Submit a Complaint
Claimed

Projekt Perfumery India Complaints & Reviews

perfumery.co.in
1.2
Updated: Feb 24, 2024
Complaints 327
Resolved
74
Unresolved
253
So far, so good. Projekt Perfumery India is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Projekt Perfumery India will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Projekt Perfumery India

Having problems with Projekt Perfumery India?

File a complaint and get it resolved by Projekt Perfumery India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Online Shopping
Projekt Perfumery India

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Projekt Perfumery India reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
J
joeljohn
Jun 12, 2023
Report
Copy

Order not services

I had put the order ORDER #PPI-SX[protected]XX on 18th May with full payment done. Product not received and no response to mails to [protected]@perfumery.co.in. Mails are bouncing...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sutapa mitra
from Ahmedabad, Gujarat
May 27, 2023
Report
Copy

Ordered 2. Received only 1. No response in WA and email.

Address: Pune

I have ordered 2 davidoff edt 75 ml for men. It was in clearance and I was charged 1398.60 for 2 pieces. But when I opened the package, there was only 1 piece. I have lodged a complain in WA and also in email. But there was no response. WA is totally automated, so you can't chat. You can call. I think I should go to the cosumers forum....
Helpful
Found this helpful?
Write a comment
Report
Copy
G
geetanshu dhiman
May 26, 2023
Report
Copy

No response from whatsapp nor male

My order number is #PPI-SX[protected]XX . It's been two weeks since order . There is no follow up update on order . Neither they are replying on whatsapp. Please address this...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yashesh ahuja
May 11, 2023
Report
Copy

Intentionally not delivering orders

I orders two perfumes from this site on 15th march. They only delivered one of them i tried to mail them and contact the customer support they said the partial delivery will ship in a week or so. Its been almost 2 months now they haven’t shipped it yet. Last update was on 2nd may they created a new order for the item they were not able to deliver its been 8-10 days they haven’t shipped that one and they’re has been no reply from them...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arezu
May 3, 2023
Report
Copy

Order not delivered

Address: Ahmedabad

I ordered three pieces on April 9th and my order is still not shipped. Since it was an international shipping I thought it would be ok to give them some time. Last week I contacted them and they indicated that it would be shipped in the same week. And now they don’t even answer my mails. I am really frustrated. This is fraud.
I’m attaching my order details can you contact the company ?...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Arezu
May 3, 2023
Report
Copy

Fraud and scam

Address: Ahmedabadad

I ordered three pieces on April 9th and my order is still not shipped. Since it was an international shipping I thought it would be ok to give them some time. Last week I contacted them and they indicated that it would be shipped in the same week. And now they don’t even answer my mails. I am really frustrated. This is fraud....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit.intuitive
Apr 23, 2023
Report
Copy

About my order

My order ID is this PPI-SX[protected]XX
Can you inform me about this order's status
I have placed this order on 25 March still i have no clue about it...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sumit.intuitive
Apr 23, 2023
Report
Copy

About my order

My order ID is this PPI-SX[protected]XX
Can you inform me about this order's status
I have placed this order on 25 March still no clue where it is...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nm77
Apr 3, 2023
Report
Copy

Refund initiated, money not received

Fake perfume sent - return and refund initiated - reverse pick up done - refund processed - money not received. Promises made. Now responses have stopped from them....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
teesta bagchi
Mar 17, 2023
Apr 12, 2023
This thread was updated on Apr 12, 2023
Report
Copy

Order not received

I had placed 2 orders almost 2 months back, the order ids being PPI-SX[protected]XX and PPI-SX[protected]XX . I tried reaching their customer service through whatsapp, email several times.Sometimes they reply saying shipping in a few days and then they disappear and other times there is no response at all.The credibility of this company is really doubtful.Customer service is very poor....
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
M
Mohammed Uvace
Mar 13, 2023
Report
Copy

Product cancelled on Jan. 21 2023 - No refund yet

I ordered a perfume on December 21, 2022, with the order ID #PPI-SX[protected]XX. However, even after three weeks, I had not received the product. I tried to follow up with the perfumery customer support, but they were unresponsive. Eventually, I cancelled the order on January 21, 2023, .
I received a cancellation confirmation email from the team, and they said that the money would be refunded within four to five business days....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
JKh123
Mar 10, 2023
Resolved
Report
Copy
Resolved

Order pending for too long, no response after frequent follow-up

I have placed an order on 14th Feb 2023, they delivered one fragrance and changed the order status to Fulfilled.
There were 3 other designer fragrances which are not delivered and now there is no response on any channel - Whatsapp, Instagram, Email.

