT

RASIK MARU
RAJKOT-GUJRAT
Date[protected]

Application Subject:- Proposed Improvements on National Highway 8/B.

Dear sir
Have a good stay.

I am Rasik Maru resident of Rajkot Gujarat.
I live in that area of Rajkot, near which National Highway 8-B passes.
The work is going on here for the last 2/3 years and is about to be completed now.
I have full confidence...

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Address: Dhekiajuli

Respected sir/madam, i am a resident of assam.Condition of National highway 15 is very worst.From mangaldai to dhekiajuli road condition is very worst and dangerous for driving and riding....

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