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Puma Complaints & Reviews

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Puma reviews & complaints page 13

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S
sean jr
Nov 5, 2021
May 5, 2022
This thread was updated on May 5, 2022
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Prepaid money deducted from account but says order failed

My first purchase on puma, i go for a prepaid purchase and this happens
money has been deducted from my account and i get a order confirmed email, but after a few hours i get a mail saying "transaction through our payment gateway is not complete", need help asap, its been two days....
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Anil Chikkala
Oct 25, 2021
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Not accepting return

Address: 530013

I bought sneakers on 10th October 2021, and their courier partner was sitting on it for more than 5 days and after raised a complaint got delivered on 19th October. I didn't like it hence raised refund request. Puma accepted but stating my area is in non serviceable list so can't take it back, I wonder if it's non serviceable location how come they have delivered. There intention is very clear that they are not ready for refund. I really...
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rawatsrawat89
Sep 28, 2021
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Claiming warranty

Address: Dont know
Website: in.puma.com

I wanted to know about warranty service, wat is the duration. Wat is the defects coverage, refund/return under claiming warranty of puma footwear- shoes...
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RAshmin Solanki
Sep 5, 2021
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Lower sole getting off from middle sole

I had purchased puma sheo from Amazon india on, on receiving it found defective. It's lower sole was not stick to its middle sole. But I thought I will fix it, don't want be in hussle of returning and all trouble..
Please guide for your service help...
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Website: in.puma.com

I have made an order with Puma India on 7th August, 2021 vide order number[protected] for Purecat Unisex Slides and BMW Motorsport Slim Fit Men's Sweatpants for an amount of Rs 2932.20/-- in total and they delivered me the only the partial cheaper product ie Purecat Unisex Slides which amounts to Rs 759/- and have not delivered the BMW Motorsport Slim Fit Men's Sweatpants which amounts to Rs 2, 499/- . The delivery of this Partial/Missing...
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ankitjainddun1
from Noida, Uttar Pradesh
Aug 15, 2021
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Puma Ferrari wristlet tear off

I have bought the Puma Ferrari - 2 Nos of Wrislet Purse.

I have even not used it and its started tear off the material....
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pradyum soni
Aug 13, 2021
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Refund not received.

Address: Bhakto ki gali, Teliwada chowk.

I have received a mail from payu that my refund has been processed. But I have not received it yet....
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labonish baruah
Aug 9, 2021
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Regarding my payment.

Address: J.B Road, Sarbaibondha, Rosendra-nagar, Jorhat, J.B Road, Sarbaibondha, Rosendra-nagar, Jorhat

Yesterday i made the payment to the delivery boy with the link he sent to me and the bank showed that the money was deducted from my account but the delivery boy said the transaction is in processing so kindly help me out with a solution as soon as possible. The AWB NO[protected] of the order....
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Vibhakti Adav
Aug 7, 2021
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Return not completed

I have order shoes on 23rd june 2021 and initiated a return due to sizing issue. They still haven’t completed the return even after calling the customer care and raising the same issue 7 to 8 times....
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Furquan akhtar
Aug 1, 2021
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Black puma shoe

Address: Dhanbad Jharkhand

The products sticker has faded......
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Aditya093
Aug 1, 2021
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Puma Shoes torn in 1 month

I have purchased Puma Unisex-Adult Electron Street Running Shoes from Amazon (order no.
[protected] on 18 June, 2021 for ₹2609/- but after 1 month and 10 days it has start to torn from front side and i want my replacement from PUMA as it is in warranty period of 90 days....
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Sukku91
Jul 24, 2021
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Puma shoes complain

Address: 202,K K ANJELICA ,2 FLR,BALIRAJ COLONY , RAHATANI,ANJANA HOTEL

It's a very bad shoe, it got torn from the front after 30 days....
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Nit1406
Jul 24, 2021
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Puma idp training shoes

Address: Vill Nisarpura, po kab, Ps ranitalab, Dist patna

I bought It from myntra .order I'd 116955478577542095803 . It's sole started leaving...
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It's been 10 days and I haven't received proper information as to where my reverse pick up parcel or my money is . I've already called customer care so many times .
The parcel got picked up on 6tg of July in the afternoon and I received a text saying pickup failed as I wasn't available but it infect was picked up and since that day I have no updates on my shoes or the money the customer care keeps asking me to wait for 24 to 48 hrs...
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Samrat Roy Chowdhury
Jun 30, 2021
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Bag

The part beside the chain got teared...
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Omkarbro
Jun 16, 2021
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Slippers color and puma symbol

Address: 3rd cross magid road banglore 23, 3rd cross

I buy in Flipkart puma black and red slippers and buyed in few day like 20days slipper puma branding symbol colour...
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LOGANATHAN V Naidu
from Chennai, Tamil Nadu
Jun 14, 2021
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SHOES Invoice Number 543578 dt 27May2021

Address: 215 Defence colony, Chennai -600032

A shoe was ordered on 27May 2021. Invoice details given at Subject. Customer care is not dispatching the item, nor returning my money Rs.2834.10. Every time they give a reply which the signatory would have never read. It is shameful. Sterotype refer to the concern. I am asking give the concern details to me let me speak- Nadeem says I have escalated. Will anyone believe it takes 18 days & nothing is happening. Kindly return my money....
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rashad naseer ansari
Apr 27, 2021
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Flip flops

Website: puma.in

I bought my flip flops from puma outlet store from sahara ganj lucknow last month.
It was washable. But as soon as i washed and left it over a night to dry its inside upper sole got detached and shrinked. I wanted Puma to exchange my flip flops...
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Ankit 72
Apr 24, 2021
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Regarding Price of shows on Puma Factory outlet

Address: Puma factory outlet Old delhi road rajiv nagar opposite sector 14 market gurgaon

Yesterday i purchased a new brand Shoes from puma factory outlet situated on Rajiv nagar, old delhi road opposite sector 14 market, near kataria chowk Gurgaon.

Price of the shoes after 30% discount is 4200. I was very happy .But in evening i check the price of same shoes on flipkart .i gound a huge difference in pricing of same pair .There is a difference of 2200Rs .
Online price of same shoes is 2150 .

Then...
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maynjav289
Mar 27, 2021
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PUMA Shoes Mayank

Dear Sir / Madam,

I am writing to you to raise an issue about: Clothing, shoes & accessories

The issue that I have experienced was: I need an order from Myntra and was delivered on 18th of November 2020 as on Christmas I have to to gift to my brother so I gifted to my brother and he started using the shoes on the Christmas later after one and half month he could feel that the net but on the shoes which I have...
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