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Puma Complaints & Reviews

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Updated: Oct 25, 2024
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Puma reviews & complaints page 11

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P
Preetika18
from PANCHKULA, Haryana
May 29, 2022
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Order status is failed even after UPI payment

Website: in.puma.com/in/en/account

I have ordered products form PUMA website and money has been deducted but order status is failed pls help me pls....
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Vshlkhatri
from Powai, Maharashtra
May 27, 2022
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Refund not yet received since 1 month

I placed an order on puma.in and payment was successful but order wasn't confirmed and then i mailed them and they said i will get the refund by 15/05/2022 but till now i have not received my refund....
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G
Gautam Sumit
May 14, 2022
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Puma sleepers: color faded

I purchased Puma sleepers just 4 months back from vegas mall delhi dwarka, but to my surprise the colors of it has faded which makes me feel very comfortable. now what to do kindly confirm me, if not resoved i will post on all social media

sumit gautam
[protected]...
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Kiran chalia
from Panipat, Haryana
May 7, 2022
May 11, 2022
This thread was updated on May 11, 2022
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Return or exchange

Address: House no.1529,Raj pg,sector 17c, gurgaon
Website: Www Naykaa.com

I ordered Puma face mask from naykaa but i received small size of mask (8-12yrs)kids mask.because they didn't mentioned size in their app.now i am requesting to them exchange or return it but they are saying it's not returnable .if they have such kind of policy then they have to mentioned size on every product .kindly do needful....
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P
Pratham007
from Delhi, Delhi
May 4, 2022
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Ordered shoes online money got deducted order failed money not refunded yet

Address: delhi

Ordered shoes online money got deducted order failed money not refunded yet when i talk to their customer care they say money refunded but it hasn't order id:[protected]...
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Pgoa
from Goa Velha, Goa
Apr 28, 2022
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Product not delivered, no proper response from customer care

I had placed online order for Puma shoes and had prepaid the amount for the same. After two days I got a notification that order was handed over to consignee, however nothing was delivered to me.
I raised the issue same day and despite several reminders and long hold calls Puma executives only give one sentence answer - we are checking with our transport team.
They are not giving refund or sending another pair to us, we are...
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R
Rakshith Rak
Apr 27, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
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Accessories

I had placed an order for ₹1794.
The amount has been debited from my account and I contacted my bank and they informed that the receipient has received the amount, however I have not got the order confirmation from you guys. Customer care staff are saying that there are no details available?? Where is my order? PLEASE DELIVER THE PRODUCT OR ISSUE A REFUND ASAP....
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Sushilkumar57
from Hamirpur, Himachal Pradesh
Apr 19, 2022
Nov 14, 2022
This thread was updated on Nov 14, 2022
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Money deducted from account but order failed

Address: ADIANA Viet Nam Footwear Company FVNAD Thanh Hoa Province Ha Lung Thuong Hamlet Tho Dan Commune Trieu Son Dictrict 41517 Thanh Hoa

I order Puma shoes and I made online payment and money deducted from my account but my order is failed I want my money back...
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S
Sanket.mandal
Apr 18, 2022
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Ordered is not confirmed

In.puma.com is a shoes German company...
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subbu2018
Apr 18, 2022
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Money deducted but order id not generated and no help from Customer care

Hello, I ordered a puma shoe from their website using PayU money and my credit card, My money was deducted but i did not receive the order id. I sent email to their customer care but no help from them.
Please help me to get my order or my money back...
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Himnshi_goyal
from Delhi, Delhi
Apr 16, 2022
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Failed transaction refund

I was trying to place an order on Puma website on 4/4/22 for Rs 3515, amount deducted but order not placed. As per Puma website, it should have been back in my account within 5 7 working days, however its not.. I contacted them multiple times and all they say is its escalated you will get it back but not received till now....
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M
Madhwendra
from Delhi, Delhi
Apr 15, 2022
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Shoe sole adhesive getting off within 3 days of use

Address: 18/75 gali no 2 east motibagh sarai rohilla

I purchases puma supertec shoes from flipkart and the soles are getting detached form shoes within span of 3 days of running....
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A
Ashwanth MG
Apr 11, 2022
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Failed order of a sweatshirt

I have ordered a sweatshirt from puma online.UPI Payment was successful but it shows order status failed.Please look into it....
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I
Iqbal Farid
Apr 11, 2022
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Deduction of money

Address: 427, Patbazar kalgachia barpeta assam

Hello sir...
I had placed a order on puma app through a guest account ...
After placing my order ..my money got deducted...but I havnt received any mail or msg on phone......
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Shivu12
from Mumbai, Maharashtra
Apr 4, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Money is deducted but order status is failed

Website: In.puma.Com

I had ordered shoes from puma online. Payment is done by amazon pay it is showing done but the order status is failed. I'm trying to contact puma customer service but it is not responding. Please help...
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M
mohammed Sajal
Mar 16, 2022
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R78 CMEVA LACE UP puma shoes

My fingers started to swell after using this product
Iam not able to use this shoes more than an hour its very uncomfortable
Disappointed with the shoes design
Guys dont buy shoes from puma, comfort level is zero...
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Sooraj Balachandran
from Bengaluru, Karnataka
Mar 13, 2022
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Product damage within a year

I am really dissatisfied with the puma sandal which I purchased from Flipkart in the month. Of July 2021. After the purchase of sandal i rarely use it but when I check today it's get teared off on the clip portion. I request team to either make repair of the same or replace the same. If puma is a brand it should have quality which i expect but the product really dissatisfied me. Need urgent response from your side to make issue to be sorted...
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V
Vivek raj Raj
Feb 28, 2022
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Puma unisex cap returned but cant get any refund

Sir i purchased puma unisex cap but, i am not satisfied with this product because the product quality is very bad at that price. so i want to return the product. after returned the product i cant get any refund .they tell the refund will be get through online method but i didnt have any bank account or no online transaction method to get refund .how to get my refund please help....
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Punushah
from Ahmedabad, Gujarat
Feb 26, 2022
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Women shoes

Address: Bungalow no 15 Dharamnath society Rajasthan hospital shahibaug ahmedabad 38380004

The shoes are not so good.The shoes i have ordered online vide order number[protected] was defective.
The upper body of shoes are bad and they didn’t work even for one month also. The shoes are not so good and the material also...
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Shivayalagandula
from Hyderabad, Telangana
Feb 21, 2022
Apr 11, 2022
This thread was updated on Apr 11, 2022
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Money debited

Website: in.puma.com/on/demandware.store/Sites-IN-Site/en_IN/Order-Details?orderID=102871226&orderFilter=

I placed an order in puma online store...payment done through UPI...after money has been debited from the account...in puma website transaction failed and order was not placed...Help me to credit my amount or place my order.....
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