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National Highways Authority of India [NHAI] Complaints & Reviews

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Last updated Sep 10, 2024
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National Highways Authority of India [NHAI] reviews & complaints page 236

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R
ravichandran venkatesan
Dec 21, 2020
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Toll fee double charged reg

Address: Chennai Dinivanam Highway

Toll fee charged twice one through Fastag and also money collected by cash also for same day travel. Please take necessary action and return the money deducted through Fastag and initiate action against the employee who insisted for double payment even after showing the mobile message. For Chengalpattu local vehicle toll collection itself is unjustifiable and also road maintenance is not at all that good for the money collected....
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R
RoyDipakRoy
from Delhi, Delhi
Dec 21, 2020
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Wrong charging by toll gate

Address: Hyderabad

I have traveled from Edulanagulapally Plaz to Patancheru plaza today around at around 9-30 am (Trip no.[protected]. I was charged Rs. 70 instead of Rs. 20. Many time I faced same problem. Hope National Highways Authority will work on this to avoid loss of commuters because of faulty scanner of Toll agency....
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S
Sourabh Makani
Dec 21, 2020
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Complaint against toll plaza toilet

Address: makani villa h.no.254 old hbc near maruti park, ward no.30 sirsa

Vill.thana toll plaza

In ki toilet main bill kul safai nahi. Hai na hi koi safai karmi hai.toll le rahe hai service nahi de rahe....
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G
GURURAJ HEGDE
Dec 21, 2020
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Fastag not refund

19.12.2020.
I am used service road(not toll road), still amount 80/- deduced from my fast tag.(transaction slip attached)
Refund not done.
Location- NHDL toll road (hubli-dharwad bypass)
karwar toll...
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K
klmahobe
Dec 21, 2020
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Too much time taken (more than 5 minute) at toll plaza ,with fastag

Address: BHOJPURY TOLL BARIER , NEAR BILASPUR (CG) ,IN RAIPUR -BILASPUR HIGHWAY , CHHATTISGARH AREA

At bhojpury toll plaza, in raipur-bilaspur cg) highway, in fastag lane it took more than 5 minutes, only one truck was their at window . They were collecting money by hand .
I was in vehicle - cg10bc5187, having bank of baroda fastag...
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V
vrmrao407
from Hyderabad, Telangana
Dec 21, 2020
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Very bad road maintenance

The road on paalar bridge is very bad both ways, which is just 8 km from the Paranur Toll Plaza, Kanchipuram, Tamil Nadu 603101

And also road before c3 cinema is also very bad, full of pit holes which is 10 km from the same toll

Please repair or return my toll charges as you are not maintaining

I am Rama Mohana Rao vanapalli
[protected]
My car number tn22 cj 7886...
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S
SRI DURGA ROADLINES
from Delhi, Delhi
Dec 21, 2020
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Very crude behavior

Nathavalasa toll plaza, staff mera trucki no ap39t 4999 driver kesaath boora baath kar raha hey...
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R
rigenboro
Dec 21, 2020
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In toll gates both manual cash and automatic debit from fastag are being taken place

Address: lokhra

In the nazirakhat toll plaza, i have paid the tax by cash, but later my fast tag account was also debited for the trip. If fast tag gets auto debited, then why they are taking the cash manually without checking properly as they said we can pay either by cash or by fast tag. This is the second time i have been facing this type of excess charging and there is no process of tracking. Earlier when i used my fast tag they debited twice the amount...
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S
Suresh Bedre
from Delhi, Delhi
Dec 20, 2020
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No safety measures being taken.

Address: Lonikand

Pune Nagar Highway 6 laning and widening is in progress.It is really appreciable.
But no any type of safety measures being practiced by contractors.So it is become very risky to travel on this road.Particularly from wagholi to Koregaon Bhima area is very dangerous.Today My son and daughter severely injured because of mistake of JCB driver.He did not helped but ran away at lonikand today.Can you look into....
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D
dilekin
from Powai, Maharashtra
Dec 20, 2020
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Road access blocked, slabs removed, unable to travel for past 5 months

Address: Padmalayam kayiliad post, shornur, palakkad, Kerala, 679122

Respected Sir,

This letter regarding a Complaint of the recent ongoinng work at Vembalathpadam, Kayiliad Village, Chalavar Panchayath. My Mother (Sreedevi K, aged 66 Staying alone at my house. During the work a big culvert is errected and the same is blocking our road, and accessing my home is difficlut. To make matters worst the slabs are demolished and even two wheeler cant enter the location. There are other houses near...
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A
Ashwitha Fathima
Dec 20, 2020
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Inappropriate driving and behaviour

