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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Sep 10, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 238

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L
Lokesh6317
Dec 16, 2020
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Exeter toll charges

Address: [email protected]

Dear sir I ur toll employee clam me eaxta money I m enter dhuai toll and jakhauli t-1 charge 150rs but I confrome this have only 80rs this is not fair and ur employees bad behaviour I have family this time so I m not create any issues I gavi money and go. I m go in court and complete and file case ur agains My name Lokesh Choudhary mobile no [protected]...
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Vedant Kaushik
Dec 16, 2020
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Double charges and Unethical Behavior

Today I traveled from Gonda to Lucknow and at Shahab Pur Toll Plaza, Lane 04, the toll booth showed fastag blacklisted despite having sufficient balance.
The behavior of the person at the booth was very rude and kept saying that you have to maintain Rs. 1000 in Paytm wallet for the deduction of Rs. 15(Since it was a return journey).
They took cash for the toll and the money for the toll was also deducted from my Paytm wallet.br...
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S
sachin001raj
from Delhi, Delhi
Dec 16, 2020
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Double toll tax collected

At Chhajarsi toll plaza, Toll collected on 11 December, 2020 is INR 125 while on 12 December, 2020 toll collected was INR 65 on the same toll plaza.
Attached are the image of toll deducted.
Why is the difference between the two? Do the Govt of India/NHAI really concerned about these irregularities and take any action?...
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S
sallukhan95
Dec 15, 2020
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Construction & Maintenance of National Highways

Address: Near Canara Bank Village Kailora Hathras juntion District Hathras Uttar Pradesh 204102

There is a huge dug in the center of the road on Hathras - Sikandra Rao road (NH 33). Can be many chances to happen accidents due to this kind of negligence. Please cast it as soon as possible to get it fixed....
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R
Ramla2
Dec 15, 2020
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Regarding for fraud fastag

Address: Akhepura toll plaza sikar Jaipur road palsana

Dear sir
Toll plazas these boys annoy the carriage Every car who goes to the case line forces the car to force fastag The leader of all this is an employee working in this toll plaza And they are selling 250 rupees fastg for 500 rupees Please take immediate action on this toll plaza toll plaza ka karmchari hai uska naam niche likha gaya hai Who is selling this fake fastag

Toll employe name RANJEET GARHWAL
br...
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S
srgadakh
from Powai, Maharashtra
Dec 15, 2020
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Request for refund of excess amount charged

Address: Baswant Plaza , Pimpalgaon (B) District Nashik

On 13th and 15th December 2020 I have travelled by my car No. MH15EP8054 via Baswant Toll at Pimpalgaon (B) District Nashik.
Being a local resident and vehicle registration from the same district they should have charged only Rs. 40/- . But they have charged Rs. 145/- each time when I cross the toll plaza. I have visited the toll plaza at their office for requesting the refund of Rs. 210. But they have refused to do so. Please help...
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S
Saket Pitliya
from Powai, Maharashtra
Dec 15, 2020
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Mental harassment

I have a fastag of IDFC First bank for my car RJ27CE0823. There is balance of more than Rs. 500 in my fastag but I was stopped at Negadiya Toll Plaza in Rajasthan stating that my tag is blacklisted. I called NHAI Fastag and requested them to remove my tag from blacklist but they are saying it tis the mistake of bank and when I called bank, the bank people are saying that the tag is blacklisted is from NHAI side.
I am in great mental...
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A
Aayur
from Noida, Uttar Pradesh
Dec 15, 2020
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Payment made

Double toll collected on Kini toll naka near satara ( maharashtra) & khed shivapur toll naka thru fastag also saying there is no balance in fastag. Even being Pune citizen i dont need to pay khed shivapur toll so the toll collected thru fastag is not valid. My vehicle ( MH12EM6918) travel on this route on 12th dec & 14th dec 2020. Pl reimburse the excess toll collection ( 75+95+95) in fastag account.
Kedar sathaye
[protected]...
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A
Ajain121
from Delhi, Delhi
Dec 15, 2020
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Double charge of toll tax

On 31.08.2020, I have been charged double on toll plaza (One from my fasttag and other in cash), toll plaza name is Rohad KM 52+460.

Toll operator said that fasttag is not working so I have to pay toll in cash that also of double amount RS. 120.

Car no is DL 1CAA 6370...
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A
Ayush ghurka
from Powai, Maharashtra
Dec 15, 2020
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Take more toll tax

I was travelling by mini bus towards Nagpur from chhindwara the toll tax taken by saoner-chhindwara kelwad tollplaza was 230₹ while i was coming back from same toll plaza they have taken 110₹. 110₹ is the right amount as written on their board fro mini bus and lcv. I have the photos of receipt please see into this matter and refund me my money!!

