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Pizza Hut India Complaints & Reviews

1.7
Updated: Nov 10, 2024
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Pizza Hut India reviews & complaints page 13

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H
Hriziel
from Mangalore, Karnataka
Sep 18, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Order was not placed yet still amount deducted from account

I placed an order today and made the payment via Google Pay net banking. The amount is deducted from my account, but the order did not go through.
Attached are the screenshots. Please refund my money....
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CSDeepika
from Hyderabad, Telangana
Sep 18, 2022
Sep 20, 2022
This thread was updated on Sep 20, 2022
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Veggie Tandoori

Address: Pizza Hut, Devyani International ltd, S no 4 GE, Divyasree Techridge Commercial Complex Lancôme hills, Khajaguda, Hyderabad, Telangana

We ordered Veg tandoori pizza and garlic bread sticks, The service was worst. Taste was pathetic. It was not Upto parameters of Pizza Hut at all. I want my money back for the waste taste pizza I paid for. Order no PS[protected]...
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Else Rinard
from Pune, Maharashtra
Sep 16, 2022
Sep 17, 2022
This thread was updated on Sep 17, 2022
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Money deducted but order not yet placed

Address: Pashan, Pune
Website: pizzahut.co.in

I was trying to but pizza. Added to cart and it redirected to UPI and payment done. The money was deducted from bank but when I returned tonpizza hut app no order was placed and cart was empty. I need refund...
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anupampahuja
from Noida, Uttar Pradesh
Sep 14, 2022
Sep 16, 2022
This thread was updated on Sep 16, 2022
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Unprofessional Service, Late Delivery, Stale Food, Zero Support for Hours

Dropdown on Pizza hut feedback page perfectly sums what we are feeling right now. Let me go through them one by one:
Hygiene: No idea what people did in kitchen, no comments from me
Hospitality: The delivery guy, Gyan became agitated as soon as I asked why he came with late order. Then, the manager, Ram, was not ready to listen and offered a replacement instead of instant refund despite late order. I will not wait for food for...
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Vikram701
from Bengaluru, Karnataka
Sep 10, 2022
Jan 3, 2023
This thread was updated on Jan 3, 2023
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Amount deducted by google pay but order not generated. Neither they are accepting that they have received

Address: 203-A , Manya Springs. Dwaraka Nagar, Bangalore 560064
Website: Www.PizzaHut.co.in

I had ordered pizza for take away and paid online via google pay, but while reaching the cafe, they responded that order is not generated and I had to pay again to get my order. In the 2nd time the order got generated. Now my first initial payment via google pay is bill and void for the Pizza Hut team however it is showing successful as per google pay

UP| transaction ID
[protected]
To: Sapphire Foods India Pvt...
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Renuka Harijan
Sep 10, 2022
Sep 12, 2022
This thread was updated on Sep 12, 2022
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Refund problem

Address: Vasco, Goa

I placed order on 6th sept 2022, i paid via gpay and amount was deducted from my bank account. But due to some technical error order was not placed. I called pizza hut customer care acc to them within 48 hours amount would be refunded but its been 4 days i have not received refund amount....
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jsalangh
from Kanpur, Uttar Pradesh
Sep 8, 2022
Sep 13, 2022
This thread was updated on Sep 13, 2022
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Money not refunded after cancellation of order.

Address: Saket Nagar, Kanpur

Order 11770045 received
From: Kanpur - Saket Nagar - [protected]
Delivered To: behind durga mandir, 124-A/622, Block-11, Govind Nagar, Kanpur KANPUR, Govind Nagar 208006
Expected delivery time: 8:23PM

I have placed this order on 28/08/2022 but when informed that this will take 2 hrs to deliver, I have cancelled it but still waiting for the money to be refunded despite of all the promises.

Regardsbr...
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S
Sweetie*
Sep 5, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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Money debited, but order didn't placed

Address: Indore

On 4th September 2022, while i was ordering pizza from official pizza hut app, my money got debited but order not placed.
Kindly help me getting my money back.
Attaching the screenshot...
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A
Atulya Shrivattava
Sep 4, 2022
Sep 6, 2022
This thread was updated on Sep 6, 2022
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Money got deducted but order not placed, the customer care always shows its busy

I was ordering a pizza on 4th September 2022 and the money got deducted from my account but the order wasnt placed, the app froze and it didn't respond to my payment. Screenshots are attached below...
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Rajat Savdekar
Aug 30, 2022
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Order not placed yet still amount deducted from account

