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Pizza Hut India Complaints & Reviews

1.7
Updated: Nov 10, 2024
Complaints 2677
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773
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Pizza Hut India reviews & complaints page 9

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H
harin05
from Chennai, Tamil Nadu
Dec 16, 2022
Dec 17, 2022
This thread was updated on Dec 17, 2022
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Pizza Hut India Order not placed, but money got deducted ,refund??

I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (GPay), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty....
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R
Raman Kaplish
Dec 15, 2022
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Order No 11968828 and complaint number T4712411222

Order # 11968828 and complaint number T[protected]
Does anyone please confirm how much time Pizza hut takes to provide the resolution? Shared all the required info and it's been close to 3 weeks but no concrete response. If the resolution team not taking care then to whom we can raise our concerns...

I have been asked to share detailed concerns on FB messenger like, is there any other social media link where I can raise...
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H
harkeshrao2506@gmail.com
Dec 15, 2022
Dec 15, 2022
This thread was updated on Dec 15, 2022
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I am company about money cut from account no order placed

Address: BPTP TOWER centra one 12th floor navisite

I have downloaded pizza hut app made my payment but order was not registered.it shows i have order nothing...
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R
Rachitninx
from Lucknow, Uttar Pradesh
Dec 14, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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Did not get my refund .

I ordered a pizza from the pizzahut app. I checkout from my cart and paid through PhonePe UPI . The payment was successful but when I returned to the app, it showed there were no orders. I didn't got any pizza and neither my is refunded. Please help.

My email
[protected]@gmail.com
phone no.
[protected]...
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J
jewish
from Bengaluru, Karnataka
Dec 14, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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Order not delivered after confirming

I have placed order for two medium pizzas on Dec 9th at 2.03pm and estimated delivery time was 2.33pm. I got confirmation mail, so I waited till 2.40 and called the number mentioned in mail I was told my complaint will be escalated to store and store person will call me. But no one called and I tried calling store but no one picked. Twice I called toll free but they too couldn't help me as they too were unable to connect with store. Pathetic,...
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J
jewish
from Bengaluru, Karnataka
Dec 14, 2022
Dec 16, 2022
This thread was updated on Dec 16, 2022
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Order placed not delivered

I had placed order on Dec 9th at 2.03pm and which was to be delivered by 2.33pm. about when it was not delivered I tried calling the number given in my confirmation mail and they informed me they will pass the message to store and the store will update about the delivery. But as no one called I tried calling store but it was not answered so again I tried calling toll free number. But even they were unable to connect with store. With no update...
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J
jainsourabh725@gmail.com
Dec 12, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Wrong pizza delivered

Address: 116,prakash nagar navlakha indore

I have ordered Classic paneer capsicum and they delivered tandoori mashroom sweet corn...
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L
litelo
Dec 10, 2022
Dec 12, 2022
This thread was updated on Dec 12, 2022
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Extremely Bad Experience with Pragati Nagar, Hyderabad outlet

Address: Pragati Nagar, Hyderabad

Dear Team,

My family had an extremely disappointing experience at Pizza Hut, Pragati Nagar, Hyderabad outlet.

Firstly, we noticed the cutting of all veg AND non-veg pizzas and food items by the same cutter. This violates our beliefs of sticking to veg and is COMPLETELY UNACCEPTABLE.

Secondly, we were served less than half the box filled for Cheesy Mushrooms and that too without a hint of mushrooms...
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U
ujjwal110995
from Ghaziabad, Uttar Pradesh
Dec 8, 2022
Dec 9, 2022
This thread was updated on Dec 9, 2022
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Pizza messed up while delivering

I have ordered pizza from my mobile app. The order ID was 18225265. I am attaching the picture of the pizza received. The pizza is totally messed up....
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R
Rushiii@7559
from Pune Metropolitan Area, Maharashtra
Dec 7, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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My amount is debited but order is not placed..and also not get refund

Address: Hinjawadi pune

17nov i was order from pizza hut amount i pais is 439, i don't get my order also they said that you will get refund in 7/8 days but now nearly 1month, they don't pick up calls worst servece ever.. My complaint is to pizza hut for not refunding my money for month they lied me...in that month I was 2-3 times went their and ask them for money refunding but they lied...I hate their service don't go to pizza hut they...
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R
Rushiii@7559
from Pune Metropolitan Area, Maharashtra
Dec 7, 2022
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Refunding my amount