My name - ayush ghurka
Mail- [protected]@gmail.com
No.-...
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L
Lt Col A K Mathur
from Mumbai, Maharashtra
Dec 15, 2020
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Mismanagement of Toll Plaza between Durgapur & Panagarh

I'm a serving Indian Army Officer and I commute between Durgapur and Panagarh two times daily. In last two years plus I've noticed that the Toll Plaza is mismanaged because of which the commuters have a difficult time. The toll exempted lane is invariably more crowded than the other lanes with all non exempted vehicles blocking the way. Invariably there's an Ambulance with a patient waiting in the long queue which is pathetic. The four wheelers...
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A
Abhi141186
from Powai, Maharashtra
Dec 14, 2020
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Regarding Toll Tax between Bargi to Jabalpur

Address: saliwada Gaur jabalpur

Today I was traveling From seoni to Jabalpur, I have paid RS 125 ONLY TO DRIVE 3 KM IN TOLL ROAD. I am very unhappy with the behavior of toll person. Kinldy do something otherwise i will file a petition against NHAI...
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S
sundar.sm
from Mumbai, Maharashtra
Dec 14, 2020
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Bridge Not Constructed

Address: 4/173-23, VEERAPANDIAN NAGAR. THOOTHUKUDI-628005

The bridge above- Meelavittan Railyway track, at Thoothukudi Tamil Nadu in NH38 is not constructed for the past 12 years. Why is it such a legacy issue, is this bridge is at Ladak, is it near China border or near the PoK border??...
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P
prabhjot chandi
Dec 14, 2020
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Fastag and cash lane were same

Bhilwara to ladpura khachrol toll plaza
I was with my family in my car . Then i was about to pass this toll . What i found after reaching there is that there is only 1 line for passing as there were no seperate lines for fastag and cash . I asked the concerned authority about it . Then they started misbehaving. And then I started to switchon. The video then the people there said we will snatch your phone and will not give back there...
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N
nileshzanzad
from Powai, Maharashtra
Dec 14, 2020
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Shedung NH48 Taking Toll in Cash & Fastag to

Address: Thane

Shedung NH48 have 2 lane 1 lane for cash & 1 Lane For Fastag... They Take Cash in Cash Lane & Cut Fastag Payment...
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Pintu909
from Powai, Maharashtra
Dec 14, 2020
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Double toll amount with kelWad toll

Kelwad toll receive the double toll in fastag up 70/rs. End return the same amount deducted the toll PL. Clear the up & down toll booth the same amount MH31CP7131...
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P
Punitt111
from Powai, Maharashtra
Dec 14, 2020
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Online or offline money lene pr

कल रात 8:45 पर मेरी गाड़ी UP37F7491 छिजारसी (पिलखुवा)यूपी टोल टैक्स से गुजरी टोल कर्मियों ने बताया आपके फास्टैग में पैसे नहीं है जबकि मेरे फास्ट टैग में ₹357 50 पैसे बैलेंस था उसके बावजूद...
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B
[email protected]
Dec 14, 2020
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Toll plaza employee collected cash also debited from my fastag account

Dear sir on 13.12.2020 while my driver crossing toll plaza Sonapetya plaza and Jaladhulagori toll plaza both of them collected cash also debited from my fastag account. Please refund my amount....
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K
KSKGanesh
Dec 14, 2020
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Full Toll Fee collected in SriPerumbudur,Kanchipuram and Chennasamudram, Vellore Toll Gates with Poor maintenance - Request for Refund.

Dear Sir/Madam,

NHAI Collected 100% Toll Fee in Sriperumbadur, Kanchipuram (Rs.50/-) and Chennasamaduram, Vellore (Rs.45/-) on[protected] and[protected] through FastTag. This is against Court Order issued to collect 50% Toll Fee for two weeks upto[protected] and same published in both Tamil and English Daily News Papers due to poor maintenance of Road.

Kindly, I request you to arrange to refund the toll amount...
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K
Kanimozhi Sundar
from Salem, Tamil Nadu
Dec 14, 2020
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Bad Travel

Address: No.7,Aishwaryam Flats, Mandavelipakkam, chennai

Sir, this is Kanimozhi.S from Chennai. On 11.12.2020 i travelled from Arni to Chennai via 2 toll plaza (NH 48). The road conditions were very worst which was observed by the Honourable High Court, Madras on several times... But that 2 toll plazas maintain the bad road condition which caused many accidents... And also my vehicle condition damaged because of the uneven roads... But they didnot stop to collect the toll.. hereby i attached the...
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