Address: Nearby walayar check post, Tamilnadu

TN 45 BU 2695 lorry found to be drove inappropriate way and made panic of for other vehicles. That driver disobeyed driving rules and tried to hit many vehicles on the road... I and my father was driving from Coimbatore to Palakkad in 544 highway, this lorry overtake us in an inappropriate way and blows air horn continously to make us panic... Those people were drunken. We did shout at them and they blocked our way at just before walayar...
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Bhaskar Malani
Dec 20, 2020
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Extremely long waiting time at toll plaza

Address: Hirebagewadi toll plaza, NH48

The hirebagewadi toll plaza on NH48 has extremely long waiting time, when asked about the 3 minutes rule the employees over there did not bother. Please take some action with for the same...
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Baldevraj Rayaan
from Delhi, Delhi
Dec 20, 2020
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Toll extra complain

Address: Mohalla Rayaan raipur satwari jammu cantt
Website: www.fastag.org

Complain no 2735412 Dec. 11...
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paul@2756
Dec 20, 2020
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Axale passing not obeyed at toll plaza

Address: Paschim Madati toll plaza (Near Siliguri, P.s- Bidhannagar,Dist- Derjeeling,West Bengal

Sir, I have a 12 wheeler vehicle that is under passing loading capasity is 31 ton. & govt. grant 5% extra load, and 500 kg. extra for diesel and triple. Total under passing load is 32 ton 500 kg. But the toll plaza said that govt. grant extra 5% not given in the total load and want 1450 rupees fine for it and bad behave with my Driver. Plzzz do something as soon as possible.
Mob-[protected]
[protected]@gmail.com
br...
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A
Amandeep Nain
Dec 20, 2020
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Collect money from local residents

Address: Narwana

Toll plaza facilities are very rude and they collect money from local residents...
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S
Sindhump
from Delhi, Delhi
Dec 20, 2020
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Regarding waiting time in toll plaza

Hello this Sindhu here from karnataka in ashoka toll plaza we were waited for more than 10 minutes in ashoka toll plaza hirebagewadi coz of der improper service and we didnt get any kind of exmption over der. Whether 3mintutes waiting rule dont apply to them or what we really dont understand its really creating problems to common people please look after these things...
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K
Khairulbari Tapadar
from Delhi, Delhi
Dec 20, 2020
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No Entry for no reason

Address: J.b. Road

Dear sir/Madam.
1st complaint.
I am a passenger .Coming form Barpeta Assam to Kalain cachar assam via meghalaya shilong Road NH6 (J.B.Road).
This is the NH Road this road is going to touch with 4 state .
When we cross juwai our Vehicle pool on line.this line is approximately 8 k.m .there is passenger bus, vegetables Van, light ven, Track & private car also. This no entry is going approximately 12 hrs going .br...
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Reetu Mondal
Dec 20, 2020
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Locked and unclean ladies toilet

While travelling from Haldia to Durgapur, we stopped at Highway Nest at Palsit to get some food and use the toilet.
The toilet was in locked condition. I had to ask for the keys from the shop (Highway Nest) to use the toilet.
The toilet was very untidy and dirty and found clogged.
May please look into the matter....
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திண்டிவனம் ஜானகிராமன் கவுண்டர்
Dec 20, 2020
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In connection with the damage to the farmland by the occupation of the National Highway by a private company

Address: Indian Oil Station Chennai - Trichy Hwy, Tamil Nadu 604206 https://maps.app.goo.gl/6niNkGy7rKrMggC86

To the attention of the esteemed National Highways Authority,
I live in Tenpasiyar village, Tindivanam taluka, Villupuram district, Tamil Nadu. In our area, Indian Oil Company (Varun agency) is operating on the side of our land. We have been farming on our land. According to the drainage system in our town, the rain water leaving the town can only go out through the petrol station (Varun Agency) station i.e. through the canal along...
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Sameer Mohire
Dec 20, 2020
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I am complaining about double toll paid at Kini toll plaza.Took cash from me saying fast tag black listed ,money deducted from payrm as well.

Paid Rs. 75.0 FASTag toll fare for vehicle reg. no MALA251ALFM395462 at Kini Toll Plaza on Dec 19, 2020 19:59:08. Toll txn Id: [protected]. Updated Paytm Bal: Paytm Wallet- Rs 191.2...
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