Puma Complaints & Reviews

I am really dissatisfied with the puma sandal which I purchased from Flipkart in the month. Of July 2021. After the purchase of sandal i rarely use it but when I check today it's get teared off on the clip portion. I request team to either make repair of the same or replace the same. If puma is a brand it should have quality which i expect but the product really dissatisfied me. Need urgent response from your side to make issue to be sorted out.

Sir i purchased puma unisex cap but, i am not satisfied with this product because the product quality is very bad at that price. so i want to return the product. after returned the product i cant get any refund .they tell the refund will be get through online method but i didnt have any bank account or no online transaction method to get refund .how to get my refund please help.

The shoes are not so good.The shoes i have ordered online vide order number[protected] was defective.
The upper body of shoes are bad and they didn’t work even for one month also. The shoes are not so good and the material also

I placed an order in puma online store...payment done through UPI...after money has been debited from the account...in puma website transaction failed and order was not placed...Help me to credit my amount or place my order..

I purchased puma shoes from myntra, after wearing it for 2-3 time there were scratches on midsole(whitepart) of the shoe very low quality material is used

Sent me the wrong box for the mb 01 please send me the original box in a size 10

I bought the mb 01 and you sent them to the wrong house then sent another pair in the non original box that the mb 01s come in. Can I please get the box for a size 10 mb 01. Thanks. Kinda part of the shoes.

Hi my name is haris i am from Kolkata i buyed shoes from badodra in sale on month September 21 but after 3 month upper layer of shoes got damage

Poor quality, damaged in few weeks

I have order a product of cost 1515 rs from online puma store. But didn't get any product tracking number id or something related to that even money has been deducted from my account.
I went online puma store via. Instagram promotions post by puma india. After deduction of money from account everything was disappeared and nothing is showing in the account

I did not get the refund of my product kindly intiate the refund as soon as possible

I bought a trousers from puma store india but after a single use the trousers worn out and fabrics are visible all over it

I ordered a pair of shoes on the official Puma website on 24/12/21. Today I was delivered a wrong pair of shoes - the box jas the detail of my order but the pair of shoes inside is a much less expensive pair of the same size.

Order no[protected]
Sub order ID 1371153
Puma Red Bull Racing X-Ray 2 Unisex Sneakers

Colour - Chinese Red - Puma White NIGHT SKY
EAN[protected]
Size - 8
Qty - 1

This is either pathetic service or fraud mentality. The photograph of the pair of shoes on the website is totally different from what I have been delivered. My time, effort and money has been wasted and the ocassion that I ordered the shoes for will be missed even if I am offered an exchange. There should be strict penalties for such lack of customer concern.

Since I ordered this pair of shoes with an urgent need, I am left with no other choice but to wear this pair if this is not solved fast. But I can assure you I will convince at least ten other Puma customers from not buying Puma products again with this example of fraud. Social media is very strong today.

I ordered a pair of shoes on the official Puma website on 24/12/21. Today I was delivered a wrong pair of shoes - the box jas the detail of my order but the pair of shoes inside is a much less expensive pair of the same size.

Order no[protected]
Sub order ID 1371153
Puma Red Bull Racing X-Ray 2 Unisex Sneakers

Colour - Chinese Red - Puma White NIGHT SKY
EAN[protected]
Size - 8
Qty - 1

This is either pathetic service or fraud mentality. The photograph of the pair of shoes on the website is totally different from what I have been delivered. My time, effort and money has been wasted and the ocassion that I ordered the shoes for will be missed even if I am offered an exchange. There should be strict penalties for such lack of customer concern.

I ordered a pair of Puma Red Bull Racing X-Ray 2 Unisex Sneakers on the official Puma India website on 24/12/21.

Colour - Chinese Red - Puma White NIGHT SKY

Size - 8
Qty - 1 pair
Order no[protected]
Sub-order ID 1371154
EAN[protected]

My order was delivered today. The packet has all these above descriptions written but there is a different pair of shoes of the same size inside. This pair is not at all attractive to me, seems like much less expensive than what I had ordered and is causing me unnecessary harassment by taking my time to do all these otherwise needless things. This is poor service if not foul play.

Malaysia online puma
I have order 2 times
The 1 is missing 1 item and i reund 1 item
Is because i buy family set but come is missing 1 item
At the box is write correctly i buy 6 items and get 5 items, the refund money also didnt get back
The no 2
Is also same i buy 7 items coming is 5 items
The box also write correctly only have 5 items in the box
Calling many time but the cust service also say same thing, waiting the warehouse response
Email many time also same
I think got scam my money

I ordered shoes for my father from Puma's official site. And my parcel got stolen by *DELHIVERY* agent, but very smartly they marked it as delivered on the tracking site on 7th December(my father's birth date). It spoiled my dad's day as all o[censored]s got worried.
Since then I'm consistently trying to get refund but they are just delaying it.
Kindly provide me the money and take action against your delivery agents. Also, stop fooling people.

I brought puma shoes at a store in patiala worth rs. 7000 in july. They already have a hole in them. I want to return them

I purchased a pair of shoe soft ride article code no. 195225 01 from puma store DLF mall noida on 29.11.2021 for Rs 4874/-. copy of invoice attached.

Both the shoes torned at same point with in 3 days and today when we approached store manager with grievance, he instantly refused to hear and accused us for damage. photo of torned shoes are attached.

It is really pathetic and hard to accept that a shoe of brand like puma sold at the cost rs 4874/- has life for 3 days only.

I feel cheated and betrayed due to insensitive response from store manager as he did not head our complain which is with in warranty period.

I had self shipped the parcel as they had told me to do so and the parcel has reached its destination but still i have not received any mail from puma regarding the return money, it has now been 15 day but still i have not received any mail.
Please help me