Claimed

Orange Tours and Travels Complaints & Reviews

www.orangetravels.in

1

Updated: Sep 14, 2024

Complaints 504

Resolved

49

Unresolved

455

So far, so good. Orange Tours and Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Orange Tours and Travels will keep up the work and continue to help more customers with their concerns even better 🤝

Complaints

Contacts

File a complaint to Orange Tours and Travels

Having problems with Orange Tours and Travels ?

File a complaint and get it resolved by Orange Tours and Travels customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Travel & Vacations

Orange Tours and Travels

Recently resolved complaints

View all complaints

Baggage damaged in orange bus dicky

unreliable and irresponsible travel operators

about sitting on

unnecessary bus change coz of permit issued u have

the worst bus service

Most useful reviews

Lost my baggage

Cancellation of bus on the day of travel

Suffered 12 hrs on - Bangalore to Gudivada trip (12/Jul) with broken AC.

Featured stories

Lack of response, delay, and no return of money

Orange Tours and Travels reviews & complaints page 23

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: Bangalore, Karnataka, 560001

Hello, i booked a bus ticket on redbus for orange travels. A lady passenger booked ticket on 4-jan-2017. Bus details: orange bus from bangalore to trivandrum. Starting at 8:15pm from madiwala, sleeper bus. The driver and cordination person forced us to chase the for almost 15 kms, still thet failed to pick us. We lost an important function due to missing bus. Please register this complaint against orange bus for cheating our money. My contact...

Helpful

Found this helpful?

Write a comment

Address: Visakhapatnam, Andhra Pradesh, 530018

The drivers of bus from vizag to Bangalore on 27-12-16 are using abusive and filthy language with passengers and are with quarrelsome attitude. They r not maintaining any manners while interraction with passengers. Vijayawada Benz circle office staff also supporting the drivers which must be avoided for better satisfaction of passengers. Pls provide healthy atmosphere in the bus...

Helpful

Found this helpful?

Write a comment

Address: 500026

To the respected
Sir i booked the bus from tirupati to hyderabad with - orange travels - busno: ar025633, serviceno: ott-1026, contact no: [protected]. A/c sleeper. The was neatly maintained from inside but when the buss started we can hear all sort off metal sounds and wriggling of the bus. We couldn't sleep till the end of our journey. I thing the gov will wake up until the next bus accident when people die. Please stop this kind...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560066

Hi Dear,

Yesterday, I boarded the bus from Hyderabad to Bangalore. After half hour or so, my Seat no-F1, water started drifting from the Ceiling of AC fitted within the seat. We complaint to the Driver & associates but they seems to ignore it in a rude fashion & said that they can't help it. So, for entire journey i.e. 8.5 hrs i have been suffered a lot in regular interval of drifting water from the ceilings not even me three-...

Helpful

Found this helpful?

My name is varun. i booked a bus ticket from chennai to kochi for pooja holidays through redbus. date of traveling was oct 7 / 2016.

Pnr no. is : 2906049
They informed me bus will arrive at sriram gateway, perungalathore. my bus was scheduled at 8.30pm. bus didn't reached ontime and from 8.30pm on wards i started tracking bus by giving missed to no. given.

But i didn't got the status and got only a message...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka

Hi
I have booked a bus ticket from Bangalore to Trivandrum via Goibibo by Orange tours and travels on 14 September 2016. Due to kaveri issue, the bus could not move after Hosur.So they dropped every passengers on their respective boarding points and told us that ticket fare will be refunded. Till now it is not refunded to my account.
Please refund the fare as soon as possible. My booking id is GOBUSANDb816f[protected].
br...

Helpful

Found this helpful?

Write a comment

Address: Chennai, Tamil Nadu, 641666

I have booked AC Sleeper - Seat no - U1, from coimbatore to chennai, but my seat have no screen also when i asked the cleaner and driver for a change of seat they refused to do that, being a lady how can one sleep in the uncovered area, also they dint provide me a blanket, when i asked for it they gave me one pathetic blanket with horrible smell. When you guys cant able to provide the basic needs for the passengers why you are charging high...

Helpful

Found this helpful?

Write a comment

Address: 560016

Website: www.consumercomplaints.in

I am travelling from trivandrum to bangalore by orange tour and travel bus.in the bus tv is not working. When i checked with the driver, he was drinking alcohol and said it will not work. I asked why then he said it will not work and simultaneously he was drinking and driving. Also when i opened the blankets it was smelling like anything and swear you cannot put on you..
I just want to say this is the worst service and it should be...

Helpful

Found this helpful?

Write a comment

Address: 500082

Website: Orange travels

We are students pursuing btech from a reputed college. We had a trip to goa for new year 2016. We approached orange travels near alwin colony hyderabad. The owner didn't return the money which we gave to the driver for fuel in the vehicle. The money we gave for fuel is excluded in the trip deal. Now the owner named vishwanath is not returning the money. Please take action....

