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Pizza Hut India Complaints & Reviews

1.7
Updated: Nov 10, 2024
Complaints 2677
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773
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Pizza Hut India reviews & complaints page 7

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A
Adi2002
Feb 5, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Order not placed but money got debited from bank

- date of incident :[protected], around 6.14 pm IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (Paytm), the money was deducted from the bank but when i returned to pizza hut app order was not placed and the cart was empty....
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B
Bhanupratapsi
Feb 4, 2023
Feb 6, 2023
This thread was updated on Feb 6, 2023
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Pizza hut Civil Lines online Order #18364210 incomplete order delivered.

Address: Civil lines prayagraj

We ordered pizzas and cheese dip.
Cheese dip was not delivered. The delivery boy said he will deliver it next time called up customer care and they said pizza hut civil lines, prayagraj will call back but no-one even bothered to call. Very upset with the service as pizza hut is an international brand. One of my fav brands but I guess it is deteorating. I think franchises are giving a bad name to the brand. Hope this will not be overlooked....
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A
ankitkumar_
from Agra, Uttar Pradesh
Feb 4, 2023
Feb 4, 2023
This thread was updated on Feb 4, 2023
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Refund for amount deducted but order not placed

I placed an order on 27 Jan 2023, at 1:56 PM, through the Pizza hut app... During the payment through upi, the amount was deducted, but, when I got back to the pizza hut app, the order was not placed...

I contacted the customer care but, they said the amount will get refunded in nearly 72 working hours... but it has been a lot more time than that......
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V
VaidehiD
from Bengaluru, Karnataka
Feb 1, 2023
Feb 2, 2023
This thread was updated on Feb 2, 2023
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Payment and Refund issues

Address: Koramangala 6th block

We placed an order through the Pizza Hut Delivery App on Saturday 28th January 2023 for which the amount was transferred but the order wasn't placed. So we called the store and placed the same order again and paid for it once more when the order was delivered. We paid through UPI. It was assured by the store that we would receive the refund for the initially paid amount within 2-4 working days but so far, we haven't received it....
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S
Santhosh1320
from Chennai, Tamil Nadu
Jan 30, 2023
Jan 30, 2023
This thread was updated on Jan 30, 2023
Resolved
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App booking

Money is debited from account but order not yet placed.i need of immediate refund of money...
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P
pranshu s123
from NEW DELHI, Delhi
Jan 26, 2023
Jan 28, 2023
This thread was updated on Jan 28, 2023
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Missing garlic bread pieces

Address: patiala,punjab

On 26 january 2022 9:21 pm i ordered a cheese garlic bread and italian pepperoni and onion through swiggy. I should have received 4 pieces of garlic bread but instead recieved only 2.
ill like a refund of my garlic bread or atleast the 80rs (for 2 garlic bread)

pranshu saxena
[protected]...
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Y
Yash237
from Indore, Madhya Pradesh
Jan 24, 2023
Jan 27, 2023
This thread was updated on Jan 27, 2023
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Doesn't get refund even after 4 months

On 24/09/2022, I ordered 2 personal sized pizzas from Pizza Hut. I had to get the delivery done, but due to a mistake, I made the takeaway order, then, I quickly called that Pizza Hut outlet and asked if this order would be delivered to my home. Maybe then he refused, then asked to cancel the order. Then I asked about my refund. He said it took 1 week but you would get your refund. From that day till today I have not received a refund and...
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H
Hrushitha
from Mysore, Karnataka
Jan 21, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Money got deducted but orders is not placed

Address: Near Marathahalli bridge

I have ordered for rs 261 amount got deducted from my account but orders is not placed...
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T
TanuShk
Jan 20, 2023
Jan 23, 2023
This thread was updated on Jan 23, 2023
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Money debited from Bank Account but Order Not Placed

Address: India

Date of incident :[protected], around 9 pm IST
- I was trying to order the pizza from pizza hut app. I added the pizzas to the card, proceed to the payment step using UPI method (Bhim), the money was deducted from the bank but when i returned to pizza hut app order was not placed and its still asking for payment
- The disadvantage using the pizza hut app, is there is no option to lodge a complaint when an issue occurred. Only...
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J
Jagjeet _6789
from Kanpur, Uttar Pradesh
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Deducted money

