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Orange Tours and Travels Complaints & Reviews

www.orangetravels.in
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Updated: Sep 14, 2024
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So far, so good. Orange Tours and Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Orange Tours and Travels will keep up the work and continue to help more customers with their concerns even better 🤝
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K
kiran438
from Hyderabad, Telangana
Oct 7, 2013
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Transaction failed-Money deducted and refund not done

Address: Hyderabad, Andhra Pradesh

I tried book a ticket from Secunderabad(suchitra) to bangalore on 30th august, 2013.Transaction failed but money(Rs.950) got deducted from debit card.I didn't even get the transaction failure mail.I immediately rang up to customer care [protected] and informed the same.They told me that the money will be refunded within 7 working days.i waited for 14 days but didn't get any sign of my money being returned.i mailed to [protected]@orangetravels.in...
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debayanraha
from Hyderabad, Telangana
May 29, 2013
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harassment at boarding

I had a ticket from Bangalore to Hyderabad dated 27th May of Orange Travels booked in Red Bus.

Passenger name: Mr Debayan Raha
redBus ticket #TF6P79937757
Seat number(s): L6 LB
PNR #TS-RB4684613LED/443445 (OTT - 38)
Trip #23836506

Here I am explaining my boarding experience: I had Boarding Point address printed on my ticket as..
Location: Kammannahalli
Landmark: Opp GEO...
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R
RaviChandarV
from Hyderabad, Telangana
Aug 15, 2012
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Improper Boarding point at Chennai

Address: Chennai, Tamil Nadu

The location to pickup the passengers at Koyambedu busstand is not proper,the location given on the ticket is one and the vehicles are parked at a different location, we are sure to miss the bus without the guidance of the local agents there. The agents deliberately don't guide us properly and make us book another ticket if we miss the bus. I was a recent prey to one such incident where in I was made to run from one place to another...
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Anand3009
from Mumbai, Maharashtra
May 24, 2012
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BAD Service

Address: Hyderabad, Andhra Pradesh

I am S.Anand I have booked / Travelled by your bus (Orange Tours & Travels) from Hyderabad to Chennai Sleeper service on 21st May 2012 PNR No: 36803, Ser No. OTT7, Seat No. U6.

Would like to give my feedback: My experience is totally bad entire the journey, I have not seen any time in my Life.

Bus started at LB Nager at around 08:45 PM 21 st May.

AC stopped working from 12:30 AM.
br...
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