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Orange Tours and Travels Complaints & Reviews

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Updated: Sep 14, 2024

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So far, so good. Orange Tours and Travels is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Orange Tours and Travels will keep up the work and continue to help more customers with their concerns even better 🤝

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Baggage damaged in orange bus dicky

unreliable and irresponsible travel operators

about sitting on

unnecessary bus change coz of permit issued u have

the worst bus service

Most useful reviews

Lost my baggage

Cancellation of bus on the day of travel

Suffered 12 hrs on - Bangalore to Gudivada trip (12/Jul) with broken AC.

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Lack of response, delay, and no return of money

Orange Tours and Travels reviews & complaints page 24

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Sir please look into my matter and do justice which i will be ever great to you
I booked a ticket 0n[protected] my reporting place is marathahalli l visit your office at 10pm after waiting 12 am i asked your staff about my bus which i booked sleeper class. After 10minutes your staff told bus is cancelled. Really i am shocked because i am suffering from ortho knee problems doctor advised me not to travel in semi sleeper or seating position....

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Address: Bangalore, Karnataka

Website: www.redbus.in

I had booked a sleeper bus, thursday 16 th june from the last pickup point from bangalore to hyderabad at 11.40 pm. Like a good customer that i am, i showed up at 11 pm to "report half an hour early". The bus drove past me at 11.45 pm and did not stop. I frantically began calling the number redbus provided along with the ticket. It was a landline number and there was no response. I called up two other friends and asked them to call redbus...

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Address: 560037

Website: www.redbus.in/Booking/SelectBus.aspx?fromCityId=122&toCityId=124&doj=10-Jun-2016&busType

Hi

i observed a Tax rate change in the weekdays and weekends in the orange travels and seat cost is also changed. i captured the images from redbus
in weekdays the seat cost is 1100 and in weekends the seat cost is 1500.

no other travels are charging the service tax and service charge only the orange travels are charging.

Basically in the weekends all the seats will be filled with the...

+2 photos

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Address: 500025

Website: www.orange travels.in

Number one cheating company is orange travels and tours

In my past 10 years travels experience i never had bad experience and unethical business like orange,

Main bus operates from vellore to hyderabad it is very clearly mentioned in orange web site, but they operate with non ac worst van as a pick up from vellore to chitoor, 1200 rupees payed from vellore is a boarding point not from chittor, from chitoor to...

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Address: Gulbarga, Karnataka, 585211

Website: www.consumer complent.com

My name syed ismail my PNR NO:TS-RB[protected]FX/2375801/OTT-79 i waitting your bus 6-45pm To9-45pm than call this ph no[protected] (12)time wrong guaiding i am waitting your bus after tsrtc bus to goving raichur to hospet to udpi to mangalore than next day 4:30 pm wait is this your serveis my life fist time punish we service provider Y?? my requist not journe forut travels best journe govt buses my all friends...

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Address: Bangalore, Karnataka, 560047

Website: www.orangetravels.in

I travelled along with my wife and 1 year old kid on 16th May 2016 from Hyderebad to Bangalore. When we entered the bus, we could see the bus condition was not so good.
At night around 3AM, the cleaner informed that there is an issue with bus gearbox, so we need to take another bus. But to our surprise the bus drivers were asking for lift to other bus going on the way.
From night 3AM to morning 7.30AM there was no arrangements...

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Address: 600125

Transaction ID [protected] and authorize code 784718..the same day 23rd May. i have tried 2 times to booked ticket and payment through paytm of the amount 1230 aprox...but transaction is decline for 1.so I have tried one more time to book the ticket wid the transaction [protected] and authorized code 285282 this time I have success ... But from the bank the amount is deducted 2 times of 1230 each...could u plz check and refund the...

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Address: Bangalore, Karnataka, 560070

Website: yourbus.in

My name is Joby Kurian. I booked a bus ticket from Bangalore to Trivandrum by an agency through Your Bus. They have given me ticket in Orange Travels. They informed me bus will arrive at Madiwala. In madiwala, check post is the place where all buses coming for pick up for kerala. My bus was scheduled at 9pm. I reached madiwala by 8.30 pm. From 9pm on wards i started tracking bus by giving missed to no given. Bus was late by 2 hours and reached...

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Address: 500056

Website: . www.orangetravels.in

Sir. Madam,
My daughter name is v. Padmavathi pratyusha and is a regular traveller in your orange travels for about 4 years and most of the the drivers they know very well of my daughter. She is now in the bus and travelling from bangalore to hyderabad. She got reserved l7 in the ott 6 for her travel. Due to raining in bangalore, there is a leakage in the bus. The leakage is exactly to my daughter's l7 berth and unable to sit in l7....

