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Orange Tours and Travels Complaints & Reviews

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Updated: Sep 14, 2024

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So far, so good. Orange Tours and Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Orange Tours and Travels will keep up the work and continue to help more customers with their concerns even better 🤝

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Baggage damaged in orange bus dicky

unreliable and irresponsible travel operators

about sitting on

unnecessary bus change coz of permit issued u have

the worst bus service

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Lost my baggage

Cancellation of bus on the day of travel

Suffered 12 hrs on - Bangalore to Gudivada trip (12/Jul) with broken AC.

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Lack of response, delay, and no return of money

Orange Tours and Travels reviews & complaints page 22

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Address: Hyderabad, Andhra Pradesh, 500089

Website: www.orangecargo.in

On Saturday this month i.e 26/05/2017 some items were shipped from Tirupati to hyderabad through cargo services. as per the orange cargo services team it was said that the items will reach destination by 11 am the next day i. e on sunday. I thought of getting the confirmation from the office before going, as we are staying far away from lakdikapool. unfortunately none of the numbers were working. went to the office to collect my boxes and...

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Shame on these travel operators. This is the difference between the new comers and travels operators who are in the industry for decades. The new comers in the transportation industry compromise a lot on customers safety for making quick money. These people run the buses without proper papers. I would warn other passengers using bus services not to travel with these operators. Especially with Vehicle registration No starting with AR and OR....

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Address: 501218

Website: www.orangetravels.in

I have booked a ticket on[protected] from hyd to manipal. As Iam on the way to boarding point even they didn't called to me and when I called they are saying that we already crossed that boarding point...driver is saying follow us to catch the bus...the case here is if the bus missed mean need to go on next day only...such a iditioc and irresponsible travels I didn't seen ever before...I strongly recommend to people that don't book tickets...

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Address: Hyderabad, Andhra Pradesh, 560072

I have booked a ticket in orange tours & travels via redbus app from karwar to bangalore on 19th may'17 - 10pm. I been to the pickup before half an hour means 9.30pm. I waited upto 10.30pm, then i called the travels agency no, they said, bus was on the way, will reach shortly. Then waited upto 12am, then i contacted the travels, they are said, bus already left karwar, driver forgot to call u. Sorry for inconveince. Now after 12am, no alternative...

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Address: Hyderabad, Andhra Pradesh, 500017

Website: Www.orangetravels.in

We are travelling from Hyderabad to shiridi through Orange bus with PNR:4506593.
My wife got rashes all through out her hands and legs. Rashes may be because of bed sheets or blankets.

Upon checking with Bus conductor/helper, he suggested us to call the calling centre which we tried but nobody answered our call. We request for full refund or any better resolution of this case....

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Address: 440021

I am travelling in ott 30 from nagpur to hyderabad..ac was tripped due to some failure.. Electrician repaired it at chatrapati square.. Even though ac is not working its almost 10.45pm we are yet to reach jamb near to nagpur.. All the co passengers have same complaing.. We tried to talk witn customer care.. They are simply disconnecting the call after hearing the complaint.. Hw can we cmplete our journey to hyderabad without ac.. Its really...

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Address: Hyderabad, Andhra Pradesh

Website: Orange tours and travels.com

We booked orange travels ac semi sleeper from hyd to bhimavaram in mobikiwi the seating arrangement is shown as semisleeper but it is mixed sleeper +semi sleeper. Main problem is for semi sleeper users though we spent 1075 cost for ac semisleeper seater there is no proper air-conditioning it's suffucating children are suffering with these worse ac inflexible flippers non ac is better than these worse bus unable to sleep even it is 3am bcz...

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Address: Bidar, Karnataka, 585401

I am travelling from bidar to bangalore by worst orange travels on 11-5-17..in midnight window glass is broken, no one is there to see.. There is no attender or cleaner for the bus.. Worst experience! I'm traveling with my small kid cant able to sleep on the bed.. Whole bed is with pieces of glass.. On one is ready to listen.. What shall i do? Please tell me.....

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Address: 560094

I had booked Orange travels both ways to Trivendrum and Bangalore. I traveled with my family from Bangalore to Trivendrum on 26th in AR025711 service No. OTT1009, the staff of the bus were rude and not cooperative, they have stopped for Dinner at a hotel Arya Bhavan, a highly unhygenic place without water even for hand wash. When I objected with the staff why they have stopped at such hotel they not only argued with me but also they abused...

