Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Last updated Jun 19, 2024
Complaints 20041
Resolved
1742
Unresolved
18299
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

Complaints recently resolved by PayTM Mobile Solutions customer care

View all complaints

Most useful PayTM Mobile Solutions reviews

Featured PayTM Mobile Solutions consumer stories

PayTM Mobile Solutions reviews & complaints page 717

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shivakumar gurram
from Hyderabad, Telangana
Apr 21, 2016
Report
Copy

My order didn't delivered but status shows delivered

Address: Rangareddy, Andhra Pradesh, 500072
Website: paytm.com

I have ordered 2 items in paytm at both at a time i. E., samsung microsdhc 16 gb class 6 memory card & professional clear screen guard for asus zenfone max zc550kl (Pack of 3) but i received only samsung memory card but i didnot receieved the screen guard but the status showing its delivered.. The is the paytm whtz wrong with u?? I want my order...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
ca maulik patel
from Surat, Gujarat
Apr 21, 2016
Resolved
Report
Copy
Resolved

Transaction failed but balance cut from my account

Address: Surat, Gujarat, 394210

My transaction failed

date : 21/04/2016
particulars : 46629707/[protected]paytm payment
order no [protected]
21 APR 2016 06:06 PM
I pay my torrent power bill by paytm as on date 21/04/2016 but transaction failed but balance deduct from my bank account of rs. 450
My torrent service number[protected]
My paytm order detail
Order no - [protected]
Please refund my amount as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhaskarkarnal
Apr 21, 2016
Report
Copy

1681515255

Address: Karnal, Haryana, 132001
Website: paytm.com

I ordered Iphone 5s from their website and wanted them to deliver asap. They canceled it automatically and told me that it is not available with the seller anymore. Because of this i lost the opportunity of buying this phone at cheaper price on other website. I mean how can they cancel the order without informing to customers. I would like to file this complaint against them and happy to provide all the proofs....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
R
rajnisheee2
from Gudivada, Andhra Pradesh
Apr 21, 2016
Report
Copy

Product unable to refund

Address: 831003
Website: www.paytm.com

I had order one jeans from paytm delivery has been done after 7 days, when i got product product is defective and i want to change or replace or return but i am unable to contact with paytm properly, i can say that for shopping from paytm is not user friendly, shopping any thing from paytm that is you are playing lucky game.
After that no one is able to handle in proper way with your concern problem.
Whatever i have got product...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
wasu5787
from Gurgaon, Haryana
Apr 21, 2016
Report
Copy

Order no 1674196265

Address: 110094

I m not happy with your services, paytm cancelled my mobile order after 7 days, ,

i suggest everyone plz dont shopping with paytm, this co. Is very irresponsible ..

& my payment will be collected after 6-10 days its so disgusting

i m totally not satisfied with such worst experience with paytm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bill3rd
from Rajgarh, Rajasthan
Apr 21, 2016
Report
Copy

Account se paise cut gya h aur bill pay nhi hua

Address: 301001
Website: paytm

Dear sir
maine ek bill pay kiya tha jisa ka order no . [protected] ye h, mera ye bill pay nhi hua aur mere accounts se rupees cut ho gye so plz mera amount muje refund kre, paytm ne72 hours ka time diya tha aaj us bill ko 9 days ho gye h abhi tak mere rs. refund nhi hue mere accounts m...
Helpful
2 other people found this review helpful
2 found this helpful
1 Comment
Report
Copy
9
957
from Chennai, Tamil Nadu
Apr 21, 2016
Report
Copy

Bill payment issue (paytm site)

Address: 110032
Website: paytm.com

Dear team,

I have made data card bill payment on 14th april amount 687 & still the bill is not paid . Neither the bill is paid nor the amount is returned back into my account

Please pay back my deducted amount, .Payment details is given below

4 14/04/2016 15/04/2016 bil/[protected]/data card payment/
[protected]_tes 687.00

5 14/04/2016 15/04/2016 bil/[protected]/data...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manon Mathur
from Surat, Gujarat
Apr 21, 2016
Report
Copy

Rigarding the balance tnsfer paytm to bank

Address: Kanshi Ram Nagar, Uttar Pradesh, 207123

Dear sir,
I have upload amount 49000 in my paytmaccountow i want to send this amount fanoather babnk aaccount.
But i hhave tr transfer only 2400 rup only in bank acount. Please confirm
Paytm have limit to transfer the balance to bank account.
How much balance we can transfer the balance paytm to bank account in one day and month.
Pease help me with priority basis
Thanks ®ards
Manoj mathur...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sai Manoj B
Apr 21, 2016
Report
Copy

Money send to wrong number to be reverted

Address: Chennai, Tamil Nadu, 60004
Website: paytm.com

Dear sir
I have requested paytm to revert the amount sent wrongly to [protected].
And after it was sent I called to that number to revert me back money and it was not picked and request made through paytm app to send money which was declined. I am completely helpless as I transferred amount from paytm wallet not from Bank.. No chance of stopping transaction from Bank. Paytm needs to be active and get my money back from that person....
Helpful
10 other people found this review helpful
10 found this helpful
63 Comments
Report
Copy
M
mona88
from Mumbai, Maharashtra
Apr 20, 2016
Report
Copy

Order no-1681492594 failed

Address: Gautam Buddh Nagar, Uttar Pradesh, 523240
Website: Paytm

Orderno-[protected] done at 7.30 pm on april 19th... Status is payment confirmation awaiting... But in my account recharge amount 299rs was debited even though recharge is not done. I raise request to paytm care they send me a ticket no-[protected]h0xgiaar...
They didn't do anything after that......
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
raviganesan
from Chennai, Tamil Nadu
Apr 20, 2016
Resolved
Report
Copy
Resolved

My payments are shown as successful - also deducted from my account - but not paid my mobile bills. - regarding.

