Submit a Complaint
Claimed

PayTM Mobile Solutions Complaints & Reviews

www.paytm.com
1
Last updated Jun 19, 2024
Complaints 20041
Resolved
1742
Unresolved
18299
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
Quick Links
Statistics
Share
Complaints
Contacts

File a complaint to PayTM Mobile Solutions

Having problems with PayTM Mobile Solutions?

File a complaint and get it resolved by PayTM Mobile Solutions customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Banks
PayTM Mobile Solutions

Complaints recently resolved by PayTM Mobile Solutions customer care

View all complaints

Most useful PayTM Mobile Solutions reviews

Featured PayTM Mobile Solutions consumer stories

PayTM Mobile Solutions reviews & complaints page 715

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
mandeepsgill
from Hyderabad, Telangana
Apr 27, 2016
Report
Copy

Refund of rs 600

Address: Sangrur, Punjab, 148001

My name is mandeep singh gill
i am registered to patym by id [protected]@gmail.com with no. [protected]
order no [protected] was failed
the app asked me do you want to refund the money in your bank acc. or want it to stay in the patym wallet ... at that time i press the option of REFUND.. but till now i didnt got my money back
26april 2016 01:03 is the time of the message i got in my gmail that the money will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sudheer Marjara
from New Delhi, Delhi
Apr 26, 2016
Report
Copy

Amount debited f but payment failed

Address: New Delhi, Delhi, 110058
Website: www.paytm.com

I made a delhi jal board payment transaction on april 23, 2016 using netbaning through paytm. Amount for rs. 1083 debited from my bank but transaction failed. My order no. [protected] dated april 23, 2016. Pls refund the amount at the earliest to my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohit RajPut n
from Mathura, Uttar Pradesh
Apr 26, 2016
Report
Copy

Sent money issue

Address: New Delhi, Delhi, 110035

Sir mene paytm se sent kia tha dusre people ko abh pending aa rh pending se mra sara kaam rukka hua hain [protected] mera paytm number plx sir kaise be kr ke mere paise refund kra do mera sara kaam rukka hua h or sir plx jldi se jldi kr do...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
girija.tutu
from Delhi, Delhi
Apr 26, 2016
Report
Copy

Mobile / paytm cheated

Address: Rajkot, Gujarat, 752002
Website: paytm.com

Dear Team,
I have purchased a mobile HTC Desire 620G from PayTM on 24th May' 2015 & now my mobile touch screen is not working. When I have taken it to HTC service center for repairing purpose they have checked my IMEI No -[protected] & said that this mobile is manufactured at taiwan so that the warranty is invalid.

After that I have contacted to PayTM in this regard they said that bring the service refusal copy...
+9 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Irshad ali syed1
from Mumbai, Maharashtra
Apr 26, 2016
Report
Copy

Recharge failed i will file a case

Address: Hyderabad, Andhra Pradesh, 500001
Website: www.paytm.com

On 16 of April i have recharge of 110 rs on my number [protected] which amount has been debited from my account and I received a msg stateing that my recharge has done successfully but i haven't recived the balance when I called for query they said it will be credited in 4 days, its rubbish very bad experience with paytm, I will file a case against PayTm bcoz it is happening with my friends.I will file a case....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anilk1234
from Mumbai, Maharashtra
Apr 26, 2016
Report
Copy

Product not delivered and refund of money not done

Address: 403722

Pos 436303xxxxxx8802 paytm pos debit [protected] 08 apr 2016 494.00

Sir, i have booked the products (2 bra) for which the payment is made through my hdfc bank account as per above given details.'later i have received message product not available with supplier and refund will be done in 4 days .
But, till date the money is not refunded.

Anil kulkarni ... ([protected])...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit Madaan
from Delhi, Delhi
Apr 26, 2016
Report
Copy

Money not refunded to my credit card

Address: New Delhi, Delhi, 110034
Website: paytm.com

I had made Delhi Jal Board Payment through my Axis Bank Credit Card on 23rd March 2016 and money received by PayTM vide order no. [protected] dt[protected] also I had write to their complaining email ID i.e. [protected]@Patym.com two times, vide Ticket No. 01402962 and 01221761 they had given reply as below

Hello Lalit,

We are sorry for inconvenienced caused.

We understand that your refunded amount is...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pawan Kodan
from Mumbai, Maharashtra
Apr 26, 2016
Report
Copy

Money deducted but not credited

Address: Jhajjar, Haryana, 124103
Website: Www.paytm.com

Hello Sir

My name is Pawan Kodan and my paytm ID is [protected]@gmail. I had done a payment of 1831 ₹ to pay the bills of my postpait number [protected] on 24rth April 2016.
Money got deducted but recharge was not successful. Paytm emailed me that I will get it back soon but have not got it yet.

Please refund my money asap.

