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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in

1.7

Updated: Nov 10, 2024

Complaints 2677

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773

Unresolved

1904

So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝

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Payment twice - no refund - zomato order

Mazedar paneer makhani pizza

Payment deducted but order not placed - April 22

Complaint about an online order (order no. 19310636) that has not been completed after 12 hours

Money deducted from account but order not placed.

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mayonnaise pizza served instead of cheese in pizza hut

no oregano and chilli flakes on delivery

order cancellation and refund

Order not placed, but money got deducted

Featured stories

Not received pizza for paid money and no refund also

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Pizza Hut India reviews & complaints page 9

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I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty....

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Order # 11968828 and complaint number T[protected]
Does anyone please confirm how much time Pizza hut takes to provide the resolution? Shared all the required info and it's been close to 3 weeks but no concrete response. If the resolution team not taking care then to whom we can raise our concerns...

I have been asked to share detailed concerns on FB messenger like, is there any other social media link where I can raise...

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Address: BPTP TOWER centra one 12th floor navisite

I have downloaded pizza hut app made my payment but order was not registered.it shows i have order nothing...

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I ordered a pizza from the pizzahut app. I checkout from my cart and paid through PhonePe UPI . The payment was successful but when I returned to the app, it showed there were no orders. I didn't got any pizza and neither my is refunded. Please help.

My email
[protected]@gmail.com
phone no.
[protected]...

+1 photos

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I have placed order for two medium pizzas on Dec 9th at 2.03pm and estimated delivery time was 2.33pm. I got confirmation mail, so I waited till 2.40 and called the number mentioned in mail I was told my complaint will be escalated to store and store person will call me. But no one called and I tried calling store but no one picked. Twice I called toll free but they too couldn't help me as they too were unable to connect with store. Pathetic,...

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I had placed order on Dec 9th at 2.03pm and which was to be delivered by 2.33pm. about when it was not delivered I tried calling the number given in my confirmation mail and they informed me they will pass the message to store and the store will update about the delivery. But as no one called I tried calling store but it was not answered so again I tried calling toll free number. But even they were unable to connect with store. With no update...

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Address: 116,prakash nagar navlakha indore

I have ordered Classic paneer capsicum and they delivered tandoori mashroom sweet corn...

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Address: Pragati Nagar, Hyderabad

Dear Team,

My family had an extremely disappointing experience at Pizza Hut, Pragati Nagar, Hyderabad outlet.

Firstly, we noticed the cutting of all veg AND non-veg pizzas and food items by the same cutter. This violates our beliefs of sticking to veg and is COMPLETELY UNACCEPTABLE.

Secondly, we were served less than half the box filled for Cheesy Mushrooms and that too without a hint of mushrooms...

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I have ordered pizza from my mobile app. The order ID was 18225265. I am attaching the picture of the pizza received. The pizza is totally messed up....

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Address: Hinjawadi pune

17nov i was order from pizza hut amount i pais is 439, i don't get my order also they said that you will get refund in 7/8 days but now nearly 1month, they don't pick up calls worst servece ever.. My complaint is to pizza hut for not refunding my money for month they lied me...in that month I was 2-3 times went their and ask them for money refunding but they lied...I hate their service don't go to pizza hut they...

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Address: Pune, hinjawadi

My complaint is to pizza hut for not refunding my money for month they lied me...in that month I was 2-3 times went their and ask them for money refunding but they lied...I hate their service don't go to pizza hut...

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Address: Unit No. 328 & 329, Altrade Business Centre,3rd Floor, Platina Tower, M.G Road,Near Sikandarpur Metro Station,Sector 28

I am not able to get duplicate bill of Pizza hut, contacted via their helpdesk but got no response yet. Please suppor...

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Address: 7-4, Taj Rd, Agra Cantt, Idgah Colony, Agra, Uttar Pradesh 282001

I recently ordered a pizza for takeaway from Pizza Hut, My Order Id: 15821347 on 3/Dec/2022. The pizza was not at all good, it was just thick bread with no cheese and topping and after complaining to the store they said we can't do anything about this we've followed SOP and the store is closed for now.
Being a regular customer I didn't expect this kind of reply and no resolution from their end....

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Address: Magnum mall payyanur

Hi my money got deducted on 03/12/2022 7.45 pm but order didnt get placed...

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Address: Patiala

I have ordered 4 pizzas on zomato from pizza hut . It was clearly written on pictures of pizza that cheezy dressing . But what I received is mayonnaise dressing instead of cheese . It tastes aweful and disgusting. Total wate of money. I ordered on 3.12.2022...

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Address: Sangam Cinema, C&B Square, JB Nagar Chakala.Andheri

2months back I ordered zesty chicken, I liked that so once again I order it that time it wasn't 5% matching the taste to what I had earlier so I put up a feedback it didn't had cheese and only tasted bread etc. I got a replacement, but to the disguise the replacement I got had a long strand of hair again will attach a photo down, I called Akshay the store manager and was highly disappointed, he gave me another replacement of Pizza which was...

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Address: Address: Pizza Hut outlet Near court chowrasta Karimnagar,Telangana

Pizza Hut is doing fraud by taking multiple transactions from the customers even after successful amount transfers. When ask for refund, the management is asking the customers to come very next day for refund.

I visited the outlet after 4 days for refund. Now they are asking me to come after 8 working days along with the bank statement....

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Address: 104, SB Nilaya 1, 4th Main, 5th Cross, GM Palya, New thippasandra post, Bengaluru - 560075

Pizz hut app not taking sbi credit card vouchers
Froudnt practice by SBI Credit card and Pizza hut India.
I have 2 vouchers but pizza hut app not accepting both vaucherz
My mobile number is [protected]

VOUCHERS

[protected]
[protected]...

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I had placed an order through Pizza hut app on 25th November 2022 in the name of Malcolm, Due to some technical error the order was not completed, but the amount was debited from my account. When I called to request the status, they said that the order was not placed and the amount will be refunded within 2 working days. I called the customer care again, and now they are saying it will be refunded within 7 working days. This was not mentioned...

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I have placed an order on 19th nov in the name of Srikanth, Due to some technical error order was cancelled.when i called to confirm my order they said that order was cancelled and refund will be credited to your account in 48hrs.Regarding this none of the information was sent by your side.I followed several times but the person who attended my call told to wait for two more days.A day before yesterday i called to your tollfree number, Mr.Garuf...

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