Address: Pune, hinjawadi

My complaint is to pizza hut for not refunding my money for month they lied me...in that month I was 2-3 times went their and ask them for money refunding but they lied...I hate their service don't go to pizza hut...
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D
Dipanshu SHMR
from Gurugram, Haryana
Dec 7, 2022
Dec 8, 2022
This thread was updated on Dec 8, 2022
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Bill Copy Required

Address: Unit No. 328 & 329, Altrade Business Centre,3rd Floor, Platina Tower, M.G Road,Near Sikandarpur Metro Station,Sector 28

I am not able to get duplicate bill of Pizza hut, contacted via their helpdesk but got no response yet. Please suppor...
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M
Manisha2729
from Agra, Uttar Pradesh
Dec 4, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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Unsatisfactory Pizza

Address: 7-4, Taj Rd, Agra Cantt, Idgah Colony, Agra, Uttar Pradesh 282001

I recently ordered a pizza for takeaway from Pizza Hut, My Order Id: 15821347 on 3/Dec/2022. The pizza was not at all good, it was just thick bread with no cheese and topping and after complaining to the store they said we can't do anything about this we've followed SOP and the store is closed for now.
Being a regular customer I didn't expect this kind of reply and no resolution from their end....
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Reshhma john
from Kannur, Kerala
Dec 3, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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Money got deducted but order didnt get placed

Address: Magnum mall payyanur

Hi my money got deducted on 03/12/2022 7.45 pm but order didnt get placed...
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S
shilpibawa10gmail.com
Dec 3, 2022
Dec 5, 2022
This thread was updated on Dec 5, 2022
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Use of Mayonnaise instead of cheese

Address: Patiala

I have ordered 4 pizzas on zomato from pizza hut . It was clearly written on pictures of pizza that cheezy dressing . But what I received is mayonnaise dressing instead of cheese . It tastes aweful and disgusting. Total wate of money. I ordered on 3.12.2022...
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Bhavya Shetty
from Andheri, Maharashtra
Dec 1, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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Inappropriate comments by a Pizza Hut executive

Address: Sangam Cinema, C&B Square, JB Nagar Chakala.Andheri

2months back I ordered zesty chicken, I liked that so once again I order it that time it wasn't 5% matching the taste to what I had earlier so I put up a feedback it didn't had cheese and only tasted bread etc. I got a replacement, but to the disguise the replacement I got had a long strand of hair again will attach a photo down, I called Akshay the store manager and was highly disappointed, he gave me another replacement of Pizza which was...
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A
aamerarfath
Nov 30, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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Fraud - Asking for Multiple cash transactions

Address: Address: Pizza Hut outlet Near court chowrasta Karimnagar,Telangana

Pizza Hut is doing fraud by taking multiple transactions from the customers even after successful amount transfers. When ask for refund, the management is asking the customers to come very next day for refund.

I visited the outlet after 4 days for refund. Now they are asking me to come after 8 working days along with the bank statement....
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Chetan Gawande B
from Bengaluru, Karnataka
Nov 30, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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SBI Credit card vouchers 250 Rs-Pizza hut

Address: 104, SB Nilaya 1, 4th Main, 5th Cross, GM Palya, New thippasandra post, Bengaluru - 560075

Pizz hut app not taking sbi credit card vouchers
Froudnt practice by SBI Credit card and Pizza hut India.
I have 2 vouchers but pizza hut app not accepting both vaucherz
My mobile number is [protected]

VOUCHERS

[protected]
[protected]...
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M
Malcolm DAbreo
Nov 30, 2022
Dec 2, 2022
This thread was updated on Dec 2, 2022
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Request for Refund

I had placed an order through Pizza hut app on 25th November 2022 in the name of Malcolm, Due to some technical error the order was not completed, but the amount was debited from my account. When I called to request the status, they said that the order was not placed and the amount will be refunded within 2 working days. I called the customer care again, and now they are saying it will be refunded within 7 working days. This was not mentioned...
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D
Dinesh a ROCKSTAR
Nov 25, 2022
Nov 28, 2022
This thread was updated on Nov 28, 2022
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Requesting for REFUND

I have placed an order on 19th nov in the name of Srikanth, Due to some technical error order was cancelled.when i called to confirm my order they said that order was cancelled and refund will be credited to your account in 48hrs.Regarding this none of the information was sent by your side.I followed several times but the person who attended my call told to wait for two more days.A day before yesterday i called to your tollfree number, Mr.Garuf...
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