I am still waiting for an update on the delivery of pending items.

If they don't respond, all I can do is to visit their store in Ahmedabad and get the delivery...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
Dr Sameer
Mar 9, 2023
Report
Copy

Product not shipped even after 1 week,no reply to mails

Address: Perfumery, CG road ,380009,Ahmedabad GJ,India

I ordered products worth 6000Rs from this site on 2nd March they claimed on site that products will be shipped within 24 to 48 hrs, I waited for 1week but didn't recieved anything on enquiry with bluedart I came to know that project perfumery has kept my order on hold for unknown reason, they neither respond to my mail nor does their phone is working, I demand for refund and advice other customers not to trust this site
My product...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
kush123kapoor807
Feb 23, 2023
Report
Copy

Products not yet shipped even after 15 days

Address: TEJDHARA BUNGLOWS , PRAHLAD NAGAR AHMEDABAD

I purchased some items from their website on the 9th February and paid online through UPI payment gateway. they gave me an offer that the items would be shipped within 24 hours and will reach in a week. they sent me a tracking link the next day but to this day the tracking has not been activated. on calling bluedart, the shipping company, they said there is a probloem and i should confirm with the seller. i have been trying to reach the company...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tanush Gopal
Feb 17, 2023
Report
Copy

Frauds- dint receive product or refund. They just disappeared

Absolutely fraudulent. Dint receive my perfume or money. On reaching out multiple times, they have just switched off their phones. Haven't received any response via mail either. How do I official lodge a complaint against these scamsters?...
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
T
Tanush Gopal
Feb 17, 2023
Report
Copy

Frauds- dint receive product or refund. They just disappeared

Absolutely fraudulent company. Haven't received the Perfume or refund. On reaching out multiple times, they have just switched off their phones. Haven't received any response to my mails either. How do I official lodge a complaint on this scam company ?...
+5 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I
Imad k
Feb 16, 2023
Report
Copy

I have returned the product but not received refund till now

I have returned my 3 black cardamom perfumes to them and that has been recieved by them as confirmed by Mr.Gaurav from their team.
But now they are not refunding my money back and also not responding. Now this is getting serious and I am feeling helpless....
+6 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
Soodherkal
Feb 4, 2023
Report
Copy

Not getting the delivery

I had placed order for a perfume on 15 Jan 2023, today is 4th Feb but still not got the order. My order number is "#PPI-SX[protected]XX"....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
O
optics
Feb 2, 2023
Feb 23, 2023
This thread was updated on Feb 23, 2023
Report
Copy

Product not received and no support

I have been a regular buyer at this website. But recent experience and the professional conduct of the company/promoters has left a bad impression and forced to seek intervention.

I placed an order for 3 perfumes on 29th Nov 2022.
Order #PPI-SX[protected]XX. After placing the order within a couple of days I got Bluedart tracking, but no shipment happened. On inquiry I was told it takes 10 Business days. I did inquiry...
Helpful
4 other people found this review helpful
4 found this helpful
1 Comment
Report
Copy
Y
Yasin Mohamed
Jan 28, 2023
Resolved
Report
Copy
Resolved

Undelivered Product with No Proper Customer response

Address: Perfumery, near Gloria Restaurant, Bunglow 27/2 Tejdhra Bungalow Prernatirth Derasar Road, Besides, Prahlad Nagar, Ahmedabad, Gujarat

I have made many purchases from the website but last 2 of my orders are now pending and there’s no update on when it will be shipped. I placed the orders on 11th and 14th January respectively and immediate following which they sent a “pickup awaited” message from blue dart with no update till date. It’s been over 2 weeks but I tried contacting them through whatsapp, email, instagram and personal DMs to both Mohit and the customer...
+4 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy

Related businesses

TheExuberant.com
1
(8)
Magicart
1
(18)
Sanjeev Kapoor Culinary Studio
2.5
(8)