Address: Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website: www.paytm.com

Dear sir,

Sub: my payments are shown as successful - also deducted from my account-
But not paid my mobile bills. - regarding.

Ref.: 1). Order no.: [protected], paid on 13.04.2016 @ 4.50pm, rs.401/-
Towards bsnl mobile payment.
2). Order no.: [protected], paid on 13.04.2016 @ 4.54pm, rs.521/-
Towards bsnl mobile payment

-----
With reference to the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivaanshi
Apr 20, 2016
Report
Copy

My amount is not refunded yet. From 25th march. They are not replying to my emails. Avoiding it. I want my money.

Address: Muzaffarnagar, Uttar Pradesh, 251201
Website: Www.paytm.com

Order No.:[protected]
Mobile No.:[protected]
Email: [protected]@gmail.com
Paytm txn Id:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nazibar
from Delhi, Delhi
Apr 20, 2016
Report
Copy

Refund of rs. 4650 ref no. tkt no. 00988387

Address: New Delhi, Delhi, 110047

I N. Rehman had made apayment of Rs. 4650 to Paytm against the above reference no.This payment was inadvertently paid to Paytm.towards recharging of MTS . Since MTS was not recharged, i requested to Paytm to refund the amount to credit card account
In the meantime paytm employee Mr Rahul Kataria(Empl ID No. 034126 and M. No.[protected]) had repeatedly asked me provide the OTP number, Credit Card No., CVV number etc. Which appeared on...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Q
Qwertydf
from Hyderabad, Telangana
Apr 20, 2016
Report
Copy

Didn't receive cash back on book show offer

Address: 506009
Website: Payton,book my show

I didn't received cash back on pay fm 50% offer through book show on 16 april 2016. My payment i'd:[protected], please add my money. My payton no:[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nazibar
from Delhi, Delhi
Apr 20, 2016
Report
Copy

Your ticket no. 00988387

Address: New Delhi, Delhi, 110047
Website: na

I had sent a request to revert the amount which wrongly paid to Paytm and you have confirmed vide your tkt no. 00988387 but sill not transfering the same to my credit card account. I have also sent the details payment authorisation number but you did transfered the amount of total Rs.4650.00 till date.
Once again sending the details of payment authorisation.
581089-Rs. 1150/-, 580931 Rs. 1150/-, 780373 Rs. 1150/- & 875537 Rs....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VIJAY VAGHASIYA
Apr 20, 2016
Report
Copy

Return money not received in bank account

Address: Surat, Gujarat, 395006
Website: Paytm

Dear sir..
My name is jepin dudhat from surat, gujarat.
My mobile no. [protected]
I have purchase puma slipper at 15 april 2016. But due to network problem.. 334 rupees cut in my bank account... But order have not process...but 334 rupees not add in my bank account.
So pls give information.. When i get back my money....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Neema Lalwani
from Jalna, Maharashtra
Apr 20, 2016
Report
Copy

Recharge still processing and not done

Address: Nagpur, Maharashtra, 440018
Website: paytm.com/care

I have got a recharge of Rs. 55/- for the no. [protected] on 19.04.2016 but still the recharge not done yet.

The balance for the same has been deducted, but recharge not done yet.

Please get the same resolved and recharged....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ajays83
from Delhi, Delhi
Apr 20, 2016
Report
Copy

Amount debited from account but recharge not successful

Address: Bikaner, Rajasthan, 334001

1.Recharge of videocon d2h recharge of rs. 500 /- id is 42346850 failed but amount deducted on date 18.04.2016 with paytm
2. recharge of vodafone postpaid bill of rs. 900/- mo.no. is [protected] failed but amount deducted on date 19.04.2016 with paytm...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bikranta
from Bhubaneswar, Odisha
Apr 20, 2016
Resolved
Report
Copy
Resolved

They are selling imported product which are not authorised to service in India

Address: Khordha, Odisha, 753010
Website: paytm.com

I have purchased Sony Xperia M4 aqua dual mobile from Paytm. When I will go to service centre for repairing they deny to repair because that product is imported one. But paytm did not mention about it before purchasing.

When I contact with paytm about this they tell me tale a Denial service certificate from service centre but service centre deny to give that certifiacte for imported product.

After telling to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shikha jainwal
Apr 20, 2016
Report
Copy

Unblock my a/c and change my old number

Address: New Delhi, Delhi, 110062
Website: paytm.com

Dear Team,


Please unblock my email I'd ([protected]@yahoo.in) and change my old number [protected]. New number this one [protected]. And I have a wallet money in my a/c around 1, 400/- please unblock the same that I have mentioned so that am starting my shopping and recharge please as soon as possible.


Regards
Rohit Singh
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

PayTM Mobile Solutions related businesses

EMVANTAGE Payments
1
(41)
ING Vysya Bank
3.2
(244)
Canara Bank
1
(5261)