I placed an order yesterday and made the payment via Paytm net banking. The amount is deducted from my account, but the order did not go through.
Attached are the screenshots. Please refund my money....
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Rajat Savdekar
Aug 30, 2022
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Order not placed but amount deducted from bank

Address: K star Mall , chembur

Hi,

I placed an order yesterday and made the payment via Paytm net banking. The amount is deducted from my account, but the order did not go through.
Attached are the screenshots. Please refund my money....
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R
Rao yadav
Aug 29, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Uncooked food and unwanted ingredient

Last night I ordered pizza form pizza Hut RT nagar banglore from swiggy and it's comes out to be worst order ever. It was uncooked .. Like eating raw maida and found hair in the pizza when I take a bit.. Order id[protected]...never ever order again from pizza Hut....
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Rao yadav
Aug 29, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Unwanted ingredients and uncooked food

I ordered from pizza Hut RT nagar last night from swiggy and it's worst order I ever have.. The food was not cooked properly. It's like eating raw maida and I found hair in the pizza when I take a bit.. Order no[protected]....
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Ankit R Ruia
from Mumbai, Maharashtra
Aug 29, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Order no 11620560

I would like to raise a complaint against my order no 11620560.

Please note the order was placed around 8.40 pm and estimated delivery time was around 9.19 pm.

The food was not delivered until 9.30 so I made my first call to customer service number and was informed to expect a call back from service store.

Even after waiting for another 30-40 mins foods was not yet delivered nor did I get any call...
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Alishaag
from Amravati, Maharashtra
Aug 28, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Complaint regarding misleading and unprofessional behaviour.

Address: Amravati, Tapadia city centre

I placed an order with them, and got a message saying that the order is dispatched. The ETA said 8:50 pm, and by 9:15 I had not received any update. I called the customer care and they told me they'll ask the store to contact me in a few minutes. The store employee contacted me after 20 minutes and asked for my location, which btw was very clearly mentioned in the order. He called back in 5 minutes saying that my order won't be delivered,...
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shivani waghale
Aug 28, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Order cancelled by store but refund not issued

I ordered 2 pizzas today from pizza hut app...it did not show option for store location and successfully placed the order .but after sometime I got a call from pizza hut store that they won't be able to deliver at my location as it is out of their radius. They cancelled the order from their side but I haven't received my refund. I payed through Google pay ..my refund amount is 329.70. please issue my refund ASAP. My order no. is 12545877...
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chiragbhavsar
from Ahmedabad, Gujarat
Aug 28, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Very bad experience and services

Address: Pizza Hut maninagar Ahmedabad

Went we visited to Pizza Hut with my family on yesterday and I went and ordered a combo of 2 349rs and a medium momo pizza atAnd we were 5 people so didn't it confirm that 2 cocks come free with 1 combo pizza him
He asked me to take 5 cocks which I got500 rupees went only in my cock, which I believe that when the cock comes with me for my money, it is not confirmed by you.After that, sitting at the table with the family, there was...
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Shubhamm336
from Navi Mumbai, Maharashtra
Aug 27, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Refund issue after ordering on pizza hut app

I was placing order on pizza hut app on
Date : 24th august 2022
Time : 9:44pm
Using my registered mobile number on their app

While making the paymen, i chose option to googlepay and paid the respected amount as seen in screenshot. It showed order placed and then i started doing my work, after an hour, around 11:15pm when i saw the tracking status, the order was not placed and got automatically cancelledbr...
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AdityaGupta04
Aug 26, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Amount deducted, order not placed

I ordered pizzas on 26 Aug 2022 from the Pizza Hut app. The payment was done using GPay. The amount got deducted from my hank account but the order did not get placed. I would like to have my entire money back as refund.

I tried contacting [protected]@yum.com and [protected] but there was no response from both of them.

Kindly look into the issue ASAP....
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Lanka Narayana
Aug 25, 2022
Aug 25, 2022
This thread was updated on Aug 25, 2022
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Order 18969578 dt 11/8/2022 undelivery

Address: Masab tank area, Hyderabad

On 11/8/2022 ordered Pizza and paid from my debit card to deliver in Masab tank area, Hyderabad. Immediately received email confirmation from Attapur branch saying that the delivery will be done at 19:59. the delivery boy called twice and asked the delivery location even though it was clearly mentioned in the order and confirmation e-mail. At 9 PM he called again and refused to deliver saying that it is not in their radius of delivery. br...
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