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Pizza Hut India Complaints & Reviews

www.pizzahut.co.in

1.7

Updated: Nov 10, 2024

Complaints 2677

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773

Unresolved

1904

So far, so good. Pizza Hut India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Pizza Hut India will keep up the work and continue to help more customers with their concerns even better 🤝

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Money deducted from account but order not placed.

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Order not placed, but money got deducted

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Pizza Hut India reviews & complaints page 10

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This is regarding order # 11968828.
Ordered at 5.45 PM and as per SLA it should be delivered on 6.15 PM. Called many folllow up from customer care and registered concerns with Ticket Id : T[protected]. I received my order 7 PM overall 45 minutes late and its tasteless and not eatable.
i called so many follow-up calls with customer care and requested for refund and every time customer care agent asked me to wait 5 more minute...

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I have gone to one of Pizza Hut stores in Kottaramattom, Pala. and faced the worst experience. the pizza that I got was not hot because the employees in that store neglected to read the order at the time of handover only they got to know that all item was not prepared at the time of delivery. again I was forced to wait there by that time pending items got prepared hot pizza become cool pizza. The worst part is that even after raising multiple...

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Address: Mohali,sector 82A

I ordered a pizza from pizza which was too bad I can’t even explain.The corn was tasting so hard and looked like it was so old, even the base used was too bad, and there was a lot of powder on pizza like it was over the limit
Plus the toppings was so uneven that my one slice was without any toppings...

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Ordered from pizza hut via Zomato, got charged for packaging for pizza boxes with their logo....

+1 photos

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Address: DLF Mall of India, Sector 18, Noida, UP

Hi Team Pizzahut,

I am here to complaint against the items ordered at a Pizzahut outlet in DLF mall of India, Noida, UP.

Though being a regular customer to Pizzahut I am fully aware of the taste of most of the items in Pizzahut. Yesterday, I have visited a Pizzahut outlet in DLF mall, Noida with my family and ordered the following items,
1. Creamy mushroom pasta
2. Country feast New
The...

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Address: Bommasandra branch

I had a worse experience in terms of billing at pizza Hut bommasandra..i ordered two personal veg pizza. They charged rs 530 incl. GST. Still i do not understand this billing. It's costing max. 400 when i added the same items in Zomato. Something looks like suspicious....

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Dear sir/madam

I placed order, the money was deducted but order wasnt placed, so i tried again but nothing happened
Instead, twice money was debited but none of the orders were processed

Please assist for refund...

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I am holding SBI Prime credit card for which I get pizza hut vouchers every quarter on achieving quarterly milestone.
Yesterday (16-Nov-2022) I visited nearest pizza hut store and they have kept a display saying they are not accepting SBI voucher. They said it is accepted / not accepted only at Devyani International outlets. How do a customer know which is Devyani International or not.???...

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I was trying to place an order for two non veg personal pizzas through Pizza hut app. Rs. 508.2 amount has been deducted but the order was not placed. It was still showing my cart. Razorpay was tge payment gateway. It was really disappointing that there is no option in the app to contact customer care. Please do the needful and refund the amount into source account....

+4 photos

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I was trying to place an order of two non veg personal pizzas through pizza hut mobile app. Rs 508.20 amount has been deducted from my amazon pay wallet but the orders was not placed. Order was still showing in my cart. The payment gateway was Razorpay. I am really disappointed as there is no customer care contact details in Pizza hut app. I was trying to Razorpay customer care but no support.
Please do the needful and help me to get...

+4 photos

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Address: Piplod branch SURAT GUJARAT

On 12 nov 2022 i was trying to order a pizza from pizza hut, i made the successful transaction of Rs277.20 using gpay but my order did not get placed, i had to reorder and repay again

Pls help me with getting an immediate refund for the same...

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PIZZA HUT is saying that SBICARD has not cleared the dues hence we are not accepting the Sbicard Pizzahut vouchers. Inbetween both company i have to suffering a lot. I have contacted to both customer service even after they have excuses but not supported....

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Address: Pizza Hut Kharghar Sect 35 2411 Sapphire Foods India Ltd Shop no 9& 10 Gr floor Sai Miracle Plot Sector 35 E Kharghar Navi Mumbai 410210

Dear pizza hut team,
The incidence happened at Pizza Hut store details as under Pizza Hut Kharghar Sect 35 2411
Sapphire Foods India Ltd Shop no 9& 10 Gr floor Sai Miracle Plot Sector 35 E Kharghar Navi Mumbai 410210 dt 07.11.2022.

The order has been accepted but while doing payment the Employed store manager is not accepting the Food Voucher of pizza hut availed through SBI card.

The store manager...

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I have ordered pizza on 12/11/2022 at 9:49 PM. My money got deducted from my account but the order didn't get placed.
Amount- 203.20
Transaction ID - T2211122149521727780407
Kindle see the below payment receipt and do the needful....

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Address: East Tambaram

I have visited pizza hut in East Tambaram branch at 9 pm on 13/11/2022 they not accepting my order dine in i asked reason why not accepting my order it's my manager order don't take dine in order they doing services for online booking in the swiggy and Zomato only they are treating me as human being i have visted branch with family and childrens not responding properly as customers only focusing online orders then why keeping branches for...

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Address: Pizza hut piplod branch, SURAT, GUJARAT 395007

Okay so i was trying to get myself a pizza from pizza hut india, i filled in all the credentials and I also google paid the respective amount, but for some reason the order didn't get placed and the amount has been successfully deducted from my bank account, i tried refreshing the app but it's still asking me to pay AGAIN, pls help me get my money back, i saw people with similar problem as mine and hence m faithful, thank you so much...

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On 8-Nov-2022, I have ordered items worth Rs.265.66 and opted gpay as payment methods and successfully completed the transaction. But my order was not placed.
Adding Transaction ID:[protected]

I request a immediate refund form the company....

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Address: Sangli,Maharashtra

TRIED to redeem sbicard gift vouchers from pizza hut. I went to pizza hut delivery outlet in Sangli(Pin code-416416), Maharashtra and every time they gave me same excuse that there is technical issue in system we are unable to redeem
They ask me to try on different outlets which is in Kolhapur which is 60 Km from Sangli. Pizza hut team is became helpless providing any solution....

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Address: Sangli,Maharashtra

TRIED to redeem sbicard gift vouchers from pizza hut. I went to pizza hut delivery outlet in Sangli(416416), Maharashtra and every time they gave me same excuse that there is technical issue in system we are unable to redeem
They ask me to try on different outlets which is in Kolhapur which is 60 Km from Sangli. Iam chasing From last 6days but Pizzahut team became helpless providing any Solution.....

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Address: Sangli,Maharashtra

Website: Pizza hut

TRIED to redeem sbicard gift vouchers from pizza hut. I went to pizza hut delivery outlet in Sangli, Maharashtra and every time they gave me same excuse that there is technical issue in system we are unable to redeem
They ask me to try on different outlets which is in Kolhapur which is 60 Km from Sangli(416416). Iam chasing From last 5 days but pizza hut team Unable to provide any solution. They only giving one msg every time(The concern...

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