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Address: Hyderabad, Andhra Pradesh, 500085

I booked the bus for bangalore - mysore by orange travels. Bus arrival time is @ 4:30am. There is no operator and bus tracking details provided prior to booking the ticket. We had to wait for an hour early in the morning and had to call customer care people for getting the details. A very bad experience even before boarding the bus....

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Address: 500055

Website: www.orangetravels.in/contact

Hello,
I have booked online ticket in redbus for my mother who is 65 years old to travel from bangalore to chennai on 2nd May 2016(MOnday) in orange travels. Pickup time is 6am at madivala. Bus came at 7.30am. Beautiful right? They came with some other bus named SVR lines and started at 7.40 am. My mom told bus is good. I was happy hearing that. She called me at 2pm and told shocking stories i.e.they stopped at chittor and asked all...

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Address: Rangareddy, Andhra Pradesh

Hi,

I am currently travelling from hyderabad to goa in bus ott65 . My boarding point was kphb at 6 pm. I was waiting there for around 1 and half hour, i received a message at 6.23 pm that the bus has left kphb. It is really pathetic and so irritating that i did not receive a call from the travels before the bus left the place.
I got a no ([protected]) to be reached for help, but none was picking up my call.
br...

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Address: Hyderabad, Andhra Pradesh, 500055

Website: www.orangetravels.in

Hi,

Description of Incident - My father has to carry Microwave oven Package
from Nellore to Hyderabad(which was weighing around 10 kgs), When he was
about to place the package in Luggage compartment of BUS, the Bus service
boy told my father to contact BUS Driver about carrying of the luggage,
then the Bus driver came to Luggage compartment and asked my father to give
200 rupees to insert...

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Address: Hyderabad, Andhra Pradesh

Website: www.orangetravels.in

I have cancelled the ticket one month back, but till now the amount got not yet credited in my account. They are not giving the proper response on the call as well as email.

PNR - 2028196...

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Address: Ahmednagar, Maharashtra, 414111

I'm a regular customer of orange. I have booked 2 tickets from shirdi to hyderabad on 7/3/16, out of 2 tickets i have cancelled one. I didn't get any msg from orange regarding the cancelled ticket. I have called them lot many times regarding the refund, their response was terrible. The reason's they are telling are manager was not available....

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Address: 411052

Website: paytm.com/bus-tickets?gclid=Cj0KEQiAvJS3BRDd44fjndyii6MBEiQAN4EkPQY5RgmOtMlXndzx0VyMsaHpVyADIZZjV2sv

Dear All,

Please avoid taking any travel services from orange tour and Travels. I have booked 2 seats at 12th March night from Paytm through Orange Travels for travelling to Mumbai from Pune in the morning 6:00 A.M. We have recd the booking info from PAYTM booking ID OHLE3K, .

To my utter surprise Bus was not arrived till 7 A.M. even after reporting to Wakad at 5.45 A.M. in the morning.

I have...

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Address: Hyderabad, Andhra Pradesh

Website: www.orangetravels.in

PNR 2075403

I booked a ticket from Calicut to Hyderabad on 8th March 2016, travelling date is same.

I booked the ticket at 2:25 PM and the scheduled departure of the bus from my pick up location (IIM KOZHICODE) is 3:00 PM.

I was there at the pick up location by 2:40 and started calling the number given in the ticket, that number is not reachable. Finally I got the correct contact number by calling...

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Address: Bangalore, Karnataka, 560098

I have travelled from vijayawada to Bangalore. When I was booking the ticket there is anand rap circle in the dropping point. But when I asked the driver he is telling that, there is no parking at anandrao circle, so he will not take there.

Seat numbers L2, L3, U1.
PHONE : [protected]...

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Address: Hyderabad, Andhra Pradesh, 500090

Website: Www.Orangetravels.in

- redBus mTicket -

Hyderabad to Chennai

TJ3N88944368

TS-RB25644010TNH/2018168/OTT - 49

Orange Tours Travels

08:15 PM Feb 19, 2016

--

LB NAGAR

The power outlet and TV weren't working ..unable to charge mobile phones nor laptops...when asked, the bus staff simply said that it's not working and nothing can be...

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Address: 639005

Sir actually I booked ticket from karur to hyderabad on the date of travel 7.2.2016... For the first time my transaction was success my amount 1484 was debited... But I can't get ticket.. Then I called customer care and I tell them this incident and they booked the seat which was phone booking.. On the tym of travel I paid 1500 again... Can u tell me how I can get refund amount... Please help me sir.....

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