I have order pizza from pizza hut, money has been deducted from my bank account but order is not placed.. will i get my money's back...
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C
carpx
Jan 20, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Pizza Hut india not accepting SBI gift vouchers

I have 2 Pizza hut gift vouchers worth rs 500 which I redeemed from my SBI card reward points. Chennai stores are not accepting, although the validity of the vouchers is till 31 july 2023....
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S
Sggayatri2124
Jan 19, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Got a piece of plastic in the baked momo

Ordered on zomato from baked chicken momo . Got a plastic piece of tube in the food . I am now wondering I fed my kid which was baked along with a plastic piece in it ......
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A
Abhirajput22
Jan 19, 2023
Jan 20, 2023
This thread was updated on Jan 20, 2023
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Payment deducted but order not done

Hello sir today 19-jan-2023 I make a payment on pizza hut application thru gpay UPI money was deducted from my account but not showing on pizza hut application.
Contact no.[protected]
[protected]@gmail.com
Transaction id[protected]...
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A
adnanmafy
from Moradabad, Uttar Pradesh
Jan 18, 2023
Jan 18, 2023
This thread was updated on Jan 18, 2023
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Uncooked and bad pizza from Pizza Hut

Address: Galshaheed, moradabad

Hello
I ordered a magharita pizza today from swiggy thru pizza hut
But I am surprised, I got such rubbish pizza from pizza hut, which was not cooked at all, so that no one can eat, I have also uploaded the photo

I want a solution to the issue as soon as possible
and i want my full money back 138/-

I want answer soon and positive

I ordered this through swiggy, is it my fault,...
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R
Rajeshchopra1969
from Delhi, Delhi
Jan 16, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Money deducted from Paytm but Pizza not received

On 12 Jan'23 at 9.08PM money was deducted from my Paytm when I ordered Pizza. No transaction Id was generated for that order. When I contacted Pizaa Hut call center, they confirmed that money had been received, which will be refunded in 24 hours. They said, due to technical error order could not be generated. I was asked to place another order and pay again, I did that.
After 4 days, even today, I have not received refund, when I...
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P
Prc_1981
from Pune, Maharashtra
Jan 15, 2023
Jan 17, 2023
This thread was updated on Jan 17, 2023
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Don't provide water

Address: Seasons mall pizza hut pune

Visited pizza hut today and my son ask for cup of water but the they ask to buy a water bottle for 50 rs which is only 20 rs outside.
As a restaurant they should provide free water in glass /cup...
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J
Jagjeet81
from Mumbai, Maharashtra
Jan 14, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Found hair in my pizza slice at kamothe branch

Dear team

I have visited pizza hut kamothe branch on 14/01/2023 around 08:00 pm we order 2 pizza and garlic bread.

At first instance we were served wrong pizza and on complaining it was replaced by right order.
But after finishing 2 slice I found hair in my pizza. I tried to check for any senior person in store for raising the issue but could see only lady standing on order service counter.
I...
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A
Annet John
Jan 14, 2023
Jan 16, 2023
This thread was updated on Jan 16, 2023
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Refund not received it's 2 weeks

I had placed order on 31st dec 2022, i didn't receive the order for 2 hrs and after calling the call centre for 4 times they told that they will assist me in cancellation and refund will be done in 7 days. I haven't received any refund, the store also had contacted me 2 days back but even after giving all the details there is no update from the store or pizza hut...
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A
Abhimanyu rathore 260
from Ludhiana, Punjab
Jan 14, 2023
Jan 14, 2023
This thread was updated on Jan 14, 2023
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Required duplicate bill

Address: Sunview enclave ludhiana

I need a duplicate bill a of a i placed on 21st December, 2022 in afternoon of rs743 ....
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A
Aslam Asharaf
from Ernakulam, Kerala
Jan 12, 2023
Jan 12, 2023
This thread was updated on Jan 12, 2023
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Salary issue

My name is Aslam Asharaf, Worked as a team member in pizzahut kakkanad, but they didn't gave my salary why they behave like this, our store manager who named Rahul very fraud behaviour he tell us get salary of October will get November 1 and on November 1st he tell us salary will be credited on December 1st and he promised us that . Before December 1 St he transferred from that store didn't answer our calls
Me and my friend is cheated...
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