Regards...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suraj bahadur karki
Apr 26, 2016
Report
Copy

Deducted amount not returned

Address: Dehradun, Uttarakhand, 249202

I had recharge 3g data pack for 251/- through netbanking on my phone no. [protected] but shown recharge failed. It is also intimated that erroneously i repeat this process three time and all money have been deducted from my account. Bank statement is as under :-
Account number [protected] branch virbhadra
Address raj bahadur s/o sh aim bahadur
H. No.02/03 hari vihar colony bapugram
Rishikesh
Dehradun...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
R
Romen Dutta
from Gurgaon, Haryana
Apr 26, 2016
Report
Copy

Not refund my 50% cashback

Address: Burdwan, West Bengal, 713364
Website: book my show

Dear sir
17th mar i have booked 4 movie ticket from book my show & paid to pay tm wallet [protected].Same day paytm offer 50% cash back, but still now not refund cash back amount.Many more time cl paytm customer service but not recheable cl.So pls cl me & refund my cash back amount. My no is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deeksha09
from Bengaluru, Karnataka
Apr 26, 2016
Report
Copy

Delay in refund (>45 days) and nobody is ready to help or investigate

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: www.paytm.com

My mother's debit card was used to make 2 fraud transactions to Paytm on March 9th. I contacted Paytm on the same day and they promised to refund the 2 transactions. However, even after 45 days, 50 emails and 5 long calls, we did not receive the refund. I posted my complaint on Twitter and sent Paytm messages on Facebook, but they kept replying "Please contact your bank to assist you further. Thanks!" So much so, that when i called Paytm...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
spike_7
from Chennai, Tamil Nadu
Apr 25, 2016
Resolved
Report
Copy
Resolved

Refund to banknot given

Address: Gautam Buddh Nagar, Uttar Pradesh, 10000
Website: www.paytm.com

I have reacharged for 413 but its canced and amount came to my wallet. I wished to transfer to bank and gave the option its 11 th day still i didn't get...
I keep on mailing, tgey also reply, but not yet received my money.
Very bad experience, i donno what to do...
Very very bad
I need my money kindly do some action.
Its not good and irresponsible behaviour will lead to loose your customer......
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Y
yashvantbrar
from Mumbai, Maharashtra
Apr 25, 2016
Report
Copy

Wrongly recharge calling pack

Address: Mohali, Punjab, 160104
Website: www.paytm.com

Dear Sir/Madam,

Today I have done rechage through my paytem account [protected] on my airtel prepaid mobile number [protected] of 65 R.s by normal mode for balance but it's a calling pack that is I am not required so please do convert it to balance or back to my paytem rechage because I had call to airtel complaint desk they can't help in better of paytem as they told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
nageshrnr
from Belgaum, Karnataka
Apr 25, 2016
Report
Copy

Mobile no changing

Address: 581115

Iam unable to recharge or purchase items as i have stopped using that phone number. So i want to register my new number ([protected]). Or you can transver my wallet amount to [protected] registered new mobile in paytm from my old no ie [protected].

Old no: [protected]

Call me regarding this issue immediately.

Nagesh uppin...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
silpesh sharma
from Jaipur, Rajasthan
Apr 25, 2016
Report
Copy

Late delivery.

Address: Sonbhadra, Uttar Pradesh, 324002
Website: paytm.com

MY ORDER ID is : [protected]
I ordered product for my niece's first birthday on 17th April2016 and as per Paytm it should be delivered on 24th April2016.

Her first birthday is on 27th April2016 and still product not delivered and it is at Delhi Hub location of Bluedart. As per track and conversation with Bludart executive product stuck due to incomplete paper work and it is by order then how it will deliver in mean time...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
moumita mollick
Apr 25, 2016
Report
Copy

Balance deducate

Address: Howrah, West Bengal
Website: paytm

Txn id-[protected], order#[protected] customer id number[protected] subha richerge keya abhi tak balance nehi mila par account se deduction hogaya paytm ki is id se [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arman E-mitra Sardarpura Khalsa
from Sonipat, Haryana
Apr 25, 2016
Report
Copy

Emitra fund transactions

Address: Hanumangarh, Rajasthan, 335524

Mane emitra se 2 bar fund transactions kiya tha jo ki emitra ki id me

The transaction was unsuccessful from bank dekha raha ha ..
21/04/2016 ko kiya gaya tha or 24/04/2016 ko kiya gaya tha..

Na hi to pesa emitra id me aya ha nahi banck acc me kaya karu
Bataye

Id sender~code~type receiver~code~type amt tra date customer id gatewayverify
6055270 pawan kumar~852~kiosk rajonline~32~degs 2500 [protected] [protected] paytm verifybr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ricks bh
from Delhi, Delhi
Apr 25, 2016
Report
Copy

Expired & wrong product delivered

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
Website: paytm.com

My order number is [protected]. I ordered for attitude toner for oily skin but the company delivered attitude toner for dry skin on 21/4/2016. The seal of the product was opened. Also this product was manufactured in 2013 and expired in february 2015 (I.E.1 year back). On 23/4/2016 the product was picked up. Even after repeated emails and sending them the copy of the reverse pick up slip my money has not been refunded to my bank account. Instead...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
oxmap
from Jalandhar, Punjab
Apr 24, 2016
Report
Copy

Panasonic eluga z cell phone

Address: Patna, Bihar
Website: paytm

Dear sir,
I have purchased a cell phone brand panasonic eluga z on 3rd april2016, from yourself. Since i received my order i was feeling fast dragging battery problem. But on 18april my cell phone stopped battery charging. Same day i informed you by mail and spoke to your care. As per your direction i consult panasonic service care, they charged the battery and assure wellness. But next day same problem was there. They order a new...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
babli04
from Gurgaon, Haryana
Apr 24, 2016
Report
Copy

Transaction fail n amount deducted

Address: 110077

I recharged my airtel mobile with worth 306 by paytm but due to double click on submit transaction failed. Money for the transaction got deducted from my obc bank a/c. I now request to refund the money back to my account at the earliest.
Transaction date[protected]. Time 16:15
Amount — 306
Airtel recharge...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

PayTM Mobile Solutions related businesses

EMVANTAGE Payments
1
(41)
ING Vysya Bank
3.2
(244)
Canara Bank
1
(5261)