Helpful

Found this helpful?

Write a comment

Address: 560071

Website: orange tours and travels

Hi team,
I booked ticket on 12-aug-2016, 3:15 am from madiwala, bangalore to coimbatore. I reached at 2:55 am and have to wait till 4:30am. The driver did not stop the bus at madiwala, near police station where it actually stops every time. I am frequent traveller at least twice every month.
I have to call operators, drivers, took a cab till hosur to catch the bus. Seat number us d2.

Actually, the operator said...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500049

I am travelling on ott 134 from hyderabad to vijayawada on 18 th aug. Worst bus ever seen bad odour tv is not working. Very bad service. Its not worth of spending 800.00....

+2 photos

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 500018

Website: Consumer complaints

When ever i book this bus facing at least 2-3 problems i think it's the 3 time facing my problem today i hav booked my seat in ott-23 sleeper a/c bus got repaired n inside no blankets on beds n no curtains very careless ppl really i got very frustrated with this journey worest journey... U ppl hav to check everything before arriving worest part of my journey i had ever seen and no lcd monitor in my place everyone is watching movies in their...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh, 590002

Travel dates from orange travels
From bgm to hybd 01082016
From hybd to bgm 04082016
I regular travel to hyderabad official purposethrough private bus travels agencies and this time i chose orange travels to fro belgaum hyderabad and it is my first last traveling experience with orange travels because of their disgusting service and maintenance
Firstly while going from belgaum to hyderabad i dint received pillow...

+1 photos

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Website: www.orangetravels.in

With my family i was traveling from mangalore to hyderabad by a sleeper in bus by http://www.orangetravels.in. the fare is very high in comparison with peers. when i boarded my berth had a bedspread that was dirty - it looked like vomit dried up. obviously i asked for change. they refused. i called their call center. they asked them to change, when however it did not happen i called again. they changed - they (personnel) become like ruffians...

Helpful

Found this helpful?

Address: Hyderabad, Andhra Pradesh, 500028

Website: Www.orangetravels.com

We book a courier on orange couriers and travels on 26/july/2016 and they promised to delivered within 2 days and upto 30th they don't delivered and when we check with all office in hyderabad and there reply is your courier is missing and we are not responsible and will inform if we get any details. Is this the way to treat the customers.my consignment no is MPV/P/16/00043...

Helpful

Found this helpful?

Write a comment

Address: Hyderabad, Andhra Pradesh

Website: orange tours and travels

We are 7 members, all o[censored]s are girls, did online booking for 12am bus from kadapa to Hyderabad.we got seat confirmation message only.we didn't get any further information, not even bus driverr's number.we contacted customer care for further information as it was already 12.30am.then they gave us d driver mobile number, which was switched off for long time.after some time we came to know d bus was already left, even without intimating us.then...

Helpful

Found this helpful?

Address: Ernakulam, Kerala, 682013

Website: Orange Tours & Travles

I had booked 2 tickets, from cochin to bangalore, in service ott-120, on 10/07/2016. though scheduled departure time was 7 pm, me & my daughter were kept waiting at the boarding point till 9.30 pm, before announcing cancellation of the service due to technical issues. another bus was arranged at 10 pm which also did not have permit to get inside karnataka and had to drop us off at the tn-ktk border. another pick up vehicle was supposed to...

Helpful

Found this helpful?

Write a comment

I booked two tickets from Chennai to Bangalore for travelling on July 10th, 2016 @10.45 pm.Received a call from Orange travels in the morning of the day of travel saying that the bus service has been cancelled due to fault in the bus and I was told that they will nor be providing any alternate arrangements to travel.Being a weekend with most of the buses running out of seats, I had to book the last two seats left in another bus by paying...

Helpful

3 other people found this review helpful

3 found this helpful

Address: Hyderabad, Andhra Pradesh, 500058

Website: Orangetoursandtravels

Ar023641, ott15_slp, seat:l1, i have boarded this bus on 7th july 2016 to travel from hyderabad to kakinada. let me share my experience/feedback on this journey. the bus driver and attendar is so rash while speaking to customers, they are not giving any value or respect to others. for example, the bus stopped at vijayawada near to the tea point, both driver and attendar having tea, while seeing that i get down from the bus and took the tea,...

Helpful

Found this helpful?

Write a comment

Address: Bangalore, Karnataka, 560037

Website: www.orangetravels.in

I booked a bus ticket on orange tours and travels from bangalore to tirunelveli on 24th june 2016. I put my pickup from bommanahalli. But they didn't picked me up. They told me that they have left me and they are waiting in hosur toll gate. They asked me to get orange travels bus which is going to cochin and asked me that you'll get your bus. We were sitting in the cabin and travelling. But my bus didn't wait and left. This cochin bus left...

Helpful

Found this helpful?

Write a comment