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ORRA Diamond Jewellery Complaints & Reviews

www.orra.co.in
1
Updated: Jul 15, 2024
Complaints 52
Resolved
4
Unresolved
48
Bad 😕 It seems that ORRA Diamond Jewellery has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Regarding refund of advance payment collected against ring

ORRA Diamond Jewellery reviews & complaints page 3

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A
Ajit Nagar
Jan 30, 2018
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commitment for resale at market price is totally false and cheating the customers

Address: Mumbai City, Maharashtra, 7000075

Ajit nagar
Jan 28 (2 days ago)

To vashi, vijay. Jain, vishal. Chalke, kruti. Joshi, sanjay. Pandya
Dear mr jain,

I am yet to get a revert from you. Had spoken to one of the person. He said someone will call you. Am surprised no once called me up yet.

This is further proving that your intent is to cheat the customers.

On mon, jan 22, 2018 at 10:22 pm, ajit nagar...
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A
Anamika Ahir
from Pune, Maharashtra
Jan 25, 2018
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delay IN delivery of jewelry

Address: Mumbai City, Maharashtra, 400051

I have invested in a scheme of orra over a period of 2 years so that i can shop jewelry for my weddings. My wedding day has approached but orra has not yet delivered my jewelry and my investment is completely wasted. Orra store is not responding properly and neither refunding my money nor allowing me to purchase gold coins or bars with my already invested money.
The persons who are dealing with my jewelry deliver are:

Mr...
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A
Anamika Ahir
from Pune, Maharashtra
Jan 25, 2018
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delay in delivery of gold necklace

Address: Mumbai City, Maharashtra, 400051

I have invested in a scheme of orra over a period of 2 years so that i can shop jewelry for my weddings. My wedding day has approached but orra has not yet delivered my jewelry and my investment is completely wasted. Orra store is not responding properly and neither refunding my money nor allowing me to purchase gold coins or bars with my already invested money....
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S
Skbhutna
from Chandigarh, Chandigarh
Jul 14, 2017
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Not fullfill promise

Address: Ludhiana, Punjab, 141001

I was a member of your gold and diamond kitty in ludhiana showroom before 4 years approx.
When they need members they agree for all as customer want but then time to come for return payment of scheme they behave rudely.
I give them 3/4 members also but when scheme matured all members purchased with so much difficulties n rudely behaved by your staff with me also.
Thousands of time i talked for refund my money scheme matured...
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S
sruthi nani
from Bengaluru, Karnataka
Apr 29, 2017
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Worst service and employees in koramangala

Address: Bangalore, Karnataka, 560095

I had purchased diamond earrings rs 40000in orra kormangala in october, and started a scheme of rs5000 on the same day. After 5 months, one of the earrings back stopper hole became big. It was coming out of the earring. So i went to the showroom, i remember it was before holi, i have given it for repair, they were not ready to give a new stopper. They said for repair it takes 2 weeks time as they need to send it to mumbai. But unfortunately...
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D
deepaks12
from Indore, Madhya Pradesh
Feb 14, 2017
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Violation of term & conditions and deficiency in services with harassment

Address: Indore, Madhya Pradesh, 452010
Website: www.orra.co.in

I joined orra desire eternity- 11 months advance jewellery purchase scheme on 25nov. 2015 and paid my last instalment on 11sep. 2016 and got my Pass Book on 31 jan.2017 from SPAAG sales pvt. ltd. 12, sapphire heights, A.B. Road, Indore ( M. P. ) . i visited same ORRA store to purchase jewellary numer of times but all times they replied that we have ordered jewellary to companyand at present we are not having jewellary. on dated 07 feb.2017...
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G
geet17
from Delhi, Delhi
Oct 28, 2016
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Delivering the wrong product and delay in delivering

Address: New Delhi, Delhi

It was april 2015 when i first visited your store in southex regarding the purchase of a platinum diamond ring. I have purchased a ring then of model no. PMR13042-D200PP, lot no. 843524 with the price of 41, 430 rupees.
In August 2016, i went back to the store to get the ring replaced by cash/ or another jewellery. I was told that first this ring should be submitted back to the store and it will be then sent to the headquarters for...
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R
Ravi15.1986
from Bathinda, Punjab
Oct 6, 2016
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Ring repair complaint

Address: 144001
Website: Www.orra.co.in

Dear it's so long I am waiting for my ring but I have not get any satisfactory reply from orra, Model Town, Jalandhar.

I have given my ring on 11th Sep 2016 and till today not received.
I have already communicate to orra employe that I will be transferred in October starting.

Kindly do the needful.looking for your support.

Thanks
Regards
Ravinder Sharma
[protected]...
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V
vijirn
from Mumbai, Maharashtra
Jul 29, 2016
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Orra diamonds scheme code: 103-iis16 scheme description: iis-4000-6 customer code: 1030510452

Website: www.orra.co.in

I'm appending the copy of a letter i had sent to orra diamonds on 27th july, 2016 for redressal.

I request you to kindly look into the matter and do the needful.
Hi,
I’m vijayalakshmi nair, and i have been your customer for over 2 years. this is the first time i’m writing to you, and it’s unfortunate that it is because i’m absolutely disappointed with the shoddy customer service that i’ve been subjected...
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S
Soma Patra
from New Delhi, Delhi
Jun 18, 2015
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Re-sale

Address: New Delhi, Delhi

I had submitted previous month one diamond ring which was bought from Orra-South Ex New Delhi during the month of June 2005. I accidentelly misplaced the bill. The staff in South Ex said they will send it for evaluatin in Bombay and will get back in 7 days. I had to follow uo for this 10 times after 15 days. They called me and informed that this cant be done as they cant track when was it purchased. My only question is even if the bill is...
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P
Prince Verma
from Basi, Punjab
Dec 29, 2012
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DIAMOND RING

Address: Chandigarh, Chandigarh

This year in month of April 2012 back during the sale of Orra we bought a Solitare Ring from ORRA store Chandigarh for my wedding on 25th September. I barely wore it for some days & the side Solitare 2 pieces fell off.
Disgusted... I went to their store & their was no redressal... they sent my ring for checking at their center where rings are made but they are now telling us to pay the price of the fallen Diamonds.
To...
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V
vivekmahajan
from Mumbai, Maharashtra
May 7, 2011
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Cheated on Good Faith

Address: Ludhiana, Punjab

Appended below is the detailed contents of the letter I wrote to Orra Diamond on 4-5-11 about the Humiliating & Un-Professional attitude of their staff & how I was duped by them:


Dear Rosyblue / Orra,

I felt very insulted & annoyed visiting your store in Ludhiana, India by your staff Ms. Kuldeep Kaur.

My office is on the 1st floor of the same building where your showroom is...
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