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Address: Hyderabad, Andhra Pradesh

Website: orangetravels.in

I am travelling from hyderabad to manipal in service no. Ott - 79. I'm writing from the bus. Now the time is1:30pm. The bus was supposed to reach manipal by 8:55am as per the info provided in the ticket. Lot many interruptions though out the night. The bus was getting stopped in the middle of the road many times. (Almost 15 times as far as i remember) driver and the cleaner were neither taken any action nor informed about the bus condition...

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Address: Pune, Maharashtra, 411057

Website: Orange tours and travels

Till now i did not get any resolution but still writting it to you,

On return journey from Bangalore to Pune via Orange Travels, PNR: 4141359,

The boarding point that was mentioned in the ticket, they were of two different locations, I reached on time but after wards came to know the exact location, The bus was also late for 40minutes as I had tracked, So when i went back I informed helpline number and the...

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Address: Bangalore, Karnataka, 560048

No AC working, no TV working, No washed bed sheets.Bus is under repair and won't go speed beyond 40kmph.strugling alot to reach destination.no alternate bus arranged.drivers are not cooperative.charging too much as a fare.cartoon boxes charged separately as luggage 400 INR extra without receipt.i can't explain more about this stupid service. Service no : OTT-3010 . VISAKHAPATNAM TO BANGALORE. Iam still inside the bus.drivers went to have...

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Address: 560066

Website: orange tours and trvels

I travelled from Hyderabad to Bangalore in AC sleeper on 9th of April

PNR : TS-RB44804992LAF/4121689
Bus Number: AR02 5708
OTT Number: OTT - 1028
Luggage Token number:177586
Cleaner Name: Venkatesh
Cleaner ID number: 2066
Driver Name: K. Raju

On 10th of April on submitting the token my luggage a black colour bag containing items of approximately 20 thousand was missing...

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Bus from banglore to guntur on 19march2017
We actually select boarding from tin factory we actually call them and told on 18 March that we are changing boarding to different place they said k and while we are there he cross the bus and said that come to silkboard we can stop overthere and they left again they arguing that ur boarding is different we called nearly 10 times regading the boarding and finally the guy who speaks with us...

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Address: Karimnagar, Andhra Pradesh, 505001

I am karthik peddi, booked 3 tickets from karimnagar to hyderabad on 19th march 2017.
While booking tickets they have not informed that they will charge money for laguage, we have carried four bags.
They argued with me and asked me to pay rs300. (I got a receipt)
These bloody orange travels people from karimnagar are very worst.
They dont have any policy for lauage, how can they charge 300rs without any accuate...

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Hi Team,
I have put the boarding point as madhapur, along with me a cousin is traveling, he said he will board the bus at mehdipatnam
So I have informed the travels regarding this and I was waiting at madhapur bus stop from 9:45 pm
The travels people simply saying I have changed my boarding point to mehdipatnam and they called me at 10:30 pm and said that bus got left from madhapur bus stop long back
I personally...

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Website: orangetravels.in

Hi,

This is regarding the orange bus my wife was travelling from mysore to hyderabad, on 26th Feb, 2017. redBus Ticket - TK3N44332382

At midnight she got down from the bus restroom, when the bus had stopped briefly for few minutes. She was left behind and bus left. on doballapur main road.
She was all alone on the highway and she had nothing with her. with great difficulty she caught the next orange...

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Address: Hyderabad, Andhra Pradesh

Website: www.orangetravels.in

Bus journey details:

date - 29-jan-2017
Bangalore to chennai
time-9.30 pm from marathahalli
PNR-3581609

I already called the customer care of orange tours and travels for refund of this journey as this bus got delayed and i couldn't catch another connecting bus so they said they will refund me instead of arranging another bus at that moment but i didn't get any confirmation email or sms...

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Address: Hyderabad, Andhra Pradesh, 500027

Website: consumer complaints

I have boarded the bus from Vellore to Tirupathi around 7pm on[protected], bus number AR-02-4129.I was given a token for keeping my baggage at the backside of the bus. But unfortunately I found the baggage missing on the next day morning.When asked to the driver regarding the issue he took us to the head office at Suchitra. I found the staff very negligent and irresponsible. Kindly do not travel by that bus as they are thieves. I lost all...

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Address: Mumbai City, Maharashtra

Website: www.orangetravels.in

We booked a ticket for two from vijayawadha to mumbai. by reading reviews of people we thought of booking this way of getting to mumbai. 20 hours journey the driver stops 2 times for toilet, he said he will stop for men because they can do it on the road(are you serious why pee on the road side when theres toilets and what about the women children or diabetic patients ), secondly the way the drivers had been speeding and going through bumps...

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